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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 569. (Read 465252 times)

legendary
Activity: 1288
Merit: 1012
Can you please give a date as to when the exchange will be up and running again?Huh
It should've been up on yesterday as Admin had said in chat on Fortunejack. I don't know if It's working or not atm.
legendary
Activity: 1582
Merit: 1196
Reputation first.
In all cases, fortune jack is one of the most beautiful and greatest bitcoin casinò. I like it so much !
legendary
Activity: 1022
Merit: 1005
Ive been gambling at fj everyday for last 5 months+




having backing from people who've been in online gambling industry since 1999, fj will be a winner.



 i even predict it will be in top 3 crypto casinos


the last week or so they have been having some problems. but i know that behind the scenes they are working 24/7 trying to get sll the bugs and a new dice system up ASAP



in a few days you will see the improvement if the site.




Yeah,


I second this line of thought. Even though omahapoker is a good friend of mine, i personally think that these guys will go far. I was the only one who had a problem with playing their games and kept complaining about the same in chat and they took responsibility to fix the issue. Any other casino would have put it down to my system or internet connection, but not FJ. I was very happy that they fixed my issue and are also adding a host of new features including DDoS protection from cloudflare! The only things i would like changed are:

1) Keno magic ball keeps getting stuck for some reason, this should not happen.
2) Be more transparent about service downtimes and proactively inform on the thread or on the home page.
3) JWD - How this works is still a mystery, the results of JWD are not published anywhere, so i am not sure what happens there!
newbie
Activity: 22
Merit: 0
Can you please give a date as to when the exchange will be up and running again?Huh
hero member
Activity: 868
Merit: 1000
Ive been gambling at fj everyday for last 5 months+




having backing from people who've been in online gambling industry since 1999, fj will be a winner.



 i even predict it will be in top 3 crypto casinos


the last week or so they have been having some problems. but i know that behind the scenes they are working 24/7 trying to get sll the bugs and a new dice system up ASAP



in a few days you will see the improvement if the site.


legendary
Activity: 1008
Merit: 1000
5 confirmations and still no coins for me to play. Is your syste, acting up again?  You deposit so you ca plat now, not tomorrow.  

better wait for them to fix the problem.

Yeah because they clearly don't care.  A gambling site that makes you wait to gamble.  Also, they never respond.  I received no email.  They will get back to me tomorrow when I have to work.  Thanks for nothing Unfortunate Jack.  Garbagio.  I'm sure I will get my deposit credited but that is not the point.  I funded my account in reliance that I would be able to play the game are offering.  However, because their site and customer service is deficient, I will not be able to do so, effectively making my experience with them unsavory at best.  Well I've vented enough.  Probably for the best, save myself some money assuming they give it back.  I sent a PM when the dude was online and no response.  I submitted a ticket with all the information and no response.  Such a professional service.  Really?

We answer the emails as fast as we can. Sometimes please allow us 2-3 hours to answer with a constructive email after we investigate the issue.

Regarding problems with deposits, we are aware of this - our technical team has been aware of this already. Of course you are right, deposits should be instant. But on the other hand, we never steal anyone's deposit. We always give them back one way or the other in rare case when there are some problems with the deposit, for example because of the coin server issues. We have been renewing our servers recently, we are also bringing up New Dice for costumers' convenience, but we have been under DDOS attacks recently and as we are using CloudFlare service to block them, and apparently it also blocks deposits from some users. Our technical team is already working to solve this issue. We apologize for the inconvenience caused.

in my personal experience with their support is pretty good and got timely response on every issue, since i am using their service from more than 5 months everything till now without any major issue, fortunjack is the best casino.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
5 confirmations and still no coins for me to play. Is your syste, acting up again?  You deposit so you ca plat now, not tomorrow.  

better wait for them to fix the problem.

Yeah because they clearly don't care.  A gambling site that makes you wait to gamble.  Also, they never respond.  I received no email.  They will get back to me tomorrow when I have to work.  Thanks for nothing Unfortunate Jack.  Garbagio.  I'm sure I will get my deposit credited but that is not the point.  I funded my account in reliance that I would be able to play the game are offering.  However, because their site and customer service is deficient, I will not be able to do so, effectively making my experience with them unsavory at best.  Well I've vented enough.  Probably for the best, save myself some money assuming they give it back.  I sent a PM when the dude was online and no response.  I submitted a ticket with all the information and no response.  Such a professional service.  Really?

We answer the emails as fast as we can. Sometimes please allow us 2-3 hours to answer with a constructive email after we investigate the issue.

Regarding problems with deposits, we are aware of this - our technical team has been aware of this already. Of course you are right, deposits should be instant. But on the other hand, we never steal anyone's deposit. We always give them back one way or the other in rare case when there are some problems with the deposit, for example because of the coin server issues. We have been renewing our servers recently, we are also bringing up New Dice for costumers' convenience, but we have been under DDOS attacks recently and as we are using CloudFlare service to block them, and apparently it also blocks deposits from some users. Our technical team is already working to solve this issue. We apologize for the inconvenience caused.
hero member
Activity: 840
Merit: 1000
5 confirmations and still no coins for me to play. Is your syste, acting up again?  You deposit so you ca plat now, not tomorrow. 

better wait for them to fix the problem.

Yeah because they clearly don't care.  A gambling site that makes you wait to gamble.  Also, they never respond.  I received no email.  They will get back to me tomorrow when I have to work.  Thanks for nothing Unfortunate Jack.  Garbagio.  I'm sure I will get my deposit credited but that is not the point.  I funded my account in reliance that I would be able to play the game are offering.  However, because their site and customer service is deficient, I will not be able to do so, effectively making my experience with them unsavory at best.  Well I've vented enough.  Probably for the best, save myself some money assuming they give it back.  I sent a PM when the dude was online and no response.  I submitted a ticket with all the information and no response.  Such a professional service.  Really?

Yeah, their support sucks, if you have some bugs or complaints, just post them here, admin will answer and solve them for you.

Once I sent a ticket to support but there was no response either.
member
Activity: 93
Merit: 10
5 confirmations and still no coins for me to play. Is your syste, acting up again?  You deposit so you ca plat now, not tomorrow. 

better wait for them to fix the problem.

Yeah because they clearly don't care.  A gambling site that makes you wait to gamble.  Also, they never respond.  I received no email.  They will get back to me tomorrow when I have to work.  Thanks for nothing Unfortunate Jack.  Garbagio.  I'm sure I will get my deposit credited but that is not the point.  I funded my account in reliance that I would be able to play the game are offering.  However, because their site and customer service is deficient, I will not be able to do so, effectively making my experience with them unsavory at best.  Well I've vented enough.  Probably for the best, save myself some money assuming they give it back.  I sent a PM when the dude was online and no response.  I submitted a ticket with all the information and no response.  Such a professional service.  Really?
hero member
Activity: 602
Merit: 500
5 confirmations and still no coins for me to play. Is your syste, acting up again?  You deposit so you ca plat now, not tomorrow. 

better wait for them to fix the problem.
member
Activity: 93
Merit: 10
5 confirmations and still no coins for me to play. Is your syste, acting up again?  You deposit so you ca plat now, not tomorrow. 
member
Activity: 93
Merit: 10
My deposit is not showing.  I sent a pm with transaction id.  Please resolve
hero member
Activity: 896
Merit: 1000
 
please bring the coin exchanger back

exchange is much important to convert coin with each other so i am also waiting exchange to make it enable again.
sr. member
Activity: 505
Merit: 250
please bring the coin exchanger back
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
YOU PEICES OF SHIT STOLE OVER 150 K DOGE FROM ME THAT I SENT TO MY ADDRESS ON THAT SITE AND THEY NEVER ARRIVED. IS THAT YOU YOU MOTHERFUCKERS OPERATE? THIEVING RAPIST FUCKS I WANT MY FUCKING DOGE BACK YOU SCUMLORD CASINOPUSHING PEICES OF DOGSHIT.

This is very rude. We are fair casino and we assist players in case they have some problems with the transactions. On the other hand players are also required to be at least moderately polite which you certainly are not! You could contact us calmly through the email if something had happened. You sent us email(with the same text) and we answered.


Here is our answer, just 4(!) minutes after you sent that email to our support:

"Hello,

We did not steal anything. Send us more information(transaction ID, Wallet ID or anything of that kind) and we will return everything if you deserve it."

Edit: It seems you have sent money to someone else's wallet and not to our Casino. Send us Transaction ID so we can verify it.
full member
Activity: 132
Merit: 100
YOU PEICES OF SHIT STOLE OVER 150 K DOGE FROM ME THAT I SENT TO MY ADDRESS ON THAT SITE AND THEY NEVER ARRIVED. IS THAT YOU YOU MOTHERFUCKERS OPERATE? THIEVING RAPIST FUCKS I WANT MY FUCKING DOGE BACK YOU SCUMLORD CASINOPUSHING PEICES OF DOGSHIT.

I deposited over 1 mil and withdrew over 1.6 mil doge instantly. Just contact them without raging they will resolve it. Wow. You are incredibly rude!
newbie
Activity: 5
Merit: 0
YOU PEICES OF SHIT STOLE OVER 150 K DOGE FROM ME THAT I SENT TO MY ADDRESS ON THAT SITE AND THEY NEVER ARRIVED. IS THAT YOU YOU MOTHERFUCKERS OPERATE? THIEVING RAPIST FUCKS I WANT MY FUCKING DOGE BACK YOU SCUMLORD CASINOPUSHING PEICES OF DOGSHIT.
legendary
Activity: 1288
Merit: 1012
FJ is down now?

It is. Look 2nd post above yours. They're under DDOS attack

Edit: seems to be working now

Website is up and working (protected) Smiley Good Luck playing guys!
Yeah, Site is up but isn't it slow? Is the DDOS attack still happening?
sr. member
Activity: 320
Merit: 250
★YoBit.Net★ 100+ Coins Exchange & Dice
FJ is down now?

It is. Look 2nd post above yours. They're under DDOS attack

Edit: seems to be working now

Website is up and working (protected) Smiley Good Luck playing guys!

I can get onto the site now but video poker and fortune wheel say can not connect to server after you bring up their individual pages.  I can see people playing dice though for sure.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
FJ is down now?

It is. Look 2nd post above yours. They're under DDOS attack

Edit: seems to be working now

Website is up and working (protected) Smiley Good Luck playing guys!
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