Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 589. (Read 465252 times)

No dooglus could not buy any amount exceeding 0.3 BTC or equivalent in other currencies even if he tried, he would see an error message, like this:



So there is nothing wrong with Instant Exchange, at least not the issue that dooglus reports.


Regarding customer care aspect. We are sorry to hear that you have some concerns regarding customer care.  It was FortuneJack's good will to pay out several users remaining referral reward after the program was closed and Affiliate program started.  Referral payment was the issue which concerned only several users and it was handled manually. You case was handled within 12 hours, which is a standard time-frame for such issues. You did not express any concerns when your case was closed so I apologize for any inconvenience caused now

We are always listening to our customer suggestions and concerns and we will take your remarks into consideration.

The limits are as follows:

Min amount: 0.001 BTC OR equivalent in other cryptocurrencies
Max amount: 0.3 BTC OR equivalent in other cryptocurrencies

This are the limits for one transaction, you can do as many transaction as you wish.

Therefore if you actually clicked TRADE NOW! button the transaction that you mentioned would not go through and you would see an error message. So, no there are no issues with our exchange. Just inserting sell amount shows you possible amount you could get, it DOES NOT mean that you can exchange those amounts.

Since we launched our Instant Exchange recently, text describing limits and other details about our exchange is not added yet. We agree that our users should be informed what the limits are (many asked on support email and got the answer) but it has no connection with exchange functionality because you can not exchange more than 0.3 BTC and you will see an error message if you try.

Regarding your second point, taking into consideration our limits your concern is irrelevant. Plus, even though it is not the subject of this discussion, could you please show us any exchange where you insert your buy amount and "slippage", market depth and other factors are considered in the price that it shows? If I understand correctly you expect to get different price when inserting different Sell amounts but you should also note that inserting sell amounts is not a transaction therefore price change could not possibly be reflected. On the other hand, if you ask what happens if someone on the general market buys big amounts of specific coin, then our answer is that coin price will be updated (Price will increase) in the same time and amount as at major cryptocurrency exchanges and therefore market in general.


Finally, please note that FJ Exchange is not a product which tries to compete with major exchange websites. The aim is to offer more comfort to our users who wish to exchange coins in a fast an easy way.

Wow,

I do believe doogs can buy that much if he had to lol! Users like me wouldn't even have tried that!
There is something wrong with that exchange and FJ needs to look into it on priority.

Of late, it seems the customer care aspect has not been that great. Not sure why that is though! I have always had good customer service from them but my last issue of not being paid my referrals took some time to sort out. I would have expected to have such a small issue resolved in a matter of hours!
Also, there have been people complaining in chat that their WDs were going on hold. The other day MattyD was on chat and he had a 1 BTC WD pending, this shouldn't be the case as FJ said earlier that they have increased the limit to 5 BTC for manual WD.

Guys at FJ, time to pull up your socks. Accepting clam has also exposed you to some great folks and whales who can give you tremendous business, this is not the time to drop the ball on customer service!

I looked at your exchange a couple of days ago, but couldn't figure it out. I couldn't see it mentioned anywhere how many of each currency were available at each price.

Are you sure there are no issues with it? The exchange quoted me a price for a million CLAM, but that many don't even exist.

Usually the more you buy, the higher the price goes, due to 'slippage', market depth, etc. but from what I could see none of that exists on your 'exchange'. Could you explain how that's possible please?

Here's a screenshot of the offer it made me:

Lol Dooglus I can understand maybe 10% of all that coding 

Glad it's verified though.

Happy to know it Thanks

There are no issues with our exchange, it is working without any delays.

If you are experiencing any problems with or products you can email [email protected] or report a bug at [email protected]

Being a player there and also a signature "wearer" I'm really glad to read it from you  

Hi,

i don't know (cause i haven't much to try the exchange)... but someone is trying to exchange RDD to BTC and it seems impossible.

Can you verify if everything is ok on the exchange?

Thanks

Yes. I only played dice, and only checked about 20 rolls, but from what I saw it is provably fair.

i suggest all people try bingo
good luck boys and girls

the damn 14 in row loss on 2x

still people dont get that 2x kills always

the bingo herer is really cool. wished there were players there.


its fun with 10 people and 40 tickets

i guess you should only gamble clams from now on, going by your track record with other coins including BTC  . Happy new year 2015 to everyone!! Hope you win a lot this coming year!!

I've doubled  0.05 btc ( whit "dice" game ) but at the end I lost all :




However it was funny (only a little test).

doing good with CLAM on dice up 22clam

so for what you know FortuneJack dice is provably fair?

are you still gonna have a jackpot for video poker?

Well, verifying rolls by that complicated process is not for the weak of heart  . That seems so complicated to a normal person like me. Glad we have people like doogs around, who can do all the hard work for us  .

I always knew that the rolls would check out as these guys have been very genuine since i started playing with them, but there is always a nagging feeling in the back of your head. Glad doogs has clarified that now!
Also would like to report that my referral commissions have been cleared now!

dooglus i really love this sites sofware and that it accepts 8 cryptocoins.


glad you went thur it to verify rolls