GAW Community is located at: community.gawminers.com - page 72.

JoostB

sr. member

Activity: 391

Merit: 250

Quote from: happydaze on May 19, 2014, 11:38:32 AM

Yes, I can see rust on mine, missing screws and odd mismatched replacement screws. These were run in a very corrosive environment.
This isn't just about dusty pods volder it's about trust. Do you trust the company to not sell used equipment as new and if a mistake happened will they make it right with even a small gesture of goodwill.

A couple of weeks ago I ordered 5 Gridseeds for the old price of $85 (for founders), and they were used as well.
Dust on the fans, some with rust on the fan-mount, one physically damaged, and another with a rattly fan.
Some screws were loose but not missing.

I complained about this because I was not very happy with the fact that I got used miners when I was expecting brand new ones.
GAW reacted very surprised and told me they never sell used stuff, but nevertheless they were more then willing to rectify it.
Finally they gave me more compensation than I expected, so I'm still a very happy GAW customer.
But I have to agree that they should list used stuff as being used.

kebabman

hero member

Activity: 655

Merit: 504

You wan chili saus?

In my last order of 3 5-chip Gridseeds I had 2 rusty ones as well, they all worked but obviously they are not 'like new', however I contacted GAW and they compensated me fairly for it without any argument.

It seems given the reports of the same problem with MinerEU and others that they've come from Gridseed directly like this and GAW/MinerEU have missed it during inspection before shipping them to customers (imagine if you order 1000, you check maybe 10%, so if half of them are rusty it wouldn't be too hard to miss). If anyone has been mining with these in advance it's Gridseed not GAW, I don't think this is any reason to worry about GAW's hosting facilities.

Mine looked exactly like this one someone received from MinerEU: https://bitcointalksearch.org/topic/m.6597772 Not pretty! Shocked

tom14cat14

hero member

Activity: 826

Merit: 500

Quote from: happydaze on May 19, 2014, 12:46:17 PM

I expect there will be more used miners for sale because of buy-backs and upgrades etc. They have to list the used stuff as used. You can't pass used stuff as new else you'll get into trouble.

I'd like to know the origin of these used gridseeds though. If they came out of GAW's own hosting center then I don't want any used equipment that comes from such a corrosive and dirty environment. I wouldn't want any equipment to be hosted in such an environment either.

This is a very good point. I would like to know if these came from the GAW's hosting center.

happydaze

full member

Activity: 140

Merit: 100

I expect there will be more used miners for sale because of buy-backs and upgrades etc. They have to list the used stuff as used. You can't pass used stuff as new else you'll get into trouble.

I'd like to know the origin of these used gridseeds though. If they came out of GAW's own hosting center then I don't want any used equipment that comes from such a corrosive and dirty environment. I wouldn't want any equipment to be hosted in such an environment either.

GSpgh

sr. member

Activity: 532

Merit: 302

Quote from: ?? on ??

some of you complain a lot, for the price paid $59, I have no complaints.

The rust and dusts are only cosmetic. If they work what is the problem?

If you have any broken untis, I'll be happy to take them off your hands and repair them myself, it isn't rocket science.

why are we discussing the gridseeds? on to the furys, black widow and the big guns. Grin

selling used stuff as new is illegal in most jusirdictions that have some sort of consumer protection laws

no one is going to sue gaw for sixty bucks but i'm just answering your question "what is the problem" with it

SDRebel

hero member

Activity: 571

Merit: 507

Quote from: ?? on ??

some of you complain a lot, for the price paid $59, I have no complaints.

The rust and dusts are only cosmetic. If they work what is the problem?

If you have any broken untis, I'll be happy to take them off your hands and repair them myself, it isn't rocket science.

why are we discussing the gridseeds? on to the furys, black widow and the big guns. Grin

that's not the point. if they are used, sell them as used. that's it. Otherwise everyone will start selling used stuff as new...

alienesb

hero member

Activity: 868

Merit: 1000

What kind of environment was that even kept in with rust like that? Pretty crazy.

volder

full member

Activity: 238

Merit: 100

Quote from: happydaze on May 19, 2014, 11:38:32 AM

That photo is shocking Shocked

https://bitcointalksearch.org/topic/m.6597772

Yes, I can see rust on mine, missing screws and odd mismatched replacement screws. These were run in a very corrosive environment.
This isn't just about dusty pods volder it's about trust. Do you trust the company to not sell used equipment as new and if a mistake happened will they make it right with even a small gesture of goodwill.

Yes, trust if very important. I trust that Josh will address this issue and take care of every customer involved. He has a proven track record of doing so. Mistake or not, he will take care of you. I know he will. He did mention that he was away for a few days, so just give him a little time.

happydaze

full member

Activity: 140

Merit: 100

That photo is shocking Shocked

https://bitcointalksearch.org/topic/m.6597772

Yes, I can see rust on mine, missing screws and odd mismatched replacement screws. These were run in a very corrosive environment.
This isn't just about dusty pods volder it's about trust. Do you trust the company to not sell used equipment as new and if a mistake happened will they make it right with even a small gesture of goodwill.

volder

full member

Activity: 238

Merit: 100

Quote from: mook663 on May 19, 2014, 11:26:11 AM

The one Gridseed that I ordered was definitely used. Dust all over the fan and heatsink. It runs well enough, and I had read somewhere about other sites getting used Gridseeds from their supplier.

Used, or not, GAW offers the same warranty. They also greatly reduced the price to just $60. Seems like a fair deal to me.

mook663

newbie

Activity: 21

Merit: 0

The one Gridseed that I ordered was definitely used. Dust all over the fan and heatsink. It runs well enough, and I had read somewhere about other sites getting used Gridseeds from their supplier.

GSpgh

sr. member

Activity: 532

Merit: 302

Quote from: happydaze on May 19, 2014, 10:10:15 AM

I contacted support about the used Gridseeds I received from GAW and they seem completely caught by surprise about this. 3 out of the last 4 Gridseeds I received are used.

Support (request # 10134 with photos) told me that they buy all of their Gridseeds directly from Gridseed and they don't sell used Gridseeds. Somehow used Gridseeds got introduced in the supply chain because there is no doubt that these are used. One was so dirty that I got dirt on my hands from just handling it.

Will you give a $10 store credit per used Gridseed to the customers that got used equipment instead of the expected new equipment?

Also, will you be selling used equipment going forward as hosting customers upgrade to new equipment?

definitely used

my 10 pack had dust under the fan fins exactly like my own miners running for 1-2 months

one miner had the heatsink loose and heatsink screws rattling around in the box

Icemoment

newbie

Activity: 7

Merit: 0

Quote from: happydaze on May 19, 2014, 10:10:15 AM

I contacted support about the used Gridseeds I received from GAW and they seem completely caught by surprise about this. 3 out of the last 4 Gridseeds I received are used.

Support (request # 10134 with photos) told me that they buy all of their Gridseeds directly from Gridseed and they don't sell used Gridseeds. Somehow used Gridseeds got introduced in the supply chain because there is no doubt that these are used. One was so dirty that I got dirt on my hands from just handling it.

Will you give a $10 store credit per used Gridseed to the customers that got used equipment instead of the expected new equipment?

Also, will you be selling used equipment going forward as hosting customers upgrade to new equipment?

Seems same with other suppliers
https://bitcointalksearch.org/topic/m.6597772

happydaze

full member

Activity: 140

Merit: 100

I contacted support about the used Gridseeds I received from GAW and they seem completely caught by surprise about this. 3 out of the last 4 Gridseeds I received are used.

Support (request # 10134 with photos) told me that they buy all of their Gridseeds directly from Gridseed and they don't sell used Gridseeds. Somehow used Gridseeds got introduced in the supply chain because there is no doubt that these are used. One was so dirty that I got dirt on my hands from just handling it.

Will you give a $10 store credit per used Gridseed to the customers that got used equipment instead of the expected new equipment?

Also, will you be selling used equipment going forward as hosting customers upgrade to new equipment?

mrv777

member

Activity: 83

Merit: 10

Quote from: GAW Miners on May 19, 2014, 08:29:45 AM

Hey guys, GAW is hiring

https://bitcointalk.org/index.php?topic=615511.new#new

Can these positions be remote? or do they have to be local? If they are local, where are the location(s)?

Thanks!

GAW Miners

full member

Activity: 140

Merit: 100

http://www.gawminers.com

Hey guys, GAW is hiring

https://bitcointalk.org/index.php?topic=615511.new#new

happydaze

full member

Activity: 140

Merit: 100

The PayPal problem somehow only affected pre-orders because GAW doesn't take two weeks to ship in stock products so there is no way they'd be refunding two weeks of shipped orders.

I'm thinking that I will initiate the PayPal refund myself today just to get it over with. It is taking too long and support has not been able to confirm if my order is affected or not.

chrisnewby91

newbie

Activity: 28

Merit: 0

Quote from: burner2014 on May 19, 2014, 05:50:10 AM

Quote from: SDRebel on May 18, 2014, 11:57:25 PM

Josh, you had said both hosted and non-hosted would receive the same price cuts and thus credits. has that changed? i.e. for a $40 difference as per the website, hosting doesnt seem that cconvenient for many of us.
please clarify that.
i bought 2x week 2 hosted fury

+1

Hi

It has been wrote at the top of this thread about the additional cost of being hosted but but if you ring them up they can cancel your hosted so you can order the delivered version either way they will probably work out the same price due to import duty

burner2014

hero member

Activity: 952

Merit: 515

Quote from: SDRebel on May 18, 2014, 11:57:25 PM

Josh, you had said both hosted and non-hosted would receive the same price cuts and thus credits. has that changed? i.e. for a $40 difference as per the website, hosting doesnt seem that cconvenient for many of us.
please clarify that.
i bought 2x week 2 hosted fury

+1

mook663

newbie

Activity: 21

Merit: 0

Quote from: SDRebel on May 18, 2014, 03:44:08 PM

can anyone that bought fury wtih CCs report if they got any refunds?

I bought a Week 2 Fury on May 12th (right before the price reduction) with my CC, and no refund yet. Will wait and see.

Topic: GAW Community is located at: community.gawminers.com - page 72. (Read 506589 times)