Topic: GAW Miners (Scrypt/SHA256 miners and Hashlet cloud) independent feedback thread - page 6. (Read 82240 times)

Like I said - They get to you once you complain publicly lol. Check your junk folder. Emails from them can get flagged sometimes.

Apparently posting on here magically made them get to my ticket, they finally got back to me not a half hour after I posted on here
Only problem, they resent the email and its still not there..... maybe my email is rejecting email from them? O well, at least my ticket is being addressed.

Also FYI - Josh contact me not long after I posted the above post and said he will compensate the late delivery. And full credit to him he has never broken his word - It just takes public complaining to get things handled. He also said he wasn't the one who banned me - most likely one of his Chief rentboys

I agree with the fact that they are going through some growing pains and will possibly emerge as a great company. It is unfortunate their community has degraded into a giant circle jerk where if someone rubs them the wrong way they are banned. But to be fair my comment was pretty harsh lol. But I recommend you head over to hashtalk.org and make a decision for yourself. There are plenty people on this forum that have been banned for less than I.

My question to you would be what are your other 300+ posts saying? If this was the only negative post then I am not a fan of banning you. But if you had 50 pots recently bashing supporters of GAW then I could see it. Point is we do not see the whole story. Not saying you weren't banned just for that.

My dealing with GAW. I have been very pleased with GAW. had a minor hiccup with one order through reseller. The code wouldn't activate but with in an how of posting on the forum and contacting reseller it worked. So far I love the Hashlet I am not as worried as others about were their hash is and I would never expect them to tell us when they have an edge if they are doing what they say they are. Yes It makes me cautious but so far they have earned my trust. IMHO they are going through some major growing pains right now and they were not 100% ready for it. They switched forums, launched a new line of hashlet while the original was still pretty new all this in a short time. And it has not been smooth. Tickets will take a long time to answer because they probably get 1k tickets a day most of them saying the same thing over and over. I volunteered to help Cryoptorush after the new team took over because the previous one lost all the BTC. There were something like 5k tickets in a few days. I bet I answered 100 a day answering the same question even though an announcement was posted about it. Lets face it most people do not read. So my guess is they are spending tons of time answering questions about things they have announced. Now this last week they had a payment that was very very late. It was poorly handled IMO. They did not release any official statement that was easy to see until payments were around 12 hours late. Not something you want to not communicate when you are dealing with peoples money.

Summary- I think GAW is a great company but they are going through major growing pains which has dropped them closer to all the rest.I think they will be able to adjust and regain people trust.

So for speaking out on Hashtalk.org against the Almighty 'HashKing' I was banned.

I had good and bad dealings with GAW. Managed to sell out just in time it seems.

I was kind of getting the feeling that every one on hashtalk.org drank the Kool-aid except me. Now I have no investment with GAW I am free to speak my mind.

My advice - If you want some fun and play around with 'mining' and you don't have a clue about how to do it.  Then they are a great place to head to hand over your money.

If you value freedom of speech and want to avoid becoming part of the circle jerk I suggest stay away.
 
They still owe me >0.2 btc in lost mining time due to a month late delivery (they offered a $65) coupon.....thanks lol. I had to cancel an order and get a refund due to another being so late- two deadend FedEx tracking numbers later they admitted it wasn't sent.

I give full credit to GAW for standing by their word at the beginning at least. I was refunded/compensated for anything I felt I needed to be compensated for. Josh even compensated me $1k in store credit after they dropped the price so rapidly. So full credit to him. But it seems tickets are only answered once you go on the forum and complain. Once they see bad publicity then they act, Which is a shame.

I used to be a reseller for GAW and I would've recommended them to anyone, but over the last wee while I realised they are just like the rest, they just have a nice shiny coat and excellent hype men. Which is why I cashed out two days ago - Thanks @Ru55ian!!

Here is my post:

http://s13.postimg.org/x1ipxdumb/Selection_003.jpg

And here is the result:

http://s30.postimg.org/ev3mp51u5/Selection_004.jpg

Register on hashtalk.org and send a PM to Amber there. You might get a faster response.

Just like ThePhwner I too bought some hashlets (not my first purchase through GAW, nor of hashlets), and going on 4 days later still no activation code for my miners. I opened a ticket 3 days ago and still no response from it, I tried to email GAW support and the email no longer works, but tells you to make a ticket instead. I am going to try and call them tomorrow I guess but I found this forum on google and thought I'd post here. My money was taken from my bank account yesterday so every day is lost profit now that I doubt they will compensate me for. My first hashlet purchase through GAW took about an hour to get the codes, but going on 4 days later has got me worried. I hope another GAW staff member sees this and can help me out, like Amber is supposedly helping ThePhwner.
Ticket number for reference: #27850

I appreciate the kind words!! I am not a one lady show though, I work with a GAWsome group of people!!

 I think amber might be the only gawminer customer support help I mean every problem I have seen so far have been resolved by amber I have no freaking clue who josh is and all but amber is cool

Hi!

I have sent your username over to ZenMiner on your behalf. They are going to look into this and make sure everything is accurate!

Thank you!

Please always feel free to send me an email if you have any questions.

Amber
[email protected]

just checked and my balance is correct....so i'm guessing everyone has rec'd their payouts...much better than yesterday, lol.

Mine just updated a little but ago. See if your is correct now.

after everyone has received payouts.

What do you mean at the very end?

balance always update at the very end.....im just happy to see my payouts before midnight CST.

Looks like they have fixed their payment system. Payments on time today.

haha; had similar w/a free nicehashlet...i mean, it's great from day 2 to get a free hashlet and some free BTC....but it stunk earning about $.02 and paying them $.08 in maint fees.

my zencloud username is jbarnhill if anyone from gaw is listening.

i also wasn't too angry.....but something to should be done to be certain you don't lose money on that first day.

Is everyone's issues resolved?  I see a payout, but its not available in my balance

Yesterday at 11:59 PM   Payout   0.01313903 BTC

Balance: 0.06545818 BTC

Are they still having issues?

There is something to be made up for. They hold payment for almost a day someone might have needed or wanted to withdraw that. The more they screw around with paying people the more lily they will fail. Which means we will see how well they have been managing their cash when they are no longer growing.