Topic: GAW Miners (Scrypt/SHA256 miners and Hashlet cloud) independent feedback thread - page 7. (Read 82242 times)

Order 	Date 	Payment Status 	Fulfillment Status 	Total
#xxxxx 	Aug 24, 2014 	pending 	unfulfilled 	$ 799.99

Axxxxx Gxxxx (Gawminer-Support)
said 7 days ago
Thank you for sending this! I will forward this to my supervisor to finish the verification process. Thank you for your patience. :)

me said 4 days ago
Hello Axxxxx (Gawminer-Support), Hello Amxxxxx (Gawminer-Superviser,
i hope you dont forget me.
Greets

me said 3 days ago
Hello Axxxxx (Gawminer-Support), Hello Amxxxxx (Gawminer-Superviser,
i see the transaction on gocoin is now on status success.
is this a good news for me? ;-)
Greets

me said about 11 hours ago
for about 6 days i become no information, no answer and no reaction
from your support team.
i will be a little bit angry, my money is transfered and i have lost 
some btc in 6days dont mining.

Terms of Service
In using this website you are deemed to have read, understood, and agreed to the following terms and conditions. You must read these terms and conditions and acknowledge that you have read and understood them before clicking on the Accept button: 

1. Introduction. We provide Users with, among other things, the Services (defined below) directly and through the website and associated domains of http://www.gawminers.com and/or http:// www.zenminer.com (“Site”). This Terms of Service Agreement (“Agreement”) is an agreement between you (“User”) and us (“Company”). This Agreement is the entire Agreement between us. For good and valuable consideration, including the receipt of Services from the Company, use of Services and use of the Site, you are agreeing to comply with these terms, our Privacy Policy and any other legal notices, conditions, or guidelines posted on the Site. 

2. Terminology. The following terminology applies to this Agreement: “Company,” “We,” and "Us" refers to GAW Miners LLC, a Delaware limited liability company having an address at 34 E. Dudley Town Rd., Bloomfield, CT 06002. “Hashlet” means digital, virtual mining, which may take place on a cloud-based network. “Materials” refers to, among other things, hardware, software, Hashlets, communications, networks, platforms, servers, informational text, software documentation, design of and "look and feel," layout, photographs, graphics, audio, video, messages, interactive and instant messaging, design and functions, files, documents, images, or other materials, with the exception of User Property, whether publicly or privately maintained, as well as all derivative works thereof. “Party” or “Parties” refers to either or both the User and the Company. Any use of the above terminology or other words in the singular, plural, or capitalized, and/or he, she or they, are taken as interchangeable and therefore as referring to same. “Payout” means calculated earnings based on associated and/or selected Pools. “Portal” means a web-based interface for users to control Hashlets, control settings and other configurations, and request Payouts. “Pool” means a currency mining pool. “Services” refers to, among other things, hardware, software, and hosting services for mining operations, including activities involving mining for, and other transactions related to, Bitcoins and other currency. We also provide Users with access to certain Information to assist Users in these activities. Such information is included in “Services.” "User", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “User Property” includes any hardware that User has purchased from Company or a third party, and has paid for in full. 

3. Purchase of Materials and Use of Services You may purchase Materials from Company. Company may also provide Services, such as hosting services, to You. You acknowledge and agree that while you are using Company’s Services, Company is free to provide the Materials and Services virtually. During the provision of these virtual Services, Company is under no obligation to provide, acquire, or possess Materials dedicated to You by virtue of Your purchase of such Materials. Rather, Company, in its sole judgment and discretion, shall determine when to acquire Materials (such as hardware) corresponding to Your purchase. If you are purchasing, or have purchased, Hashlets, you understand and agree that Hashlets are not physical devices and cannot be shipped. 

If you have purchased legacy materials, such as hardware, and if you terminate the Agreement, or if you make a written request to Company, then Company will provide you with your purchased Materials according to the following procedure. Within 21 days of termination or Company’s receipt of Your written request, Company will either possess, or will initiate steps to acquire, the Materials you purchased. Initiating acquisition of such Materials may include, for example, ordering such Materials from a third party supplier. You understand that Company has no direct control over the fulfillment process of any such third parties and therefore makes no guarantees as to the time it will take to acquire the Materials. Once Company either possesses such Materials, or acquires such Materials from such third parties, then, within 21 days, Company will initiate shipment of such Materials to You. Company makes no guarantees or representations regarding the timing or method of shipment of such Materials. You understand that Hashlets are virtual service units related to mining services, but are not mining hardware. Hashlets earnings depend on the pool chosen and Payouts reflect respective Pool Payouts. Selecting a Pool does not imply physically or electronically mining at the selected Pool. Rather, selecting a Pool determines a Payout corresponding to a calculation based on the selected Pool’s payout (based on, for example, real-time Megahash/second/day calculations). A Hashlet is virtual software. You will receive Payouts according to the Pool with with the Hashlet is associated. You expressly understand the the Company’s sole obligation to You is to Provide a Payout based on the Pool you choose. It may take 24-48 hours for your Hashlet to appear on Your Portal. Company reserves the right to refund You, and terminate services, at any time and for any reason. All sales are final. Pricing of Materials and Services is subject to change, at Company’s sole discretion, at any time, including after you have purchased Materials and/or Services (including Hashlets). Adding an item (such as a Hashelt) to a “cart” does not “lock in” a price. Maintenance fees may be adjusted up or down by the Company at any time and for any reason. Your Portal may not always be available. 

Company may offer Pool-specific Hashlets. With Pool-specific Hashlets, Payouts are based on the specific Pool for which the Hashlet was purchased and Payouts are not based on any other pools. Company may also offer trading services. With such trading services, Hashlets may be traded. Company reserves the right to charge a fee for any such trading activities, which Company will determine in its sole discretion. Company can cancel trades at any time and for any reason. Company can also reverse trades at any time and for any reason. The actual selling or trading price for an item being traded may change prior to the trade taking effect and/or prior to the item being sold. 

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The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. If you are a non-U.S. resident or non-U.S. citizen, then you expressly agree to submit to the jurisdiction of the Texas courts and U.S. laws, and you further agree to be bound by the decisions of such courts, or any other applicable U.S. authority appropriately rendering judgment in connection with this Agreement. You further acknowledge and agree that this Agreement is an Agreement formed and performed under the laws of the United States and controlled by the laws of the United States. 

18. Maximum Liability and Liquidated Damages. In the event that Company is found liable to You in connection with any cause of action, including, without limitation, breach of this Agreement, You acknowledge and agree that the maximum damages to which You are entitled is the amount of the purchase of Materials and/or Services that You have made. You further agree that before Company is obligated to pay any liquidated damages to You, You must first return any Materials You have purchased and terminate any Services Company is providing to You. 

19. Privacy. We will use reasonable efforts to maintain as confidential any information you provide that will identify you individually (“Direct Personal Information”), including your name, address, and personal financial account information. However, You acknowledge that certain information, statements, and data which you provide are likely to reveal your gender, ethnic origin, nationality, age, and/or other personal information about you. You acknowledge and agree that your submission of such information is voluntary on your part. You also acknowledge that such information other than Direct Personal Information, such as account usage, transactional data, user names, pools and sites accessed, etc. is owned by Us. Company may use any such information as it pleases, including, without limitation, posting such information publicly. Further, you acknowledge, consent and agree that we may access, preserve, and disclose your registration and any other information you provide, including Direct Personal Information, if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary in our opinion. 

20. Compliance with Laws and Regulations. To the maximum extent permitted, You assume all responsibility for compliance with any and all laws, codes, regulations, and so forth in any and all jurisdictions throughout the world. Company makes no representations that Your use of Company’s Materials and Services is in compliance with such laws, codes, and regulations. You likewise assume responsibility, to the maximum extent permitted, for any civil or criminal actions resulting from your purchase or use of Materials or Services. This specifically includes, without limitation, liability for infringement of the intellectual property rights of others arising out of your purchase, possession, or use of Materials or Services. 

21. Miscellaneous. a. You acknowledge that a violation or attempted violation of any of this Agreement will cause such damage to Company as will be irreparable, the exact amount of which would be impossible to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that Company shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as to recover from you any and all costs and expenses sustained or incurred by Company in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction. IN NO EVENT SHALL YOU BE ENTITLED TO RESCISSION, INJUNCTIVE OR OTHER EQUITABLE RELIEF, OR TO ENJOIN OR RESTRAIN THE OPERATION OF COMPANY, THE EXPLOITATION OF ANY ADVERTISING OR OTHER MATERIALS ISSUED IN CONNECTION THEREWITH, OR THE EXPLOITATION OF THE SITE OR ANY CONTENT USED OR DISPLAYED THROUGH THE SITE. 

b. If any portion of this Agreement is found to be unenforceable, the remaining portion will remain in full force and effect. 

c. If we fail to enforce any of this Agreement, it will not be considered a waiver. 

d. Any amendment to or waiver of this Agreement must be made in writing and authorized by us. 

e. You will not transfer any of your rights or obligations under this Agreement to anyone else without our prior written consent. 

f. All of our rights and obligations under this Agreement are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise. g. This Agreement does not confer any third party beneficiary rights. 

h. A printed version of this Agreement and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

TERMS & CONDITIONS
Same-day shipping is eligible for orders placed before 4 pm Eastern time! Orders placed after 4pm will ship the next business day.

 

There are no returns for hosted products. All sales for ZenCloud enabled products are final. GAW Miners will not issue refunds due to the nature and purpose of the ZenCloud enabled products.

 

24-HOUR ACTIVATION GUARANTEE PROMOTION DETAILS

You will receive an activation code within 24 hours of your order which you will need to use to create your account by visiting https://cloud.zenminer.com. If you have not received your activation code within 24 hours, you may file a claim at https://gawminers.freshdesk.com/helpdesk to receive your activation code and a receive full refund for the ZenCloud miner(s) purchased from the gawminers.com website you are filing the claim for. If we have sent out your activation code within the 24-hour period from the time of your order and you have not redeemed it by creating an account on https://cloud.zenminer.com, you are not eligible for the promotional refund. The promotion is only valid for customers who have not been sent an activation code within the 24-hour period. 

 

The Hashlet product(s) does not qualify for the 24-hour activation guarantee promotion.

 

Your claim will be denied in the event that ZenMiner has sent an activation code but you were not able to receive it or retreive it within the 24-hour period for reasons including, but not limited to:

Spam Filters
Incorrect Email Address 
Blocked by ISP (Internet Service Provider)
Inaccessbility to your email
Due to our order fraud prevention system, Riskified, if your order is flagged as potentially fraud, your order may be delayed beyond the 24-hour window which will allow GAW Miners to investigate your order.

GAW Miners reserves the right to cancel any orders within the 24-hour period from the time of the order. If GAW Miners decides to cancel your order within the 24-hour period, the promotional 24-hour activation guarantee is void.

After you have filed a claim for a full refund of the ZenCloud miner(s) you purchased, if we find your claim to be valid, you will receive a refund back to the original payment method(s) and will receive an activation code to enable the miner(s) you filed a claim for. If we find your claim to be invalid, we will send you an email providing the reason for the denial of your claim and, if deemed necessary, timestamps of the sent activation code and any other necessary supporting documents.

 

ZENCLOUD POOL PAYOUTS

The ZenCloud mines several different pools with a vast amount of hardware in large logical blocks.  You will will be paid at your chosen pool's payout guaranteed by GAW Miners regardless of pool uptime.  Your individual hashing power may or may not actually be switched to this pool as we use bulk hash power on each pool.

 

REQUESTING YOUR ZENCLOUD MINER TO BE SHIPPED TO YOU

You may request your ZenCloud miner to be shipped to you after at least 30 days from the activation date. Once requested, GAW Miners will de-provision your hosted account and will ship your miner to the address specified within a 14-day period. Please note that GAW Miners Hashlets cannot be shipped because of their datacenter-optimized nature as Digital Cloud Miners.

 

ALL SHIPPED, NON-HOSTED , GAW HOSTED & ZENCLOUD HOSTED ORDERS

All sales are final. GAW Miners does not accept returns and will not issue a refund if item is returned. Any products that are not functioning correctly due to manufacturer defects will be replaced after an RMA is issued and the item is sent back to GAW Miners, inspected and approved. Please refer to the - Replacements and Returns Due to Manufacturer Defects - section below for full instructions on how to begin the RMA process.

 

REPLACEMENTS AND RETURNS DUE TO MANUFACTURER DEFECTS

Only miners malfunctioning due to a factory defect are eligible for replacement or refund through an RMA process. Please contact GAW Miners Customer Service by web at http://gawminers.com/pages/returns-rmas to fill out an RMA form. Once approved, GAW Miners will provide a pre-paid shipping label for orders shipped within the US. 
 
GAW Miners customers using a third party service are responsible for any duties, taxes and shipping costs that may occur. GAW Miners is not liable for any damages from any third party shipping services.

 

REFUND TO ORIGINAL PAYMENT METHOD

Refunds will be made back to your original payment method. All payments in Bitcoin (BTC) or other cryptocurrencies will be made back to your account equal to the U.S. Dollar (USD) amount paid at the time of sale regardless of the BTC exchange rate.

 

USE OF PRODUCTS - LIABILITY WAIVER

As always, profitability is never guaranteed and buyer assumes all risks pertaining fire, damage to other property, and/or any other form of equipment malfunction. GAW Miners will not be held responsible for any damages.

 

INTERNATIONAL RETURNS

Please complete a return form provided by our RMA department (email [email protected] to request it). After a GAW Miners representative approves your RMA request, please return the package via your choice of international carrier. Refer to our section on Returns for our full return policy.

Send your item via traceable method to the following address:


GAW Miners Returns

34 E Dudley Town Road

Bloomfield, CT 06002

USA

Exchanges are not offered with international shipments.



DUTIES & TAXES REFUND

If you are returning a purchase you may be eligible for a refund of a portion or all of the duty and taxes. Contact your local customs office for a return of duties and taxes.

 

GAW MINERS ITEMS PURCHASED AT OTHER LOCATIONS

Items purchased at department stores or at any other store selling GAW Miners merchandise cannot be returned to gawminers.com.