If I were one of those buyers, I would be getting lawyered up and getting subpeonas out to trace the accounts of the **sellers** and get access to the true facts about how this "mistake" was made, before the evidence disappears. It is extraordinarily unlikely that the events above transpired in the way GAW has said.
What's that famous saying - "Never attribute to malice that which is adequately explained by stupidity" ?
I think it is likely that there was a technical/human error with the activation codes, and we've seen plenty of errors of all kinds in ZenCloud so no big leap of faith needed here. The explanation, the fix, the aftermath - that's where it's getting harder and harder to suspend disbelief.
But as far as conspiracies go - wouldn't it be great if it turned out that one of the resellers/moderators was involved
. I wonder how much control does a reseller have in issuing those codes.
I don't think it could possibly have been human error, unless GAW is run by folks who have almost no background in computer technology and are horribly inefficient business managers to boot (which would be surprising).
The premise that human beings could be involved in generating the hashlet activation codes seems to me to be extremely suspicious and unlikely. Imagine, every order would require a human being to enter hashlet type, size, and possibly customer or reseller information and then press a button? Given the number of hashlets that are sold (according to GAW) they would need a an army or an outsourcing service center in India to process that many orders with a human being involved. And why would they use human beings when you already have to have a computer server to generate the activation codes (which are typically encryption signed records using some form of 2 key authentication), and you have computer servers on the customer/reseller end processing payment and orders? A human being in the middle of two computerized systems (order processing and activation code generation) is an obvious bottleneck that would be eliminated after the first thousand orders caused that person to go insane.
Unless you believe that GAW is both grossly incompetent and incredibly technology illiterate (especially as related to encryption technology that is at the core of hashing!!), the likelihood that a human being is involved in generating hash codes is just crazy. My conspiracy theory seems a lot more likely.
But without a cogent explanation from GAW that is not loaded with nonsense and marketing speak, we will not know the truth until someone decides to go to court with all this.