I dont pressure myself because of the time, even though its not cool seeing the difficulty rise. Im only angry about yifu's behaviour. I mean instead solving my small request he prefers to explicitly tell me that
there will be limited support because the team is so small and... that this wont change. So he prefers to get calls day in day out, tickets en masse and this only because customers have pressing problems that needs to be solved. I doubt it helps him to work. But whatever... i wont change him... i will avoid him instead as soon as possible... and exhale
This small team excuse is plain bullshit. He has very small number of customers (you, Zefir, steamboat, etc), which can be counted on fingers on one hand, who organized multiple group buys for him. He can't treat you guys as if you bought few Avalon machines. You for instance, you've sent him 782.1 * 5 + 470 = 4380.5
BTC. In dollars that would be ≈ US$ 438.000, and if somebody would send me close to 0.5 mil US$ I would have special phone number for him to call me, and special email address so his mail wouldn't go unnoticed. There should not be any team member you should contact, you should have access to the highest level. The fact Yifu doesn't see it that way speaks volumes of him.