HitBTC.com - The most advanced cryptocurrency exchange - page 18.

Raja_MBZ

legendary

Activity: 1834

Merit: 1520

Quote from: JollyGood on April 30, 2019, 08:12:29 PM

This thread has so many posts with negative views on HitBTC.

I agree that HitBTC isn't a good exchange, but someone's definitely behind "too many" negative posts in Bittrex/HitBTC threads. See this, for example, it makes no sense:

In the Bittrex thread, I'm constantly reporting this guy, to keep the thread clean; Bittrex is still my all-time favorite exchange.

I'm hereby NOT defending HitBTC; however, just trying to make you all realize that you can't believe everything you "read", especially if it's without any proof or reference.

JollyGood

legendary

Activity: 2534

Merit: 1713

Top Crypto Casino

This thread has so many posts with negative views on HitBTC.

What can HitBTC do to improve their image?

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: coinminery on April 26, 2019, 01:12:33 AM

Disgusting exchange! Already a few weeks I can not port verification. The exchange says that we need documents confirming my home address ... I have already sent the 3rd type of documents and still can not pass the verification! I have the impression that the exchange specifically pulls time so that I would throw everything and my money in the account. Very similar to fraud!

Can you share your ticket number? We need it to find your case in the system, thanks.

erikalui

legendary

Activity: 2632

Merit: 1094

Does everyone require KYC now? I did not get any KYC requirement alert when I logged in my account.

coinminery

newbie

Activity: 23

Merit: 0

Disgusting exchange! Already a few weeks I can not port verification. The exchange says that we need documents confirming my home address ... I have already sent the 3rd type of documents and still can not pass the verification! I have the impression that the exchange specifically pulls time so that I would throw everything and my money in the account. Very similar to fraud!

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: gamblingbad on April 12, 2019, 05:06:02 AM

I have done all KYC requirments and still cant withdraw my coins, and when i send support tickets i just get same email evrytime about do KYC. It has gone soon 2 weeks without i can withdrawl from site.

KYC verification form
If you want to change your personal information, please contact us via e-mail: [email protected].
Submitted information
Status:Verified

Can you provide us with your ticket number? Thanks in advance.

Hawk01

jr. member

Activity: 159

Merit: 1

Quote from: hitbtc on April 11, 2019, 07:29:04 AM

Quote from: Hawk01 on April 09, 2019, 04:26:53 AM

It's a complete gambling to trade any small coins in hitbtc.
Any day your coin could be delisted and your coins get stuck because of the HUGE withdrawal fees. Shocked

Disintegrated coins are available for withdrawal in the users' interface for a certain period of time and can still be withdrawn after that by contacting the support team. You can find more info on that here: https://support.hitbtc.com/hc/en-us/articles/360000712489-What-happens-if-a-coin-is-disintegrated

Since our commissions are flat and do not depend on the number of funds withdrawn, our financial team adjusts them in accordance with the market situation.
Can you please let us know if there are any coins you refer to in particular?

There were a lot of such coins, especially delisted in the end of the 2018. Almost all of them had fees more than 100k sat.
To my memory, the delisted coin that has the most fee is LUC. Withdrawal price is more than 110000 coins.
At the current price of 5 sat the fee is more than 0.005 BTC Embarrassed

gamblingbad

hero member

Activity: 568

Merit: 500

https://bit-exo.com/?ref=gamblingbad

I have done all KYC requirments and still cant withdraw my coins, and when i send support tickets i just get same email evrytime about do KYC. It has gone soon 2 weeks without i can withdrawl from site.

KYC verification form
If you want to change your personal information, please contact us via e-mail: [email protected].
Submitted information
Status:Verified

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: Hawk01 on April 09, 2019, 04:26:53 AM

It's a complete gambling to trade any small coins in hitbtc.
Any day your coin could be delisted and your coins get stuck because of the HUGE withdrawal fees. Shocked

Disintegrated coins are available for withdrawal in the users' interface for a certain period of time and can still be withdrawn after that by contacting the support team. You can find more info on that here: https://support.hitbtc.com/hc/en-us/articles/360000712489-What-happens-if-a-coin-is-disintegrated

Since our commissions are flat and do not depend on the number of funds withdrawn, our financial team adjusts them in accordance with the market situation.
Can you please let us know if there are any coins you refer to in particular?

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: khm10000 on April 04, 2019, 07:43:20 PM

!!!!
4 months I can neither trade nor withdraw money. Total ignore from support. All documents, scans of passports, videos - everything was sent in ticket.
387759 ticket number

I believe you were in touch with the team earlier this week. We'll be sure to contact you in the ticket, your patience is appreciated.

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: gamblingbad on April 04, 2019, 02:49:08 PM

why is my wd canceled?
ID : 6dab2090-5143-4b5a-9326-5fda03cf3b70
ID : fecc9654-f02c-410e-b241-d057c7812fba

Have you contacted the support team regarding this issue? You can do so right here: https://support.hitbtc.com/hc/en-us/requests/new
Please share your ticket number once you do. Thanks in advance.

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: paradox333 on April 02, 2019, 01:51:07 PM

Hello everyone , i like to let you know that Hitbtc locked my account for 1 month i sent all documents ( selfie with hitbtc screen , id , selfie with id , utility bill , again utility bill )
and now guess what , no response from the support from March 10 2019 , i send an email like eveyrday but no response , ticket #403634 . i will keep you updated guys

Our team’s intention is to guide you through this process as quickly as possible, but we’re yet to receive the documents that would comply with our rules.
Thanks in advance for your cooperation and hope to hear back from you in the ticket.

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: accesovip on April 01, 2019, 07:08:53 AM

Quote from: accesovip on March 27, 2019, 08:03:31 AM

Quote from: hitbtc on March 27, 2019, 08:00:45 AM

Quote from: accesovip on March 21, 2019, 10:50:21 AM

I have a problem with a coin I purchased a while ago an hitbtc support is not solving (I written them a ticket for first time about this months ago)

They listed CRS (Starta coin) as an IOU token when they where doing the ICO. I purchased CRS in hitbtc, but they never opened the real market for this coin, and after some time they delisted the IOU. Withdrawals have been never being available either.

They last thing they asked me in support was this: "Could you please confirm if you see the workable blockchain explorer of this exact coin?" I told them that Starta Coin is based on Waves, and I gave them (again) my Waves address so they can process a manual withdrawal.

No solution till now, any idea of what can I do? I feel scammed

Please provide us with a ticket number, thanks in advance.

Ticket number: #395953

Waiting for a reply..

A reply from our team should reach you shortly. Your patience is appreciated.

Hawk01

jr. member

Activity: 159

Merit: 1

It's a complete gambling to trade any small coins in hitbtc.
Any day your coin could be delisted and your coins get stuck because of the HUGE withdrawal fees. Shocked

khm10000

newbie

Activity: 2

Merit: 0

!!!!
4 months I can neither trade nor withdraw money. Total ignore from support. All documents, scans of passports, videos - everything was sent in ticket.
387759 ticket number

paradox333

newbie

Activity: 14

Merit: 0

Quote from: paradox333 on April 02, 2019, 01:51:07 PM

Hello everyone , i like to let you know that Hitbtc locked my account for 1 month i sent all documents ( selfie with hitbtc screen , id , selfie with id , utility bill , again utility bill )
and now guess what , no response from the support from March 10 2019 , i send an email like eveyrday but no response , ticket #403634 . i will keep you updated guys

Day 32 No reply from HitBTC , Accounts still Locked , im Making a website to Show everything and everyone can participate .
Comming Soon .......

gamblingbad

hero member

Activity: 568

Merit: 500

https://bit-exo.com/?ref=gamblingbad

why is my wd canceled?
ID : 6dab2090-5143-4b5a-9326-5fda03cf3b70
ID : fecc9654-f02c-410e-b241-d057c7812fba

Daemon_Hell

jr. member

Activity: 90

Merit: 3

Quote from: Raja_MBZ on March 28, 2019, 12:02:59 PM

Guys, if you're having a good time trading at HitBTC, make sure you post that too! We shouldn't let the one-way traffic flow into the thread; both the experiences (positive and negative) should be posted here, not just the negative ones.

Cannot give a recent feedback (stopped trading there almost a year ago), but at that point HitBTC was pretty reliable.
I guess they lack manpower in support area - had some coins stuck for a couple weeks with minimal response from support team.
Also I'd like to point out their API - out of exchanges where I've traded (kraken, bitstamp, binance, deribit, bitmex, huobi, okex) - it's most 'complete' and close to traditional exchanges.

paradox333

newbie

Activity: 14

Merit: 0

Hello everyone , i like to let you know that Hitbtc locked my account for 1 month i sent all documents ( selfie with hitbtc screen , id , selfie with id , utility bill , again utility bill )
and now guess what , no response from the support from March 10 2019 , i send an email like eveyrday but no response , ticket #403634 . i will keep you updated guys

accesovip

member

Activity: 117

Merit: 10

Quote from: accesovip on March 27, 2019, 08:03:31 AM

Quote from: hitbtc on March 27, 2019, 08:00:45 AM

Quote from: accesovip on March 21, 2019, 10:50:21 AM

I have a problem with a coin I purchased a while ago an hitbtc support is not solving (I written them a ticket for first time about this months ago)

They listed CRS (Starta coin) as an IOU token when they where doing the ICO. I purchased CRS in hitbtc, but they never opened the real market for this coin, and after some time they delisted the IOU. Withdrawals have been never being available either.

They last thing they asked me in support was this: "Could you please confirm if you see the workable blockchain explorer of this exact coin?" I told them that Starta Coin is based on Waves, and I gave them (again) my Waves address so they can process a manual withdrawal.

No solution till now, any idea of what can I do? I feel scammed

Please provide us with a ticket number, thanks in advance.

Ticket number: #395953

Waiting for a reply..

Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 18. (Read 109937 times)