HitBTC.com - The most advanced cryptocurrency exchange - page 19.

Daemon_Hell

jr. member

Activity: 90

Merit: 3

Quote from: Raja_MBZ on March 28, 2019, 12:02:59 PM

Guys, if you're having a good time trading at HitBTC, make sure you post that too! We shouldn't let the one-way traffic flow into the thread; both the experiences (positive and negative) should be posted here, not just the negative ones.

Cannot give a recent feedback (stopped trading there almost a year ago), but at that point HitBTC was pretty reliable.
I guess they lack manpower in support area - had some coins stuck for a couple weeks with minimal response from support team.
Also I'd like to point out their API - out of exchanges where I've traded (kraken, bitstamp, binance, deribit, bitmex, huobi, okex) - it's most 'complete' and close to traditional exchanges.

paradox333

newbie

Activity: 14

Merit: 0

Hello everyone , i like to let you know that Hitbtc locked my account for 1 month i sent all documents ( selfie with hitbtc screen , id , selfie with id , utility bill , again utility bill )
and now guess what , no response from the support from March 10 2019 , i send an email like eveyrday but no response , ticket #403634 . i will keep you updated guys

accesovip

member

Activity: 117

Merit: 10

Quote from: accesovip on March 27, 2019, 08:03:31 AM

Quote from: hitbtc on March 27, 2019, 08:00:45 AM

Quote from: accesovip on March 21, 2019, 10:50:21 AM

I have a problem with a coin I purchased a while ago an hitbtc support is not solving (I written them a ticket for first time about this months ago)

They listed CRS (Starta coin) as an IOU token when they where doing the ICO. I purchased CRS in hitbtc, but they never opened the real market for this coin, and after some time they delisted the IOU. Withdrawals have been never being available either.

They last thing they asked me in support was this: "Could you please confirm if you see the workable blockchain explorer of this exact coin?" I told them that Starta Coin is based on Waves, and I gave them (again) my Waves address so they can process a manual withdrawal.

No solution till now, any idea of what can I do? I feel scammed

Please provide us with a ticket number, thanks in advance.

Ticket number: #395953

Waiting for a reply..

TheFuzzStone

legendary

Activity: 1512

Merit: 1442

thefuzzstone.github.io

Quote from: hitbtc on March 31, 2019, 09:51:16 AM

Most traders have absolutely no trouble passing the KYC once they are able to provide us with the requested data and they are always more than welcome to contact us anytime.

Unfortunately, what you are saying is not true.

A lot of dissatisfied customers can be found here. They upload the entire history of correspondence with your support. Just a quick search using entire forum engine:

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: TheFuzzStone on March 29, 2019, 03:06:44 AM

And another "lucky client" of HitBTC, Bitcoin developer -- Luke Dashjr

https://twitter.com/LukeDashjr/status/1111219680985919488

We're glad to announce that the case in question was successfully resolved in favor of the client.

Most traders have absolutely no trouble passing the KYC once they are able to provide us with the requested data and they are always more than welcome to contact us anytime.

TheFuzzStone

legendary

Activity: 1512

Merit: 1442

thefuzzstone.github.io

And another "lucky client" of HitBTC, Bitcoin developer -- Luke Dashjr

https://twitter.com/LukeDashjr/status/1111219680985919488

Raja_MBZ

legendary

Activity: 1862

Merit: 1505

Quote from: boltalka on March 28, 2019, 02:29:48 AM

Quote from: boltalka on March 27, 2019, 07:09:34 AM

~snip~

Unlocked account, it took 2 weeks. I can definitely say the exchange is not scammers

Glad to hear that, mate! I was silently following your posts here and didn't think that you'll actually get it solved, due to all of the (HitBTC) scam accusations around.

Guys, if you're having a good time trading at HitBTC, make sure you post that too! We shouldn't let the one-way traffic flow into the thread; both the experiences (positive and negative) should be posted here, not just the negative ones.

boltalka

jr. member

Activity: 266

Merit: 2

Quote from: boltalka on March 27, 2019, 07:09:34 AM

Quote from: boltalka on March 22, 2019, 09:07:03 AM

Quote from: boltalka on March 21, 2019, 07:42:29 AM

Quote from: boltalka on March 20, 2019, 06:51:34 AM

Quote from: boltalka on March 18, 2019, 03:55:46 PM

Quote from: boltalka on March 15, 2019, 07:00:14 AM

Quote from: boltalka on March 14, 2019, 04:34:49 AM

Quote from: boltalka on March 13, 2019, 06:57:37 AM

Currency transactions are not available for any coin. I can't take a single coin.
The total amount of 7000$

No unusual activity, normal day trading, deposits and withdrawals,Sent documents to confirm identity
[HitBTC] #406437

I will write in this topic every day about how things are going. If the exchange is fraudulent as everyone writes it will be seen. The first day passed

The second day passed, the support is silent

Answered the letter, the first two documents approved. ask for a notarized receipt.

Sent them a receipt.

Approved the receipt. Requested evidence of the origin of the funds. Sent them evidence.

Evidence of the origin of the funds was rejected. Ask for screenshots of the entire history of the purchase transaction on the exchanges, all purchase orders, all conclusions and inputs . Require proof of purchase on ico. I have a history of trading and shopping on ico for 3 years. Today 4 hours was doing the screenshots of all transactions , collected everything possible and sent them again.

Refused with screenshots. Said need format jpg . Spent another 3 hours to make pictures in this format . Send them.

Sent all the information, evidence the origin of funds, all information and documents.

Unlocked account, it took 2 weeks. I can definitely say the exchange is not scammers

accesovip

member

Activity: 117

Merit: 10

Quote from: hitbtc on March 27, 2019, 08:00:45 AM

Quote from: accesovip on March 21, 2019, 10:50:21 AM

I have a problem with a coin I purchased a while ago an hitbtc support is not solving (I written them a ticket for first time about this months ago)

They listed CRS (Starta coin) as an IOU token when they where doing the ICO. I purchased CRS in hitbtc, but they never opened the real market for this coin, and after some time they delisted the IOU. Withdrawals have been never being available either.

They last thing they asked me in support was this: "Could you please confirm if you see the workable blockchain explorer of this exact coin?" I told them that Starta Coin is based on Waves, and I gave them (again) my Waves address so they can process a manual withdrawal.

No solution till now, any idea of what can I do? I feel scammed

Please provide us with a ticket number, thanks in advance.

Ticket number: #395953

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: accesovip on March 21, 2019, 10:50:21 AM

I have a problem with a coin I purchased a while ago an hitbtc support is not solving (I written them a ticket for first time about this months ago)

They listed CRS (Starta coin) as an IOU token when they where doing the ICO. I purchased CRS in hitbtc, but they never opened the real market for this coin, and after some time they delisted the IOU. Withdrawals have been never being available either.

They last thing they asked me in support was this: "Could you please confirm if you see the workable blockchain explorer of this exact coin?" I told them that Starta Coin is based on Waves, and I gave them (again) my Waves address so they can process a manual withdrawal.

No solution till now, any idea of what can I do? I feel scammed

Please provide us with a ticket number, thanks in advance.

boltalka

jr. member

Activity: 266

Merit: 2

Quote from: boltalka on March 22, 2019, 09:07:03 AM

Quote from: boltalka on March 21, 2019, 07:42:29 AM

Quote from: boltalka on March 20, 2019, 06:51:34 AM

Quote from: boltalka on March 18, 2019, 03:55:46 PM

Quote from: boltalka on March 15, 2019, 07:00:14 AM

Quote from: boltalka on March 14, 2019, 04:34:49 AM

Quote from: boltalka on March 13, 2019, 06:57:37 AM

Currency transactions are not available for any coin. I can't take a single coin.
The total amount of 7000$

No unusual activity, normal day trading, deposits and withdrawals,Sent documents to confirm identity
[HitBTC] #406437

I will write in this topic every day about how things are going. If the exchange is fraudulent as everyone writes it will be seen. The first day passed

The second day passed, the support is silent

Answered the letter, the first two documents approved. ask for a notarized receipt.

Sent them a receipt.

Approved the receipt. Requested evidence of the origin of the funds. Sent them evidence.

Evidence of the origin of the funds was rejected. Ask for screenshots of the entire history of the purchase transaction on the exchanges, all purchase orders, all conclusions and inputs . Require proof of purchase on ico. I have a history of trading and shopping on ico for 3 years. Today 4 hours was doing the screenshots of all transactions , collected everything possible and sent them again.

Refused with screenshots. Said need format jpg . Spent another 3 hours to make pictures in this format . Send them.

Sent all the information, evidence the origin of funds, all information and documents.

boltalka

jr. member

Activity: 266

Merit: 2

Quote from: boltalka on March 21, 2019, 07:42:29 AM

Quote from: boltalka on March 20, 2019, 06:51:34 AM

Quote from: boltalka on March 18, 2019, 03:55:46 PM

Quote from: boltalka on March 15, 2019, 07:00:14 AM

Quote from: boltalka on March 14, 2019, 04:34:49 AM

Quote from: boltalka on March 13, 2019, 06:57:37 AM

Currency transactions are not available for any coin. I can't take a single coin.
The total amount of 7000$

No unusual activity, normal day trading, deposits and withdrawals,Sent documents to confirm identity
[HitBTC] #406437

I will write in this topic every day about how things are going. If the exchange is fraudulent as everyone writes it will be seen. The first day passed

The second day passed, the support is silent

Answered the letter, the first two documents approved. ask for a notarized receipt.

Sent them a receipt.

Approved the receipt. Requested evidence of the origin of the funds. Sent them evidence.

Evidence of the origin of the funds was rejected. Ask for screenshots of the entire history of the purchase transaction on the exchanges, all purchase orders, all conclusions and inputs . Require proof of purchase on ico. I have a history of trading and shopping on ico for 3 years. Today 4 hours was doing the screenshots of all transactions , collected everything possible and sent them again.

Refused with screenshots. Said need format jpg . Spent another 3 hours to make pictures in this format . Send them.

accesovip

member

Activity: 117

Merit: 10

I have a problem with a coin I purchased a while ago an hitbtc support is not solving (I written them a ticket for first time about this months ago)

They listed CRS (Starta coin) as an IOU token when they where doing the ICO. I purchased CRS in hitbtc, but they never opened the real market for this coin, and after some time they delisted the IOU. Withdrawals have been never being available either.

They last thing they asked me in support was this: "Could you please confirm if you see the workable blockchain explorer of this exact coin?" I told them that Starta Coin is based on Waves, and I gave them (again) my Waves address so they can process a manual withdrawal.

No solution till now, any idea of what can I do? I feel scammed

boltalka

jr. member

Activity: 266

Merit: 2

Quote from: boltalka on March 20, 2019, 06:51:34 AM

Quote from: boltalka on March 18, 2019, 03:55:46 PM

Quote from: boltalka on March 15, 2019, 07:00:14 AM

Quote from: boltalka on March 14, 2019, 04:34:49 AM

Quote from: boltalka on March 13, 2019, 06:57:37 AM

Currency transactions are not available for any coin. I can't take a single coin.
The total amount of 7000$

No unusual activity, normal day trading, deposits and withdrawals,Sent documents to confirm identity
[HitBTC] #406437

I will write in this topic every day about how things are going. If the exchange is fraudulent as everyone writes it will be seen. The first day passed

The second day passed, the support is silent

Answered the letter, the first two documents approved. ask for a notarized receipt.

Sent them a receipt.

Approved the receipt. Requested evidence of the origin of the funds. Sent them evidence.

Evidence of the origin of the funds was rejected. Ask for screenshots of the entire history of the purchase transaction on the exchanges, all purchase orders, all conclusions and inputs . Require proof of purchase on ico. I have a history of trading and shopping on ico for 3 years. Today 4 hours was doing the screenshots of all transactions , collected everything possible and sent them again.

coin-investor

hero member

Activity: 2996

Merit: 598

Leading Crypto Sports Betting & Casino Platform

Quote from: Raja_MBZ on March 18, 2019, 09:53:45 AM

Quote from: JollyGood on March 17, 2019, 09:26:24 PM

How much did scammer Dean Nolan from betking pay to get his now defunct and dead BKB tokens listed on HitBTC?

Does anybody about the listing fee?

HitBTC has been charging a flat 60 BTC (confirmed from a couple of sources) + some sort of maintenance/integration fee since December 2017.

They actually don't look at what they're listing; the only thing they care about is the listing fee.

Wow that's huge money, with the current rate that would be over $240k and yet they are scamming people for hundreds of dollars, it's just right that investors, traders, and developers should stay away from Hitbtc, I rate them as second to Yobit when it comes to scamming traders.

boltalka

jr. member

Activity: 266

Merit: 2

Quote from: boltalka on March 18, 2019, 03:55:46 PM

Quote from: boltalka on March 15, 2019, 07:00:14 AM

Quote from: boltalka on March 14, 2019, 04:34:49 AM

Quote from: boltalka on March 13, 2019, 06:57:37 AM

Currency transactions are not available for any coin. I can't take a single coin.
The total amount of 7000$

No unusual activity, normal day trading, deposits and withdrawals,Sent documents to confirm identity
[HitBTC] #406437

I will write in this topic every day about how things are going. If the exchange is fraudulent as everyone writes it will be seen. The first day passed

The second day passed, the support is silent

Answered the letter, the first two documents approved. ask for a notarized receipt.

Sent them a receipt.

Approved the receipt. Requested evidence of the origin of the funds. Sent them evidence.

boltalka

jr. member

Activity: 266

Merit: 2

Quote from: boltalka on March 15, 2019, 07:00:14 AM

Quote from: boltalka on March 14, 2019, 04:34:49 AM

Quote from: boltalka on March 13, 2019, 06:57:37 AM

Currency transactions are not available for any coin. I can't take a single coin.
The total amount of 7000$

No unusual activity, normal day trading, deposits and withdrawals,Sent documents to confirm identity
[HitBTC] #406437

I will write in this topic every day about how things are going. If the exchange is fraudulent as everyone writes it will be seen. The first day passed

The second day passed, the support is silent

Answered the letter, the first two documents approved. ask for a notarized receipt.

Sent them a receipt.

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: boltalka on March 13, 2019, 06:57:37 AM

Currency transactions are not available for any coin. I can't take a single coin.
The total amount of 7000$

No unusual activity, normal day trading, deposits and withdrawals,Sent documents to confirm identity
[HitBTC] #406437

I will write in this topic every day about how things are going. If the exchange is fraudulent as everyone writes it will be seen. The first day passed

We're waiting for you to send us the requested documents at the current moment. Thank you for reaching out to us here as well.

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: pavelb62 on March 12, 2019, 01:58:44 AM

Thieves, return my money!!!

Your support is silent for a month, as a result of your inaction, I can not get my money.

Can you provide us with your ticket number? Thanks in advance.

JollyGood

legendary

Activity: 2534

Merit: 1713

Top Crypto Casino

Quote from: Raja_MBZ on March 18, 2019, 09:53:45 AM

Quote from: JollyGood on March 17, 2019, 09:26:24 PM

How much did scammer Dean Nolan from betking pay to get his now defunct and dead BKB tokens listed on HitBTC?

Does anybody about the listing fee?

HitBTC has been charging a flat 60 BTC (confirmed from a couple of sources) + some sort of maintenance/integration fee since December 2017.

They actually don't look at what they're listing; the only thing they care about is the listing fee.

Well, if true then that 60 BTC is very excessive for an exchange that is between the mediocre to average mark.

Scammer Dean Nolan listed BKB scam tokens before December 2017. He is very tight, he would never pay 60 BTC to list a useless pathetic token even if it was his own BKB.

The fact they do not investigate the teams behind the coins/tokens shows them to incompetent in that case because they portray themselves to be purely profit driven rather than applying appropriate customer services.

Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 19. (Read 109843 times)