As the main account balances were showing again, I transferred some funds there and tried to withdraw them.
The withdraw transfers showed up as successful, but are now stuck in the "pending" state.
This is making me feel rather uneasy.
So I´d like to know what is going on.
Are you patching the servers for the bash bug or is there another problem?
HerrAndreas.
Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 82. (Read 109994 times)
Dear HitBTC Users,
Please accept our sincere apologies for inconveniences you may experience. Due to major software upgrades our service will stay unavailable for a longer period than was planned.
All your funds are kept safe and secure, even though at the moment you cannot see them shown in your Main account, and all withdrawals and deposits will be processed as soon as we complete the upgrading.
We are doing our best to restore the service as soon as possible. We will keep you posted on the progress.
Regards,
The HitBTC Team
Please accept our sincere apologies for inconveniences you may experience. Due to major software upgrades our service will stay unavailable for a longer period than was planned.
All your funds are kept safe and secure, even though at the moment you cannot see them shown in your Main account, and all withdrawals and deposits will be processed as soon as we complete the upgrading.
We are doing our best to restore the service as soon as possible. We will keep you posted on the progress.
Regards,
The HitBTC Team
Can you process transfer requests sent to you by email in the meantime?
I sent you a support request, but got only an automatic reply.
Since the situation is like that since minimum yesterday evening, this is starting to slow down my trading.
HerrAndreas.
I sent you a support request, but got only an automatic reply.
Since the situation is like that since minimum yesterday evening, this is starting to slow down my trading.
HerrAndreas.
Dear HerrAndreas,
Unfortunately, the manual fund transfer is also not possible at the moment.
Our Tech Department is doing their best to resolve this issue and is communicating with HitBTC customers via our Support Team. Please check your email - most probably the Support office has answered your request.
Regards,
The HitBTC Team
the situation is severe.
At the moment hitbtc.com is an island not connected to the outside at all.
We have seen such situations before in the history of bitcoin exchanges and they do have a strong tendency not to end well.
Can you process transfer requests sent to you by email in the meantime?
I sent you a support request, but got only an automatic reply.
Since the situation is like that since minimum yesterday evening, this is starting to slow down my trading.
HerrAndreas.
I sent you a support request, but got only an automatic reply.
Since the situation is like that since minimum yesterday evening, this is starting to slow down my trading.
HerrAndreas.
Dear HerrAndreas,
Unfortunately, the manual fund transfer is also not possible at the moment.
Our Tech Department is doing their best to resolve this issue and is communicating with HitBTC customers via our Support Team. Please check your email - most probably the Support office has answered your request.
Regards,
The HitBTC Team
deposits and withdrawals not possible as the main account is out of order. Please give a timeframe for solving this technical issue.
Dear HerrAndreas,
Our Tech Department is aware of this issue and is working on resolving it.
Unfortunately, at the moment we cannot provide an ETA.
Please accept our deepest apologies for any inconvenience this might have caused.
Regards,
The HitBTC Team
Can you process transfer requests sent to you by email in the meantime?
I sent you a support request, but got only an automatic reply.
Since the situation is like that since minimum yesterday evening, this is starting to slow down my trading.
HerrAndreas.
deposits and withdrawals not possible as the main account is out of order. Please give a timeframe for solving this technical issue.
Dear HerrAndreas,
Our Tech Department is aware of this issue and is working on resolving it.
Unfortunately, at the moment we cannot provide an ETA.
Please accept our deepest apologies for any inconvenience this might have caused.
Regards,
The HitBTC Team
deposits and withdrawals not possible as the main account is out of order. Please give a timeframe for solving this technical issue.
Dear All,
We are proud to present you our third report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.
Sincerely yours,
The HitBTC Team
We are proud to present you our third report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.
Sincerely yours,
The HitBTC Team
The technical analysis looks good. Its rather humorous to see bitcoin being measured by indicators, divergences and trendlines, but i guess those technicals will make more and more sense in future, when bitcoin volumes and popularity increases.
Dear All,
We are proud to present you our third report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.
Sincerely yours,
The HitBTC Team
We are proud to present you our third report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.
Sincerely yours,
The HitBTC Team
Dear all,
We would like to share the article about HitBTC published on CoinFinance.com. There you can discover a lot of useful information on how to become a Market Maker and what advantages you can get. We hope you'll find it interesting. Read the article
Regards,
The HitBTC Team
We would like to share the article about HitBTC published on CoinFinance.com. There you can discover a lot of useful information on how to become a Market Maker and what advantages you can get. We hope you'll find it interesting. Read the article
Regards,
The HitBTC Team
Thank you for the support. 
Hi,
every time I make a crypto deposit, a new address is generated. However I can use all the old addresses linked to my account.
How can I see them? I see only the last address generated by the system.
every time I make a crypto deposit, a new address is generated. However I can use all the old addresses linked to my account.
How can I see them? I see only the last address generated by the system.
Dear kitano,
The HitBTC payment system does not support this feature at the moment. You can use all the old addresses linked to your HitBTC account if you have ever made a deposit to these addresses (all cryptowallets store the previously used addresses). Also it is not necessary to make a deposit by navigating to Account section (https://hitbtc.com/account) - you can save a certain address and make deposits right from your wallet.
Please do not hesitate to contact us if you need our assistance.
Regards,
The HitBTC Team
Hi,
every time I make a crypto deposit, a new address is generated. However I can use all the old addresses linked to my account.
How can I see them? I see only the last address generated by the system.
every time I make a crypto deposit, a new address is generated. However I can use all the old addresses linked to my account.
How can I see them? I see only the last address generated by the system.
Dear hitbtc team,
I'm an intense user of your trading API and, unfortunately, frequently observe HTTP 502 errors (at least once a day).
Since the (server?) error just doesn't disappear after some time, it harshly stops my trading activities.. thus my question is if there's an easy way to resolve this issue or to ship around it?
I'm an intense user of your trading API and, unfortunately, frequently observe HTTP 502 errors (at least once a day).
Since the (server?) error just doesn't disappear after some time, it harshly stops my trading activities.. thus my question is if there's an easy way to resolve this issue or to ship around it?
Dear bigj,
Would you mind precising the API request you are making, exact time and your HitBTC user ID so we can help you as quickly as possible?
You can PM these details or send them to [email protected].
Regards,
The HitBTC Team
Dear hitbtc team,
I'm an intense user of your trading API and, unfortunately, frequently observe HTTP 502 errors (at least once a day).
Since the (server?) error just doesn't disappear after some time, it harshly stops my trading activities.. thus my question is if there's an easy way to resolve this issue or to ship around it?
Thanks and regards!
I'm an intense user of your trading API and, unfortunately, frequently observe HTTP 502 errors (at least once a day).
Since the (server?) error just doesn't disappear after some time, it harshly stops my trading activities.. thus my question is if there's an easy way to resolve this issue or to ship around it?
Thanks and regards!
Thanks for your explanation.
Hi! What is the difference between "Verified and granted" status and "Trusted" status?
Dear kitano,
HitBTC has different verification levels: Limited, Verified and Trusted. Limited status is granted automatically when a Customer adds his bank account. Verified status has the following limits: 10,000 (USD or EUR or GBP) a day, 50,000 (USD or EUR or GBP) per 1 week (rolling frame). In case a Customer wants to be eligible for higher limits (2,000,000 (USD or EUR or GBP) a day, 2,000,000 (USD or EUR or GBP) per 1 week) he should acquire a Trusted status.
Please feel free to contact us on [email protected] regarding any questions you may have about this message.
Regards,
The HitBTC Team
Hi! What is the difference between "Verified and granted" status and "Trusted" status?
Dear All,
We are proud to present you our second report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.
Sincerely yours,
The HitBTC Team
We are proud to present you our second report done by Tone Vays, one of the leading financial market experts. We are open to your comments and suggestions on Bitcointalk.
Sincerely yours,
The HitBTC Team
Have you guys thought about adding XST?
Dear adept,
XST is added to our Coin Voting and 97 users have already voted for it!
Vote and share.
Thank you for choosing our service,
The HitBTC Team
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