HitBTC.com - The most advanced cryptocurrency exchange - page 9.

JollyGood

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Quote from: MicroGrey on November 20, 2019, 06:26:37 PM

Dear exchange administration, respond to ticket 475909, the question has been going on for a month now and does not move at all.

They will return here and ignore all posts just to write they are happy to post here and how great their exchange is.

I am sorry to read you are seeking help from their support team but to them they do not value you, they just want to selective scam their users.

HitBTC and their customer services is atrocious.

JanpriX

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Buy The F*cking Dip

Quote from: MicroGrey on November 20, 2019, 06:26:37 PM

Dear exchange administration, respond to ticket 475909, the question has been going on for a month now and does not move at all.

That's quite a long duration of unanswered ticket that you got there mate. Have tried reaching them out in their Twitter handler? They are quite active in the platform and might provide you some help with your concern. Here is the link:

Code:

https://twitter.com/hitbtc

MicroGrey

newbie

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Dear exchange administration, respond to ticket 475909, the question has been going on for a month now and does not move at all.

LuckyBtc

legendary

Activity: 1288

Merit: 1012

I'm glad I got out early otherwise this shit exchange would've gobbled up my money, This exchange should just go down after everyone has their money withdrawn.

MadSciencist

newbie

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Quote from: hitbtc

[...]

Hi. Can you unblock my account? Ot at least verify KYC faster?

JollyGood

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Quote from: Drai on November 04, 2019, 02:15:08 AM

One of the shittiest exchanges in existence irrespective of the fact that isn't has lasted over 6 years, my account keeps getting logged into even after I have activated 2FA and changed my password several times, thankfully I didn't keep any funds in the exchange at the time, once had an issue with withdrawals and up till today, it has not bee resolved.

I think you summed up very appropriately

hitbtc

sr. member

Activity: 525

Merit: 250

Quote from: Drai on November 04, 2019, 02:15:08 AM

One of the shittiest exchanges in existence irrespective of the fact that isn't has lasted over 6 years, my account keeps getting logged into even after I have activated 2FA and changed my password several times, thankfully I didn't keep any funds in the exchange at the time, once had an issue with withdrawals and up till today, it has not bee resolved.

Dear Drai, it's close to impossible to log in once you've activated the 2FA. If that's really the case, we encourage you to contact the support team as quickly as possible. You can contact them regarding the withdrawal issues as well. You can do so right here: https://support.hitbtc.com/hc/en-us/requests/new

Quote from: paramind22 on November 13, 2019, 09:46:44 PM

They keep delisting good coins and then charge a huge amount of the coins to withdraw the ones you have left. That is theft, pure and simple.

They've delisted Bytecoin, AMP, Noah (41 Million market cap), etc.

There may be many reasons for such a turn of events. You can contact our support team for more information on any asset in particular to get relevant information.

JollyGood

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Quote from: paramind22 on November 13, 2019, 09:46:44 PM

They keep delisting good coins and then charge a huge amount of the coins to withdraw the ones you have left. That is theft, pure and simple.

They've delisted Bytecoin, AMP, Noah (41 Million market cap), etc.

Not long to go before they completely implement their exit strategy and scam all users before running off.

The question is why have they not done it already and what are they waiting for?

mishax1

legendary

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Hey HITBTC,

stop acting like scum and removing markets without notice.

Thanks.

JanpriX

hero member

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Merit: 606

Buy The F*cking Dip

Quote from: NJB18 on November 11, 2019, 10:04:19 AM

One of the shittiest exchange in crypto but I wonder why they also remained high in volume. I am stunned that they still have a person in charge in btalk. But I can find problems in this thread and in other created threads that were not resolved until now.

Been wondering over this topic for quite some time now. If these exchanges are shitty and people are already taking out their money from them, why is their volume is still high? The only answer that I could come up is that these numbers are most probably made up. I mean, there's no way people still trade in these exchanges up until this moment, right? It will not surprise me if their "true" volume on the day to day basis is so low that they are not getting any profit from it anymore. Roll Eyes

paramind22

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They keep delisting good coins and then charge a huge amount of the coins to withdraw the ones you have left. That is theft, pure and simple.

They've delisted Bytecoin, AMP, Noah (41 Million market cap), etc.

JollyGood

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Quote from: Drai on November 04, 2019, 02:15:08 AM

One of the shittiest exchanges in existence irrespective of the fact that isn't has lasted over 6 years, my account keeps getting logged into even after I have activated 2FA and changed my password several times, thankfully I didn't keep any funds in the exchange at the time, once had an issue with withdrawals and up till today, it has not bee resolved.

I am not surprised they never acted upon the 2FA concerns because they are really a bunch of low-lifes that for some reason have still not implemented their exit strategy even though they have selective scammed on a mass scale.

NJB18

sr. member

Activity: 663

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One of the shittiest exchange in crypto but I wonder why they also remained high in volume. I am stunned that they still have a person in charge in btalk. But I can find problems in this thread and in other created threads that were not resolved until now.

Drai

sr. member

Activity: 567

Merit: 270

One of the shittiest exchanges in existence irrespective of the fact that isn't has lasted over 6 years, my account keeps getting logged into even after I have activated 2FA and changed my password several times, thankfully I didn't keep any funds in the exchange at the time, once had an issue with withdrawals and up till today, it has not bee resolved.

JollyGood

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@ Raja_MBZ

I was about to reply to your post about the troll but sadly it was removed along with the original post from the troll Sad

Thank you for the kind words, I am going to carry on trying to bust scams here and there time permitting. Like you said I must be doing something right to rattle them

Raja_MBZ

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Quote from: apoorvlathey on October 29, 2019, 08:35:35 AM

I couldn't search up if it has been asked already, but what happens when I cancel my limit order. Do I still need to pay the taker's fee (which is 0.1%), I have selected Post-only, so no maker's fee there.
I had earlier placed an order, but due to current market conditions I want to update my price for the same.

No, you never pay any fee upon cancellation of your made order.

apoorvlathey

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CryptoTalk.Org - Get Paid for every Post!

I couldn't search up if it has been asked already, but what happens when I cancel my limit order. Do I still need to pay the taker's fee (which is 0.1%), I have selected Post-only, so no maker's fee there.
I had earlier placed an order, but due to current market conditions I want to update my price for the same.

JollyGood

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Quote from: hitbtc on October 24, 2019, 01:53:34 AM

Quote from: FlamingFingers on October 20, 2019, 12:21:49 AM

I so much detest this exchange, their customer service is nothing to write home about, I misplaced my cellphone around May this year and I discovered that my account details with Hibtc has been compromised, they didn't respond on time, I just had to forget about having an account with them,

Dear user, what was your support ticket number? We'll gladly look into that.

We take the security of our customers very seriously and provide a number of security tools to help you protect your account, such as 2FA, email confirmation, etc. Here's an article to help you minimize such risks in the future: https://support.hitbtc.com/hc/en-us/articles/115005044629-How-to-protect-your-account-from-intruders

Pathetic scammers. You keep posting here once in a while asking for support tickets but ignore users posting concerns here.

How many complaints have been made here? How many have you actually addressed? How many times have you popped back in here to post repetitive nonsense about support tickets?

People are waiting for HitBTC to pull their exit strategy because complaints are piling up.

Rabbot

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Quote from: hitbtc on October 24, 2019, 01:49:35 AM

Quote from: Rabbot on October 11, 2019, 02:29:53 PM

467857
I already did this on Twitter and you replied that the problem has been resolved, but this is not true.

Dear Rabbot, the withdrawal functionality of your account is fully operational, and you should be able to withdraw any amount of funds that exceed the withdrawal fee.

There is no way to withdraw funds, because the size withdrawal fee exceeds the size of the deposit, and trading is blocked. Can you specify for what reason?

hitbtc

sr. member

Activity: 525

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Quote from: FlamingFingers on October 20, 2019, 12:21:49 AM

I so much detest this exchange, their customer service is nothing to write home about, I misplaced my cellphone around May this year and I discovered that my account details with Hibtc has been compromised, they didn't respond on time, I just had to forget about having an account with them,

Dear user, what was your support ticket number? We'll gladly look into that.

We take the security of our customers very seriously and provide a number of security tools to help you protect your account, such as 2FA, email confirmation, etc. Here's an article to help you minimize such risks in the future: https://support.hitbtc.com/hc/en-us/articles/115005044629-How-to-protect-your-account-from-intruders

Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 9. (Read 109843 times)