Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 4. (Read 109877 times)

Tried to log in and change password of my account. A week later someone is accessing again my account.

Tried to log in and change password of my account. A week later someone is accessing again my account.

Congratulations.

You've successfully given a bunch of Russian scammers that you don't know or where they are based all your personal & private information so that they can defraud & sell it to any criminal they want. Expect your first large withdrawal to be locked or your first large deposit to be stolen in the meantime.

<...>
WITHDRAWAL COMPLETED! HOORAY !!!

Hello,
I will tell you about my bad experience with HITBTC where I have loosed all my money when they had locked my account with no reason.
First I have bought an amount of ethereum from a seller that I know, he sent me the amount in my account in HITBTC, I have received the amount, I have exchanged it to bitcoin In HITBTC, next thing I see is that my account is blocked I can’t do any transaction with my account.

I have contacted the support to solve the issue, they asked me to give them my identity and my picture, I sent to them a picture of me holding my passport, they asked me to give them prove of address, I sent to them a picture of that proof, next thing they ask is the payment of the amount received in ethereum; I sent to them screenshots of my PayPal account with the transactions done to pay the seller of ethereum.

After that they demand me to give them the seller identity, I have asked him to give to me because that’s important, he accepted and he sent to me his document identity, I sent to them all documents needed, after that they demanded to give them a paper from a notary to prove that the operation was done in a legal way, I have gone to a notary with the seller, we provided to him all documents and proofs demanded so he can give us a paper to prove that the operation was done in a legal way.

I sent to HITBTC the document signed by the notary, next thing they ask me to give them the authorization to practice to prove that the notary was authorized by the state, i have sent to HITBTC the authorization.

Next thing after that they asked me about the original source of the amount received, I have told them that it was received in many transaction that the seller has given me screenshots of, I sent all this information to HITBTC support, they said that’s alright, everything is good; one last step before unlocking your account is a skype video call, I sent to them my skype account, we’ve fixed a date to the video call, I received the call, I have responded to all theirs questions, I have showed my passport and my face was clear, at the end of the skype video call they told me that they will contact me soon.
The next message I receive from them is that they will not unlock my account and there is no solution to get my account back.
This is my story with HITBTC platform, they took all my money.

Congratulations.

You've successfully given a bunch of Russian scammers that you don't know or where they are based all your personal & private information so that they can defraud & sell it to any criminal they want. Expect your first large withdrawal to be locked or your first large deposit to be stolen in the meantime.

I didnt believe it was true whenever I read the accusations since hitbtc worked with no issues for me the last years and i always sent coins out and i made huge profits on some of their smaller coins that only they had (like ETHlend(now Aave), or verge when it was still cheap (before mcaffee) and many others.

Yep, I got scammed by them about a week ago when I registered and placed an order for a coin....and then I found out that they don't let you withdraw anything unless you go through their KYC procedures.  I think I even got an e-mail from them about "suspicious activity" but I promptly deleted it.  Luckily I didn't get scammed for a huge amount, but it was enough such that it pissed me off for a few hours.

They are a lousy exchange, and my guess is that they won't be around much longer with behavior such as they exhibit.

CoinMarketCap Need to remove and mark this Exchange as a SCAM.

But they dont... They let users get scammed daily. HitBTC lists many coins a lot of shady/scam ICO projects, they fake volume to keep coin "alive" so you send coin to them.

I check coinmarket cap for DOV DOVU token, a scam ico, sent the only place they were trading was  HitBTC, so sent the DOVU tokens and they never appeared ( everything is 100% correct) you can check on the "system" they have and it shows my deposit arriving on exchange a few moments after i sent it and nothing in my balance and there wont be. Its gone.

How the hell they are still operating i dont know, the FBI will shut down Silk Road, where people actually got goods and what they paid for, but here you have a outright scam stealing peoples funds daily and they are fee to do so.

My next stop is to the FBI, maybe being Russian exchange they are helpless, so i will also send report to https://www.econsumer.gov/#crnt

the more people who report them, hopefully one day they will get shut down.

But now they got me too, withdrawl locked

Was the 2nd transaction in the day, the first worked fine the 2nd LOCKED.

Anyone get their account unlocked? I am pondering if its even worth giving them my data with the recent ledger leak and all that. It seems they just keep asking people always more questions because they know a certain percentage will give up and they get to keep the coins

Then they are going to face some serious troubles in near future as many countires not like these things.

HitBTC are linked to all the Russian money launderers ADVcash.com ePayments.com DSX.UK

This company is trying to scam me. I have sent valid dated identification and there just automatically denying it. Over and over. I have the same email the same 2fa key and everything. I went today to bmv just to get a new license print out which is a paper they give while they send the card, that is valid information. As stated on there site, it must be valid within 3 months old and i got the document today. I even had my wife verify. Not only this but, they have all my money including what I feed my kids with. There making users like me think twice about using crypto anymore in substitute for hard cash. I get paid in crypto I decided to swap it out and with no warning 2 minute after I deposit, I go to withdraw and get a error. They say i need to do kyc which i sent all valid documents even my old license was still valid till December 1st because of the covid. But I provided all legal and valid documents. They keep not answering through email support or anything. They kick me out of there telegram group because i ask questions because im worried about my money.. This is ridiculous. I'm sure they know who I am I have about 70 tickets in because they keep not doing anything for me after a day or so.  I also submitted all my proof in a ticket and they won't answer so I'm going to post the ticket in here I did on another email which in it links my information to my account. Ticket#595361 let alone the other tickets they don't care to answer. How can you hold my money when I gave you proper identification that is not expired. Even the temporary ID shows the valid date. I want my money. You guys are creating hardship in my family and don't care about it. I will post proof here along with all there replies. If its OK to post my id here I'll do that too just so they know they are doing stuff wrong. Even the paper print out is stamped and says it must be carried and used for identification purposes. But as I said my old id was still valid and I sent them the bmv link. They don't care and our doing nothing. There replies and way they treat me is wrong.


Just opened Scam Aquisation untill this issue is fixed because of what there doing is very suspicious. My documents are enough to prove who I am and then some no reason to deny it. I currently keep resubmitted the kyc but there so many documents there I don't know whats going on with them.
https://bitcointalksearch.org/topic/m.55459505

We can't do something with that if they have shut the withdrawals for that long. There were exchanges that are acting like that for the sake of those upgrades and just wanted to make sure that everything goes well before they open it. But in this case of Hitbtc, we can't remove the doubt that they're acting incorrect because of those complains that we always hear from their users. If they won't read this thread of theirs, contact the support and ask them why it's taking that long.

I hnow elrond was change the name of token from erd to egld, and redenomination of 1000 ERD:1 eGLD.. But what i asked was why HitBTC shut down deposit and withdrawal for so long (3 months!!) ,if they dont whant to make the swap to egld, at least open the withdrawal.