How can a new sportsbook gain trust? - page 6.

DoublerHunter

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Quote from: Hamphser on June 02, 2022, 05:46:17 PM

Quote from: Danydee on June 01, 2022, 10:55:57 AM

Quote from: p67 on May 19, 2022, 04:50:32 AM

How can a new sportsbook gain trust?

Just by doing all well !

BY all doing well. So lets just elaborate for those newbie readers out there.

1. Proper UI/UX
2. Fast support response
3. Considerable odds
4. Aggressive marketing and bonuses
5. Marketing/Exposure

Gaining trust is a challenge for any business so dont expect that everything would turn out to be positive.

^ That is definitely right but I think the most important is there is no shady behavior if we found a gambling casino that has this attitude it simply does not gain any trust from the users. Upon picking a good gambling casino, I google first their brand name and searching any bad reviews towards them, if the majority say it is a scam gambling casino, I will not pick them. So gaining trust here is very important, a gambling casino should never commit any shady behavior because when someone knows this, it will affect gaining trust, and users will always doubted it.

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Quote from: Danydee on June 01, 2022, 10:55:57 AM

Quote from: p67 on May 19, 2022, 04:50:32 AM

How can a new sportsbook gain trust?

Just by doing all well !

BY all doing well. So lets just elaborate for those newbie readers out there.

1. Proper UI/UX
2. Fast support response
3. Considerable odds
4. Aggressive marketing and bonuses
5. Marketing/Exposure

Gaining trust is a challenge for any business so dont expect that everything would turn out to be positive.

Zackgeno96

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I don't think there are certain standards and values that a sportsbook should always adhere to. You do have the general terms and conditions that are binding. However, the payout of players is the most important at the moment. eventually a player wants to get the money paid from a gambling site. That it is occasionally delayed is annoying, but in itself no reason to get a bad reputation. I also think that many bookmakers who want to do serious business will always pay out their money quickly.

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Quote from: Silberman on June 01, 2022, 01:52:22 PM

Most of the time we do not think of the problems the casinos may have as they have nothing to do with us and we just want to gamble, however maintaining a good casino is without a doubt something difficult to do, the technical challenges are important and critical for the success of the casino to happen at all, but their PR challenges are important as well, as a good reputation is very difficult to build but a bad one can be created almost overnight if they happen to make a mistake.

Really hate with sportsbook are maintaining long time and usually when withdrawing process need waiting more than one day until one week, but many casino with have build on long time not any moment for maintaining and keep working well when ever try for withdrawing. But not believing with new casino because they still not stable and have many time with error server and make us loss patience waiting for when sportsbook site back normally.

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Quote from: panjul07 on May 29, 2022, 10:50:26 AM

Quote from: tazmantasik on May 28, 2022, 11:21:14 PM

Quote from: lienfaye on May 28, 2022, 09:37:10 PM

It takes time to build a good reputation and its understandable if gamblers are hesitant to try new sportsbook/casino because of the doubt that it might be a scam. So what you can do is to prove that your platform can be trustworthy by providing a good service when it comes to security, withdrawal and online support. These are just some of the important factors that gamblers consider when they're playing. Offering bonus to try your sportsbook can also attract the gamblers and to experience playing on your site without requiring them to deposit first.

Usually new sportsbook try get trust from costumer or gambler by advertising and make promoting trough signature campaign on Bitcointalk forum, but usually have new sportsbook always give sign up bonus when early gambling platform launch. But most effective with new sportsbook get positive feedback from gambler how their website keep running well although have many people access and get withdraw process instant.

Running signature campaign has nothing to do with trust/reputation, those sites who think that signature campaign will give them good reputation are absolutely wrong.
Very clear example is 1xbit, they are running signature campaign but their reputation is really bad in this forum because they have so many problems.
Signature campaign is just a way to advertise the site, while trust/reputation is related to its overall services/product and it will be given by players.

Running a gambling platform in the forum that is already running for a long time is already build a good reputation because they listen to the communities recommendation and suggestions which is ideal i saw the improvements of their platform too before they don't have any sportsbook just a casual game of slots and tabletop games but right now due to players demand it is now integrated to their platform, of course, some of the members and users have the different biases in terms of their personal preferences such as security, and bonus.

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Quote from: panjul07 on May 29, 2022, 10:50:26 AM

Running signature campaign has nothing to do with trust/reputation, those sites who think that signature campaign will give them good reputation are absolutely wrong.
Very clear example is 1xbit, they are running signature campaign but their reputation is really bad in this forum because they have so many problems.
Signature campaign is just a way to advertise the site, while trust/reputation is related to its overall services/product and it will be given by players.

Trust is earned when the people are satisfied with your site not given in the form of signature campaigns. I think that some gambling sites think the other way because they can see that there are trusted managers here in the forum and usually when users see that a trusted manager handles a campaign, they will then check it because they also trust the manager and they will think that a manager won't accept a project that are scam because it can affect their reputation. We can see that 1xbit is not managed by any trusted manager but this site did not care about that anymore, what important for them for now is exposure in this forum.

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Quote from: Silberman on June 01, 2022, 01:52:22 PM

Quote from: Wakate on May 28, 2022, 04:56:52 PM

Quote from: Apocollapse on May 27, 2022, 09:46:19 PM

Quote from: d3nz on May 27, 2022, 05:45:08 AM

I think that every sportsbook should have insurance of funds in case of a hack or something else that can happen.

Every sportsbook always have a bankroll since they need to pay their players if they win, but not all sportsbook have insurance funds to protect their players funds. I think new sportsbook wouldn't have this, if they got hacked and the hacker can stole all of the bankroll, they can just shutdown their casino and run away. They're nothing to lose and could just create another new casino.

This is one of the reasons why it's is very hard for a new casino or sportbooks to gain trust because there are many things to fix as time goes on. The level of reputation a sportbook has could make more gamblers to have trust in it and also increase customers with time. There are many risk now in the sport and crypto industry and hack is one of the potential risk users and company owners must be aware about.

Most of the time we do not think of the problems the casinos may have as they have nothing to do with us and we just want to gamble, however maintaining a good casino is without a doubt something difficult to do, the technical challenges are important and critical for the success of the casino to happen at all, but their PR challenges are important as well, as a good reputation is very difficult to build but a bad one can be created almost overnight if they happen to make a mistake.

And that means, it would take time to build the reputation of any gambling site. But as a new player in this business, make sure that all issues or concerns raised by players are resolved in a timely manner. If you let them wait for days and days to resolve small things like withdrawal, they will put negative feedback in the community. But that is not their fault, because the site itself should not let the player wait in vain if there is no valid reason from their end. Taking care of your players at all times is a must to earn good reputation in this business. It is not an overnight mission.

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Quote from: Wakate on May 28, 2022, 04:56:52 PM

Quote from: Apocollapse on May 27, 2022, 09:46:19 PM

Quote from: d3nz on May 27, 2022, 05:45:08 AM

I think that every sportsbook should have insurance of funds in case of a hack or something else that can happen.

Every sportsbook always have a bankroll since they need to pay their players if they win, but not all sportsbook have insurance funds to protect their players funds. I think new sportsbook wouldn't have this, if they got hacked and the hacker can stole all of the bankroll, they can just shutdown their casino and run away. They're nothing to lose and could just create another new casino.

This is one of the reasons why it's is very hard for a new casino or sportbooks to gain trust because there are many things to fix as time goes on. The level of reputation a sportbook has could make more gamblers to have trust in it and also increase customers with time. There are many risk now in the sport and crypto industry and hack is one of the potential risk users and company owners must be aware about.

Most of the time we do not think of the problems the casinos may have as they have nothing to do with us and we just want to gamble, however maintaining a good casino is without a doubt something difficult to do, the technical challenges are important and critical for the success of the casino to happen at all, but their PR challenges are important as well, as a good reputation is very difficult to build but a bad one can be created almost overnight if they happen to make a mistake.

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Quote from: Danydee on June 01, 2022, 10:55:57 AM

Quote from: p67 on May 19, 2022, 04:50:32 AM

How can a new sportsbook gain trust?

Just by doing all well !

Yes by doing everything well is the best way a casino can gain trust, since it all depends on the action of the admin it will really be base on what they do to build the trust between them and their community members.

Danydee

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Quote from: p67 on May 19, 2022, 04:50:32 AM

How can a new sportsbook gain trust?

Just by doing all well !

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Quote from: Reatim on May 31, 2022, 09:57:16 PM

Hot wallet isn't been filling for days sometimes weeks but they are still legitimately putting funds but ofcourse players need to wait for a while lol.

yes lets look for more positive sites more than these kind.

And how long they would go in that situation and if they are inattentive to see that always happen on their casino then most provably their users will lose their trust because nobody want to wait for so long especially we are dealing up some cash here. If a casino wantto earn reputation they better stop this action and improve their service because this could being more income to casino owners if their costumer will get satisfy on what they are playing.

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Quote from: asyakashi on May 31, 2022, 07:36:36 AM

It's true that honesty is the most important and in cyberspace there is no guarantee whatsoever to ensure that a sportsbook is truly honest, nothing so far has been able to confirm that. But those who become sportsbooks may have their own uniqueness, we know that in the online world there are many crimes, spending money to anyone could mean losing money, as well as putting money into a new sportsbook of course accepting all the risks.

Having a sportbook is a good business and it all depends on how it is operated. Reputation is not something that could be earned in a day but takes years of operation. There are some qualities a Casino or gambling platform will have that will make gamblers to see it as a good choice to gamble.

The casino must have a fast deposit and withdrawal transaction speed with great features. Consistency is another factor that can give a casino good reputation when it comes to trust and gamblers choice.

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Quote from: uneng on May 31, 2022, 03:00:15 PM

Quote from: Little Mouse on May 31, 2022, 10:11:52 AM

Trust isn't built in a day or two. It's a matter of time. Many casinos think they will launch and get reputation but to be honest, it’s a lengthy process. Personally, I wouldn’t trust a brand new casino with more than $20-$50.
To build the trust, you have to get engaged with the community, hear them, solve issues quickly. State everything clearly on the ToS page and act on that only. I have seen many casinos here who always make the rule for their advantage only.
Also, you can run some promo here to get engaged with the community directly.

True, doesn't matter the effort he does on short run to show his website is a good option for gamblers. The inexorable fact is that only time will tell if his sportsbook is legit and trustworthy. The longer he keeps his services active and operating, the more are his chances of increasing his customers base in daily basis, as his reputation as well. It's a job of patience, effort, investment (because promotions can be costly for the house at the beginning) and sacrifice. But after few years some nice results should be achieved. That is the period of time needed until gamblers become confident in depositing larger sums of money on the website, while placing more bets and spending more time there.

eventually the site will still manage to gain trust even how many issues they are facing as long as answering and providing service from those claims and this is the problem in earning trust .
because no matter how they spend tons of money yet the long term is the answer from what gamblers is looking.
there are several sites that made its way up by spending money in advertising and popularities but in the end? they are scammers so best to let the time and the players tell you how trustworthy the site is.

Reatim

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Quote from: Maslate on May 31, 2022, 06:35:48 AM

Quote from: Reatim on May 31, 2022, 06:30:03 AM

they already lose their reputation here and losing their gamblers as well, the owner is Irresponsible and not worth trusting nowadays.

That's a sign that soon they will go exit scam.

Actually i was pointing to a sister company gambling site that is long running now and I don't think they will going to scam but being irresponsive is not what gamblers looking in their activities in gambling so yes they are losing players nowadyas.

Quote

We have to be careful with playing on a kind of gambling site that has that problem, because that only means they don't have enough funds or bad management from the team, which for sure they'll struggle during a tougher situations.

Hot wallet isn't been filling for days sometimes weeks but they are still legitimately putting funds but ofcourse players need to wait for a while lol.

yes lets look for more positive sites more than these kind.

uneng

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Quote from: Little Mouse on May 31, 2022, 10:11:52 AM

Trust isn't built in a day or two. It's a matter of time. Many casinos think they will launch and get reputation but to be honest, it’s a lengthy process. Personally, I wouldn’t trust a brand new casino with more than $20-$50.
To build the trust, you have to get engaged with the community, hear them, solve issues quickly. State everything clearly on the ToS page and act on that only. I have seen many casinos here who always make the rule for their advantage only.
Also, you can run some promo here to get engaged with the community directly.

True, doesn't matter the effort he does on short run to show his website is a good option for gamblers. The inexorable fact is that only time will tell if his sportsbook is legit and trustworthy. The longer he keeps his services active and operating, the more are his chances of increasing his customers base in daily basis, as his reputation as well. It's a job of patience, effort, investment (because promotions can be costly for the house at the beginning) and sacrifice. But after few years some nice results should be achieved. That is the period of time needed until gamblers become confident in depositing larger sums of money on the website, while placing more bets and spending more time there.

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Quote from: LUCKMCFLY on May 31, 2022, 12:46:07 PM

I think that support on all platforms should be 24 hours a day, because when we are in a physical casino at all times there is immediate attention, I think that online casinos should also have it.

Almost casino gambling have 24 hours with costumer service respond but some casino cryptocurrency gambling like Stake have slowly respond and need about few minutes to get respond. I use Stake as cryptocurrency gambling platform and always help when contact costumer service, what ever trouble have good service and process soon as possible. Need to be active 24 hours for all casino gambling because different time each country make them have working hard how to give best service for costumer.

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Quote from: LUCKMCFLY on May 31, 2022, 12:46:07 PM

I think that support on all platforms should be 24 hours a day, because when we are in a physical casino at all times there is immediate attention, I think that online casinos should also have it.

This is a must for every online casino as their service operates 7x24 hours a week. I think if an online casino doesn't have 24 hour service for its customers then that's not very good because after all customers should get quick attention when they have a problem. Some minor issues can usually be resolved with online support but for some reason the troubleshooting is usually directed to an email which can sometimes take hours to days to resolve.

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Quote from: Jawhead999 on May 24, 2022, 05:31:41 PM

It's better if you just focus and be honest about your sportsbook rather than ask someone how to gain a trust. If your sportsbook are good, have a good odds, contest, honest and very responsible to solve an issue, I don't think anyone will avoid your sites.

I also support what you say, all this covers everything that a player needs, and what is one looking for as a player? what I have said before, that there is a good RTP to attract more, that there are no problems at the time of the deposit (it is a very rare case, but it must be said) and especially in the withdrawal of funds (common case) that Nobody likes to wait for their withdrawal and if the withdrawal does not have any associated fee, I think they would be earning heaven as some casino platforms do.

I think that support on all platforms should be 24 hours a day, because when we are in a physical casino at all times there is immediate attention, I think that online casinos should also have it.

RyanSmith23421

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Some of the best ways are to offer some promos to new users, give out all the info the users need regarding your sportsbook, marketing always helps, and maybe have a referral program.

Little Mouse

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Trust isn't built in a day or two. It's a matter of time. Many casinos think they will launch and get reputation but to be honest, it’s a lengthy process. Personally, I wouldn’t trust a brand new casino with more than $20-$50.
To build the trust, you have to get engaged with the community, hear them, solve issues quickly. State everything clearly on the ToS page and act on that only. I have seen many casinos here who always make the rule for their advantage only.
Also, you can run some promo here to get engaged with the community directly.

Topic: How can a new sportsbook gain trust? - page 6. (Read 1794 times)