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Topic: How can a new sportsbook gain trust? - page 10. (Read 1794 times)

legendary
Activity: 2590
Merit: 1882
Leading Crypto Sports Betting & Casino Platform
For me it is basic, if they comply with the basic functions such as being very clear about the Deposit processes and especially the Withdrawal of Funds, it is enough to start, when the casinos give the bonuses with their respective wager, it is necessary that they comply with them so that it does not generate any kind of inconvenience for users, I think that when a user tries to withdraw their earnings after having won something due to a bonus and fulfills all the conditions and it is not possible, it is already an indication of a lot of inconvenience, I think that these things are very delicate, the main thing is that a casino when it starts fulfills what it promises.
legendary
Activity: 2646
Merit: 1106
DGbet.fun - Crypto Sportsbook
If the gambling platform is already running an online casino, based on the trust generated the site can go for an  addition of sportsbook. Almost every gambling platform is doing in such a way. Directly getting into sportsbook needs more unique plans to reach the common users. Addition of unpopular matches will get added users, because there are people who spend on regional leagues than popular ones.

Support team and guidance is important. If a person have picked an odd day before the match and if he request for an odd change before the match. The support team should be ready to do it for the user. Maybe this is little complicated to do from the support end, but it'll gain the trust of the user.
member
Activity: 812
Merit: 13
Crypto bookmaker and casino
You need to be very careful when it comes to new sport book, there are different kind of scam out there that can be enticing but at the end can be frustrating and deceitful. You need to calm down and run a good research on such sport book before using it for real gambling. Fund is hard to get this days and it is very easy to lose it. Don't be lured by bonuses and features you see. Do your research and get a conclusion.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
Payouts without delay is what is needed to gain trust. The rest can be used to set up a scam. KYC is a detriment to us players. It's a hassle not needed.
Maybe it needs to be added by providing good service and having a support system that can provide answers or solutions to problems faced by users. That can certainly increase the credibility and trust of users to continue using the casino because they can get comfortable playing gambling.

Today, many casinos have realized this and are constantly trying to provide the best to users. Casinos don't want to lose users and the potential profits that casinos can make.
legendary
Activity: 1862
Merit: 1046
These kinds of things are also difficult, you don't get trust from players just like that. And you always have players with whom a casino will have a certain problem, which can also make it difficult to gain trust. Trust is a broad concept. On the forum it is good to share the findings and experiences with each other in any case. Almost all crypto-related sites are connected to the forum.
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
Personally, I think more casinos should "prove" their reserves.  If I saw that a casino was publicly showing they had X amount of BTC backing up their operation, that would do a lot for building trust.  Additionally, having actually provably fair games instead of relying on a gaming provider to be honest does a lot as well.  Quick processing of withdrawals and attention to the community also help.
legendary
Activity: 3878
Merit: 1061
Payouts without delay is what is needed to gain trust. The rest can be used to set up a scam. KYC is a detriment to us players. It's a hassle not needed.
hero member
Activity: 2548
Merit: 769
It depends on different things and for different gamblers different things matter. First of all you need to work without problems and show good results in troubleshooting. Also you need a thread with feedback from the gamblers.
Promotion campaigns are sort of advertisement and can not be considered as what you can think of their trust level. A scam casino or exchange can run very attractive, well-paid campaigns but later they can make scam exit.
You`re right, but this is the way to get new gamblers faster and to get feedback. New casino without promotion can`t get trust - no one know about it, no one gamble their. And the bounty manager name can add trust to. If he is trusted, he usually do research and don`t want to work with scam. So i think that it is a part of getting trust too.
hero member
Activity: 2520
Merit: 783
If you have been in a sportsbook environment in 10 years you must have had a lot of experience with users complaining through your site, now it is up to you to project that these complaints will no longer surface, I think the most important thing is how to get users to need your site rather than competitors who other.
Yes, that's correct. He should have learned a lot and has experience with how and what sports betting sites and casino sites should do to gain the trust of their users. Moreover, with the experience of working in the gambling business for 10 years, he has given him a lot about the ins and outs of the gambling business, and what he does. to do and not to do. But it's true that lately licensing and KYC issues have started to appear along with government regulations so maybe he wants to know how to deal with them.

The issue of KYC must be considered by the casino and not burden its users so that they can feel at home playing there. But some casinos use strict rules for KYC and some don't ask for KYC at all but with restrictions.

Many reputable sportsbook to follow and they should learn from them because they are open with their methods done here. Their thread is easy to check so best to look up their thread then follow what certain promotions and marketing done as well as how they handle the issues towards since if this will be applied by new sportsbook maker then most provably they can little by little trust from gamblers who can try their services offered.

In KYC matters maybe the new sportsbook maker should consider first the sentiment of their gamblers since if their costumers will not like what they implement for sure it will give negative effect to their business.
hero member
Activity: 3164
Merit: 937
The only way to build trust is to have actual social proof of your trustworthiness.
Ask people to signup and use your sportsbook in exchange of an honest review. Post the reviews on your website or on social media.
Create accounts on websites like Trustpilot and encourage more users to leave reviews about your website. If anyone leave a negative review, just talk with him and solve the problem.
Being trustworthy means 2 things:
1.Keeping your promises.
2.Providing great customer support service and solving all the issues your customers might have in a timely manner.

Good luck with your project, OP.I expect you to make an announcement thread in the gambling forum, so we could see your sportsbook website.
hero member
Activity: 2912
Merit: 556
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
If you have been in a sportsbook environment in 10 years you must have had a lot of experience with users complaining through your site, now it is up to you to project that these complaints will no longer surface, I think the most important thing is how to get users to need your site rather than competitors who other.
Yes, that's correct. He should have learned a lot and has experience with how and what sports betting sites and casino sites should do to gain the trust of their users. Moreover, with the experience of working in the gambling business for 10 years, he has given him a lot about the ins and outs of the gambling business, and what he does. to do and not to do. But it's true that lately licensing and KYC issues have started to appear along with government regulations so maybe he wants to know how to deal with them.

The issue of KYC must be considered by the casino and not burden its users so that they can feel at home playing there. But some casinos use strict rules for KYC and some don't ask for KYC at all but with restrictions.
sr. member
Activity: 1876
Merit: 259
May 22, 2022, 03:35:53 AM
#99
If you have been in a sportsbook environment in 10 years you must have had a lot of experience with users complaining through your site, now it is up to you to project that these complaints will no longer surface, I think the most important thing is how to get users to need your site rather than competitors who other.
legendary
Activity: 2688
Merit: 1192
May 22, 2022, 03:02:45 AM
#98
Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.


One thing that will increase your chances of looking respectable is proving that you have a sizable bankroll to cover any potential losses, this is especially true with the high roller players. You have to be able to comfortably absorb losses on a very bad day among your many good days, without trying to figure out ways to become more profitable - as you know it's just part of the business. So maybe having a wallet available to view that can show that you're able to fulfill all outstanding bets would be a good start, obviously that might require hot and cold wallet arrangements for security. Frankly, I'm not sure many gamblers do that much research into new sportbooks if potential welcome offers are quite tantalizing.
legendary
Activity: 1372
Merit: 2017
May 22, 2022, 02:38:43 AM
#97
OP will need money for advertising, promos, giveaways. etc. Also in case there are any improvements to be made to improve the customer experience.

The other part is time, winning over the customer base over time with the best possible service.

I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

If what the forum gamblers want is more betting sites that are good, reliable and without KYC, which are becoming less and less nowadays. If you have a good site, and you manage to give a good customer experience without KYC, you will build a good reputation and your site will become a money making machine.
copper member
Activity: 2268
Merit: 539
DGbet.fun - Crypto Sportsbook
May 21, 2022, 09:25:56 PM
#96
I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating.

What do you mean by more user friendly?
Will your site auto place the bets just by our thinking?
Have you seen the modern era sportsbooks ? Have you seen Stake or sportbet.io ‘s UI?
They are one of the best user friendly sports book that can be operated by a 15 year old kid.

Regarding gaining trust of your sportsbook.
All you need to do is that have sufficient funds to fund the bankroll. Signed message of the cold wallet storage.
And transparency with your players.
This will surely help all the gamblers to believe in your new site.
hero member
Activity: 1554
Merit: 880
pxzone.online
May 21, 2022, 04:33:55 PM
#95
There are lot of them to start with such as Probably fair, responsive customer service, good and interesting games, active community and time. While most of them should be required to make sports book trustworthy, good marketing is increase popularity and be known e.g. here and other platform that is gambling-friendly topics.
hero member
Activity: 3080
Merit: 603
May 21, 2022, 04:30:22 PM
#94
Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.
The forum is really helpful, especially for those bookies that are new and want to gain the trust of the community. They can hire someone who's really reputable that can help them bring their reputation goes up. That's the usual strategy of the newer ones as they don't just go without any strategic plan on how they're going to introduce themselves in the market that they're going to dwell in for a long time.
legendary
Activity: 3122
Merit: 1102
Leading Crypto Sports Betting & Casino Platform
May 21, 2022, 03:48:12 PM
#93
Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.
A site that has a lot of promotions will make the community more engaged with the site, and with good support, that is a combination for a successful gambling site. Our community here loves a legit gambling site, and once a gambling site already gets the gambler's support, expect that money will be flowing, however, good communication has to be maintained and reputation can easily be ruined as well.

I'm seen some gambling sites here that started well but ended up getting bad reputation from the community, resulting the representative to leave the forum which they failed to realize it's a big market forum.

fast resolution of any issues, whether big or small is very much appreciated by the players. so the owners should always see to it that there is no existing issues or allegations on their site. because if the players will see that they are treating everyone as equal and they can always get answer from their support, they won't hesitate depositing more money as they know they are well taken care of. so for me, one thing to look at is the visibility and resolution of issues. but of course the bookie can always hold regular contests or bonuses to sustain their players' interest.
hero member
Activity: 2954
Merit: 672
Message @Hhampuz if you are looking for a CM!
May 21, 2022, 03:29:08 PM
#92
Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.
A site that has a lot of promotions will make the community more engaged with the site, and with good support, that is a combination for a successful gambling site. Our community here loves a legit gambling site, and once a gambling site already gets the gambler's support, expect that money will be flowing, however, good communication has to be maintained and reputation can easily be ruined as well.

I'm seen some gambling sites here that started well but ended up getting bad reputation from the community, resulting the representative to leave the forum which they failed to realize it's a big market forum.
legendary
Activity: 2534
Merit: 1338
May 21, 2022, 03:09:45 PM
#91
Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

The only way to gain the trust of the community and garner a good reputation is by behaving in a way that generates trust and be fair to your customers for a long time, there are no shortcuts when it comes to this, it is a slow process that will not happen overnight, especially in this market in which the vast majority of the gamblers have been scammed at least once and this means that even if that was not your fault it will take a lot of time for people to trust a service that is relatively new in the market regardless of how good it could be.
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