How does on-line compete with the VIP experience

Silberman

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Quote from: Hamphser on July 07, 2021, 04:44:10 PM

Quote from: Silberman on July 07, 2021, 04:29:27 PM

I am not so sure how accurate is this idea that the rich payers do not spend much time online, after all the pandemic had a huge effect on the preferences of the people and many are not going to want to take the risk of going to a physical casino even if they have already taken the vaccine, also online gambling offers huge advantages over a physical one, due to space limitations the number of games offered in a physical casino is limited but an online casino can have hundreds or even thousands of different games and the rich people that are always looking for variety and excitement can find a game that suits their needs and wants.

Depending on their interest because if you get used to physical casinos then your body and mind will really be longing to go back on where you had before when it comes to your gambling activity but this is actually a

matter of self preference because not all would be having that same interest and since they do have money then they will be finding out which do give out the best leisure time on them.

Doesnt matter if its online or offline because as long he do enjoy on what he's doing then that what matter the most.

I agree that this is matter of preference but just as there are some rich people that may like to gamble again at physical casinos because all of the perks they get out of it, there is also the chance there are many others that got used to online gambling and that prefer to try many different games instead of playing the games they have been playing for years, to me it does not make a difference but since we are discussing the differences of VIP treatment on online and offline casinos then for those people it could be really important as casinos tend to cater to their best clients on the best possible way they can.

Hamphser

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Quote from: Silberman on July 07, 2021, 04:29:27 PM

Quote from: crzy on July 04, 2021, 11:45:32 PM

Quote from: mu_enrico on July 04, 2021, 11:00:50 PM

I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them. Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active? Giving items online might not be worth it for a rich people, casinos have to think for something else like guiding them on how to gamble online, and offer a service online. The marketing team of every casinos should work on this, or else VIP players wont be active again if the pandemic stays.

I am not so sure how accurate is this idea that the rich payers do not spend much time online, after all the pandemic had a huge effect on the preferences of the people and many are not going to want to take the risk of going to a physical casino even if they have already taken the vaccine, also online gambling offers huge advantages over a physical one, due to space limitations the number of games offered in a physical casino is limited but an online casino can have hundreds or even thousands of different games and the rich people that are always looking for variety and excitement can find a game that suits their needs and wants.

Depending on their interest because if you get used to physical casinos then your body and mind will really be longing to go back on where you had before when it comes to your gambling activity but this is actually a

matter of self preference because not all would be having that same interest and since they do have money then they will be finding out which do give out the best leisure time on them.

Doesnt matter if its online or offline because as long he do enjoy on what he's doing then that what matter the most.

Silberman

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Quote from: crzy on July 04, 2021, 11:45:32 PM

Quote from: mu_enrico on July 04, 2021, 11:00:50 PM

I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them. Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active? Giving items online might not be worth it for a rich people, casinos have to think for something else like guiding them on how to gamble online, and offer a service online. The marketing team of every casinos should work on this, or else VIP players wont be active again if the pandemic stays.

I am not so sure how accurate is this idea that the rich payers do not spend much time online, after all the pandemic had a huge effect on the preferences of the people and many are not going to want to take the risk of going to a physical casino even if they have already taken the vaccine, also online gambling offers huge advantages over a physical one, due to space limitations the number of games offered in a physical casino is limited but an online casino can have hundreds or even thousands of different games and the rich people that are always looking for variety and excitement can find a game that suits their needs and wants.

imstillthebest

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Quote from: Obito on July 07, 2021, 06:39:15 AM

I think the online VIP experience relies more on rewards and stuffs that makes players keep on playing for a long time because online platforms don't have a physical space, they compensate by giving their VIP generous amounts of bonus. I think that it's much better than a physical casino VIP experience because most of the physical ones only offer free alcohol and a private space.

if you are alcohol lover you wont say that it was a bad reward and also if the alcohol is not a cheap brand .
having a private space is also fine because it allows you to relaxed and makes you focus more in your game .
for some of us that kind of offer can't be much appreciated but we could enjoy it better if the reward is in the form of cash . If that's the case we can play in online casinos

iv4n

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Quote from: mu_enrico on July 07, 2021, 03:30:42 AM

Quote from: iv4n on July 06, 2021, 12:28:40 PM

Times are changing! As Semobo said, nowadays most of the rich people come from online businesses!

Yea, but it doesn't mean they will spend their free time online and not socializing. After working in front of the computer all day long, playing games online isn't as entertaining as going out and enjoy the nightlife. Land casinos often built on top of resort or nice hotel. It's more leaning towards tourism, where online casino is more towards gaming.

It doesn't mean they will run to a party on top of some hotel after a hard day at work! Maybe they were in front of the computer doing important stuff, but I can't see that as the same as playing your favorite games on the computer after a long day at work, in our case some gambling game!

You missed to quote the rest of my comment:

Quote from: iv4n on July 06, 2021, 12:28:40 PM

... we can't generalize and put "rich people like to hang out in land-based casinos, and poor people are more for online", it's totally individual what someone like!

But if we are going deeper, we should consider other factors as well... It's not the same when someone is young and free, and when someone is older, have a family, and many other things to carry about!

As I said it's individual... we can't generalize! But if try to make some groups and their characteristics in one thing I am sure, you will always find exceptions! It's like a fact!

Obito

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I think the online VIP experience relies more on rewards and stuffs that makes players keep on playing for a long time because online platforms don't have a physical space, they compensate by giving their VIP generous amounts of bonus. I think that it's much better than a physical casino VIP experience because most of the physical ones only offer free alcohol and a private space.

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Quote from: iv4n on July 06, 2021, 12:28:40 PM

Times are changing! As Semobo said, nowadays most of the rich people come from online businesses!

Yea, but it doesn't mean they will spend their free time online and not socializing. After working in front of the computer all day long, playing games online isn't as entertaining as going out and enjoy the nightlife. Land casinos often built on top of resort or nice hotel. It's more leaning towards tourism, where online casino is more towards gaming.

Quote from: ?? on ??

Every rich people have their own preference, some can spend time online while some are not because of their busy schedule

Yep, convenience (and cost) is still the strongest RTB for online casinos.

Anyway, none of you guys are crazy rich? Don't be shy to comment here. You know firsthand knowledge is more accurate lol.

semobo

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Quote from: ?? on ??

Quote from: semobo on July 06, 2021, 12:10:55 PM

Quote from: mu_enrico on July 06, 2021, 10:34:49 AM

Quote from: crzy on July 04, 2021, 11:45:32 PM

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.

Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.

Every rich people have their own preference, some can spend time online while some are not because of their busy schedule, maybe those who are spending online are being guided by the professionals and most of the time, professionals are the one who are playing online. VIPs can still gamble on casinos if they have arrange a much stricter room for them, this is a common scenario even without pandemic, casinos can do this for now.

I don't think any VIP member hire someone who is having gambling as their profession and ask them to make money out of it, there are people who sponsor gambling professionals but for their advertisement purpose while VIPs are playing online by themselves which doesn't have any money making motive, they can afford huge amount so they are trying their luck.

milewilda

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Quote from: iv4n on July 06, 2021, 12:28:40 PM

Quote from: semobo on July 06, 2021, 12:10:55 PM

Quote from: mu_enrico on July 06, 2021, 10:34:49 AM

Quote from: crzy on July 04, 2021, 11:45:32 PM

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.

Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.

Times are changing! As Semobo said, nowadays most of the rich people come from online businesses! That said, the majority of people enjoy online activities now more than ever before! I guess many people like land-based casinos more, but there are people who give advantage to online casinos, especially crypto casinos... like in my case! So this is probably a matter of taste, what someones prefer more... we can't generalize and put "rich people like to hang out in land-based casinos, and poor people are more for online", it's totally individual what someone like!

Actually depending on someones preference or choice because there are people whom do really much like on experiencing physical perks and stuffs personally which means they do really
like to engage or experience it on a physical casino but of course it wouldnt count nor give you some perks that you could really get the same on online casinos.There are differences
between the two and if you do have experience on both offline and online then you can really tell on where they do differ and when your interest do much prefer offline then its your choice.
Competition about perks isnt really that much of a concern though.

iv4n

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Quote from: semobo on July 06, 2021, 12:10:55 PM

Quote from: mu_enrico on July 06, 2021, 10:34:49 AM

Quote from: crzy on July 04, 2021, 11:45:32 PM

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.

Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.

Times are changing! As Semobo said, nowadays most of the rich people come from online businesses! That said, the majority of people enjoy online activities now more than ever before! I guess many people like land-based casinos more, but there are people who give advantage to online casinos, especially crypto casinos... like in my case! So this is probably a matter of taste, what someones prefer more... we can't generalize and put "rich people like to hang out in land-based casinos, and poor people are more for online", it's totally individual what someone like!

semobo

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Quote from: mu_enrico on July 06, 2021, 10:34:49 AM

Quote from: crzy on July 04, 2021, 11:45:32 PM

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.

Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.

mu_enrico

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Quote from: crzy on July 04, 2021, 11:45:32 PM

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.

Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

Quote from: crzy on July 04, 2021, 11:45:32 PM

Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active?

If the restriction (or fear) can last long, they will get used to playing online, and some maybe start to see the benefit of online gambling, which is mostly convenience. How to promote convenience? I only know dedicated host/sales representative.

jostorres

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Quote from: ene1980 on July 03, 2021, 06:29:52 PM

The experience is what makes the difference, it is like watching porn and actually doing it Cheesy

it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you Cheesy

.

You are right and it's like expecting the same pleasure from watching a game and playing it yourself. I mean when you play at a real slot machine, anyone who has done it, knows how it feels and the thrill it has. Online casinos might be operating at a lower edge and provide much better bonuses and deals to the players but it's more like earning money to me than it is to have fun.

Nothing can come close to a real life casino experience but when the pandemic spread like fire, I played online casinos more than offline and I felt like although there's the fun element missing, I made good friends in chat and at times when I am not even gambling, I am talking to them on the casino and since I visit, I play a few games and it's a good experience overall.

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Quote from: Wexnident on July 05, 2021, 01:40:16 AM

That's in the case for non-VIP though. I doubt that they'd do the same for VIP, hence why I was asking that most VIPs should have their own private rooms so that even if they rampage, the damage is at least contained and minimized to only inside the room. There's also the issue however of how they play games. Is there a dealer inside together with a few games? or maybe it's just a private lobby made for poker games that VIPs play with their friends or something, since honestly, VIPs would only use private lobbies if they had someone with them, and not with their alone, most of the time anw.

Are you saying that the casino can't provide VIP customers with free expensive alcohol?

The main point when serving free alcohol is that after drinking it the thought processes are slowed down and the player is very often wrong in making the right decisions. VIP-client is able to lose much more in comparison with the amount of alcohol he drank.

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Quote from: madnessteat on June 22, 2021, 04:39:40 PM

Many casinos treat visitors to free alcoholic beverages because visitors under the influence of alcohol in most cases will lose all their money. In case a drunken player starts to rampage in the casino security is always a few tough guys who will throw the troublemaker out of the institution in a matter of minutes.

That's in the case for non-VIP though. I doubt that they'd do the same for VIP, hence why I was asking that most VIPs should have their own private rooms so that even if they rampage, the damage is at least contained and minimized to only inside the room. There's also the issue however of how they play games. Is there a dealer inside together with a few games? or maybe it's just a private lobby made for poker games that VIPs play with their friends or something, since honestly, VIPs would only use private lobbies if they had someone with them, and not with their alone, most of the time anw.

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Quote from: mu_enrico on July 04, 2021, 11:00:50 PM

I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them. Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active? Giving items online might not be worth it for a rich people, casinos have to think for something else like guiding them on how to gamble online, and offer a service online. The marketing team of every casinos should work on this, or else VIP players wont be active again if the pandemic stays.

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I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.

Silberman

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Quote from: barbara44 on July 03, 2021, 05:53:55 PM

Quote from: Silberman on July 01, 2021, 04:28:44 PM

People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.

I guess you are right there might be some gamblers who want free drinks and a special lounge/lobby for them to play instead of a cash bonus directly. Not every gambler is aiming to win from the casino actually and some just want to feel VIP which I agree, is more possible in offline casinos than online ones.

But if my opinion was recorded, I would always want higher cashback and bonuses than those free drinks and special treatment.

And I have no problem with that, people have different preferences, if someone prefers cashback and bonuses that are more straightforward then that is fine in which case online gambling may serve them way better, but there are others that prefer the glamour that you get out of the physical casinos, after all this is a fantasy sold in almost any movie that takes place in a casino so people want to experience that even if it just for a day.

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Quote from: TheGreatPython on July 04, 2021, 01:16:53 PM

Quote from: paxmao on June 15, 2021, 05:08:40 AM

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

I strongly feel that online casinos are offering much better rewards and perks as compared to offline gambling. I will share why I think so.
I have gambled offline in real life casinos and most of them will offer you a VIP lounge for playing but that's about it along with a few other added benefits but in online casinos, I get bonuses, VIP treatment through exclusive offers and I also get good rakeback which is actually missing from the offline casinos.

Usually on vip on offline casinos does involve perks which are mostly talking about on players more leisure time which means they are getting benefits on getting those bonuses in terms of privilege as a VIP.

Unlike when you are comparing on bonuses which you can get on online which is mostly or particularly target out on giving out more perks which are mostly focusing into adding more bonus or chances for
players to have more in terms of winning due to those perks.

Actually this do really turns out on self preference when it comes to choosing which do fits out your interest but if were to choose then nothing beats out on physical ones. Cool

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Quote from: paxmao on June 15, 2021, 05:08:40 AM

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

I strongly feel that online casinos are offering much better rewards and perks as compared to offline gambling. I will share why I think so.
I have gambled offline in real life casinos and most of them will offer you a VIP lounge for playing but that's about it along with a few other added benefits but in online casinos, I get bonuses, VIP treatment through exclusive offers and I also get good rakeback which is actually missing from the offline casinos.

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