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Topic: How does on-line compete with the VIP experience - page 4. (Read 800 times)

hero member
Activity: 3010
Merit: 794
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.
Maybe, if casino owners knew. My point is that as far as I've always seen it, in physical casinos, you are considered are "VIP customer" just when the management and staff already recognize you (same as if you come to a certain restaurant often, you can get discounts, because the owners already know you), but this can be tracked way better in online casinos. There are certain rules: e.g. make 10 bets worth 10$ each and get X free spins. After a year of being registered - you also get certain bonuses, same goes with holidays, your b-day. I just can't see how this could work with offline casinos. The max you can get is maybe some sort of client's card, so they can track how many times have you visited them, but other ways of recognizing client are complicated.
It is true that in online casinos everything is automatic and the system will take care of the bonuses, and as you say if there is a card for frequent clients at physical casinos this could be a way for them to acomplish something similar, however for what I know this is done by the managers, basically there are people that their only job is to watch the players and see how big your average bet is, how long have you been there and if you are winning, and if they think you are a client worth giving a bonus they will do so in order to try to gain your preference.
On a physical casino then those big wagerers or spenders would really be seen as God since these people are the ones who do make the business live.

They would really be offering something that would really make the player to be on most convenient situation as possible and those perks and bonuses on where they do believe and make them feel special or at advantage but actually the house is just trying to make them stay as long they do still
have money to spent.

Those are just typical goal or target for a physical casino to have unlike on online, the concept is still the same but of course since there are no face to face interaction then bonuses would really be in form of digital too.
legendary
Activity: 2534
Merit: 1338
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.
Maybe, if casino owners knew. My point is that as far as I've always seen it, in physical casinos, you are considered are "VIP customer" just when the management and staff already recognize you (same as if you come to a certain restaurant often, you can get discounts, because the owners already know you), but this can be tracked way better in online casinos. There are certain rules: e.g. make 10 bets worth 10$ each and get X free spins. After a year of being registered - you also get certain bonuses, same goes with holidays, your b-day. I just can't see how this could work with offline casinos. The max you can get is maybe some sort of client's card, so they can track how many times have you visited them, but other ways of recognizing client are complicated.
It is true that in online casinos everything is automatic and the system will take care of the bonuses, and as you say if there is a card for frequent clients at physical casinos this could be a way for them to acomplish something similar, however for what I know this is done by the managers, basically there are people that their only job is to watch the players and see how big your average bet is, how long have you been there and if you are winning, and if they think you are a client worth giving a bonus they will do so in order to try to gain your preference.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
If someone drinks alcohol many times, he can become drunk, even for someone who usually drinks. If he is at the casino and drinks that alcohol while playing, he will get drunk and lose control. And once he becomes like that, it may be not taking too long to become addicted to two things, alcohol and gambling.

Yes, the country that allows gambling will have a casino that opens 24/7 because they know that a gambler will come anytime. If that gambler is one of their VIP members, that will be good for the casino because the VIP will not just come for playing gambling and drinks because sometimes, they can discuss their business with their partner in VIP rooms.
Wouldn't casinos that offer alcohol have a private room for such cases? I've had my fair share of experiencing how drunk people can be a pain after all, so I kind of expected establishments and such that offer alcohol to actually have something that could let them easily handle such cases. And on the idea of alcohol, the drunker you are, the more likely you are to keep gambling. Kind of an easy connection to make ngl, probably why casinos would offer alcohol for their VIPs, since they are the ones that would spend the most in most cases.
I guess yes because they will separate for a regular gambler and VIP members to not disturb each other. Once I am visiting the karaoke place, which has many rooms for regular members and VIP members, I already tried both rooms. Although that is not a gambling place, they have both rooms for regular members and VIP members. The difference is so big which VIP members have more stuff inside the rooms, and I think if their VIP members, they will not get drunks like most people who drunks. So when the VIP members enjoy their drinks and meal, they will play longer than the regular members. Besides that, the VIP members will have more money to spend on gambling games, so the casino will get a lot of money from them if they lose.
hero member
Activity: 2702
Merit: 672
I don't request loans~
If someone drinks alcohol many times, he can become drunk, even for someone who usually drinks. If he is at the casino and drinks that alcohol while playing, he will get drunk and lose control. And once he becomes like that, it may be not taking too long to become addicted to two things, alcohol and gambling.

Yes, the country that allows gambling will have a casino that opens 24/7 because they know that a gambler will come anytime. If that gambler is one of their VIP members, that will be good for the casino because the VIP will not just come for playing gambling and drinks because sometimes, they can discuss their business with their partner in VIP rooms.
Wouldn't casinos that offer alcohol have a private room for such cases? I've had my fair share of experiencing how drunk people can be a pain after all, so I kind of expected establishments and such that offer alcohol to actually have something that could let them easily handle such cases. And on the idea of alcohol, the drunker you are, the more likely you are to keep gambling. Kind of an easy connection to make ngl, probably why casinos would offer alcohol for their VIPs, since they are the ones that would spend the most in most cases.
sr. member
Activity: 2618
Merit: 439
Of course, I'd like to be treated well and valued in any casino. I'll be grateful if they will offer bonuses and privileges which would make me feel comfortable while gambling. However, promos and bonuses isn't necessary as well as they provide security and good services. Giving their users and players an assurance of Fairplay and security is more than enough.
The best bonus a gambler may has is the idea of the site they are playing is safe and secured and also legitimate 100%.

so the give away and bonuses is just added advantage. we have been into many site but finding one that we will be caring for long term is rarely to find.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money.
alcohol isnt bad but experts says that a few alcohol a day is good for the health and depending on the your level of vip a casino can offer a variety of alcohol .
 we dont say that its only alcohol but some alcohol are expensive and @kitty , there are offline casinos too that are open 24/7 because there are gamblers in offline casinos that are also addicted and cant get enough of gambling .
If someone drinks alcohol many times, he can become drunk, even for someone who usually drinks. If he is at the casino and drinks that alcohol while playing, he will get drunk and lose control. And once he becomes like that, it may be not taking too long to become addicted to two things, alcohol and gambling.

Yes, the country that allows gambling will have a casino that opens 24/7 because they know that a gambler will come anytime. If that gambler is one of their VIP members, that will be good for the casino because the VIP will not just come for playing gambling and drinks because sometimes, they can discuss their business with their partner in VIP rooms.
full member
Activity: 1708
Merit: 126
Of course, I'd like to be treated well and valued in any casino. I'll be grateful if they will offer bonuses and privileges which would make me feel comfortable while gambling. However, promos and bonuses isn't necessary as well as they provide security and good services. Giving their users and players an assurance of Fairplay and security is more than enough.
legendary
Activity: 2940
Merit: 1083
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

I'm not the type of gambler that expects perks from a gambling site but let's say I will give my view about this, I like to receive one. Who doesn't want that? Smiley

Not that demanding or expecting too much but giving free spins are already a big reward for me to consider as that was a bonus that I always like to achieve whenever I'm playing at any casino games. That 5 to 10 free spin is a big help and sometimes, it can result in a big win compared to a manual spin, based on my experience.

But I'm always open to any rewards even there's no reward.
hero member
Activity: 1274
Merit: 622
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.
Maybe, if casino owners knew. My point is that as far as I've always seen it, in physical casinos, you are considered are "VIP customer" just when the management and staff already recognize you (same as if you come to a certain restaurant often, you can get discounts, because the owners already know you), but this can be tracked way better in online casinos. There are certain rules: e.g. make 10 bets worth 10$ each and get X free spins. After a year of being registered - you also get certain bonuses, same goes with holidays, your b-day. I just can't see how this could work with offline casinos. The max you can get is maybe some sort of client's card, so they can track how many times have you visited them, but other ways of recognizing client are complicated.
full member
Activity: 1638
Merit: 122
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money.
alcohol isnt bad but experts says that a few alcohol a day is good for the health and depending on the your level of vip a casino can offer a variety of alcohol .
 we dont say that its only alcohol but some alcohol are expensive and @kitty , there are offline casinos too that are open 24/7 because there are gamblers in offline casinos that are also addicted and cant get enough of gambling .
legendary
Activity: 3794
Merit: 1030
The Best Tipster on the Forum!!
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Online casinos give a lot of VIP bonuses and cashbacks . It cannot be compared to when you go to vegas and bet big. But still from your house you can get good bonuses but you need really big to bet. Mostly online casinos give you levels and after each level your bonuses increase
legendary
Activity: 2534
Merit: 1338
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
It is going to be very difficult for online casinos to ever come close to the treatment you get when you go to a casino that is not online, even if you are given bonuses and some money back this is never going to compare to the meals, drinks or even rooms that you can get in a casino, also one of the great things about regular casinos is that you can get those kind of things even if you are not a VIP, if you have a good day the casino does not want you to leave to find a place to eat so they pay for your food so you can keep gambling at their establishment.
legendary
Activity: 3332
Merit: 1191
...
The premium members get their own benefits and rewards which the normal users don't get.
At the same time the premium members also have to pay their fees to get those premium services.
...

Becoming a VIP means you are wagering huge amounts of money... and when you are doing that you became a valuable customer! Of course, the online or offline casinos will try to keep those customers!

I wish to focus on something else you said: "premium members get their own benefits and rewards"... That cost money! So online casinos can give you some money for playing, a special table for you, girl/girls dancing around, free drinks... and all that cost money! Offline casinos can offer you something else... cash/loss back, or whatever back there is...some crazy bonuses with low wager requirement...
Basically for VIP casino has to spend money! How much money they are willing to spend on this depends on casino management! Some casinos are willing to spend more to attract high rollers, others don't care a lot about that! There're many different examples around!
All in all, it's nice when your wagering can bring you benefits in the short or long run!
legendary
Activity: 1918
Merit: 3047
LE ☮︎ Halving es la purga
Perhaps they are not very distant in reality from what they both offer, that is, the offline vip deal has its advantages but the online one also has them, in fact, depending on the casino, these two types of deals coexist.

Nowadays, traditional casinos have their variants online so if it is for the offline vip treatment, it is only enough to get certain vip levels to qualify for the offline treatment.

In fact, it is about getting the right casino to find that special vip treatment, in fact a highroller does not put money in a casino just for the fact of playing, the vip treatment is part of that global benefit that as a player must have in relation to size of your wager.

In conclusion he would say that it is easier to obtain those vip benefits or special treatment from vip casinos via online casinos that are connected to physical casinos (offline) is the trend.

In the world of online poker there is a lot of this style of treatment, thousands of online games a year and then there are offers according to your level of traveling and enjoying a few face-to-face games in the best casinos in the world, in five star hotels and even with all expenses paid and even some cases includes an exclusive assistant during your stay.

Then online casinos must include in their levels or at least have some type of promotion that includes the experience of being in a traditional casino, at least exchanging some type of utility token for trips to the best casinos in the world.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.
Offline or online then both gambling businesses would really be mindful on how they would be giving out importance into their big spenders or simply with VIP's and there might be some huge difference about implementation of perks like offering drinks and other bonuses and incentives on where we cant experience when we do play online but there are also perks on vip in online casinos which are far more great than on a physical one so its a matter of preference because not all would really be having on the same preference on where they should play.Thing here is that they do consider out on giving
importance.
Yes, each casino, offline and online, will serve their VIP members as a king and will never make them disappointed. They can give so many things that will make their VIP members come many times in the next few days because the casino knows that the VIP members will spend so much money. The offline can give drinks, food, and other things such as bonuses to their members. The online casino will provide a special room to their VIP members and that will not give to their regular members or gamblers who are not qualified with their membership. Maybe many more that the casino will provide to their VIP members, which we do not know because I am not one of them.
hero member
Activity: 2702
Merit: 716
Nothing lasts forever
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Obviously those people cant get the same VIP experience as it was physical in nature but online casinos have their own VIP experience in the form of premium memberships.
The premium members get their own benefits and rewards which the normal users don't get.
At the same time the premium members also have to pay their fees to get those premium services.
So yeah, online casinos do have their own VIP experience.
copper member
Activity: 2968
Merit: 575
www.Crypto.Games: Multiple coins, multiple games
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Most of the online casino does have a VIP program where high rollers and those who spend a lot on the casino are rewarded very fairly. Though most of the rewards are always in crypto such as free coins or cashback. Each casino has their own way of giving back to their users. If you look at cryptogames VIP program, you will see that they are rewarded with free coins, faster bet speed, exclusive badges, vouchers and they also enjoy lower house edge. Don't you think having permanent lower house edge is better than getting cashbacks?
hero member
Activity: 1890
Merit: 831
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

In most of the casinos the VIP members do get amazing customer service and when we are talking about the casinos who are working online, I do think that for the VIP members they definitely get some benefits like : participating in various draws, VIP club , discounts, cash backs etc ... Which is equivalent to the casino players giving you free coffee or drink 🍷, sometimes free stay at the hotel . I think the cash back is more than enough in theory but when we talk about the treatment it is for sure amazing in both the online and the offline casinos but would surely feel more royal in an offline one.

But then again I am not a  VIP in any casino thus I do not think I can evaluate the whole experience, is someone who is a VIP answer this question ⁉️

sr. member
Activity: 2226
Merit: 347
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.
Offline or online then both gambling businesses would really be mindful on how they would be giving out importance into their big spenders or simply with VIP's and there might be some huge difference about implementation of perks like offering drinks and other bonuses and incentives on where we cant experience when we do play online but there are also perks on vip in online casinos which are far more great than on a physical one so its a matter of preference because not all would really be having on the same preference on where they should play.Thing here is that they do consider out on giving
importance.
legendary
Activity: 3374
Merit: 1922
Shuffle.com
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.

However, some operators also used to organize VIP events, tournaments, etc. That's something really cool as VIPs would get exclusive invitations and the chance to hang out with out VIPs. I haven't experienced this, but if anyone has it would be cool to share their experience. To me, it sounds attractive and interesting.
I also don't have any experience on this but I remember sportsbet used to do this stuff where they'll put up cool events and send their vip players out to one of the biggest football matches. Iirc buwaytress was one of the lucky guys that received an offer but I forgot which event though.
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