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Topic: How does on-line compete with the VIP experience - page 2. (Read 798 times)

legendary
Activity: 2688
Merit: 1192
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

You have to remember that the "VIP experience" is somewhat of an illusion and it is carefully calculated by offline casinos based on how much the player has been spending or usually spends. All of those "freebies" are actually paid for by the gambler over the term of their playing with a certain casino, sure you might get a little ahead here or there, but they know what the general outcome will be over historical metrics. Online gambling sites are much the same, the more you play and lose - the better chance you have of unlocking freebies because the casino knows that they only have to trigger you once to potentially make back their payout many times over.
sr. member
Activity: 1876
Merit: 318
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
The experience is what makes the difference, it is like watching porn and actually doing it  Cheesy it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  Cheesy.

I have almost the same thoughts as you, it must be admitted that the atmosphere we feel at the physical casino is much more pleasant.
People who have often played gambling in Vegas can definitely feel an extraordinary sensation compared to just playing online gambling.
But people's tastes and pleasures are different, there are also gamblers who enjoy their solitude by playing online gambling and chatting
with random people. In the end it comes back to ourselves, but I believe many people enjoy gambling more with the VIP experience.
hero member
Activity: 2002
Merit: 535
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
The experience is what makes the difference, it is like watching porn and actually doing it  Cheesy it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  Cheesy.
hero member
Activity: 2534
Merit: 605
People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.
I guess you are right there might be some gamblers who want free drinks and a special lounge/lobby for them to play instead of a cash bonus directly. Not every gambler is aiming to win from the casino actually and some just want to feel VIP which I agree, is more possible in offline casinos than online ones.

But if my opinion was recorded, I would always want higher cashback and bonuses than those free drinks and special treatment.
STT
legendary
Activity: 4102
Merit: 1454
Quote
online casinos cannot equal that of physical casinos.

Seems like thats easily disprovable as online can achieve far higher efficiency on betting with lower overheads.   If somebody is rich enough to qualify as a whale they probably already have a nice house, surroundings maybe a pool and personally I'd rather not the hassle of going to them to be treated right when I already know what I like.  Online can just give more relevant kickbacks I'd imagine thats easier for them to do, they dont have the whole sideline confusion of running a hotel, big staff and resort style properties.   That could be nice on occasion but right now in an epidemic, how is that really attractive I'd rather keep a distance for another year and take my own holiday of my choosing with the winnings.  Only thing I'd miss is the food possibly, the resort casino has the top chef and ability to run something special in that way but again I can choose this myself also; all these things are run as distraction from your game and some work better without it.
hero member
Activity: 1834
Merit: 879
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We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy.
I agree there is that personalized touch that these brick and mortar casinos have that make them better than playing online but in this modern age we live in,we need to move on.  And the fact that we have a pandemic that needs us not to socialize we are better playing from online casinos.

It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
It would be unfair to say that they dont try, afaik they do try to apply these loyalty programs but they just aren't effective but anything that makes the customer happy will shall take.
full member
Activity: 966
Merit: 102
Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.

And that would end the discussion. It's obvious that we shouldn't think of the idea that the same VIP treatment on land-based casinos should also be the same on online casinos. They are running in a different environment and the purpose is also different.

I able to enter a casino before and just stepping on the door, it's already a different experience since it's not a thing that I can do regularly.

I'm totally fine with what online casinos give to their players. I never think even for an inch that it should be the same on how VIPs are treated on land-based casinos.
Yes, there is no need for argument as physical experience is no comparable to what is being experience online. For now, let us all just hope that we could have the chance to go back the way we used to live and do things again. This pandemic has cost quite a lot out of humanity and casino VIP experience is not exempted of that.
legendary
Activity: 3122
Merit: 1398
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Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.

And that would end the discussion. It's obvious that we shouldn't think of the idea that the same VIP treatment on land-based casinos should also be the same on online casinos. They are running in a different environment and the purpose is also different.

I able to enter a casino before and just stepping on the door, it's already a different experience since it's not a thing that I can do regularly.

I'm totally fine with what online casinos give to their players. I never think even for an inch that it should be the same on how VIPs are treated on land-based casinos.
hero member
Activity: 2534
Merit: 605
The possibility of having a VIP treat as with the physical casino fir an Online casino platform is virtually zero. These treats comes with a comfort and relaxation zone amidst other intricacies from the opposite sex. There is no way you could feel this from a virtually coordinated system. If it isn't felt, it isn't enjoyable those, you would feel your funds running out pretty much, lol.
I can very well understand that physical casinos offer way more than an online casino in terms of special and exclusive experience but the online casinos are trying to match it because nowadays there are live dealer games and there are special rooms for high rollers where obviously more attractive dealers are present. I know it cannot match the real feeling of having a dealer in front of you though.

Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.
hero member
Activity: 2730
Merit: 632
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. Wink
People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.
Even without actual experience then you can really make out some difference between the two when it comes on how those treatment being applied as a VIP.Of course when you do deal with physical
then it would really be straightforward and  understandable that there are people whom do really like to cherish out their bonuses or treatment on that kind of way on where can be felt physically
which you cant really experience when you are a VIP on an online casino which you can really see it just simply using your own common sense.
Even myself would have the chance to be that VIP then i would much prefer on cherishing those treatment physically which would really be enjoyable and much way more better.
legendary
Activity: 2534
Merit: 1338
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. Wink
People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.
legendary
Activity: 2366
Merit: 1624
Do not die for Putin
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. Wink

Exactly.

I think that online VIP perks are a lot more tangible compared to the gimmicky stuff that you can get in Vegas casinos. I would certainly not care for the person butler service or live entertainment tickets - I would rather get a fixed percentage of my losses back so that I'm better off over the long run.

But there are people out there who enjoy the glamour and attention that they get at physical casinos, which is why they will remain in business in the foreseeable future.

I am not so sure about what high rollers value more. They already got the economic means so giving them "extra spins" or 10% on top of any deposit is probably not going to make their day, however they can probably be more entertained with some human interaction, a more personalised service, betterments in their rooms and the like. That is why I think is quite difficult for the on-lines to offer something that provides a similar experience. Also, the design of real world casinos are intended to keep the player "concentrated" in playing, that´s hard to replicate if they are at their home or office.
sr. member
Activity: 2520
Merit: 280
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Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. Wink

Exactly.

I think that online VIP perks are a lot more tangible compared to the gimmicky stuff that you can get in Vegas casinos. I would certainly not care for the person butler service or live entertainment tickets - I would rather get a fixed percentage of my losses back so that I'm better off over the long run.

But there are people out there who enjoy the glamour and attention that they get at physical casinos, which is why they will remain in business in the foreseeable future.
People are more attracted towards the short term pleasure over the long term happiness that is why humans are stuck since they are not ready to take the responsibilities on their shoulders. Anyway, myself attracted towards such glamour and attention perks but now everything changed.
hero member
Activity: 2604
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It woupd be difficult for online casinos to match the VIP experience that land casinos can offer. So, instead off free hotel stays, amazing amenties, and limited services for VIP that land casino offers, Online VIPs has advantage on the prizes on wagering contests or perks online casino has which is rare or dofferent for each platform.
Every business owner will think about how they will give comfort to their members, whether that is online casinos or a land-based casino. If they can satisfy their members, they will come back and play more and spend more money. That means they need to work hard to give that promotions and bonuses will always be their concern because that can attract more gamblers to come to their place. We can not compare each other because each casino is unique and they will find a way to give the best services to their members.
hero member
Activity: 3164
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We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
I haven't been to any VIP experience, in fact I can't say I have been to any "real" casino in real life neither (few situations but they were never real casinos like vegas style), so I can't talk about it. However isn't this about personal preference to begin with? I mean I have to be in a casino with full on VIP experience in order to give a clear answer I can't lie about that because without actually living in that, there is no point in making a decision which one is better.

Even with that in mind I still say personal preference should be a bit more important, in real life casinos you have to dress up and go to a casino, which in my case none are around, whereas when you gamble online you can do it in your pajamas, isn't that enough? I do not know why people do not consider that maybe some people do not like going outside and meeting other people, staying at home is more comfortable (introvert is a real thing). So for some people casino is better, for some online is better.
hero member
Activity: 1820
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It woupd be difficult for online casinos to match the VIP experience that land casinos can offer. So, instead off free hotel stays, amazing amenties, and limited services for VIP that land casino offers, Online VIPs has advantage on the prizes on wagering contests or perks online casino has which is rare or dofferent for each platform.
legendary
Activity: 2436
Merit: 1008
In the first place, we should not compare the experience of online perks and VIPs in physical casinos.

Land-based casinos are a place where high individuals are gathering so in return, the casino owners should welcome and entertain them to the highest level so that they can ensure that these people will go back and won't choose other casinos. These big individuals will be the foundation of that casino.

We should not expect the same treatment in online gambling. A deposit bonus and several promotions are already enough.
hero member
Activity: 1666
Merit: 753
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. Wink

Exactly.

I think that online VIP perks are a lot more tangible compared to the gimmicky stuff that you can get in Vegas casinos. I would certainly not care for the person butler service or live entertainment tickets - I would rather get a fixed percentage of my losses back so that I'm better off over the long run.

But there are people out there who enjoy the glamour and attention that they get at physical casinos, which is why they will remain in business in the foreseeable future.
legendary
Activity: 2618
Merit: 1105
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. Wink
sr. member
Activity: 2604
Merit: 338
Vave.com - Crypto Casino
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

No. Any VIP lounge in offline casino is in 10 times better than online. Not even because of "luxury" or atmosphere. The VIP lounge in casino is the main way to make you needed networking. There enough rich people which you can create some relations and in the future make a lot profit from it (in our world, good networking is the best guarantee that you will be wealthy and rich)
I have not thought about it but you are right, where I live a great deal of business deals are closed down at the casino, I know this is not optimal but we know that not everything in business are just numbers, people like to buy from people they like even if it is more costly and this is why so many businesses are closed down there, and even if you are not there for that reason if you get access to the VIP area you will meet a lot of people that are powerful and you could make some interesting connections there.
Thats one of the perks that you could get for when you do have that VIP tagged on your name specially on physical casinos on where you do have access
into something that other regular gamblers couldnt which i can say a priveledge.

You would really be going along with other VIP's since there would be a specific place on where they could really meet at hang out if they wanted to and of course you could really make out connections there.

This is something that you cant do online because if we do make out some comparison then you can really tell out the difference.
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