Hi Buddy,
same story here, almost with no previous experience of ASICCRAPS service, as we were on of the new customers coming in with 100 S5.
But this month has been a disaster. With either very little or very poor strategic planning AsicSpace accepted a huge number of miners under a large contract. Now service issues go unanswered, temperatures are causing thermal shutdown of the miners, their router has failed and their remote miner access software is chronically out of service or slow.
50% of our brand new miners have been damaged in a couple of days due to heat problems and wrong settings while under ASICCRAPS control.
We had to involve the police to get our equipment back.
AsicSpace over the past 10 days has promised refunds to all effected. But no details have been forthcoming. There are no day to day updates about their progress and support tickets go un-responded to unless you badger them.
ASICCRAP was making the same promises to us. Now they argue, that the contract was not about energy delivery but maintenance of our equiment.
There are plenty of other better run hosting locations in the WA area and elsewhere. I give AsicSpace a 3 out of 10. At least until they can show a solid month of quality, consistent service with a small amount of downtime.
They can not and will never run a legitimate business. They are the front for a businessplan run with the criminal intend of fraud. We have gathered enough pieces of information meanwhile that indicate fraud (mining into own bitcoin adresses from customer equipment, keeping owners from accessing whats rightfully theirs and last but not least making false advertising about services, capacities and competencies they simply do not have).
The conditions the have in their datahut are nothing but a hazardous environment that can go up in flames any hour.