I accidentally deposited to self-excluded stake.com account. - page 2.

Mahanton

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Quote from: Fivestar4everMVP on February 02, 2023, 03:42:04 PM

Quote from: Mahanton on February 02, 2023, 02:12:17 PM

Quote from: Dunamisx on February 02, 2023, 12:54:38 PM

Quote from: acroman08 on February 02, 2023, 11:50:53 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

looks like you have no other choice but to wait. try thinking about it as savings for gambling. you can also use this incident as a reason to take a break from it. once the self-exclusion timer runs out you can do whatever you want with that money. you are also basically holding too for 48 weeks.

You're right, he can consider that as a means to have his coins on hodl just that there may not be any opportunity for it to increase over time should incase of bullrun, they will still maintain giving him his exact amount of money worth in crypto, but the good side of it all is that he is lucky as well to receive a positive response from the team that his fund will be released after 48 weeks, what if he sent to a blocked down account and loose the entire money in vain, some silly mistakes could cost alot and enranged more anger, but i still see him being lucky with hope for restoration.

Self exclusion does really have that duration which it would be normal that those casinos or platforms would really be sticking into their terms and conditions which its true that it is really better to have those locked up
funds due to some accidentally making out some deposit rather than on losing it completely and its true that he's still really that lucky that the casino he had been dealing with is really making out some clarifications that the funds are still intact and he could only access those amounts on the time where the exclusions would end which i could say that it is really indeed still that fine and as same as you said that it turns out that
it becomes a holding thing where 1 year time then you dont know on what would be the price of coin on that particular time.

Well, for me, i was OP, i would be really happy though, though i dont know what the price of Eth will be by the end of the self exclusion period, but judging by the times we are in right now, i personally believe that the price of ETH will be much higher than they are right now, 2024 is coming and we all know what event it is, it is bitcoin halving year and from past experiences, we know what follows every halving, so if next year's halving is no different from other previous years, then it is a guarantee that the price of ETH will be much higher than what they are currently worth.

We cant really assure on what the future looks like but basing up into those previous years or history itself then we do really have the idea at least on what are the potential things that we might able to see.
Looking into that ETH deposit which is 3 coins then we do assume that guy does really have lots of coins which he is really just tending to gamble a few thousands.Its true that when the time comes
where prices starts to cling up then he would be finding for it to be worth and would be not get stressed that much on what he had committed when it comes to that mistake.
For now the best thing to do is to forget and move on and would just withdraw on the time that self exclusion expires.

rhomelmabini

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

Quote from: coin-investor on January 30, 2023, 04:23:09 PM

Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Well, if it's withdrawable after self exclusion time period then consider it an investment out there since 48 weeks was almost a year. I wonder how you forgot you got yourself self-excluded for just a month and you did forget it, you likely need some counseling lol. The time you'll get your money wouldn't be the halving yet but it's the smell of a bull run so I think great time if you get it, 3 ETH is a good amount of investment.

Baofeng

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

Quote from: coin-investor on January 30, 2023, 04:23:09 PM

Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Yeah, but the time you got it, maybe ETH is already on a massive bull run, Grin

.

But in any case, still a long way to go mate, that's almost a year of waiting and hopefully you have the mental capacity to hang that long. Or maybe just forget about those in about a year? Instead of stressing yourself like everyday thinking about your money or even gambling again (if that cross your mind once you got back your money).

@coolcoinz - yeah, but you have to understand that as customers, we always good support not just from crypto industry. And with that, if they fail to deliver on our expectations, we will call them out.

coolcoinz

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I see no problem in the way the casino resolved this situation. He made a mistake and they don't want to allow him to withdraw because self-excluded accounts are blocked from both playing and withdrawing. It makes sense because a gambler may want to freeze the money on their account by self-excluding so that he won't be able to compulsively move the money to a new casino, where he isn't excluded.

Quote from: Pmalek on February 02, 2023, 02:04:46 PM

Quote from: Hispo on February 01, 2023, 09:26:08 PM

I wanted to check this thread for an update from OP about his problem but so far I cannot find anything yet.

I would have guessed Stake allowed to withdraw from self-excluded accounts.

Maybe there is nothing new to add so the OP is quite for now. That doesn't mean the issue is resolved.

If they gave him an ETA, that's half way done. I don't believe a big player like stake would first tell him when the funds will be available for withdrawal and then not allow it. I'm sure if they lie and OP doesn't get the money we'll hear about it.

From the interactions i had with people on online comments sections I've learned that most people don't care and won't comment if a service was done well, but when there's a small issue they all come running.

RILWAN

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For clarity's sake ops should have kept up to date with this thread and he has witnessed a lot of suggestion and help on the thread and from the look of things, ops need to wait out his time and stick to his earlier plan of self-exit from the casino and I may be glad to see how stake could help the player to recover his deposit without paying.

Fivestar4everMVP

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Quote from: Mahanton on February 02, 2023, 02:12:17 PM

Quote from: Dunamisx on February 02, 2023, 12:54:38 PM

Quote from: acroman08 on February 02, 2023, 11:50:53 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

looks like you have no other choice but to wait. try thinking about it as savings for gambling. you can also use this incident as a reason to take a break from it. once the self-exclusion timer runs out you can do whatever you want with that money. you are also basically holding too for 48 weeks.

You're right, he can consider that as a means to have his coins on hodl just that there may not be any opportunity for it to increase over time should incase of bullrun, they will still maintain giving him his exact amount of money worth in crypto, but the good side of it all is that he is lucky as well to receive a positive response from the team that his fund will be released after 48 weeks, what if he sent to a blocked down account and loose the entire money in vain, some silly mistakes could cost alot and enranged more anger, but i still see him being lucky with hope for restoration.

Self exclusion does really have that duration which it would be normal that those casinos or platforms would really be sticking into their terms and conditions which its true that it is really better to have those locked up
funds due to some accidentally making out some deposit rather than on losing it completely and its true that he's still really that lucky that the casino he had been dealing with is really making out some clarifications that the funds are still intact and he could only access those amounts on the time where the exclusions would end which i could say that it is really indeed still that fine and as same as you said that it turns out that
it becomes a holding thing where 1 year time then you dont know on what would be the price of coin on that particular time.

Well, for me, i was OP, i would be really happy though, though i dont know what the price of Eth will be by the end of the self exclusion period, but judging by the times we are in right now, i personally believe that the price of ETH will be much higher than they are right now, 2024 is coming and we all know what event it is, it is bitcoin halving year and from past experiences, we know what follows every halving, so if next year's halving is no different from other previous years, then it is a guarantee that the price of ETH will be much higher than what they are currently worth.

Mahanton

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Quote from: Dunamisx on February 02, 2023, 12:54:38 PM

Quote from: acroman08 on February 02, 2023, 11:50:53 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

looks like you have no other choice but to wait. try thinking about it as savings for gambling. you can also use this incident as a reason to take a break from it. once the self-exclusion timer runs out you can do whatever you want with that money. you are also basically holding too for 48 weeks.

You're right, he can consider that as a means to have his coins on hodl just that there may not be any opportunity for it to increase over time should incase of bullrun, they will still maintain giving him his exact amount of money worth in crypto, but the good side of it all is that he is lucky as well to receive a positive response from the team that his fund will be released after 48 weeks, what if he sent to a blocked down account and loose the entire money in vain, some silly mistakes could cost alot and enranged more anger, but i still see him being lucky with hope for restoration.

Self exclusion does really have that duration which it would be normal that those casinos or platforms would really be sticking into their terms and conditions which its true that it is really better to have those locked up
funds due to some accidentally making out some deposit rather than on losing it completely and its true that he's still really that lucky that the casino he had been dealing with is really making out some clarifications that the funds are still intact and he could only access those amounts on the time where the exclusions would end which i could say that it is really indeed still that fine and as same as you said that it turns out that
it becomes a holding thing where 1 year time then you dont know on what would be the price of coin on that particular time.

Pmalek

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Quote from: AHOYBRAUSE on February 01, 2023, 02:05:03 PM

Since he has to wager his deposit 1 time before a withdrawal they only delayed him gambling with it, they stopped nothing. Grin

That's true. He still has to play with the deposited amount, but at least for now they are still in his account although not yet accessible to him. Maybe Stake is willing to bend the rules for problem gamblers who have self-exclusions.

Quote from: Hispo on February 01, 2023, 09:26:08 PM

I wanted to check this thread for an update from OP about his problem but so far I cannot find anything yet.

I would have guessed Stake allowed to withdraw from self-excluded accounts.

Maybe there is nothing new to add so the OP is quite for now. That doesn't mean the issue is resolved.

Dunamisx

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Quote from: acroman08 on February 02, 2023, 11:50:53 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

looks like you have no other choice but to wait. try thinking about it as savings for gambling. you can also use this incident as a reason to take a break from it. once the self-exclusion timer runs out you can do whatever you want with that money. you are also basically holding too for 48 weeks.

You're right, he can consider that as a means to have his coins on hodl just that there may not be any opportunity for it to increase over time should incase of bullrun, they will still maintain giving him his exact amount of money worth in crypto, but the good side of it all is that he is lucky as well to receive a positive response from the team that his fund will be released after 48 weeks, what if he sent to a blocked down account and loose the entire money in vain, some silly mistakes could cost alot and enranged more anger, but i still see him being lucky with hope for restoration.

klidex

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Quote from: ethereumhunter on February 02, 2023, 12:21:57 AM

Quote from: klidex on February 01, 2023, 04:15:58 AM

Quote from: ethereumhunter on February 01, 2023, 02:50:32 AM

Quote from: AHOYBRAUSE on February 01, 2023, 01:52:54 AM

There is 1 thing you guys are missing here.

Once the 1 year self exclusion ends OP will be forced to gamble with the funds because you cant deposit and withdraw without having made a 100% rollover.

"The player needs to wager 100% of the value of their deposit in order to request a FIAT withdrawal."

So basically they say we have to respect the self exclusion but once it's over you have to gamble to receive your funds.
On the one side he now has a 1 year "safe deposit" but to get it he will have to risk it Grin

.

That's a problem.

If so, @OP must follow the rules until it meets the requirements to withdraw the money. I guess that's fine because at least the money will still be there until the time is up and he can use it to gamble without having to deposit any more money. That is if @OP still remembers that he still has his money after 1-2 years have passed Grin

I guess @OP was so sleepy that he didn't check his wallet address before he deposited. We really have to pay attention to this so we don't experience cases like @OP.

Yes, and let's just say that we are investing because the money we deposit and store in the casino wallet will be in the form of crypto tokens. Meanwhile, in the stake.com casino wallet, if the price of crypto rises, the estimated amount stored in the casino wallet will also experience a price increase.
Although it's true what you said that if the OP still remembers that he has some money stored in the casino 1-2 years from now.

What happened was not all the fault of the casino, but his own fault for being careless and not thorough in making deposit transactions.

It would be better for him if he didn't accidentally move his funds there, especially if he has a gambling problem like a gambling addiction. If the balance is still in his main gambling account wallet, he could just use that balance to play gambling. It will only give him the risk of losing the greater one. 3 ETH is a lot if we refer to the current price of ETH. But if he couldn't use it during that self-exclusion process, perhaps he could gain a huge advantage once it was over. And that means the self-exclusion process actually worked out for him because he had benefited greatly from that accident.

Indirectly, the incident that he experienced could have had a bit of a positive impact because the money he had deposited at the casino was not lost and lost because he used it to play or bet, even though he felt a little disappointed about that.
But I hope he can think more clearly and not really feel a very deep drought because the money he has deposited cannot be used.
On the bright side, he can take advantage if later in the future the price of crypto beats a significant increase and the funds in the casino wallet can be withdrawn, then luck and big profits will be his.
From this incident, we all learned a lesson that caution must always be prioritized and considered before making a decision.

Wiwo

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Quote from: maydna on February 02, 2023, 11:41:24 AM

Quote from: Johnyz on February 02, 2023, 08:18:08 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

At least he's still lucky to be able to withdraw his coins after the self-exclusion period ends and won't lose his coins. And while he waits for that period to end, he can stop all his gambling activities unless he wants to deposit another coin to start gambling again. And hopefully, after the self-exclusion period ends, the ETH price can increase or be at a peak price so he can send it to an exchange to sell at that peak price. Thus, he was lucky to have some ETH and make a big profit.

The excitement for the ops is the fact that he has been informed beforehand that he will be able to withdraw the deposited funds after the expiration of the self exclusion timer, at least that is a good waiting period, and I advise ops to truly take the break he desires and wait for his 48 weeks to pass killing the urge of addiction to gambling and he should take the funds as an investment since ETH and other cryptocurrencies are making market recovery price and he should get involved in.
*More time to read new books and cool off, because he has a long time to wait and take time to involve with other activities aside from gambling.
*take vocational training to keep the mind engaged with others not to dive back into gambling.

nakamura12

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I agree that you are lucky op since you can get your funds back but the problem is you have to wait for it. I would say that it would be a different situation if you self-executed your account permanently then I think you will get your funds much faster since your account is self-executed permanently and as I have read in stake that you cannot withdraw funds. In your case which I can say that you are still planning to gamble once the self-execution of your account is lifted. Now you just have to wait.

acroman08

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

looks like you have no other choice but to wait. try thinking about it as savings for gambling. you can also use this incident as a reason to take a break from it. once the self-exclusion timer runs out you can do whatever you want with that money. you are also basically holding too for 48 weeks.

maydna

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Quote from: Johnyz on February 02, 2023, 08:18:08 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

This is the answer, and a big lesson to you and to those who are planning to active the self excluded option on any site.
If you are going to do this, better to delete all the address details about that site so you will not do a mistake like this. You're lucky to still have a guarantee that you can withdraw your funds after a year, because other site might not give any consideration after you agree to the terms and condition of self-exclusion.

At least he's still lucky to be able to withdraw his coins after the self-exclusion period ends and won't lose his coins. And while he waits for that period to end, he can stop all his gambling activities unless he wants to deposit another coin to start gambling again. And hopefully, after the self-exclusion period ends, the ETH price can increase or be at a peak price so he can send it to an exchange to sell at that peak price. Thus, he was lucky to have some ETH and make a big profit.

Shamm

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Quote from: Johnyz on February 02, 2023, 08:18:08 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

This is the answer, and a big lesson to you and to those who are planning to active the self excluded option on any site.
If you are going to do this, better to delete all the address details about that site so you will not do a mistake like this. You're lucky to still have a guarantee that you can withdraw your funds after a year, because other site might not give any consideration after you agree to the terms and condition of self-exclusion.

.

yes mate OP are still a lucky guy as we all know that some casino during like this kind of issues casino itself won't Give a chance to the gambler withdraw his/her funds after checking the terms and conditions of the casino. And OP still that this casino is good on terms of handling their customer and even though 48 weeks of waiting. But still worth it because during the final day you can withdraw and spent it.

Johnyz

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

This is the answer, and a big lesson to you and to those who are planning to active the self excluded option on any site.
If you are going to do this, better to delete all the address details about that site so you will not do a mistake like this. You're lucky to still have a guarantee that you can withdraw your funds after a year, because other site might not give any consideration after you agree to the terms and condition of self-exclusion.

Cling18

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Quote from: danherbias07 on February 02, 2023, 06:57:56 AM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Well, that's still good news. Think of it like an investment now. In 48 weeks if ever Ethereum rises then you win without gambling. Cheesy

But did they say it will still be in Ethereum or will it be in USD when you access your account again? I mean, there's a possibility what I said would happen and I don't know if that's a loss to the gambling site or not.
Ain't something like this happened with locked accounts in exchanges like Binance or others? They automatically convert it to USD so that the value won't change.
See you again in 48 weeks and I wish you will update us about what will happen to the deposited amount.

At least they have responded and have considered your concern. It's a good thing that you will still be able to withdraw your funds. It might just take a lot of time but I guess it will be better if you will just try to forget your funds for a while. The Stake support is responsive to their customer's concerns and that is a good thing. Still good news for you, Op.

Wiwo

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Quote from: uneng on February 01, 2023, 01:34:29 PM

Quote from: Wiwo on February 01, 2023, 12:44:37 PM

Quote from: AHOYBRAUSE on February 01, 2023, 01:52:54 AM

There is 1 thing you guys are missing here.

Once the 1 year self exclusion ends OP will be forced to gamble with the funds because you cant deposit and withdraw without having made a 100% rollover.

"The player needs to wager 100% of the value of their deposit in order to request a FIAT withdrawal."

So basically they say we have to respect the self exclusion but once it's over you have to gamble to receive your funds.
On the one side he now has a 1 year "safe deposit" but to get it he will have to risk it Grin

.

That's a problem.

But the ultimate question is, what was ops intention in depositing the money into the casino, from all sense, it is obvious ops set up a self-exclusion on that casino and moved on to another casino wanting to make a deposit and he mistakenly sent it to the self-excluded one.
*this is obviously the case here so all that the ops can do is to wait out the self-exclusion timer and once the 48 weeks as mentioned by ops is reached he will have access to his funds again.

I guess it shouldn't be that hard to gamble 100% of the deposited value in order to withdraw it, if OP still wants to give a break from gambling after the self-ban expires. He just has to execute a relatively safe strategy focused in wagering amount, instead of profits. And then, next time that he can be more careful before depositing at casinos where he has activated the feature. And in case he has issues with gambling addiction, that he seeks for help immediately.

Well that is another issue to pay attention to since the ops already know the terms and conditions of the casino, because I am also aware that there are some casinos that still offer no wagering requirements on deposits and users can withdraw their balance at whatever time they wish.
*But such casinos are few this day and due to avoidance of abuse in terms of money laundering and other issues that have led new casinos placed. Wagering requirements on all balances both deposits and bonuses.

danherbias07

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Well, that's still good news. Think of it like an investment now. In 48 weeks if ever Ethereum rises then you win without gambling. Cheesy

But did they say it will still be in Ethereum or will it be in USD when you access your account again? I mean, there's a possibility what I said would happen and I don't know if that's a loss to the gambling site or not.
Ain't something like this happened with locked accounts in exchanges like Binance or others? They automatically convert it to USD so that the value won't change.
See you again in 48 weeks and I wish you will update us about what will happen to the deposited amount.

Bitinity

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Quote from: davis196 on February 02, 2023, 02:28:56 AM

Quote from: Spykel on January 30, 2023, 01:54:43 PM

I accidentally deposited 3.067 ETH to my self-excluded stake.com account, and live support does not let me withdraw.

I really need to withdraw my funds, what can I do?

I'm not familiar with the Terms of Service by stake.com, but I think that self-excluded accounts should be blocked, only when it comes to playing gambling games. Depositing and withdrawing money from self-excluded accounts must be allowed. If withdrawing from self-excluded accounts isn't allowed I can only assume that Stake.com wants to make some easy money out of people, who did your mistake and accidentally deposited coins into their self-excluded accounts.
If Stake doesn't want to send you back your money, the only thing you could do is to get a lawyer and sue them(but I think that your chances of getting back your money are small).

First of all it is his own mistake and he admits it, he has contacted support and he already received the answer as well as he has decided what to do which is to wait till his self-exclusion time ends. Secondly, if deposit and withdraw money should be allowed from self-excluded accounts, so what is the point of self exclusion? You have to remember that there is also other terms related to withdrawal, where most casinos wont let players withdraw their deposit without playing/wagering. Your assumption that Stake want to make easy money from people's mistake is completely wrong since Stake has told him that he will be able to withdraw his funds.

Topic: I accidentally deposited to self-excluded stake.com account. - page 2. (Read 1083 times)