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Topic: I accidentally deposited to self-excluded stake.com account. - page 4. (Read 1110 times)

hero member
Activity: 798
Merit: 896
Wheel of Whales 🐳
-snip-
And it's that a problem?

It's a common policy on every-casino site, to do 1x waggering requirement for the deposit? why it's for money laundry policy. CASINO it's not exchange, some people can take advantage by money-laundry their money and can withdraw the money without being played in the site.

That's why 1x TO it's really required. They're CASINO not EXCHANGER!

Jesus Christ how hard can it be to read and understand.

This info was towards all the people saying that he at least didn't gamble and has a long term investment. They forgot that he will still have to gamble with the funds (or at least wager save and lose small house edge) .

You are the 2nd person that thinks it's against stake. It's not that hard to understand if you read correctly.
sr. member
Activity: 1764
Merit: 260
@OP, how exactly did you forgot that you self-excluded your account? Was it already a month since you deposited that? Or it was just since you published your OP?


Was the deposit meant to go to another account you created to bypass the self-exclusion then? No wonder support are hesitant to assist you, if this was the case.  Roll Eyes
Let's not think that he/she is lying. We don't need to respond like that.

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(Did you forget... or were you simply testing, if you could somehow play the system..and get a withdrawal before the 48 days expire?)
I believe he just forgot. There could be times that we forget things we have done before, I had some funny experience with that.

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Well, I hope you get your money back from them, if that was not your intention..... and I seriously hope you can get some help for your gambling addiction.. it can be very difficult.  Tongue
I think it's kind of rude (at least for me), to think of the OP that he/she is addicted in gambling since that info was not even stated by the OP.
legendary
Activity: 2688
Merit: 1262
-snip-
And it's that a problem?

It's a common policy on every-casino site, to do 1x waggering requirement for the deposit? why it's for money laundry policy. CASINO it's not exchange, some people can take advantage by money-laundry their money and can withdraw the money without being played in the site.

That's why 1x TO it's really required. They're CASINO not EXCHANGER!
hero member
Activity: 3024
Merit: 614
Leading Crypto Sports Betting & Casino Platform
In most gambling platforms in crypto, once you make a deposit, you can't withdraw immediately if you haven't played the games they have. That's their policy, you must first come up with the total wager that they require from their clients/players.
Casinos will trigger an alarm if you deposit then withdraw the fund, you are expected to wage and play with it, they consider this money laundering.

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Also, their live support didn't say that they own what you deposited, they want you to play first before withdrawing and I think you have no other choice but to gamble until you accumulate the wager they want. I just hope you get lucky so that you don't lose the funds you put into their platform.
It's already understandable that once you deposit you are expected to wager your funds, the self-exclusion will last for a year we can consider this an advance deposit Cheesy, just mark your calendar on the date that your self-exclusion will be lifted, I'm sure once it's lifted you will be excited to play.
hero member
Activity: 1932
Merit: 546
In most gambling platforms in crypto, once you make a deposit, you can't withdraw immediately if you haven't played the games they have. That's their policy, you must first come up with the total wager that they require from their clients/players.

Also, their live support didn't say that they own what you deposited, they want you to play first before withdrawing and I think you have no other choice but to gamble until you accumulate the wager they want. I just hope you get lucky so that you don't lose the funds you put into their platform.
hero member
Activity: 2996
Merit: 808
I'm not concluding anything. I am a happy stake user myself.

Just stating the facts, I don't have to agree with it but since I don't have a problem or want to self exclude myself I wont come in this situation.
In my opinion deposits, just as withdrawals, should be disabled on accounts that are blocked.

Just added this because people here wrote something like "well at least at the end of the period you still have your money" , but since he still has to wager it to be able to withdraw that's not entirely true.
Casino isn't a mixer where you want to use it to send your money and then withdraw your money without doing anything, what's the point to deposit to the casino if you're don't have any purpose to gamble? it doesn't make sense at all.

Stake is a licensed casino where they need to follow the regulations, if Stake doesn't ask for KYC or ask for rollover, any user will take this advantage. Some casino even ask for more than 1x rollover, Stake doesn't really strict.

Please read what I wrote, I did not question the rollover at all.
He deposited to play , that was his intention.

Again: "Just added this because people here wrote something like "well at least at the end of the period you still have your money" , but since he still has to wager it to be able to withdraw that's not entirely true."

Wagering requirements is least of his concern because he can simply use low house edge games like dice and set the winning percentage to max then use minimum bet. Click automatic bet and he can easily complete the wagering requirements with few losses instead of wager it on normal bet with 50/50 win chance rate. He can do some casual small bets on Blackjack to recover his losses from the dice with less risk compared to other games in the casino.
hero member
Activity: 2954
Merit: 672
Message @Hhampuz if you are looking for a CM!
I accidentally deposited 3.067 ETH to my self-excluded stake.com account, and live support does not let me withdraw.

I really need to withdraw my funds, what can I do?

Go talk to the support, I think there's a matter of time for that self exclusion will be over. I've tried that in other sportsbook not stake, but maybe they have the same terms, in such case, then you have to wait until your self exclusion is over.
hero member
Activity: 798
Merit: 896
Wheel of Whales 🐳
I'm not concluding anything. I am a happy stake user myself.

Just stating the facts, I don't have to agree with it but since I don't have a problem or want to self exclude myself I wont come in this situation.
In my opinion deposits, just as withdrawals, should be disabled on accounts that are blocked.

Just added this because people here wrote something like "well at least at the end of the period you still have your money" , but since he still has to wager it to be able to withdraw that's not entirely true.
Casino isn't a mixer where you want to use it to send your money and then withdraw your money without doing anything, what's the point to deposit to the casino if you're don't have any purpose to gamble? it doesn't make sense at all.

Stake is a licensed casino where they need to follow the regulations, if Stake doesn't ask for KYC or ask for rollover, any user will take this advantage. Some casino even ask for more than 1x rollover, Stake doesn't really strict.

Please read what I wrote, I did not question the rollover at all.
He deposited to play , that was his intention.

Again: "Just added this because people here wrote something like "well at least at the end of the period you still have your money" , but since he still has to wager it to be able to withdraw that's not entirely true."
hero member
Activity: 952
Merit: 662
I'm not concluding anything. I am a happy stake user myself.

Just stating the facts, I don't have to agree with it but since I don't have a problem or want to self exclude myself I wont come in this situation.
In my opinion deposits, just as withdrawals, should be disabled on accounts that are blocked.

Just added this because people here wrote something like "well at least at the end of the period you still have your money" , but since he still has to wager it to be able to withdraw that's not entirely true.
Casino isn't a mixer where you want to use it to send your money and then withdraw your money without doing anything, what's the point to deposit to the casino if you're don't have any purpose to gamble? it doesn't make sense at all.

Stake is a licensed casino where they need to follow the regulations, if Stake doesn't ask for KYC or ask for rollover, any user will take this advantage. Some casino even ask for more than 1x rollover, Stake doesn't really strict.
hero member
Activity: 1498
Merit: 504
There is 1 thing you guys are missing here.

Once the 1 year self exclusion ends OP will be forced to gamble with the funds because you cant deposit and withdraw without having made a 100% rollover.

"The player needs to wager 100% of the value of their deposit in order to request a FIAT withdrawal."

So basically they say we have to respect the self exclusion but once it's over you have to gamble to receive your funds.
On the one side he now has a 1 year "safe deposit" but to get it he will have to risk it  Grin .

That's a problem.
If so, @OP must follow the rules until it meets the requirements to withdraw the money. I guess that's fine because at least the money will still be there until the time is up and he can use it to gamble without having to deposit any more money. That is if @OP still remembers that he still has his money after 1-2 years have passed Grin

I guess @OP was so sleepy that he didn't check his wallet address before he deposited. We really have to pay attention to this so we don't experience cases like @OP.
Yes, and let's just say that we are investing because the money we deposit and store in the casino wallet will be in the form of crypto tokens. Meanwhile, in the stake.com casino wallet, if the price of crypto rises, the estimated amount stored in the casino wallet will also experience a price increase.
Although it's true what you said that if the OP still remembers that he has some money stored in the casino 1-2 years from now.

What happened was not all the fault of the casino, but his own fault for being careless and not thorough in making deposit transactions.
hero member
Activity: 798
Merit: 896
Wheel of Whales 🐳
There is 1 thing you guys are missing here.

Once the 1 year self exclusion ends OP will be forced to gamble with the funds because you cant deposit and withdraw without having made a 100% rollover.

"The player needs to wager 100% of the value of their deposit in order to request a FIAT withdrawal."

So basically they say we have to respect the self exclusion but once it's over you have to gamble to receive your funds.
On the one side he now has a 1 year "safe deposit" but to get it he will have to risk it  Grin .

That's a problem.
In your response, you are concluding that Stake actually received his money but not allowing him to withdraw it, and must wait a year to wager 100% before he would receive a withdrawal. Well, to me, it's cheating, it's not fair and I condemn it in its entirety. The self-exclusion in gambling and other addictive schemes was made for a reason, and if this guy sues them, he would win and still make them pay for damages.

He has already informed them of his error as a human being, and they (Stake), if responsible indeed should even be of help to the guy since his case/condition is different. Only that they are being selfish if the case is truly the way you concluded it.

I'm not concluding anything. I am a happy stake user myself.

Just stating the facts, I don't have to agree with it but since I don't have a problem or want to self exclude myself I wont come in this situation.
In my opinion deposits, just as withdrawals, should be disabled on accounts that are blocked.

Just added this because people here wrote something like "well at least at the end of the period you still have your money" , but since he still has to wager it to be able to withdraw that's not entirely true.
hero member
Activity: 896
Merit: 654
Leading Crypto Sports Betting & Casino Platform
There is 1 thing you guys are missing here.

Once the 1 year self exclusion ends OP will be forced to gamble with the funds because you cant deposit and withdraw without having made a 100% rollover.

"The player needs to wager 100% of the value of their deposit in order to request a FIAT withdrawal."

So basically they say we have to respect the self exclusion but once it's over you have to gamble to receive your funds.
On the one side he now has a 1 year "safe deposit" but to get it he will have to risk it  Grin .

That's a problem.
In your response, you are concluding that Stake actually received his money but not allowing him to withdraw it, and must wait a year to wager 100% before he would receive a withdrawal. Well, to me, it's cheating, it's not fair and I condemn it in its entirety. The self-exclusion in gambling and other addictive schemes was made for a reason, and if this guy sues them, he would win and still make them pay for damages.

He has already informed them of his error as a human being, and they (Stake), if responsible indeed should even be of help to the guy since his case/condition is different. Only that they are being selfish if the case is truly the way you concluded it.
hero member
Activity: 2912
Merit: 541
Leading Crypto Sports Betting & Casino Platform
There is 1 thing you guys are missing here.

Once the 1 year self exclusion ends OP will be forced to gamble with the funds because you cant deposit and withdraw without having made a 100% rollover.

"The player needs to wager 100% of the value of their deposit in order to request a FIAT withdrawal."

So basically they say we have to respect the self exclusion but once it's over you have to gamble to receive your funds.
On the one side he now has a 1 year "safe deposit" but to get it he will have to risk it  Grin .

That's a problem.
If so, @OP must follow the rules until it meets the requirements to withdraw the money. I guess that's fine because at least the money will still be there until the time is up and he can use it to gamble without having to deposit any more money. That is if @OP still remembers that he still has his money after 1-2 years have passed Grin

I guess @OP was so sleepy that he didn't check his wallet address before he deposited. We really have to pay attention to this so we don't experience cases like @OP.
sr. member
Activity: 952
Merit: 275
Exactly, I just forgot that I had a self exclusion.
That sounds exactly like the reason why you choose to protect yourself by self-excluding yourself.
Man you are so mean 😂😂😂, it seems this fellow will keep self-excluding himself everywhere, very funny..

I do feel pity for him, in this case the only person that can help you is the stake dot com team, you need to get their attention one way or the other, have you try to reach them on their telegram group? I believe that's the fastest way to get attention.

I do some research right now, they have Facebook and twitter link available on their website, there is also a community forum where you can create a topic about this problem, hope they help you out.

https://stakecommunity.com/

hero member
Activity: 798
Merit: 896
Wheel of Whales 🐳
There is 1 thing you guys are missing here.

Once the 1 year self exclusion ends OP will be forced to gamble with the funds because you cant deposit and withdraw without having made a 100% rollover.

"The player needs to wager 100% of the value of their deposit in order to request a FIAT withdrawal."

So basically they say we have to respect the self exclusion but once it's over you have to gamble to receive your funds.
On the one side he now has a 1 year "safe deposit" but to get it he will have to risk it  Grin .

That's a problem.


hero member
Activity: 2128
Merit: 658
Leading Crypto Sports Betting & Casino Platform
As every gambling site has a policy that you must follow. In this case you must talk to the support and you will understand what they are talking about. As far as I know this is outside their policy but not sure as I don't know of anyone having this problem before so you have to rely on their reply. Hopefully if you mail communicate with them you can get real information for the incident.
hero member
Activity: 952
Merit: 555
20BET - Premium Casino & Sportsbook
I accidentally deposited 3.067 ETH to my self-excluded stake.com account, and live support does not let me withdraw.

I really need to withdraw my funds, what can I do?

Why not take your time to read their policy, rules and regulations to know better why you're unable to perform such, but base on what i can also sense here, i think you need to undergo their user identity verification process before you could be able to perform such function, but also if i may ask, how could you have make such a silly kind of mistake, knowing that crypto transactions are irreversible except the recipient choose to, comply with their system and i think you should be able to do so in other to be able to withdraw.
legendary
Activity: 2492
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait Smiley
Thanks god that everything is solved, although it is quite tragic

I don't feel like it gets solved, even if it was in the ToS of the casino I think users who are self-excluded should be able to withdraw because a self-exclude move should only block us from gambling on the site but not block us from our funds.

2 years wait will be a long wait, let's hope the ETH prize bumps high until then.

That's a sign of relief still 48 weeks can be nothing when it benefits him.
Yup hope that it's more than $1600 in 2 years but there are speculations that it might just be higher than $5K/ETH so this is sort of a storage ETH wallet for OP. 

He copied a wallet addy that is going to a casino wallet when in fact he excluded himself. Not being able to spend it on the casino after depositing I guess will help him quit. Take it as a sign to really quit.  Cheesy

48 weeks remaining is just 4 weeks out from 1 year, since one year contains 52 weeks, where are you guys getting 2 years from?

OP should be happy I believe, atleast now, he is sure of when he will be getting his Ethereum coins back, 48 weeks seems such a long time to wait though, but I believe that if during this period, the price of Ethereum pumps, Op would even be happy that he did what he did, and that had enabled him hold his Ethereum to make good profit from the pump.
But on the other hand, if before that time, the price of Ethereum drops further than it is currently, would really be a disaster, but I think this is unlikely to happen.
hero member
Activity: 3038
Merit: 617
My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait Smiley
Thanks god that everything is solved, although it is quite tragic

I don't feel like it gets solved, even if it was in the ToS of the casino I think users who are self-excluded should be able to withdraw because a self-exclude move should only block us from gambling on the site but not block us from our funds.

2 years wait will be a long wait, let's hope the ETH prize bumps high until then.

That's a sign of relief still 48 weeks can be nothing when it benefits him.
Yup hope that it's more than $1600 in 2 years but there are speculations that it might just be higher than $5K/ETH so this is sort of a storage ETH wallet for OP. 

He copied a wallet addy that is going to a casino wallet when in fact he excluded himself. Not being able to spend it on the casino after depositing I guess will help him quit. Take it as a sign to really quit.  Cheesy
legendary
Activity: 3388
Merit: 3154
My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait Smiley
Thanks god that everything is solved, although it is quite tragic

I don't feel like it gets solved, even if it was in the ToS of the casino I think users who are self-excluded should be able to withdraw because a self-exclude move should only block us from gambling on the site but not block us from our funds.

2 years wait will be a long wait, let's hope the ETH prize bumps high until then.
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