I accidentally deposited to self-excluded stake.com account. - page 6.

noorman0

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

-snip-
My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Yes there is no solution for you.
A rare mistake to be honest, you accidentally become a long term holder lol. Just hope the price of ethereum increases when you are allowed to withdraw, and not need additional verification for that as the prohibition to leave balances in the exclusion period must have a reason.

swogerino

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

Quote from: coin-investor on January 30, 2023, 04:23:09 PM

Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

That is the only thing that you can do.I think that who knows after 48 weeks what price will that Ethereum have.Just consider it as a bank investment or some sort of that kind of thing and maybe you will be pleasantly surprised when the self-exclusion time will expire,right now I see they are near 5000 dollars,no one knows but that 5000 can as well be as near 20000 dollars when the expiration date comes,so just forget about it in a good way,just write it down somewhere that you have 3.06 Ethereum waiting for you in the end of this year and keep that in a note on your phone so you don't forget Wink

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Kakmakr

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So, just to make something clear..... you accidentally deposited to a wrong address of an account that are self excluded on Stake.com... right? Was the deposit meant to go to another account you created to bypass the self-exclusion then? No wonder support are hesitant to assist you, if this was the case. Roll Eyes

(Did you forget... or were you simply testing, if you could somehow play the system..and get a withdrawal before the 48 days expire?)

Well, I hope you get your money back from them, if that was not your intention..... and I seriously hope you can get some help for your gambling addiction.. it can be very difficult. Tongue

EarnOnVictor

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Frankly, I don't believe you, self-exclusion means that you are going through addiction or you want to deliberately take a break from gambling. This is a status that I don't believe one should forget that easily. But let's assume you forgot and you tried to make a deposit, I believe a responsible gambling company must set an alert for you as a reminder to know if you are actually rescinding the decision. And Stake is not doing well if your allegation is true, because they are supposed to be the ones that will help you through the trying times by principles, not adding to your emotional woes.

Well, I will not jump to conclusions unless you show us proof here.

AHOYBRAUSE

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Rules are rules.

But on the other hand, why do they even let people deposit while they are self excluded?

They should disable showing the deposit address while this is running, that would be only fair and more safe for the player in my opinion.
Anything else opens the door for potential problem.

And to all people that are advising him to contact the support, do you really think he didn't do that right after he saw he can't withdraw? Thats common sense Grin

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Don Pedro Dinero

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Quote from: coin-investor on January 30, 2023, 10:06:07 PM

... maybe you are playing in a lot of casinos and forgot that its Stake.com is where you self exclude yourself, so are you?

Yes, the OP's story looks bad. Not remembering that he had self-excluded himself when only a few weeks had passed and making a deposit sounds to me like he gambles in several casinos, from time to time he loses too much, self-excludes himself and soon returns to gamble in another (because self-exclusion in crypto casinos only works for one as opposed to what happens for example in physical casinos in a country).

OP, your problem is not the tank, your problem is self-control. At least that which you have deposited you are not going to lose in those 48 weeks. Think of it as having been put into a bank deposit that you can't take out until that date.

coin-investor

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Quote from: Wiwo on January 30, 2023, 05:01:55 PM

Quote from: Spykel on January 30, 2023, 04:48:43 PM

Quote from: coin-investor on January 30, 2023, 04:23:09 PM

Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Since you already have a countdown of 48 weeks ahead I will suggest you take the time to cool off and who knows to be for the 48/week expiration the value of your deposited ETH may have increased thereby gaining you more money, who knows thing work out a mystery some time and the case may not be different, it a good thing to see you set a timer for the self-exclusion.

That's true you just made your Stake.com account to HODL your deposit but it could go either way also, that's one of the disadvantages of self-exclusion if you made a mistake like this you will have to wait for the self-exclusion to expire, this is a reference to those who will self exclude themselves to take a note and remind yourself in any way that you have self-excluded yourself, maybe you are playing in a lot of casinos and forgot that its Stake.com is where you self exclude yourself, so are you?

Nrcewker

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It’s not Stake’s fault to be honest. I mean, it’s clearly written in their terms and services. But still you made the deposit and broke their rules, so yes no one, other than you is responsible. Moreover Stake should also make strict rules or they should completely block the deposit and withdraw for the self-exclusion accounts. Now yes for a good customer experience, they should send the funds back to the original address.
OP have you tried contacting @Stunna? She might help you. Wishing you good luck.

Ebede

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Quote from: Spykel on January 30, 2023, 01:54:43 PM

I accidentally deposited 3.067 ETH to my self-excluded stake.com account, and live support does not let me withdraw.

I really need to withdraw my funds, what can I do?

What I want to tell you that before you will make a deposit in any platform right to read the rules and regulation of that particular platform so that you'll be able to know exactly what will happen next or the implication of it during the time of withdrawal because any platform to deposit does not take any challenges or come into difficult before you can deposit but do we draw a must pass through processes before you withdraw your money

Fatunad

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Quote from: Spykel on January 30, 2023, 01:54:43 PM

I accidentally deposited 3.067 ETH to my self-excluded stake.com account, and live support does not let me withdraw.

I really need to withdraw my funds, what can I do?

Stake is the only one could really solve out this problem but since it is really still on self exclusion mode then you had agreed on the terms
which means that you cant do if ever they would be holding up your deposits.

The main thing you can do is to wait up until the self exclusion would be ended just like on what stated into their terms.

Once your selected self-exclusion has come to an end, your account will automatically be reopened. However, you will receive an email confirmation of this information which will be sent to your registered email address.
Source: https://stake.com/policies/self-exclusion

Slow death

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

Quote from: coin-investor on January 30, 2023, 04:23:09 PM

Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

it will be long months that you will have to be patient and wait, but I can't understand the following:

for you to make a deposit in your account you need to log in that is you need to enter your account, and you can no longer enter your account because self-excluded and from what I could see in the photo you posted your self-excluded is in the period 1 year so I wonder how you failed to address and deposited it right into your self-excluded stake.com account? because that period of one year, it is still at 48 weeks, it means that you did the self-excluded recently, so it would be very difficult to forget about it

That's why I'm very curious to know how you forgot about it and made a deposit into your stake.com account that you no longer had access to? I still don't know what you are going to answer me, but I will give you the following advice ahead of time: whenever you want to send coins from your wallet make sure you check that the first 3 digits and the last 3 digits correspond to the address you want to send coins to , this way you will avoid making the mistake of sending coins to the wrong address

Wiwo

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Quote from: Spykel on January 30, 2023, 04:48:43 PM

Quote from: coin-investor on January 30, 2023, 04:23:09 PM

Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Since you already have a countdown of 48 weeks ahead I will suggest you take the time to cool off and who knows to be for the 48/week expiration the value of your deposited ETH may have increased thereby gaining you more money, who knows thing work out a mystery some time and the case may not be different, it a good thing to see you set a timer for the self-exclusion.

Spykel

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Quote from: coin-investor on January 30, 2023, 04:23:09 PM

Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

My account was self excluded for a year, 48 weeks left. Support told me that I have to wait for 48 weeks to be able to withdraw my funds. I guess I will wait

Spykel

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Quote from: Wiwo on January 30, 2023, 03:53:06 PM

Quote from: LoyceMobile on January 30, 2023, 03:40:04 PM

Quote from: Spykel on January 30, 2023, 02:09:26 PM

Exactly, I just forgot that I had a self exclusion.

That sounds exactly like the reason why you choose to protect yourself by self-excluding yourself.

Reading through ops over and over again and it only increase my doubt of whether the ops claim is true or just a frame up stories, because if that be the case he should have at least shared some documents to back the claims of depositing such huge amount of ethereum into a self-excluded account.
-this is too sarcastic

Why would I lie about it, I am looking for help.

https://prnt.sc/0RaCQOKG3VLq

serjent05

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I believe there is an expiration for the self-exclusion. So, I think you need to wait for it to expire and see if you can access your fund once your account is available. The problem here is whether the gambling platform will use your action against you since as far as I know, you are not allowed to gamble or deposit any amount to your wallet, acting against the rule of self-exclusion can make your account banned indefinitely.

Wiwo

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Quote from: ?? on ??

Contact support email address of Stake then explain it was mistake by yourself. Probably after confirmation of kyc they will let you withdraw funds available on your account then you are good to go. Next time be careful and don't deposit in the self-excused account of any casino.

I don't think that will work as it is clearly stated on stake terms of service that deposit into such an account is prohibited and unrecoverable, so best ops just move on I don't waste more efforts on that since he self excluded himself from the casino. Unless there is an expiration for the self-exclusion if not the ethereum deposited is gone bro nothing support may do about that.

Desmong

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Quote from: Spykel on January 30, 2023, 01:54:43 PM

I accidentally deposited 3.067 ETH to my self-excluded stake.com account, and live support does not let me withdraw.

I really need to withdraw my funds, what can I do?

You can write to the stake team in this forum maybe they can help you to resolve your difficult in withdrawing your fund.
Stake had a thread where you can take this post and drop it there maybe they can consider your complain and help you to resolve it as soon as possible. Stake a good and reliable casino used by many gamblers here.

coin-investor

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Like all the others I'll also advise you to ask for support about your issue because so far none of the members have experienced what you've experienced, update us so we'll also know if they will send the fund back or if you will have to wait for the self-exclusion to expire, I hope you did not self exclude yourself for a year.
This is a good topic it seldom happens but it really happens and this will become a reference for those who deposited then forgot they self-excluded themselves.

Merit.s

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Quote from: Spykel on January 30, 2023, 01:54:43 PM

I accidentally deposited 3.067 ETH to my self-excluded stake.com account, and live support does not let me withdraw.

I really need to withdraw my funds, what can I do?

You have made a mistake which has cost you some funds,correcting our mistakes is not easy. I will advice you to be patient with stake and wait till you self excluded period elapse so that you can get back your funds or you contact stake support to see if their is an alternative way to get back you funds without waiting till the expiring date your self excluded account. Your money is save and that is the most important thing but not in your custody. This should be a lesson for you so that next time you don't rush to do things involves deposit of funds.

robelneo

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Quote from: ryzaadit on January 30, 2023, 04:05:55 PM

"Does not let you withdraw?"

That's mean you're just need to wait until the self-excluded it's over right? first thing what type self-excluded you're activated in your account. Permanetn or time? If you have time the answer from "Live-support" it's clear.

"They will cannot let you withdraw the asset".

So the only thing you should it's waiting until your self-excluded it's over. The case it's over, the mistake on you not them.

It all depends now on the support, things like this happen especially when you are hooked, Stake.com has good support and reputation, you just need to create a ticket and explain your side and why it happen hopefully they let you keep the funds and play when the self-exclusion expire, I think you have a case of addiction, you forgot you exclude yourself and out of excitement you deposit without remembering you exclude yourself.

Topic: I accidentally deposited to self-excluded stake.com account. - page 6. (Read 1083 times)