Then I went to ZoomHash.com website and logged into my account and its showing that I have placed no orders. So I log into discovercard website to find that I have a charge for that order. So I write a email on Sunday expecting a reply on Monday about this problem.
Monday comes along and no reply.. So I try calling them Monday night, I spoke with a guy called Bob, he said he will take a look at my order number and get back to me.
He never got back to me, So I called them again on Tuesday morning talked to the same Bob, got the same reply. He never called, so I called him again later in the day, got the same reply but this time he told me to additionally write another email to him. I went ahead and sent him an email about it, still no reply.
Discover Card today morning now says that there has been a possible fraudulent charge on the credit card, and want me to confirm the charge, which I am pretty sure is because of the order size and does not speak to the reputation of ZoomHash.
But based on what has happened so far, from my point of view it seems that ZoomHash might be a scam (process small orders to get reviews and hook the large orders or something like that), and I am contemplating contacting discovercard, shopify about this experience and having them open a fraud ticket as they have yet to confirm that I have even placed an order. I would say stay away from them for large orders at least.
This is probably Hash-master or a competitor trying to spread FUD. Give us your order # please.