Topic: [In Stock] Batch 8! Gridseed miners in Stock in Los Angeles. [$225] - page 12. (Read 54919 times)

so no reply so far well my order was for 1 machine my 16th so far   zoom2 worked and I was unable to use my 10 dollar reward .

my order number was #3337 so I would like this fixed.  by fixed either rest my rewards by 10000 points or 10 bucks . and I will let them build up to 100,000 points and a 100 dollars reward.  or just knock 10 bucks off this order number #3337 paid with paypal. 

I know you can do 1 paypal refund for the 10 bucks which is what I would prefer.  Fixing the issue of not being able to combine rewards with coupon codes needs to be done.


thanks and looking forward to my 16 grid seed from you.

I HAVE A question your website says I earned 24000 points.   I can get 2x 10 dollar  rewards .  so I cash one in and have a 10 dollar loyalty reward I order a  grid seed my 16th one from you. I use code Zoom2 it drops the price about 10.50 .  but now I can't use the 10 dollar in rewards.

If I had known that I would not have cashed them in.  I would have let it go to 1,000,000  and then had a 100 reward code.  you are letting a first time buy use zoom2  discount which is about 10.50   .  And me a loyal buy with many purchases can use either or but not both.    you need to either make this really clear or make 3 spots for your discounts.

 one for a discount code like zoom2
one for rewards 

one for gift cards.


basically your setup now makes the reward points worth less until they build to 100 dollars which is 10k in orders.

The email issue was when we were moving to zendesk for CRM. But we just hired a bunch of staff. Btw it use to be just me that did everything with no sleep.

Now we have 10 staff members .  Anyways, we are not perfect but we will make sure we set things right.

  pretty good derive from them.   I have no idea what this was meant to say?  and I wrote it.

I recieved my 10 Gridseeds today and they are all working nicely now hashing away. I thought I would give my feedback on zoom hash and my experience with them. So I ordered a pack of 10 around mid/late march and received them shortly after. Unfortunately for me I was one of the people who got the power bricks which damaged all of my Gridseeds.

I got in contact with ZoomHash and explained my situation. At first communication was slow as they were having issues with their email. But after a few days I received an RMA and sent my damaged units off. A week later (today) I received my replacements and using an ATX power supply they are all working.

Obviously I wasn't very happy as I lost two weeks mining. But the blow was softened when they sent me two extra Gridseeds free of charge which makes me feel better about the price reductions. They have also offered to cover any mining losses x1.5 which makes up for any loss.

Overall I'm happy that everything has been resolved and I don't feel cheated.

The problem with the PSUs we gave earlier was that it was only meant for Scrypt Hashing as stated in the description.

Some people used BFgminer or Cgminer where it would turn on the SHA-256 cores and over burden the adapters.

We stopped using those PSUs.

Regardless, we will make sure you are happy. Send me an email: [email protected] I think your emails might have been not answered properly by us because of the language barrier but rest assured. I am here to help. Thanks!

Hey Eincoinhase,

I just sent you an email.

Email me at [email protected]. We will take care of you.

It´ll not work. It´s my experience. To weak or what ever...

Just buy and die !

I just ordered another two packs of 10x units , its been fulfilled and shipped .... I'm looking forward to them   

I'm in the Philippines, too.  I ordered from ZH last month and I got the order in 4 days via Fedex.  Cost to ship will be given to you when you check out.  You will definitely pay taxes with the amount depending on the customs examiners mood on that day.  You will also have to pay additional fees (storage, IP, etc..).

I recently ordered again which hasn't gone as smoothly as the last time.  I put in an substantial order last April 1 which which was supposed to be with me in 2-4 Business days.  Based on the tracking info, it shipped from HK April 5 and arrived in the Philippines April 6.  It's been stuck with DHL/Customs to this day.  I've called DHL a couple of times and it looks like I'll have to jump through a couple of hoops to get my package and might loose an arm and a leg.  I tried to contact support to get a copy of the documentation that's with the package for when I deal with customs but response has been slow compared to before.  Sad thing is, the units have undergone a price reduction twice (I think) since I put in the order.  It's a pretty significant amount if I add the savings if I had ordered later to the lost time mining.  If I do order again, I'll use my consolidator in HK.  It will cost extra but at least I'll know what I'll actually be paying.  Hope you have better luck with your order.

We are changing our phone system. Live chat and support tickets work. Give us 4 hours to get phones up. Thanks.

their phones have not been working for 2 days now. whats going on?

Hi Micheal@zoomhash

I just visited your site and discovered your gridseed is out of stock. is this true? I was planning to order but just want to confirm if you still have stock in your store.

I live in the Philippines so how much shipping cost will add to my order? and how many days it will take for me to get the item?

also do i have to pay additional taxes when it delivered here in my country before i get it?

thanks!

These guys are hard to contact and when I do get a hold of them they are great but never contact me back with any information I asked for. They didnt contact me that they recieved my RMA either.

they helped you which  makes more sense as they have been very good to me.  and the 30xx would be correct as my order for that day was 30xx.

Just got my tracking number after PM. My Order is currently in Ohio, looks like something strange happened on their website when I placed my order and I was unable to track the order.

PM Sent. I realize that my experience with zoomhash maybe an outlier where my order number got lost due to computers not talking correctly or something, but what I cannot believe is Bobs answer. Every time I called him he gave me the clear scammer answer, I will call you right back with an update on that order, which never came.

What is your complete order number? Thanks.

Order Number:
30XX