Dear Tableplay,
As previously specified, Jackbit Casino generally upholds a no KYC policy, with exceptions made in cases where a risk-based approach is deemed necessary. The detection of a 51 IP address match for your account is generally unusual for a regular player, therefore, it was flagged for investigation. Afterwards, you provided personal identification documents to complete the verification process, However, it is important to note that the withdrawal in question was requested before the completion of the verification, specifically on December 23, 2023, at 08:35:19. Verification procedures were completed on the same day at 10:31, and the following withdrawal was successfully processed at 15:17:05.
Regarding your concerns about the "Doxxing" of your username, please be assured that Jackbit Casino maintains strict confidentiality protocols and does not disclose any private information of our users. It is worth noting that the username in question is visible to all users on BitcoinTalk.
Sincerely,
It's dishonest to kyc players while advertising this:
Even if you don't kyc most players.
Even if you only kyc when you think a player might have figured out a way to exploit your games or promotions.
It's really not complicated - if you want to be a no kyc casino, don't kyc your players and make sure you don't offer any promotions or games that can be exploited.
If you're concerned about being exploited by players and want to kyc to gather evidence so you can freeze player accounts, then make sure players aren't signing up thinking you're a no kyc casino.
You get to make all the rules - quit trying to have it both ways.
Subject: Negative Trust Flag Inquiry Regarding our KYC Policy
Dear TwitchySeal,
We are getting back to address the trust flag you raised concerning our KYC policy, to provide you with clear and comprehensive information.
The screenshot provided appears to be from an affiliate page rather than directly from Jackbit Casino. On our official website, we do not prominently display any information asserting a strict no-verification policy.
Why are your affiliates advertising your site as a no kyc/anonymous casino? And it's not just one affiliate, it's many.
How much money have you seized and from how many accounts as a result of your KYC process?
I'll be impressed if you give a direct, honest answer to these questions.