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Topic: LTC CASINO Resolved. - page 7. (Read 20582 times)

legendary
Activity: 2730
Merit: 7065
May 30, 2022, 04:25:04 AM
Contact the police and say what? Hey mr. policeman i played on a illegal/unlicensed casino with money probably not declared to taxes, can you help me with my illegal activity?
Unless the UK government where OP lives prohibits playing on crypto gambling platforms that are unlicensed or are not licensed by the UK Gambling Commission, the player has every right to use his crypto to make bets. Taxable events occur when the crypto is exchanged for other digital assets or fiat currencies, which wasn't the case here. I seriously doubt he was breaking any laws. But I also don't think UK authorities can investigate a Russian citizen (if the owner is Russian) who operates an anonymous crypto casino. That's out of their jurisdiction.     
member
Activity: 429
Merit: 52
May 30, 2022, 03:39:12 AM
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.


1 - you can ask someone from the russian section to translate

2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.

Will do that thank you.

Its cristal clear  He's  lying though  his teeth now.  If u have a chance  check  the owner himself  has reply in the gambling community  forum. Same lies and nothing  new,yet not one shred of evidence, not even for softswiss.

I'm waiting for casino guru to close the case, ill be handling my laptop and all I have to the police  and get a lawyer,happy to  give my winning away to see  this impostor paying legally.

I would have settled  for less money if he admired  he was broke but I'm  not going to stop at nothing  as he accused me of cheating when I didn't.  Wonder how many people  he scammed before me and they let it go because  they just gave up.
He tried to ruin  wadzan reputation publicly, who does  that!!!  He calls everyone a scammer except himself.


 

if this casino had money they would have paid you a long time ago, they wouldn't be prolonging this case and destroying their image. any person who has a business that same business can give him high profits and that person wants to have and maintain a good reputation so that person would never risk destroying his reputation by not paying a low amount to a customer, that's why It's clear they don't have the money to pay you. I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation? he doesn't say anything about it. contact the police

Contact the police and say what? Hey mr. policeman i played on a illegal/unlicensed casino with money probably not declared to taxes, can you help me with my illegal activity?
member
Activity: 191
Merit: 21
May 30, 2022, 01:08:20 AM
I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation?
Who says they are even investigating? There isn't a shred of evidence to prove that LTC Casino even approached and got in contact with SoftSwiss. We only have a post by a casino representative saying SoftSwiss is involved. That same casino representative has promised to make all player data public once their investigation is concluded. That was a lie and they didn't. They claimed OP was playing 16 hours without any breaks between the rounds. That was also a lie. If I am given a choice to trust the words of someone who has already lied multiple times or not to trust them, I choose not to.

I have  sent emails to  their managers  and some other contacts i found in LinkedIn.
Just to confirm  if they were really investigating.
I have tried to contact also their Rep in CM but radio silence, none replied.

Casino guru close the case and lower their score to 5.2 as questionable reputation.
They closed the complaint as unresolved under uncertain case and passive  regulator.
They  told me they will keep investigating and still waiting for Softwiss  report. In 3 months time  ltc casino  failed  to provide that wadzan  games had malfunction or vulnerabilities and  my game play was actually  checked  by 2 third party.
I truly doubt SoftSwiss wants to get involved or they are as they sell this slots to many casino.
I wonder if writing to the European gaming commission and make them aware  of the situations as this casino is operating in Europe  with not license and  they are clearly stealing money from people.
Softwiss is providing  softwares to a casino  with not licence and enabling  this individuals to scam people.
They must be aware by now as there is also a big conversation  in the gambling  community forum,  this time the ceo of ltc casino is replying with the same lies.  He asked me for my documents to publish my gameplay first and I refuse as at this point I will not give my documents to a  casino that has been proven to be a scam.
I have offered when I first won, naively  to give my documents as I really believe it was a legitimate casino.
the site states they will never ask for documents.
Btw my play history has been shared im not sure is the same that they passed it to casino guru but im not sure  how to share it here, im not the best tech person but is in this forum if anyone wants to  check it.

If u read the replies of the ceo of Ltc casino you will totally get what sort of person  is running this casino.

My biggest  question is how come Softwiss is involved  with this individuals!!!


Why dont you send your documents? This probably makes casino thinking, why he dont want to send documents, does he have something to hide.

Also pushing payment from the casino before investigation is finished, does look very suspicious to me, like casino.guru stated.

Its 150k in line, I would do everything in my power to get it.

I think you should try to stay calm as much as possible, but after reading this case again, you are pushing casino.guru on this and going from arbitage to arbitage.

I do understand, that this is hard for you, but try your best to calm down till the investigation is finished.

Good luck to you, there is too much stuff of this case posted here and there, it makes it very hard to understand everything.

Fist u you have followed the case i offered to send my documents at first, the casino rep stated they will never ask for documents. The even write that in their blog , even if one wins big ammounts.
You saying i am pushing to get paid? It has been over 3 months now and their 3 months t&c have expired  to investigate.
I would send my documents to casino guru, with the insurance i get paid once if is true that Softwiss  is actually investigating.
The casino has lied about many things and many times and for me to send documents  now to them  and risk to have also my identity stolen and not only my money is madness. Its is an illegal casino overall and they have acted very shady.
Pushing  to get paid is suspicious? I'm  sorry, i disagree  and i did spent over 15k in this casino and at not point they ask me for  documents.
i have used coinbase and bitcoinchain to make deposits and make  withdrawals and both i have to be verified.

I want to know if Softwiss  is really  investigating as it could be  another  lie, i will send my documents  happily  to them  or  casino guru  as they are establishes  known companies.once my payment are comfirmed.

Unfortunately  this casino and their ceo haven't  acted  as an honest  casino would do and they have breached  their t&c conditions and yet they haven't  paid. Excuses after Excuses. Only accusation and not one single prove of evidences.


jr. member
Activity: 44
Merit: 1
May 29, 2022, 11:02:20 PM
I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation?
Who says they are even investigating? There isn't a shred of evidence to prove that LTC Casino even approached and got in contact with SoftSwiss. We only have a post by a casino representative saying SoftSwiss is involved. That same casino representative has promised to make all player data public once their investigation is concluded. That was a lie and they didn't. They claimed OP was playing 16 hours without any breaks between the rounds. That was also a lie. If I am given a choice to trust the words of someone who has already lied multiple times or not to trust them, I choose not to.

I have  sent emails to  their managers  and some other contacts i found in LinkedIn.
Just to confirm  if they were really investigating.
I have tried to contact also their Rep in CM but radio silence, none replied.

Casino guru close the case and lower their score to 5.2 as questionable reputation.
They closed the complaint as unresolved under uncertain case and passive  regulator.
They  told me they will keep investigating and still waiting for Softwiss  report. In 3 months time  ltc casino  failed  to provide that wadzan  games had malfunction or vulnerabilities and  my game play was actually  checked  by 2 third party.
I truly doubt SoftSwiss wants to get involved or they are as they sell this slots to many casino.
I wonder if writing to the European gaming commission and make them aware  of the situations as this casino is operating in Europe  with not license and  they are clearly stealing money from people.
Softwiss is providing  softwares to a casino  with not licence and enabling  this individuals to scam people.
They must be aware by now as there is also a big conversation  in the gambling  community forum,  this time the ceo of ltc casino is replying with the same lies.  He asked me for my documents to publish my gameplay first and I refuse as at this point I will not give my documents to a  casino that has been proven to be a scam.
I have offered when I first won, naively  to give my documents as I really believe it was a legitimate casino.
the site states they will never ask for documents.
Btw my play history has been shared im not sure is the same that they passed it to casino guru but im not sure  how to share it here, im not the best tech person but is in this forum if anyone wants to  check it.

If u read the replies of the ceo of Ltc casino you will totally get what sort of person  is running this casino.

My biggest  question is how come Softwiss is involved  with this individuals!!!


Why dont you send your documents? This probably makes casino thinking, why he dont want to send documents, does he have something to hide.

Also pushing payment from the casino before investigation is finished, does look very suspicious to me, like casino.guru stated.

Its 150k in line, I would do everything in my power to get it.

I think you should try to stay calm as much as possible, but after reading this case again, you are pushing casino.guru on this and going from arbitage to arbitage.

I do understand, that this is hard for you, but try your best to calm down till the investigation is finished.

Good luck to you, there is too much stuff of this case posted here and there, it makes it very hard to understand everything.
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
May 29, 2022, 10:20:51 PM
Casino guru close the case and lower their score to 5.2 as questionable reputation.
They closed the complaint as unresolved under uncertain case and passive  regulator.

Shame on Casino Guru.  There's nothing questionable about the way ltc casino handled this situation.  They scammed you, and now with a garbage reputation they have even less incentive to pay the next big winner.  They should be telling players not to give ltccasino any business. 
member
Activity: 191
Merit: 21
May 29, 2022, 08:15:13 AM
I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation?
Who says they are even investigating? There isn't a shred of evidence to prove that LTC Casino even approached and got in contact with SoftSwiss. We only have a post by a casino representative saying SoftSwiss is involved. That same casino representative has promised to make all player data public once their investigation is concluded. That was a lie and they didn't. They claimed OP was playing 16 hours without any breaks between the rounds. That was also a lie. If I am given a choice to trust the words of someone who has already lied multiple times or not to trust them, I choose not to.

I have  sent emails to  their managers  and some other contacts i found in LinkedIn.
Just to confirm  if they were really investigating.
I have tried to contact also their Rep in CM but radio silence, none replied.

Casino guru close the case and lower their score to 5.2 as questionable reputation.
They closed the complaint as unresolved under uncertain case and passive  regulator.
They  told me they will keep investigating and still waiting for Softwiss  report. In 3 months time  ltc casino  failed  to provide that wadzan  games had malfunction or vulnerabilities and  my game play was actually  checked  by 2 third party.
I truly doubt SoftSwiss wants to get involved or they are as they sell this slots to many casino.
I wonder if writing to the European gaming commission and make them aware  of the situations as this casino is operating in Europe  with not license and  they are clearly stealing money from people.
Softwiss is providing  softwares to a casino  with not licence and enabling  this individuals to scam people.
They must be aware by now as there is also a big conversation  in the gambling  community forum,  this time the ceo of ltc casino is replying with the same lies.  He asked me for my documents to publish my gameplay first and I refuse as at this point I will not give my documents to a  casino that has been proven to be a scam.
I have offered when I first won, naively  to give my documents as I really believe it was a legitimate casino.
the site states they will never ask for documents.
Btw my play history has been shared im not sure is the same that they passed it to casino guru but im not sure  how to share it here, im not the best tech person but is in this forum if anyone wants to  check it.

If u read the replies of the ceo of Ltc casino you will totally get what sort of person  is running this casino.

My biggest  question is how come Softwiss is involved  with this individuals!!!
legendary
Activity: 2730
Merit: 7065
May 29, 2022, 02:40:06 AM
I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation?
Who says they are even investigating? There isn't a shred of evidence to prove that LTC Casino even approached and got in contact with SoftSwiss. We only have a post by a casino representative saying SoftSwiss is involved. That same casino representative has promised to make all player data public once their investigation is concluded. That was a lie and they didn't. They claimed OP was playing 16 hours without any breaks between the rounds. That was also a lie. If I am given a choice to trust the words of someone who has already lied multiple times or not to trust them, I choose not to.
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
May 29, 2022, 02:21:26 AM
That’s the problem with owning a casino. Sometimes some incredibly lucky mf appears out of nowhere and bankrupts your business.
That's very easy to prevent by limiting the maximum profit per bet to a fraction of the bankroll. In that case, winning 3 jackpots in a row would mean the bankroll and maximum bet are 3% lower, and the casino can continue.
When someone says the owner is rich and $100k is peanuts, that's when you know they have no money.
legendary
Activity: 3276
Merit: 2442
May 28, 2022, 08:15:23 PM
That’s the problem with owning a casino. Sometimes some incredibly lucky mf appears out of nowhere and bankrupts your business. If you pay him, you’ll lose your whole capital. If you don’t, you’ll lose your reputation. In the end you’ll pay something somehow and it is not going to be pretty.
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
May 28, 2022, 06:27:22 PM
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.


1 - you can ask someone from the russian section to translate

2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.

Will do that thank you.

Its cristal clear  He's  lying though  his teeth now.  If u have a chance  check  the owner himself  has reply in the gambling community  forum. Same lies and nothing  new,yet not one shred of evidence, not even for softswiss.

I'm waiting for casino guru to close the case, ill be handling my laptop and all I have to the police  and get a lawyer,happy to  give my winning away to see  this impostor paying legally.

I would have settled  for less money if he admired  he was broke but I'm  not going to stop at nothing  as he accused me of cheating when I didn't.  Wonder how many people  he scammed before me and they let it go because  they just gave up.
He tried to ruin  wadzan reputation publicly, who does  that!!!  He calls everyone a scammer except himself.


 

if this casino had money they would have paid you a long time ago, they wouldn't be prolonging this case and destroying their image. any person who has a business that same business can give him high profits and that person wants to have and maintain a good reputation so that person would never risk destroying his reputation by not paying a low amount to a customer, that's why It's clear they don't have the money to pay you. I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation? he doesn't say anything about it. contact the police
member
Activity: 191
Merit: 21
May 26, 2022, 08:59:41 AM
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.


1 - you can ask someone from the russian section to translate

2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.

Will do that thank you.

Its cristal clear  He's  lying though  his teeth now.  If u have a chance  check  the owner himself  has reply in the gambling community  forum. Same lies and nothing  new,yet not one shred of evidence, not even for softswiss.

I'm waiting for casino guru to close the case, ill be handling my laptop and all I have to the police  and get a lawyer,happy to  give my winning away to see  this impostor paying legally.

I would have settled  for less money if he admired  he was broke but I'm  not going to stop at nothing  as he accused me of cheating when I didn't.  Wonder how many people  he scammed before me and they let it go because  they just gave up.
He tried to ruin  wadzan reputation publicly, who does  that!!!  He calls everyone a scammer except himself.


 
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
May 26, 2022, 07:15:55 AM
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.


1 - you can ask someone from the russian section to translate

2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.
member
Activity: 191
Merit: 21
May 26, 2022, 03:10:21 AM
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?

what u mean by remote control?
thanks for sharing the videos but i don't  speak Russian so unless someone in the forum does and kindly helps out with the translation is going  to be an hard call.
i can try to share the videos in TGC as the last  ceo post video was traslated by one of the  OP in the forums.


Btw i just read Ltc casino  owner  replies in the gambling community  forum.
Same  lies over and over and he stated he won't  pay me a cent!
He did not even  mentioned Softwiss, probably another  lie to keep casino guru  sweet and extended their score  high.

I truly  wandered  how involved  is Softwiss  on all this as  they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating  as Andrey TTR has stated.

This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c  and  refusing  to pay my winnings  without a shred of evidence  is simply confirming is a thieve and a scammer.

Hopefully  some Russian speaker will  be able to translate  what the videos u shared says.
But nothing  surprises me anymore from this crypto swindler.

The amount of lies has written in TGC makes one doubt if is actually  sound.
newbie
Activity: 3
Merit: 0
May 26, 2022, 02:28:21 AM
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?
newbie
Activity: 3
Merit: 0
May 25, 2022, 04:02:08 PM
There are 2 videos claiming that the casino owner is a scammer, but they are in Russian. If someone could translate, then maybe it would help your case?
https://youtu.be/9B82cyIYTww
https://youtu.be/MkNnSvbv1y8
member
Activity: 191
Merit: 21
May 25, 2022, 03:24:09 AM
Apparently  I look suspicious  trying  to push to get the matter to be solved ASAP. As I didn't  wait long enough.
The irony of it all.
To be fair bambolina, you did push a lot in the beginning as well. As soon as the thread was created, you posted in it multiple times daily to get people's attention. That also caused suspicious and most people probably didn't believe you. Presenting your case properly is very important.

LTC Casino's first reply looked very professional and I thought they were telling the truth. They promised to release proof that you played constantly for 16 hours with not a second of a break in between the rounds. But that was obviously all made up and the data was never shown to anyone. They have shown no proof that they have gotten SoftSwiss involved either. Apparently, we should just believe them since their list of lies and broken promises wasn't long already.    

When I wrote here in the forum a week had past that I actually  won and the casino totally  neglected  my emails. I know I did not cheat so I was really strong about it. If the casino initially akwnodleged  me it would have gone very differently at first at least.I found it peculiar that a person wins a large sum and the casino ignores you ,especially after blocking your account and not giving explanation.
When they lied about me playing for 16 hours with not a second breaks in between rounds made me ever  more suspicious as I knew that wasn't true and casino guru have comfirmed it as wadzan. The casino replies were of course more collected and professional ( Probably not the first time doing such a thing) ,me I was emotional and upset.

It has been now 3 months and they haven't got the 3 months t&c excuse anymore, and I toodoubt softwiss is even involved  as if they were the would have found something by now.
They Probably didn't  and perhaps ltc casino doing to softwiss what get did to wadzan? The silence on their behalf  is chilling and  just reaffirms  my initial.feeling  that I was scammed.





legendary
Activity: 2730
Merit: 7065
May 25, 2022, 02:14:29 AM
Apparently  I look suspicious  trying  to push to get the matter to be solved ASAP. As I didn't  wait long enough.
The irony of it all.
To be fair bambolina, you did push a lot in the beginning as well. As soon as the thread was created, you posted in it multiple times daily to get people's attention. That also caused suspicious and most people probably didn't believe you. Presenting your case properly is very important.

LTC Casino's first reply looked very professional and I thought they were telling the truth. They promised to release proof that you played constantly for 16 hours with not a second of a break in between the rounds. But that was obviously all made up and the data was never shown to anyone. They have shown no proof that they have gotten SoftSwiss involved either. Apparently, we should just believe them since their list of lies and broken promises wasn't long already.   
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
May 24, 2022, 08:05:39 PM
I will be more than happy ro remove the scam accusation and ask the member who supported my flag to remove the flag..

I'll speak for myself, I think it's cruel and very wrong to make someone stay 3 months, make a post on a forum asking for what they're entitled to and the casino keep making meaningless excuses. I'm not a programmer, but following a very simple logic:

These companies that are investigating or that investigated don't need to take even a week to verify if you cheated or not, I say that because other casinos have the same game you played and I'm not seeing complaints, so why would it take more than 7 days to investigate ? It doesn't make sense... I don't believe that these companies that investigate have thousands of cases to say they don't have time and that's why your case should take time to investigate.

so even if your case is solved, i will not remove the feedback, i will change it to neutral only... it is shameful and regretful what this casino is doing, i do not advise people to use this casino even if they solve your case
copper member
Activity: 18
Merit: 0
May 24, 2022, 04:31:31 PM
I will supplement the post with the fact that the owner Andrey TTR, in addition to this casino, has several more projects.
TTR casino
Surf Casino
DLX casino

It is interesting how SoftSwiss provides its services to this casino, because it does not have a license. I wonder if providers know about this?)
member
Activity: 191
Merit: 21
May 24, 2022, 01:59:52 PM
If you want to contact SoftSwiss and check if LTC Casino has indeed requested them to carry out an investigation, you can do that through this online form:
https://www.softswiss.com/contact-us/

Please try to sound professional. Short and to the point, and avoid unnecessary information.
You might even want to link your threads in Casino Guru and this scam accusation.

At the end of the page, there is also an email and a few social media sites of SoftSwiss.

Thanks for the link.i have sent an email to two different people that work for softwiss and they haven't  replied.

Casino guru has extended  extra 10 days eventough their 3 months t&c has now expired.
Apparently  I look suspicious  trying  to push to get the matter to be solved ASAP. As I didn't  wait long enough.
The irony of it all.
Casino  guru have asked for updates but of course not akwoldgement back from the  casino as usual. Ghosting is what are the best at.
Softwiss will have to come clean  and clearify  if they are involved  with this  casino and if they are actually investigating.
They started  a while ago accordingly to ltc casino rep. I have my doubts tbh ,lost total faith in this people.
Yet no updates.


I have tired to reach softwiss  rep in CM but he hasn't replied to me either  which I find it peculiar  if they are involved and more if they are not.

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