I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation?
Who says they are even investigating? There isn't a shred of evidence to prove that LTC Casino even approached and got in contact with SoftSwiss. We only have a post by a casino representative saying SoftSwiss is involved. That same casino representative has promised to make all player data public once their investigation is concluded. That was a lie and they didn't. They claimed OP was playing 16 hours without any breaks between the rounds. That was also a lie. If I am given a choice to trust the words of someone who has already lied multiple times or not to trust them, I choose not to.
I have sent emails to their managers and some other contacts i found in LinkedIn.
Just to confirm if they were really investigating.
I have tried to contact also their Rep in CM but radio silence, none replied.
Casino guru close the case and lower their score to 5.2 as questionable reputation.
They closed the complaint as unresolved under uncertain case and passive regulator.
They told me they will keep investigating and still waiting for Softwiss report. In 3 months time ltc casino failed to provide that wadzan games had malfunction or vulnerabilities and my game play was actually checked by 2 third party.
I truly doubt SoftSwiss wants to get involved or they are as they sell this slots to many casino.
I wonder if writing to the European gaming commission and make them aware of the situations as this casino is operating in Europe with not license and they are clearly stealing money from people.
Softwiss is providing softwares to a casino with not licence and enabling this individuals to scam people.
They must be aware by now as there is also a big conversation in the gambling community forum, this time the ceo of ltc casino is replying with the same lies. He asked me for my documents to publish my gameplay first and I refuse as at this point I will not give my documents to a casino that has been proven to be a scam.
I have offered when I first won, naively to give my documents as I really believe it was a legitimate casino.
the site states they will never ask for documents.
Btw my play history has been shared im not sure is the same that they passed it to casino guru but im not sure how to share it here, im not the best tech person but is in this forum if anyone wants to check it.
If u read the replies of the ceo of Ltc casino you will totally get what sort of person is running this casino.
My biggest question is how come Softwiss is involved with this individuals!!!