It is good to see that LTC Casino decided to unfreeze customer funds and allow him to withdraw them, but I don't trust them until I see confirmation from user bambolina.
LTC Casino is now blaming one of their partners and game provider Wazdan for bug, and they didn't prove anything so I could say that SoftSwiss was wrong.
Topic: LTC CASINO Resolved. - page 6. (Read 20582 times)
LTCCasino still thinks that this is a fraudulent case.
Softswiss also confirmed that the win is not legit.
But now the player can withdraw his money as there is not enough evidence of fraud...
What a ridiculous outcome. The paranoia of the LTCCasino management was ruining the casino's reputation during the last three months and now nothing will help to clean it up.
Softswiss also confirmed that the win is not legit.
But now the player can withdraw his money as there is not enough evidence of fraud...
What a ridiculous outcome. The paranoia of the LTCCasino management was ruining the casino's reputation during the last three months and now nothing will help to clean it up.
So you finally came to your senses and realized that if you don't have proof of wrongdoings, you can't deny a player his winnings based on your hunch.
We have always been fair casino and always paid all legal winnings.
We stay sure that there was a bug on Wazdan's side. This is not proofed with documents because Wazdan is keeping silence and does not reply our questions.
We take responsibility on providing Wazdan's games to our customers and as long as three-months investigation period passed, we pay.
Dear ltc casino.
Thanks for your decision.
Really appreciate it.
I would like to know if I could make a single withdraw and have my account closed as I have explained previously I have a gambling addiction and in a ideal world after waiting 3 months for the investigation to end my winnings became less than half due the crypto fluctuations.
I have made the first attempt to withdraw the max daily amount of 15ltc but the transaction is still pending so far.
ill be happy to remove the flag once the payment is paid in full ,either ways you decide.
Thanks again.
Best regards.
Any update yet?
Not yet.
I did manage to make a daily withdrawn.
Hopefully they will agree for me to take all of it at once and they can close my account.
I need to heal by all this and make sure I stay away from casinos.
@ltccasino is there any chance you could pay the money all at once? If not at least the first three months worth of daily cashout as I due the investigation i couldn't and ill start to withdrawn the rest daily till I will withdrawn it all.
I hope this could be done .
Thank you.
So you finally came to your senses and realized that if you don't have proof of wrongdoings, you can't deny a player his winnings based on your hunch.
We have always been fair casino and always paid all legal winnings.
We stay sure that there was a bug on Wazdan's side. This is not proofed with documents because Wazdan is keeping silence and does not reply our questions.
We take responsibility on providing Wazdan's games to our customers and as long as three-months investigation period passed, we pay.
Dear ltc casino.
Thanks for your decision.
Really appreciate it.
I would like to know if I could make a single withdraw and have my account closed as I have explained previously I have a gambling addiction and in a ideal world after waiting 3 months for the investigation to end my winnings became less than half due the crypto fluctuations.
I have made the first attempt to withdraw the max daily amount of 15ltc but the transaction is still pending so far.
ill be happy to remove the flag once the payment is paid in full ,either ways you decide.
Thanks again.
Best regards.
Any update yet?
So you finally came to your senses and realized that if you don't have proof of wrongdoings, you can't deny a player his winnings based on your hunch.
We have always been fair casino and always paid all legal winnings.
We stay sure that there was a bug on Wazdan's side. This is not proofed with documents because Wazdan is keeping silence and does not reply our questions.
We take responsibility on providing Wazdan's games to our customers and as long as three-months investigation period passed, we pay.
Dear ltc casino.
Thanks for your decision.
Really appreciate it.
I would like to know if I could make a single withdraw and have my account closed as I have explained previously I have a gambling addiction and in a ideal world after waiting 3 months for the investigation to end my winnings became less than half due the crypto fluctuations.
I have made the first attempt to withdraw the max daily amount of 15ltc but the transaction is still pending so far.
ill be happy to remove the flag once the payment is paid in full ,either ways you decide.
Thanks again.
Best regards.
So you finally came to your senses and realized that if you don't have proof of wrongdoings, you can't deny a player his winnings based on your hunch.
We have always been fair casino and always paid all legal winnings.
We stay sure that there was a bug on Wazdan's side. This is not proofed with documents because Wazdan is keeping silence and does not reply our questions.
We take responsibility on providing Wazdan's games to our customers and as long as three-months investigation period passed, we pay.
So you finally came to your senses and realized that if you don't have proof of wrongdoings, you can't deny a player his winnings based on your hunch.
Our white-label operator SoftSwiss, hosting over 200 respected casino brands, unequivocally classifies this win as a fraud.
Based on your track record, I assume this statement won't be backed by any proof, will it? Their investigators confirmed the player cheated but you are not going to present any kind of report or evidence that explains what the player did exactly.
Dear Player and Forum Community,
We apologize for the delay, but the situation is unprecedented and took considerable time to resolve.
To sum up, here are the key findings of our investigation:
1. We consider the player's in-game behavior to be highly suspicious. The arguments have already been given above: playing only one slot, winning several jackpots in a row, and so on.
2. We believe that the winnings were not possible without a vulnerability in Wazdan's software.
3. We consider the player to be prone to fraud since they blackmailed us, threatening to file a complaint with the UK public authorities and demanding the lost deposits back. The player regularly blackmails various casinos in a similar way, as evidenced by their activity on the LCB forum.
_______________________________________________________________________________ _______________________________
Our white-label operator SoftSwiss, hosting over 200 respected casino brands, unequivocally classifies this win as a fraud. Unfortunately, Wazdan has refused to cooperate with our investigation by leaving most of the questions unanswered. We see their conduct as highly unprofessional, while the only reasonable explanation for it is an attempt to escape liability.
Still, we have to accept responsibility for hosting Wazdan games in our casino. As an honest and liable casino, we have made the following decision:
Despite our belief that we are dealing with a highly irregular situation, we are unfreezing the player's account since a three-month investigation failed to provide strict evidence of fraud.
As of now, the player's account is active and all the funds are withdrawable.
We apologize for the delay, but the situation is unprecedented and took considerable time to resolve.
To sum up, here are the key findings of our investigation:
1. We consider the player's in-game behavior to be highly suspicious. The arguments have already been given above: playing only one slot, winning several jackpots in a row, and so on.
2. We believe that the winnings were not possible without a vulnerability in Wazdan's software.
3. We consider the player to be prone to fraud since they blackmailed us, threatening to file a complaint with the UK public authorities and demanding the lost deposits back. The player regularly blackmails various casinos in a similar way, as evidenced by their activity on the LCB forum.
_______________________________________________________________________________ _______________________________
Our white-label operator SoftSwiss, hosting over 200 respected casino brands, unequivocally classifies this win as a fraud. Unfortunately, Wazdan has refused to cooperate with our investigation by leaving most of the questions unanswered. We see their conduct as highly unprofessional, while the only reasonable explanation for it is an attempt to escape liability.
Still, we have to accept responsibility for hosting Wazdan games in our casino. As an honest and liable casino, we have made the following decision:
Despite our belief that we are dealing with a highly irregular situation, we are unfreezing the player's account since a three-month investigation failed to provide strict evidence of fraud.
As of now, the player's account is active and all the funds are withdrawable.
I have been following this whole topic and was silent the whole time but I'm happy the ceo told u he'll pay u. U should ask them to pay u in USD and not LTC with the LTC/USD exchange rate from the time u wanted to withdraw since u were going to cash out anyway and it's their fault for preventing u withdrawing. Hell they should even pay u 2x for causing so much stress. I'm sorry for your mothers health and hope u will be able to get her the help she needs. Don't even mention about breaks, just stop forever. U got lucky but these casinos are made to drain your balance and they will ruin your life in the long run. Remember this life is a test from Allah and trying to get to the highest paradise should be our only goal in this life. Take care.
Hi everyone, i have great news!
The ceo of ltc casino said he will pay me.
i don't want to sing victory yet as unfortunately i will belive this only once i get my winnings.
But i wanted to share this with you all first as u were so very supportive and os also thanks to each one of you that I found the strenght to pursue my battle.
Once I receive my winnings i would like to remove the red flag and i would immensely appreciate if once the matter is 100% sorted if those who supported could remove it.
All I wanted was to get what I honestly won and once I get my money I have not reason to hold begrudges.
I just hope what ltc casino ceo is true.
once I'll get pay I will cash out my money and close my crypto account and also the account here.
I need a break for it all, mostly gambling. I can spend this money on my mum's health and give her the best opportunity to talk and and move again.
it has been a very challenging 6 months for me and again I want to say thanknu to u all.
ill keep u updated if this is going to happen for real.
Best regards.
Bambolina
The ceo of ltc casino said he will pay me.
i don't want to sing victory yet as unfortunately i will belive this only once i get my winnings.
But i wanted to share this with you all first as u were so very supportive and os also thanks to each one of you that I found the strenght to pursue my battle.
Once I receive my winnings i would like to remove the red flag and i would immensely appreciate if once the matter is 100% sorted if those who supported could remove it.
All I wanted was to get what I honestly won and once I get my money I have not reason to hold begrudges.
I just hope what ltc casino ceo is true.
once I'll get pay I will cash out my money and close my crypto account and also the account here.
I need a break for it all, mostly gambling. I can spend this money on my mum's health and give her the best opportunity to talk and and move again.
it has been a very challenging 6 months for me and again I want to say thanknu to u all.
ill keep u updated if this is going to happen for real.
Best regards.
Bambolina
@slowdeath are u asking me if I'm afraid of the government or paying taxes?
I was asking this question to @saxydev.
I think the casino is also owned by dama, I'm not 100% sure.Many sites that get paid to advertise ltc casino state that, but not sure is true as they don't have a license.
who is dama?
Funny how they claimed their 3 months investigation under their t&c ,yet they now have breached their t&c not paying me.
let's think about the following:
If you had a company, and in your company's TOS it would be there:
"The company can delay paying salaries for up to 3 months"
And the company goes 1 month without paying salaries, but in the following month they have funds to pay salaries, would an honest company, that has feelings for the workers and that also wants to preserve their reputation wait for another 2 months to pay salaries to workers even though they already have the money to pay?
In the case of this casino, why would they wait 3 months for an investigation? 3 months is 90 days, what online company would take 90 days just to investigate a user's account who was playing at the casino? I don't believe that a person needs to take 90 days for this task, honestly it's absurd. Even a preliminary investigation of a plane crash that is something more complex doesn't take 90 days for them to investigate and tell the public
It's clear that the problem here is that they don't have the funds to pay you, if they are honest and say they don't have the money to pay you then they will lose all customers, that's why they are adopting this strategy that they gave company X to investigate, who don't believe that game provider Z is right, then they accuse you of cheating, then they use TOS to wait 3 months, all these arguments are to buy time to get money.
The problem with this strategy is that their reputation has dropped a lot and as a result they have lost customers, so without customers they can't pay you anymore
Spot on!
To be honest I truly believe they never had intentions to pay me as they way they acted from the beginning made no sense.
Which casino block's your account and goes radio silence.
I think they hoped i simply disappeared and they replied because i made enough noise ,yet started all this lies for no paying eaxcly as you said.
Dama NV is the casino owner, i guess is the company.
i think this Andrei must be a streamer who was given some shares to advertise their casino. If you check the way he speaks
in the community gambling forum you can realise is not a stereotypical casino ceo.
So many lies is unreal,he even said I send a cyber attack to his site and sent them fake authority emails!!!
As if !! He really tried to paint as this amazing haker!! As if i had so many skills i would have been here still fighting!
At this point I would have accept my total deposits if he admitted the casino couldn't afford to pay but i guess they can afford that either!
@slowdeath are u asking me if I'm afraid of the government or paying taxes?
I was asking this question to @saxydev.
I think the casino is also owned by dama, I'm not 100% sure.Many sites that get paid to advertise ltc casino state that, but not sure is true as they don't have a license.
who is dama?
Funny how they claimed their 3 months investigation under their t&c ,yet they now have breached their t&c not paying me.
let's think about the following:
If you had a company, and in your company's TOS it would be there:
"The company can delay paying salaries for up to 3 months"
And the company goes 1 month without paying salaries, but in the following month they have funds to pay salaries, would an honest company, that has feelings for the workers and that also wants to preserve their reputation wait for another 2 months to pay salaries to workers even though they already have the money to pay?
In the case of this casino, why would they wait 3 months for an investigation? 3 months is 90 days, what online company would take 90 days just to investigate a user's account who was playing at the casino? I don't believe that a person needs to take 90 days for this task, honestly it's absurd. Even a preliminary investigation of a plane crash that is something more complex doesn't take 90 days for them to investigate and tell the public
It's clear that the problem here is that they don't have the funds to pay you, if they are honest and say they don't have the money to pay you then they will lose all customers, that's why they are adopting this strategy that they gave company X to investigate, who don't believe that game provider Z is right, then they accuse you of cheating, then they use TOS to wait 3 months, all these arguments are to buy time to get money.
The problem with this strategy is that their reputation has dropped a lot and as a result they have lost customers, so without customers they can't pay you anymore
@slowdeath are u asking me if I'm afraid of the government or paying taxes? Because i do not, i pay taxes ,work and not criminal record. I'm a normal citizen.
I have requested to casino guru to get in touch with SoftSwiss to see if is true that they are investigating.
At this point I have zero trust as they have lied so many times.
Once they will let me know I'll have not other choices than report them everywhere i can.
I think the casino is also owned by dama ,I'm not 100% sure.Many sites that get paid to advertise ltc casino state that, but not sure is true as they don't have a license.
Funny how they claimed their 3 months investigation under their t&c ,yet they now have breached their t&c not paying me.
They literally accused me of so many things ,soon they will accused for natural disasters too.
I really thought they would have eventually pay me once game provider and casino guru done the checks and confirmed my honesty. Again they went silent !
I have requested to casino guru to get in touch with SoftSwiss to see if is true that they are investigating.
At this point I have zero trust as they have lied so many times.
Once they will let me know I'll have not other choices than report them everywhere i can.
I think the casino is also owned by dama ,I'm not 100% sure.Many sites that get paid to advertise ltc casino state that, but not sure is true as they don't have a license.
Funny how they claimed their 3 months investigation under their t&c ,yet they now have breached their t&c not paying me.
They literally accused me of so many things ,soon they will accused for natural disasters too.
I really thought they would have eventually pay me once game provider and casino guru done the checks and confirmed my honesty. Again they went silent !
Andrei Nikolaev is his name. He goes by Andrei TTR which is stage name.
In his blog he holds a pic with his passport.
https://thepubliccammeray.com.au/who-is-andrey-ttr-the-owner-of-a-casino-blog-forum/
https://www.affiliateguarddog.com/community/members/ttr.11796/ this is profile as ceo of ltc casino in guarddof site ,a casino affiliate site.
https://ttrcasinos.com pla scroll down to see what TTR casino has to say about him.
Is this true? How one would know? But there is only one way to find out ,exposing publicly and to authorities ,he made many videos so there is a face and an alias if is Andrei Nikolaev is not his real name.
Living in Portugal it makes it easier to get caught.
They are currently sanctions for Russians and this guy is running an illegal casino and scamming people while living in Portugal.
Again it could be all a lie or a cover ,this i don't know. What i know is that authorities don't care about little people like me been robbed but if this guy is making profits with an illegal casino and most likely evading taxes I'm pretty sure that the authorities will want to catch him and making him pay.
For all i have seen in Internet ltc casino reviews have one thing in common, rigged games ,difficultly at withdrawing and ghost support,and many more of exploting vulnerable players refusing to close their account under self-exclusion. That happened to me as well.
To be honest I just want my payment and move on as im so sick it of it all.
Hopefully casino guru will reach Softwiss and comfirm if they are investigating or not as I personally don't believe a single word that comes out ltc casino rep or their ceo.
I speak portuguese because my country was colonized by portugal, i know very well that in portugal the laws work very well and they will even go after this scammer if you report your case to the portugal police, in portugal there is a department in the police that pursues this type of internet crimes. you were robbed, this is a crime and as such you have the right to report it to the portugal police
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?
what u mean by remote control?
thanks for sharing the videos but i don't speak Russian so unless someone in the forum does and kindly helps out with the translation is going to be an hard call.
i can try to share the videos in TGC as the last ceo post video was traslated by one of the OP in the forums.
Btw i just read Ltc casino owner replies in the gambling community forum.
Same lies over and over and he stated he won't pay me a cent!
He did not even mentioned Softwiss, probably another lie to keep casino guru sweet and extended their score high.
I truly wandered how involved is Softwiss on all this as they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating as Andrey TTR has stated.
This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c and refusing to pay my winnings without a shred of evidence is simply confirming is a thieve and a scammer.
Hopefully some Russian speaker will be able to translate what the videos u shared says.
But nothing surprises me anymore from this crypto swindler.
The amount of lies has written in TGC makes one doubt if is actually sound.
1 - you can ask someone from the russian section to translate
2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.
Will do that thank you.
Its cristal clear He's lying though his teeth now. If u have a chance check the owner himself has reply in the gambling community forum. Same lies and nothing new,yet not one shred of evidence, not even for softswiss.
I'm waiting for casino guru to close the case, ill be handling my laptop and all I have to the police and get a lawyer,happy to give my winning away to see this impostor paying legally.
I would have settled for less money if he admired he was broke but I'm not going to stop at nothing as he accused me of cheating when I didn't. Wonder how many people he scammed before me and they let it go because they just gave up.
He tried to ruin wadzan reputation publicly, who does that!!! He calls everyone a scammer except himself.
if this casino had money they would have paid you a long time ago, they wouldn't be prolonging this case and destroying their image. any person who has a business that same business can give him high profits and that person wants to have and maintain a good reputation so that person would never risk destroying his reputation by not paying a low amount to a customer, that's why It's clear they don't have the money to pay you. I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation? he doesn't say anything about it. contact the police
Contact the police and say what? Hey mr. policeman i played on a illegal/unlicensed casino with money probably not declared to taxes, can you help me with my illegal activity?
Are you afraid of governments and of paying taxes? case of OP is serious, it should be reported to the police, it was robbed by a casino, it is the duty of the police to chase and find the scammer and do justice
Andrei Nikolaev is his name. He goes by Andrei TTR which is stage name.
In his blog he holds a pic with his passport.
https://thepubliccammeray.com.au/who-is-andrey-ttr-the-owner-of-a-casino-blog-forum/
https://www.affiliateguarddog.com/community/members/ttr.11796/ this is profile as ceo of ltc casino in guarddof site ,a casino affiliate site.
https://ttrcasinos.com pla scroll down to see what TTR casino has to say about him.
Is this true? How one would know? But there is only one way to find out ,exposing publicly and to authorities ,he made many videos so there is a face and an alias if is Andrei Nikolaev is not his real name.
Living in Portugal it makes it easier to get caught.
They are currently sanctions for Russians and this guy is running an illegal casino and scamming people while living in Portugal.
Again it could be all a lie or a cover ,this i don't know. What i know is that authorities don't care about little people like me been robbed but if this guy is making profits with an illegal casino and most likely evading taxes I'm pretty sure that the authorities will want to catch him and making him pay.
For all i have seen in Internet ltc casino reviews have one thing in common, rigged games ,difficultly at withdrawing and ghost support,and many more of exploting vulnerable players refusing to close their account under self-exclusion. That happened to me as well.
To be honest I just want my payment and move on as im so sick it of it all.
Hopefully casino guru will reach Softwiss and comfirm if they are investigating or not as I personally don't believe a single word that comes out ltc casino rep or their ceo.
I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation?
Who says they are even investigating? There isn't a shred of evidence to prove that LTC Casino even approached and got in contact with SoftSwiss. We only have a post by a casino representative saying SoftSwiss is involved. That same casino representative has promised to make all player data public once their investigation is concluded. That was a lie and they didn't. They claimed OP was playing 16 hours without any breaks between the rounds. That was also a lie. If I am given a choice to trust the words of someone who has already lied multiple times or not to trust them, I choose not to.I have sent emails to their managers and some other contacts i found in LinkedIn.
Just to confirm if they were really investigating.
I have tried to contact also their Rep in CM but radio silence, none replied.
Casino guru close the case and lower their score to 5.2 as questionable reputation.
They closed the complaint as unresolved under uncertain case and passive regulator.
They told me they will keep investigating and still waiting for Softwiss report. In 3 months time ltc casino failed to provide that wadzan games had malfunction or vulnerabilities and my game play was actually checked by 2 third party.
I truly doubt SoftSwiss wants to get involved or they are as they sell this slots to many casino.
I wonder if writing to the European gaming commission and make them aware of the situations as this casino is operating in Europe with not license and they are clearly stealing money from people.
Softwiss is providing softwares to a casino with not licence and enabling this individuals to scam people.
They must be aware by now as there is also a big conversation in the gambling community forum, this time the ceo of ltc casino is replying with the same lies. He asked me for my documents to publish my gameplay first and I refuse as at this point I will not give my documents to a casino that has been proven to be a scam.
I have offered when I first won, naively to give my documents as I really believe it was a legitimate casino.
the site states they will never ask for documents.
Btw my play history has been shared im not sure is the same that they passed it to casino guru but im not sure how to share it here, im not the best tech person but is in this forum if anyone wants to check it.
If u read the replies of the ceo of Ltc casino you will totally get what sort of person is running this casino.
My biggest question is how come Softwiss is involved with this individuals!!!
Why dont you send your documents? This probably makes casino thinking, why he dont want to send documents, does he have something to hide.
Also pushing payment from the casino before investigation is finished, does look very suspicious to me, like casino.guru stated.
Its 150k in line, I would do everything in my power to get it.
I think you should try to stay calm as much as possible, but after reading this case again, you are pushing casino.guru on this and going from arbitage to arbitage.
I do understand, that this is hard for you, but try your best to calm down till the investigation is finished.
Good luck to you, there is too much stuff of this case posted here and there, it makes it very hard to understand everything.
Fist u you have followed the case i offered to send my documents at first, the casino rep stated they will never ask for documents. The even write that in their blog , even if one wins big ammounts.
You saying i am pushing to get paid? It has been over 3 months now and their 3 months t&c have expired to investigate.
I would send my documents to casino guru, with the insurance i get paid once if is true that Softwiss is actually investigating.
The casino has lied about many things and many times and for me to send documents now to them and risk to have also my identity stolen and not only my money is madness. Its is an illegal casino overall and they have acted very shady.
Pushing to get paid is suspicious? I'm sorry, i disagree and i did spent over 15k in this casino and at not point they ask me for documents.
i have used coinbase and bitcoinchain to make deposits and make withdrawals and both i have to be verified.
I want to know if Softwiss is really investigating as it could be another lie, i will send my documents happily to them or casino guru as they are establishes known companies.once my payment are comfirmed.
Unfortunately this casino and their ceo haven't acted as an honest casino would do and they have breached their t&c conditions and yet they haven't paid. Excuses after Excuses. Only accusation and not one single prove of evidences.
I have to say, I totally disagree with you. You keep repeating yourself.
Using coinbase means nothing.
Proof to them your indentity and source of funds if needed and you have a chance to get paid, if you have nothing to hide.
I hope this case resolved after softswiss investigation. I would personally send them all they ask, which is needed for investigation.
They never asked me so far for documents. I did offer at the beginning and they said they would never as for documents as is this is all they stand aganist since is a crypto anonumous casino.
Once softwiss, if is true that they are investigating as we don't know yet , share their findings and confirm my winnings i have absolutely not issues to pass my documents over.
I rather prove my identity to Softwiss or Casino guru tough.
I'm not sending documents to this individuals till im 100% sure they are not scammers.
So far they have acted very shady.
Ps i repeat myself because there is one story, I can't invent new things. Sorry.
I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation?
Who says they are even investigating? There isn't a shred of evidence to prove that LTC Casino even approached and got in contact with SoftSwiss. We only have a post by a casino representative saying SoftSwiss is involved. That same casino representative has promised to make all player data public once their investigation is concluded. That was a lie and they didn't. They claimed OP was playing 16 hours without any breaks between the rounds. That was also a lie. If I am given a choice to trust the words of someone who has already lied multiple times or not to trust them, I choose not to.I have sent emails to their managers and some other contacts i found in LinkedIn.
Just to confirm if they were really investigating.
I have tried to contact also their Rep in CM but radio silence, none replied.
Casino guru close the case and lower their score to 5.2 as questionable reputation.
They closed the complaint as unresolved under uncertain case and passive regulator.
They told me they will keep investigating and still waiting for Softwiss report. In 3 months time ltc casino failed to provide that wadzan games had malfunction or vulnerabilities and my game play was actually checked by 2 third party.
I truly doubt SoftSwiss wants to get involved or they are as they sell this slots to many casino.
I wonder if writing to the European gaming commission and make them aware of the situations as this casino is operating in Europe with not license and they are clearly stealing money from people.
Softwiss is providing softwares to a casino with not licence and enabling this individuals to scam people.
They must be aware by now as there is also a big conversation in the gambling community forum, this time the ceo of ltc casino is replying with the same lies. He asked me for my documents to publish my gameplay first and I refuse as at this point I will not give my documents to a casino that has been proven to be a scam.
I have offered when I first won, naively to give my documents as I really believe it was a legitimate casino.
the site states they will never ask for documents.
Btw my play history has been shared im not sure is the same that they passed it to casino guru but im not sure how to share it here, im not the best tech person but is in this forum if anyone wants to check it.
If u read the replies of the ceo of Ltc casino you will totally get what sort of person is running this casino.
My biggest question is how come Softwiss is involved with this individuals!!!
Why dont you send your documents? This probably makes casino thinking, why he dont want to send documents, does he have something to hide.
Also pushing payment from the casino before investigation is finished, does look very suspicious to me, like casino.guru stated.
Its 150k in line, I would do everything in my power to get it.
I think you should try to stay calm as much as possible, but after reading this case again, you are pushing casino.guru on this and going from arbitage to arbitage.
I do understand, that this is hard for you, but try your best to calm down till the investigation is finished.
Good luck to you, there is too much stuff of this case posted here and there, it makes it very hard to understand everything.
Fist u you have followed the case i offered to send my documents at first, the casino rep stated they will never ask for documents. The even write that in their blog , even if one wins big ammounts.
You saying i am pushing to get paid? It has been over 3 months now and their 3 months t&c have expired to investigate.
I would send my documents to casino guru, with the insurance i get paid once if is true that Softwiss is actually investigating.
The casino has lied about many things and many times and for me to send documents now to them and risk to have also my identity stolen and not only my money is madness. Its is an illegal casino overall and they have acted very shady.
Pushing to get paid is suspicious? I'm sorry, i disagree and i did spent over 15k in this casino and at not point they ask me for documents.
i have used coinbase and bitcoinchain to make deposits and make withdrawals and both i have to be verified.
I want to know if Softwiss is really investigating as it could be another lie, i will send my documents happily to them or casino guru as they are establishes known companies.once my payment are comfirmed.
Unfortunately this casino and their ceo haven't acted as an honest casino would do and they have breached their t&c conditions and yet they haven't paid. Excuses after Excuses. Only accusation and not one single prove of evidences.
I have to say, I totally disagree with you. You keep repeating yourself.
Using coinbase means nothing.
Proof to them your indentity and source of funds if needed and you have a chance to get paid, if you have nothing to hide.
I hope this case resolved after softswiss investigation. I would personally send them all they ask, which is needed for investigation.
Contact the police and say what? Hey mr. policeman i played on a illegal/unlicensed casino with money probably not declared to taxes, can you help me with my illegal activity?
Unless the UK government where OP lives prohibits playing on crypto gambling platforms that are unlicensed or are not licensed by the UK Gambling Commission, the player has every right to use his crypto to make bets. Taxable events occur when the crypto is exchanged for other digital assets or fiat currencies, which wasn't the case here. I seriously doubt he was breaking any laws. But I also don't think UK authorities can investigate a Russian citizen (if the owner is Russian) who operates an anonymous crypto casino. That's out of their jurisdiction. it is not illegal to play for UK players. The ceo of the casino is Russian but lives in Portugal for the last ten years.Again im not sure with Brexit how this could unfold as UK is not EU anymore.
But I wonder if contacting the Portuguese governments and authorities to question what is their position on casino owner stealing cryptos and operating an illegal casino in Europe.
Andrey TTR is Russian but he has lived the past 10 years in Portugal.
After 10 years he must have achieved so sort of rights to live there. There is sanctions aganist Russian at the moment and and maybe could be an idea to put some lights on him and see what happens.
He did steal from me and many people ,included himself said he lives in Portugal. He said in the gambling community that crypto money is not taxable in Portugal but surely running an unlicensed casino and stealing money from Uk can't be legal .
Food for thoughts?;
Also can you answer questions on TheGamblingCommunity? Like why do all your screenshots from the first post use remote control?
what u mean by remote control?
thanks for sharing the videos but i don't speak Russian so unless someone in the forum does and kindly helps out with the translation is going to be an hard call.
i can try to share the videos in TGC as the last ceo post video was traslated by one of the OP in the forums.
Btw i just read Ltc casino owner replies in the gambling community forum.
Same lies over and over and he stated he won't pay me a cent!
He did not even mentioned Softwiss, probably another lie to keep casino guru sweet and extended their score high.
I truly wandered how involved is Softwiss on all this as they never reply to my emails,and for the record I simplyasked them to comfirm if they are investigating as Andrey TTR has stated.
This guy keeps lying and pretend to be the honest ,yet he has now breached his own t&c and refusing to pay my winnings without a shred of evidence is simply confirming is a thieve and a scammer.
Hopefully some Russian speaker will be able to translate what the videos u shared says.
But nothing surprises me anymore from this crypto swindler.
The amount of lies has written in TGC makes one doubt if is actually sound.
1 - you can ask someone from the russian section to translate
2 - it is obvious that all these arguments they are giving are precisely for not paying you or else they don't have the money to pay you and they are trying to buy time to get money to pay you, so think that from now on you have to go to the police and the courts, they are the only ones who can help you in this case, hand over everything you have on them to the police.
Will do that thank you.
Its cristal clear He's lying though his teeth now. If u have a chance check the owner himself has reply in the gambling community forum. Same lies and nothing new,yet not one shred of evidence, not even for softswiss.
I'm waiting for casino guru to close the case, ill be handling my laptop and all I have to the police and get a lawyer,happy to give my winning away to see this impostor paying legally.
I would have settled for less money if he admired he was broke but I'm not going to stop at nothing as he accused me of cheating when I didn't. Wonder how many people he scammed before me and they let it go because they just gave up.
He tried to ruin wadzan reputation publicly, who does that!!! He calls everyone a scammer except himself.
if this casino had money they would have paid you a long time ago, they wouldn't be prolonging this case and destroying their image. any person who has a business that same business can give him high profits and that person wants to have and maintain a good reputation so that person would never risk destroying his reputation by not paying a low amount to a customer, that's why It's clear they don't have the money to pay you. I would like to know how much money are they paying for softswiss to investigate? if they are paying then how long did they ask softswiss to finish the investigation? he doesn't say anything about it. contact the police
Contact the police and say what? Hey mr. policeman i played on a illegal/unlicensed casino with money probably not declared to taxes, can you help me with my illegal activity?
who are u referring when u are saying money probably not declared yo taxes???
First I'm not doing anything illegal to play as a player I can play out of the UK and I pay my taxes ,I actually bought my coins with money true coinbase and bitcoinchain, 2 sites that one has to actually be fully verified. Which illegal activity you are referring to? The only illegallity in here is the casino stealing my money.
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