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Topic: ▰▰▰ LUCKYGAMES.IO ▰▰▰ ✅ 5 Awesome Games ✅ 61 Cryptocurrencies ✅ Daily Contests - page 32. (Read 45340 times)

sr. member
Activity: 332
Merit: 273
Hi LuckyGames... User:HighRoller here.
I've messaged LuckyLuke1, GugaJuca and I've tried going through your support but I cannot get any help. I really don't understand how this happened. There was a trade *ROLL executed at 9:25am for my max amount of DOGE (Which is something I would never do because it's absolutely stupid), and I come back to see at 9:35am that everything is gone. I am asking for any help possible here. I did not execute that trade, and I don't know how to prove it... Can you please help me out here? I am begging at this point. I have been contacting support now for several hours and I'm just trying to get some help. Please.

Look at this now. I have been told by the administrators that no one hacked into my account. However I never said someone hacked into my account it was just a roll that I didn't execute. This site is very buggy and now suddenly my losing bet cannot be found on the site. I feel scammed now. https://m.luckygames.io/bet/11,140,076,202/

Dear HighRoller,

Our system is cleaning the old bets and archiving them, especially if you placed lots of new bets after this one (11,140,076,202). That's why your bet was automatically deleted.
Anyway, I've just recovered your bet and it was a winning one  https://luckygames.io/bet/11,140,076,202/

Our system never placed bets by itself, only if the player executed the bet or in case of hijacking the account. I've checked the logs and there were login actions from 1 IP only.
You should have stopped placing bets and made a screenshot of your bets history at least, instead of placing new ones.
It seems like you're trying to recover your loss this way.
hero member
Activity: 574
Merit: 500
Merry Christmas everyone! Happiness and good luck to you and your family !!!

Thats a bit late?
newbie
Activity: 5
Merit: 0
Hi LuckyGames... User:HighRoller here.
I've messaged LuckyLuke1, GugaJuca and I've tried going through your support but I cannot get any help. I really don't understand how this happened. There was a trade *ROLL executed at 9:25am for my max amount of DOGE (Which is something I would never do because it's absolutely stupid), and I come back to see at 9:35am that everything is gone. I am asking for any help possible here. I did not execute that trade, and I don't know how to prove it... Can you please help me out here? I am begging at this point. I have been contacting support now for several hours and I'm just trying to get some help. Please.



Look at this now. I have been told by the administrators that no one hacked into my account. However I never said someone hacked into my account it was just a roll that I didn't execute. This site is very buggy and now suddenly my losing bet cannot be found on the site. I feel scammed now. https://m.luckygames.io/bet/11,140,076,202/
newbie
Activity: 5
Merit: 0
Hi LuckyGames... User:HighRoller here.
I've messaged LuckyLuke1, GugaJuca and I've tried going through your support but I cannot get any help. I really don't understand how this happened. There was a trade *ROLL executed at 9:25am for my max amount of DOGE (Which is something I would never do because it's absolutely stupid), and I come back to see at 9:35am that everything is gone. I am asking for any help possible here. I did not execute that trade, and I don't know how to prove it... Can you please help me out here? I am begging at this point. I have been contacting support now for several hours and I'm just trying to get some help. Please.
legendary
Activity: 3066
Merit: 1312
is there anyway that you can create two chats for example , the chat in luckygames isn't constructive at all
a lot of people just spamming to get rain , it's making it really hard to enjoy the chat

make a chat for people who wagered 1 or 2 BTC maybe , this chat should have less spammers

also what's the legend tag that's showing for some users ??

It is a good suggestion, I have to agree that chat with too much spammers is kinda annoying. Another way could be something like a requirement to be able to chat. Maybe with a wagered amount requirement, I wouldn't be surprised if the spammers will stay as long as possible if there is no strict rules.
Spammers should not even eligible for any rains, so adding a new chat for players with low wagered amount with smaller rain amount would be a win-win solution for all players.
hero member
Activity: 905
Merit: 502
I miss dooglus
yeah i avoid chat 98% of the time. =I click on 10 profiles at random 9 our of 10 wager less then 20k sats at site
legendary
Activity: 2436
Merit: 1804
guess who's back
is there anyway that you can create two chats for example , the chat in luckygames isn't constructive at all
a lot of people just spamming to get rain , it's making it really hard to enjoy the chat

make a chat for people who wagered 1 or 2 BTC maybe , this chat should have less spammers

also what's the legend tag that's showing for some users ??
hero member
Activity: 905
Merit: 502
I miss dooglus
legendary
Activity: 1078
Merit: 1000

if you are really sure about this and got some proof which is i saw that it is solid proof. Then you might to post on scam accusation on them. 1k euro is not worth compare to the site that they build so long. They will lose everything after some red trust on them. Does not make any sense here if they suddenly accused you without any solid reason and they do not even reply on your responds as well.
sr. member
Activity: 332
Merit: 273
My problem is solved, lately the support was very kind and helpful. Thank you very much. I can understand the situation and i am sorry for the trouble i may caused. My trust in luckygames is back!

This case was solved peacefully. Thanks for your fast cooperation and providing all information needed.

This case should be a warning for all users! The hackers are very smart, they even create accounts on bitcointalk, trying to manipulate for unlocking/recovering the hacked accounts via bitcointalk.

Don't use weak passwords. Don't share your email address to anyone. Use 2FA for better security.
newbie
Activity: 6
Merit: 0
My problem is solved, lately the support was very kind and helpful. Thank you very much. I can understand the situation and i am sorry for the trouble i may caused. My trust in luckygames is back!

sr. member
Activity: 332
Merit: 273
*** <- i never wrote that. That must be the "attacker" who also hacked my account.
I did not wrote this. This guy knows my email -address (*** one), the "cloudbrowse" email is not mine!

wtf

edit: i only use ivpn as i mentioned in earlier post. Camel is a good friend of mine, i dont know the other guys.

There is another thread from someone, who is trying to unlock selfcut account.
https://bitcointalksearch.org/topic/luckygamesio-scam-2654630

Contact us using the Support form at Luckygames, if it wasn't you.

Actually, there is a post in this thread also.

they wont let me withdraw my earnings and they are saying i'm a hacker, be aware of this site until i get my funds
sr. member
Activity: 332
Merit: 273
I was banned out of nowhere, and they are unfriendly to me, they also say i did something wrong which i never did.

There is no evidence/proof from their side, they just made some "extra delays" by holding me-in-line for 1 month.

I want my money back.!

I beleave that you can understand, that i am quite angry meanwhile.

Admin (pla1er) didnt wrote me one single time regarding this case.

And yes, i use IVPN (most expensive and private vpn) as a service as i care about my security.

AND NO, i never used multi accs. why should i, i have 200 refs and money on my account. And i never participated in any "rains" as this is just peanuts to me.- I made it rain often for others...

And im also a VIP, which means i can use the Faucet-feature when i got no money, there is literally no usage of having multiple accounts.

on top of that, they just banned me from live-support it seems: https://i.gyazo.com/8eda1f5a880173eaa7c6a8ceaf9a5ba5.mp4

And i am regulary depositing "big" amounts https://i.gyazo.com/acbc88d2c267ce1ebeb9a2e06aa3997b.png tell my why i should break the rules and risk my money with that.



Hello,

The main reason of the ban is that you were brute-forcing accounts and hacking them using selfcut account and IP provided.
User ID 4051418 is selfcut’s ID. You can check it here https://luckygames.io/user/4051418/
And IP address which you provided in the support ticket 83.185.247.173

Actually one of users that you hacked - egulova, contacted us https://imgur.com/yithxoI

You told that someone hacked your account and used the same VPN as you… Sounds fishy…

But, how would you explain that we noticed you, contacting our support to recover selfcut account using egulova account?
You hacked and login into egulova account, your username in the ticket has been updated https://imgur.com/LKjPBxu
Then you logged to selfcut account and your username changed back https://imgur.com/own6xgv

Probably, you didn’t know, that the username is updated at Intercom each time, when you login to different accounts, even if you use VPN to hide the identify.

Now I see that you used VPN service to hack lots of Luckygames users using different IPs.
I will share the history of IP address that you provided (83.185.247.173) and your account selfcut (4051418).

Login history by IP:
Date, User ID, IP, Action, Data, Result
'2017-12-15 17:38:24', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"hsh9328","password":"secured","authcode":"secured"}', '"{"result":true,"msg":"You have been signed in. Thank you."}"'
'2017-12-14 23:51:37', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:51:22', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:50:06', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:49:44', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:49:34', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:49:01', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:48:44', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:48:19', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:48:04', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:47:52', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:47:02', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:46:42', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"sydazfar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:40:44', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"bdr2003","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:39:23', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"antallez","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:39:01', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"antallez","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:36:22', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"ancoranoi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 23:35:45', 9959878, '83.185.247.173', 'loginSubmit', '{"username":"ancoranoi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 17:53:32', 4051418, '83.185.247.173', 'loginSubmit', '{"username":"mmontague68","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 17:53:07', 4051418, '83.185.247.173', 'loginSubmit', '{"username":"mmontague68","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 17:07:36', 4051418, '83.185.247.173', 'loginSubmit', '{"username":"Aliengt","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 17:07:02', 4051418, '83.185.247.173', 'loginSubmit', '{"username":"Aliengt","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 17:06:55', 4051418, '83.185.247.173', 'loginSubmit', '{"username":"Aliengt","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-14 17:06:43', 4051418, '83.185.247.173', 'loginSubmit', '{"username":"Aliengt","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'

Login history by User ID:
'2017-12-10 18:38:22', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"jayosworld","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 18:37:53', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"jayosworld","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 18:10:44', 4051418, '213.114.97.76', 'loginSubmit', '{"username":"ujjawalpatel","password":"secured","authcode":"secured"}', '"{"result":true,"msg":"You have been signed in. Thank you."}"'
'2017-12-10 15:39:37', 4051418, '185.145.65.58', 'loginSubmit', '{"username":"assa","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 15:29:44', 4051418, '185.145.65.58', 'loginSubmit', '{"username":"FuzionRain","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 15:16:12', 4051418, '185.145.65.58', 'loginSubmit', '{"username":"turok","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 15:16:07', 4051418, '185.145.65.58', 'loginSubmit', '{"username":"turok","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 15:13:43', 4051418, '185.145.65.58', 'loginSubmit', '{"username":"YungFloop","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 14:39:05', 4051418, '185.145.65.58', 'loginSubmit', '{"username":"ujjawalpatel","password":"secured","authcode":"secured"}', '"{"result":true,"msg":"You have been signed in. Thank you."}"'
'2017-12-10 12:39:08', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"chaybo2006","password":"secured","authcode":"secured"}', '"{"result":true,"msg":"You have been signed in. Thank you."}"'
'2017-12-10 12:36:27', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"momoSteve","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 12:36:05', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"momoSteve","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 12:34:49', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"mockadash","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 12:34:25', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"mockadash","password":"secured","authcode":"secured}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 12:34:04', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"mockadash","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 12:05:29', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"stanllei3d","password":"secured","authcode":"secured"}', '"{"result":true,"msg":"You have been signed in. Thank you."}"'
'2017-12-10 12:04:43', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"amphhero","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 12:04:28', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"amphhero","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 12:04:02', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"amphhero","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 11:59:58', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"Rucrisi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 11:55:48', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"Rucrisi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 11:54:47', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"Rucrisi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 11:54:33', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"Rucrisi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 11:54:00', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"Rucrisi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 11:53:34', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"Rucrisi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 11:53:11', 4051418, '83.185.242.23', 'loginSubmit', '{"username":"Rucrisi","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 02:58:43', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"musky","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 02:50:08', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"SeriouSam","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 02:46:42', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"sanraph","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 02:20:28', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"Arash265","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 02:14:00', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"Catnip","password":"secured","authcode":"secured",}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 01:55:21', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"savitar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 01:55:03', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"savitar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 01:54:53', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"savitar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 01:54:42', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"savitar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 01:54:22', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"savitar","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'
'2017-12-10 01:36:04', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"selfcutBank","password":"secured","authcode":"secured"}', '"{"result":true,"msg":"You have been signed in. Thank you."}"'
'2017-12-10 01:35:54', 4051418, '45.74.4.149', 'loginSubmit', '{"username":"selfcutBank","password":"secured","authcode":"secured"}', '"{"result":false,"msg":"Incorrect username, email or password"}"'

We can see that 45.74.4.149 belongs to selfcut also, because he used to login to his bank account selfcutBank.


I went further and checked your affiliates. There are only 13 with wagered values.
https://imgur.com/5pmByjI

…and you used to login to Camel, hikup, Yupiter. I would suppose, that they are self-referred or you hacked them as well?


P.S. Use strong passwords! There are lots of scammers trying to hijack your account! Enable 2FA for more security.
hero member
Activity: 905
Merit: 502
I miss dooglus
your rright why would admin risk losing a million dollar site for your 1k euro


see. something dont make sense and its on your side
newbie
Activity: 6
Merit: 0
well why would admin suspend your account if you did nothing wrong?


what does he get bt doing that if you did nothing wrong

As i said, i have over 1k eur on my account, i cant imagine that luckygames would scam users for that "low amount" but as u see, everything is possible

however, fact is, i did nothing wrong, i know their rules from day one, as i wanted to became a mod on there, my behavoir also was very nice bcaus i wanted to become a mod.

There is literally no reason i should do anything wrong and risk my "accounts-rep" and now out of nowhere  .. .

now i cant withdraw my money.

I hope that admin takes a seat and try to solve that case now as it gets public attention, i was waiting for 1 month already beein silent
hero member
Activity: 905
Merit: 502
I miss dooglus
well why would admin suspend your account if you did nothing wrong?


what does he get bt doing that if you did nothing wrong
newbie
Activity: 6
Merit: 0
I was banned out of nowhere, and they are unfriendly to me, they also say i did something wrong which i never did.

There is no evidence/proof from their side, they just made some "extra delays" by holding me-in-line for 1 month.

I want my money back.!

I beleave that you can understand, that i am quite angry meanwhile.

Admin (pla1er) didnt wrote me one single time regarding this case.

And yes, i use IVPN (most expensive and private vpn) as a service as i care about my security.

AND NO, i never used multi accs. why should i, i have 200 refs and money on my account. And i never participated in any "rains" as this is just peanuts to me.- I made it rain often for others...

And im also a VIP, which means i can use the Faucet-feature when i got no money, there is literally no usage of having multiple accounts.

on top of that, they just banned me from live-support it seems: https://i.gyazo.com/8eda1f5a880173eaa7c6a8ceaf9a5ba5.mp4

And i am regulary depositing "big" amounts https://i.gyazo.com/acbc88d2c267ce1ebeb9a2e06aa3997b.png tell my why i should break the rules and risk my money with that.
legendary
Activity: 3066
Merit: 1312
Hello, my nickname on luckygames is Selfcut.

I was there for like 4+month as a user who slowly made profit.

I thaught its a nice place/community, so i started to promote it, i got 198 referals now, and also i helped the site a lot with suggestions and feedback. (also i found some bugs which got fixed after i told them)

AND NOW:::

My account got SUSPENDED for NO REASON. I asked the support what happened like 200 times, i have screenshots of that and everything.

They told me "you got suspended bcaus you use multiply account in chat to write"

and NO i never used more then one account.!

They also told me to be patient and wait, admin will answer me within 24-48h they said like 6 times, now its over 1month and i am still waiting.

I wouldnt actually care if i wouldnt ve money on my account. They blocked me from withdrawing my money (over 1k eur).

And today i asked support again, they just said 1 sentence: "You will remain blocked"

But didnt explain to me why.

I also was kinda chat-active and made it "rain" often.

I dont see any reason why they should block me as i was a guy who helped them alot.

At first i really thaught its a nice community.


But now, this changed my mind. Please avoid this place to not get scammed guys.


I want my money back, and i want the admin to tell in public why i am blocked, i did nothing wrong!



HERE SOME PROOFS:
https://i.gyazo.com/5342f427948dd16c1525c50a200464ff.mp4 (cant withdraw)
https://i.gyazo.com/1a24f0df24faf0a8710c5b28ad1668d0.mp4 (support)
https://i.gyazo.com/e6754733bc55bb45c9c71a980f967b9c.mp4 (support2)
https://i.gyazo.com/22f05f6049484ef6bd8c4ac7de60a15a.png (wagered and registered)


This is interesting case, if you really did not do multi accounts but they accuses you that way so they need to prove it. Anyway, have you ever used this site by using free VPN? As it might be a reason why your account suspected to have other many accounts.
The answer from the support is not good as well, actually they should be more friendly to their users no matter they accuses the user as multi accounts user or not. I'll wait for Luckygames rep to clarify about this issue.
full member
Activity: 154
Merit: 100
Hello, my nickname on luckygames is Selfcut.

I was there for like 4+month as a user who slowly made profit.

I thaught its a nice place/community, so i started to promote it, i got 198 referals now, and also i helped the site a lot with suggestions and feedback. (also i found some bugs which got fixed after i told them)

AND NOW:::

My account got SUSPENDED for NO REASON. I asked the support what happened like 200 times, i have screenshots of that and everything.

They told me "you got suspended bcaus you use multiply account in chat to write"

and NO i never used more then one account.!

They also told me to be patient and wait, admin will answer me within 24-48h they said like 6 times, now its over 1month and i am still waiting.

I wouldnt actually care if i wouldnt ve money on my account. They blocked me from withdrawing my money (over 1k eur).

And today i asked support again, they just said 1 sentence: "You will remain blocked"

But didnt explain to me why.

I also was kinda chat-active and made it "rain" often.

I dont see any reason why they should block me as i was a guy who helped them alot.

At first i really thaught its a nice community.


But now, this changed my mind. Please avoid this place to not get scammed guys.


I want my money back, and i want the admin to tell in public why i am blocked, i did nothing wrong!



HERE SOME PROOFS:
https://i.gyazo.com/5342f427948dd16c1525c50a200464ff.mp4 (cant withdraw)
https://i.gyazo.com/1a24f0df24faf0a8710c5b28ad1668d0.mp4 (support)
https://i.gyazo.com/e6754733bc55bb45c9c71a980f967b9c.mp4 (support2)
https://i.gyazo.com/22f05f6049484ef6bd8c4ac7de60a15a.png (wagered and registered)





So sorry for that!
Yeah The Support team is just like baby,  they can't take any acrions neither they can give you instant solution. They only have a auto reply saved that Admin will reply you within 24-48 hours.

I like Luckygames,  but hate mod Aamir511.  He himself creates multiple accounts and trap indians. He muted my account for promoting ref links in multiple accounts which actually i didn't done so.

Just two things i would say to luckygames.io
1. Remove Mod Aamir511
2. Change support staff or give them some powers
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