Good day, everyone, hope you are doing great :)
too many games down for maintenance :( ,
how about binary trader games? will it restored soon too ?
and about the deposit bonus games percentage as rollover requirement how much the live casino will be counted?
is that true now we will not get counted whenever we play for live casino to clear the bonus rollover?
Yes, few games are down, but not for maintenance, but to make them better for you, they are getting reworked and will be back shortly.
Binary trade and Poker room will be back soon!
Everything about bonuses and bonus wagering is explained here -
https://fortunejack.com/promotions/Hello, thank you for reaching out to us.
We are sorry for the inconvenience, but we do have a legit reason to delay your transaction. It has nothing to do with your account or us, there is a third party involved. Unfortunately, for the security and privacy reasons I can not explain it here in details.
Please, contact our support at
support@fortunejack.com and they will explain everything. I will also try to talk to the needed team about your withdrawal to make it up to you.
Everyone else worried about their transactions, you do not need to worry as long as you contact our support.
As a community manager there is only so much I can do for you, for everything else there are other teams, support and affiliates, so make sure to directly contact them:
affiliates@fortunejack.comsupport@fortunejack.comI will also try to assist you and redirect you if it's still necessary to help you get quicker answers.
If any further questions arise, do not hesitate to ask here or through private messages.
Regards,
Natalie