Topic: * MBANK CARDS BEING BLOCKED THREAD* - page 17. (Read 44089 times)

That's not true and they know it.

The cards were blocked in bulk.


What exactly is cooperating?

If it's like bernard says they can kiss my *ss!

My card is not blocked. The  status is active.

It just doesn't work.

I didn't receive any e-mail from them.

"Cooperating" unfortunately means full KYC/AML disclosure.
Unfortunatly a few bad apples are ruining it for us all.

Hi all,

Regarding info bout mBank cards being blocked in Mateo's thread I personally contacted mBank to investigate. I'm Mateo's smaller time competitor, but this is kind of a common issue so we should all be eager on clearing this up.

Here's what I got:

The cards are only getting blocked if the bank suspects the card to be copied or used by unauthorized individual. I was informed that recently the cards were abused by using with maintenance-free gas stations which due to some delay in card verification allowed it's users to tank for free (with no balance on the card).

I have also been informed that you can retrieve all the money from the card by cooperating with mBank. At the moment the card is blocked you will get this information send to your email address provided during the registration and also in internet banking panel, also if you provided a phone number bank should call you immidiately.
So guys, did you get any kind of this info or the cards just stopped working?

As far as bank employee I spoke with was aware this has nothing to do with PP scams and other abuse so hopefully everything will be back to normal.

I also haven't got any reports from my customers on the cards being blocked or funds being held up, one of potential customers advised me bout the discussion in Matheo's thread and that's why I went to check this issue with the bank.

If you would have any further info or would like to describe the problems you encounter please don't hesitate and post it here, maybe we'll find the solution together

Cheers