Topic: MegaPari | Gambling&Betting | Deposit in Crypto! - page 45. (Read 12644 times)

i never do arbitrage so im ok i can look myself into the mirror
they have 0 proofs when they say this. want make confusion
i dont need arbitrage to win money in sportsbetting



as i say yes have the 300 dollars back in the account.
i will do the rollover requirement even i dont know how much bet
and sorry if u feel i speak bad, just my english isnt my first langage.
but i appreciate all the efforts the team mega pari put on my issue in the forum

Hey. You should be patient because your account is subjected under possible arbitrage betting. I missed this important details about Megapari official before but they really have the right to hold your withdrawal and balance since you might be damaging the casino if you are really involved on arbitrage trading. Your balance is fine now as per the representative and you should give feedback here to verify everything.

@Megapari I salute you for being patient and cool headed to address the issue even with problematic user like that. Typically new casino here has worst representative that always aggressive on customers that giving a negative sentiment. You've got my respect as new casino here. Keep it up.

ok now i receive it
but once again nobody send me email to let me know it has been done
i have to check every 5 min by myself ?
and since yesterday i ask by mail how much i need to bet for the rollover and still no answer
good job for sure

Hey. Accepted, but it can not be processed anyway. The security team has rejected the payment, the money are to be back to your account. Would you please send a screenshot with a sum on your balance? In our system we can see it is 300$ now. You may also need to refresh the page/log-out and log in again/reopen the app. 


At the time there is no way to create an automated response in a case like this, because each case is unique. If anything goes wrong, please, feel free to contact the support team or me here, in this thread, so that we have a chance to help you out.

PLEASE stop saying my withdrawl was not accepted


https://freeimage.host/i/image-123986672.HCe0zwx

this withdraw was accepted
the money left my account
we talk about THIS issue

it was accepted
if i not come to bitcointalk nobody will send me message to let me know what happend
so now this money is gone i dont know where, and they ask me to do the rollover... WITHOUT THE MONEY HOW I DO
they accept the withdraw
so send the money, or put it back in the account
why u make it so difficult ?


https://freeimage.host/i/HC6cwNI


security from megapari tell me the was approved
just give the money back now why it have to take 300000 hours its not like u have thousand of customers to take care

The security has put a limit due to the violation of T&C. Exact reasons/steps/procedures are private details that I unfortunately can not share. The whole complaint is based on the rules which MegaPari players are asked to follow.
"The security department has traced suspicious activity connected with arbitrage gambling and followed the rules described in T&C(point 2.32). It says that the bookmaker has the right to place restrictions on the player's account or block it altogether after tracking this kind of activity. Unfortunately, the security department can't share any details regarding any checking procedures they follow to ensure a proper fulfillment of T&C."

The balance is not freezed, the player had the opportunity to deposit and withdraw. The 300$  withdrawal was not accepted due to the T&C violation (point 7.4), it is now pending action from the security part. The player is upset with the limit and the time it takes to get the 300$ back, which is fully fair.


According to the screenshots sent by the player here and the feedback from the support/security team, the player has not contacted them on the topic of bet limits. The player referred to us here regarding this question, which is fully fine as well. This is the first time we get a request from the player to explain/provide details about limitation. I'm pretty sure that agents who operate in chats would probably do the same - request an official answer from the security team and make the player familiar with the T&C points connected to the case.

P.S. The investigation is over. As a result, the 300$ amount was credited back to the user's account. @frenchmika please check your MegaPari account.

investigation about what ? fact are simple
reject my withdraw so i can do ur rollover.
its just as simple as that
then u can make ur investigation why u accepted my withdraw then takle the money then tell me sorry u have to do the rollover to be able to have ur withdraw.

men, its since saturday

Can you share what's the initial finding that trigger your security department to freeze his balance? I know that he attempt to withdraw without completing the wagering requirements but he has valid reason to do that because the bookmaker gives him a small max bet on your sportbook. We want to know what's the reason for the sudden limit on his sportsbook account? Because I will do the same if I'm playing normally and winning then bookmaker limit my bet to a very minimum which is impossible to have a decent but. Please make a summary for initial finding so that we can have any idea on what's happening on your side.



Hmm, I think what he meant was he should not be posting here about his issue if your support is very cooperative to fix his issue in quicker way. I think he will not start to post here if everything is well explained by the customer support.

We kindly ask you to make yourself familiar with the whole conversation regarding the frenchmika's case. You will find that the bookmaker not just randomly puts a limit, but acts according to the T&C with which all players are asked to agree in advance.

Hey. T&C 7.3:
The Customer must place bets with stakes which add up to the sum of all deposits and the bets must have odds of at least 1.1. Permitted withdrawal amounts shall be calculated based on the amount of the bets placed from any given deposit.

Hey. I've requested feedback today's morning. We are waiting for the investigation to be completed in the security dept. The requests are processed in a row, so we should not expect an immediate answer from the team, cause the workloads are quite high at the time.

Well, the thread was actually created so that you have a chance to get in touch with us in a more informal way. I monitor all the created threads and contact my team  regarding questions/complaints that players have. I personally would kindly ask you for a bit of patience taking into account that the team is taking care for your case and in touch with you here (me) and via email.

anyway still no answer since almost 24h

they do mistake accepted my withdraw without rollover requirement
take the money off my account so how can i do the rollover requirement now ?

why they not cancel this withdraw so i can have the money in the account and do the rollover ?
why i need to complain on bitcointalk so they can send me email after that ?

not really
in pinnacle if i have limit 300 for one game, i can bet 300, then 300, then 300...
in playbtr if i have limit 300 i can bet only 300 if i try again after i cant
so they do this on purpose
and telling me i do arbitrage is ridiculous and its a big lie but once again they cant show evidence

anyway since yesterday still no news about my 300
except i need to do the rollover
but they take the money how can i do it lol

   
It's clear. a classic garbage site according to the tried and tested scheme = small profit and immediately a limit. and then send document after document just to harass the person. regulator, mediator, control, of course there is none

It's common sense that if they set a limit on a bet, it means they don't want you to bet more than that limit if their system allow it. I believe they need to fix this, anyway.

Thanks for the detailed answer. However, I read the whole Deposits and Withdrawals section and it doesn't say how many times exactly the player needs to wager the deposited amount before he can withdraw his money. 1x is the standard, afaik.

oh you dont see anything ridiculous about being asked for a damn BIRTH CERTIFICATE? LMFAO

that tells a lot about what people should expect here in the future

bro, my first withdraw was rejected and money was back to my account no issues
for TOS i know i have to rollover what i deposit, but when the odds are cut, or u cant bet more than 0.01 dollars the first things come to ur mind is to take back ur money
but anyway this is not the issue

This is true. Casino typically just refund your balance if you failed to meet the minimum wager requirements. But some casino find this as violation which requires KYC to the user since they maybe view as mixing coins which is against on AML policy. I’ve been on this situation before on some reputable casino.

Support and tech team acknowledge your issue and possibly they are just checking the details of your withdrawal. They will refund your money soon if they don’t find irregularities on your account. Just be patient. You should read ToS next time before you deposit and withdraw. Most of the casino nowadays has a wagering requirements before you can withdraw.

i keep waiting
but if they approved the withdraw, take the money from the account, but i have rollover to do they should just put the money back on my account because its no my fault

Het. Let's wait till the security dept checks you transactions. Both teams (security&support) are working on it.

so they say i not do the rollover for the 300 usdt withdraw
so WHY it was approved and the found gone from my account ?
 if i not do the rollover it should be rejected right ?

so now, why nobody tell me how much i need to bet for this rollover
and why they not cancel it, and let me play with the 300 usdt for the rollover

they want i make deposit again ? and play with odds cuts the rollover from the withdraw they accept + the rollover from the new deposit ?

explain it to me

I'm in touch with our support and security team. On the screenshots, we can see that you are discussing the restriction placed on your account rather than any verification details.
P.S. I was not fully correct saying that you have to pass the  verification before withdrawal. The security team has the right to request it at any time, but not necessary before withdrawal. Your withdrawal request 1303801683 is pending and I've asked the team to have a proper look into transaction in order to find the reason for delay. Please keep in touch with us here or via e-mail. Thank you!

Sorry, I can't see anything ridiculous here...The deposit is easy and requires no verification because it would not be correct to prevent a player from trying out the platform right when he/she wants it. Regarding the verification requirements -  there are many risks that a casino must be able to prevent including underage, money laundering, suspicious activity etc.

Yes, before a withdrawal finally reaches your account it passes numerous confirmations: first the MegaPari teams checks it and approves, then the transaction is to be accepted by the payment agent and finally by your bank, if you make a fiat withdrawal.

The website shows the country of your IP address. Are you using the VPN to enter the website?