Does the accumulator bets means parlay bets? And I read on the ToS that withdrawal is not allowed when bonus is active but what if I want to forfeit my current bonus to withdraw my balance. Is this possible?
Hey, yeah parlay bets are accumulator bets. You are right that you can't withdrawal till a bonus is active, you are expected to use it fully. But you can remove the bonus (My account -> Bonuses and gifts) and request a withdrawal. In that case, you won't be able to use the bonus further when you log in next time.
Hello Team Megapari,
I have something really weird on my account happening.
The odds on ALL games have been lowered on my account. Whenever I am logged in my odds are clearly lower than when I am logged out. This means they have personally lowered the odds for all games on my account only.
Is this normal practice?
I will give you an example: Real Betis 6,95 Draw 4,60 Barcelona 1,44 is what I have logged in.....but when I log out I see: Real Betis 7,50 Draw 4,94 Barcelona 1,47.
Can this be corrected?
Hey. I've got an answer on your case:
The Security Department detected suspicious activity from your account and put restrictions on it. According to the T&C:
Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by:
bet cancellation;
closure of the customer’s account. Money that has been deposited into the account will be refunded.
filing a claim to a law-enforcement agencyIf you don't agree with this decision we kindly ask you to contact
[email protected] for resolving the issue.
For the public notice: the security department is in touch with other casinos' representatives to prevent fraudulent activity caused by players on different platforms. Thus, decisions made according to this condition are a result of investigation of a player's activity on MegaPari and other gambling platforms. But all the same, what i can guess is that maybe the Megapari team are not many yet, could possibly be one person running the whole show at the moment, we wouldn't know except the rep here decides to tell us, but i feel this could possibly be the case.
Hey. No, the team is not that small. Gekkebelg was in touch with team right before the holidays, the managers might have different schedules but I'm sure there were few days off anyway. Each request is being processed manually and in a row, so we can expect faster or slower verfication depending on the season.
