Three steps to close the gap with digitization leaders
As you may know, ModiHost offers a scalable HMS system. We work with the hospitality industry and would love to take this sector to a whole new level with the use of advanced technology. However, we would also like digitization to improve all aspects of our daily lives.
We have made a list of questions that every business owner or top manager should ask themselves if they want to keep up with digitization leaders.
1. Identify your position against the related market players, especially in regards to speed.
At what stage of digitization are you?
How fast are you moving towards the goal?
What are the crucial gaps that need to be filled?
2. What is the current role of digitization in your industry?
What is the main transformation your business will undergo with digitization?
How will your company strive to win in this digital age?
What steps must be taken today to be moving towards your goals?
3. Solve organizational issues from the very first day.
How successful is the transition from experiments to transformation?
Do you plan out the sequence of actions and measure the progress of digitization using tangible indicators?
Is the management team united in their ambition of digitization?
Have you involved the rest of your staff in the effort to achieve this vision?
https://modihost.io/_____________________________________________________________________
Modihost in 80 seconds
ModiHost is a next-generation cloud-based hotel management platform that integrates AI, Machine Learning, Cognitive Computing and Native Voice Recognition.
It enables hotels to deliver a range of advanced, tailored services to their guests.
All it takes to learn more about our unique project is just 80 seconds of your time!
Want to learn more? Watch the video now!
https://www.youtube.com/watch?v=lDMrWJjvvrk#action=share__________________________________________________________________
Meet the advisorsNo project can do without advisors. They are the people who help significantly improve the project with their knowledge, experience and reputation among the public.
Among our advisors are experts on AI, cognitive tech, analytics and a lot of other related fields.
For a more detailed bio on each advisor, please see our website.
We are proud that such great minds are contributing to our project, helping create new opportunities for the hospitality industry.
Meet:
Prof. Koen HindriksKoen is a full professor of Social Artificial Intelligence at the Vrije Universiteit (VU) Amsterdam. Co-founder of Interactive Robotics.
Ali ChaudhryAli Chaudhry is a postgraduate researcher in Artificial Intelligence at University College London. Fintech, edtech and agritech professional.
Abhinav AggarwalA globally recognized thought leader in Cognitive, Cloud, Analytics, Mobile, Social, Security, Blockchain, eCommerce, and BPM.
Jean-Marc GoossensJean-Marc Goossens is a business attorney specializing in international mediation and international investments for more than 25 years.
https://modihost.io/________________________________________________________________________
Competent competition
The tourism and hospitality industry is going through some tough months in 2020. This, however, doesn’t necessarily mean that competition became any less – but entirely on the contrary – while smaller market players might quit over a dropoff in tourists, the ones left standing aren’t going to give up the fight.
The industry crisis caused by #COVID19 has hotels run near-empty or empty. This means that business owners will strive to cut down on every imaginable expense. The market stands still, waiting for a reversal.
The features our platform provides are as vital as ever. ModiHost furnishes hoteliers with a higher degree of precision and control over their business operations. We have employed AI, Machine Learning and Cognitive Computing so that any hotel anywhere in the world could reduce unnecessary expenses and eliminate the risk of human error.
This way the AI-driven solution will create a smarter system, more responsive to the needs of guests, more intuitive for staff, and more profitable for hotel owners while resolving a range of issues experienced by all players in the hospitality ecosystem.
We also understand that in the time of total economic rationalization hotels should have access to HMS for a competitive price. We have thought this through! ModiHost will also operate with a fairer and more transparent fee system than any HMS currently on the market. While most HMS products charge fixed rates, the ModiHost platform operates on a flexible Pay-Per-Use model wherein hotels only pay fees on delivered services.
Paying only for the options you choose with ModiHost is convenient and cost-effective!
Learn more:
https://modihost.io/________________________________________________________
New generation HMS
When guests arrive in a town or country they haven’t been to before; it’s often a stressful situation. Both the hotel and the resort they’re staying in are usually perceived as a familiar oasis in the desert of the hostile unknown. The hospitality industry anywhere in the world pursues two main goals: make the guests feel as at home as possible and help them adapt to the environment they now find themselves in.
The best hotels are focused on providing the guests with the best opportunities for comfortable living. However, even the best employees can’t foresee every client’s wish.
By creating a next-generation HMS system, we wanted every hotel guest to feel special everywhere in the world because hotel staff everywhere knows their wishes.
We achieved exactly that by employing AI and cognitive computing algorithms. The specially developed ModiHost AI will use past data to predict the wants and needs of hotel guests.
ModiHost HMS uses cognitive computing algorithms for conditional decision-making. For instance, where a guest elects to share their travel information, ModiHost’s AI will offer to assist in arranging transport to and from the airport or station.
The system will automatically book a vetted taxi service that offers the best price and is available at the time of travel. ModiHost will continuously monitor the guest’s travel information to ensure that any necessary changes in travel arrangements are made automatically.
Where a guest orders an in-room movie, the ModiHost HMS will offer food and drink options in line with their recorded dining preferences. Information can be drawn from the guest’s in-hotel dining, dining records at other hotels within the ecosystem, restaurant booking preferences and any information that the guest elects to provide ModiHost.
This is just a small example of how different the hotel service – and the entire industry – can look. Thanks to machine learning algorithms, our system teaches itself and can adapt to the needs of any hotel!
More details about our solution:
https://modihost.io/media/ModiHost_Whitepaper-v01.pdf___________________________________________________________________
Modihost: introducing AI into the hospitality industryToday we would like to talk about the three ways you can improve hotel service using the ModiHost AI platform. Here you will find examples of how implementing our HMS into room service allows us to improve the guest experience and help the hotelier.
Online from check-in to check-outIn the past, when guests needed something, they had to get up, pick up the phone and call the room service or go looking for a hotel maid. We offer connecting a chatbot that works 24/7 and helps find information from check-in to check-out. We use IBM Watson Assistant.
The Watson Assistant knows when to search for an answer from a knowledge base, when to ask for clarity, and when to direct guests to a human.
Breaking language barriersIt’s unlikely that even the most educated hotel employees can speak all the languages their guests come in with.
ModiHost will incorporate the latest developments in Natural Language Processing techniques and support several different styles for communication with guests and staff. ModiHost’s native voice processing software currently supports fourteen separate languages.
Customized serviceVirtual assistants have the maximum data about the available services – room service, F&B, entertainment etc – on the one hand they inform the guest about their availability in a non-intrusive manner, on the other – collect the data about the guest so that their next visit the system knows what services they are more prone to use.
Conclusion
If the guest feels the hotel is his friend, that they are awaited and truly welcome at the hotel, that employees know their preferences and wishes – they are more likely to revisit the hotel.
Our HMS is a self-learning system, scalable and efficient, suitable to every hotel. By implementing the ModiHost HMS you also implement AI, Machine Learning, Cognitive Computing and robotics into your operations along with it.
https://modihost.io/