Topic: Moneybookers closed my account!!!!!!!! Anti-Bitcoin policy !!!! 2-12-2012 (Read 19250 times)
November 15, 2015, 06:37:42 AM
Moneybookers are stupid as paypal when it comes to bitcoin.
November 14, 2015, 07:01:01 PM
I know this an old thread, but I just started having this problem. They asked me to send documents and reason, purpose, and relationship...
I notice in 11. PROHIBITED TRANSACTIONS:
11.5. You may only accept payments for certain categories of business after approval from us in our sole discretion. Such business categories include but are not limited to: money exchange or remittance businesses, including but not limited to bureaux de change, currency exchanges and purchase of travel money; the collection of any form of donations or payments to charitable or not-for-profit organisations; dealing in natural resources such as jewels, precious metals or stones; live streaming the sale or supply of alcoholic beverages; the sale of supply of dietary supplements and alternative health products; any other business category published in an acceptable use policy on the website from time to time. In case you are in doubt whether your business falls under any of the above categories, you must contact Customer Service. We reserve the right in our sole discretion, to add business categories requiring approval by adding such categories either to these Terms of Use or an acceptable use policy published on the website.
Bitcoin trading is considered as "money exchange". They may give you approval for money exchange if you are legit. You are legit if you have a license for money exchange or Money Service Business or registered to do so in your country.
I am pretty sure this the reason they are trying to block or close my account...
BTW this applies with most centralized companies like PayPal, Skrill, Coinbase, Circle...
The only service that actually encourages bitcoin trading is Neteller and has a partnership with Coinimal. USE THAT and thank me later!
I notice in 11. PROHIBITED TRANSACTIONS:
11.5. You may only accept payments for certain categories of business after approval from us in our sole discretion. Such business categories include but are not limited to: money exchange or remittance businesses, including but not limited to bureaux de change, currency exchanges and purchase of travel money; the collection of any form of donations or payments to charitable or not-for-profit organisations; dealing in natural resources such as jewels, precious metals or stones; live streaming the sale or supply of alcoholic beverages; the sale of supply of dietary supplements and alternative health products; any other business category published in an acceptable use policy on the website from time to time. In case you are in doubt whether your business falls under any of the above categories, you must contact Customer Service. We reserve the right in our sole discretion, to add business categories requiring approval by adding such categories either to these Terms of Use or an acceptable use policy published on the website.
Bitcoin trading is considered as "money exchange". They may give you approval for money exchange if you are legit. You are legit if you have a license for money exchange or Money Service Business or registered to do so in your country.
I am pretty sure this the reason they are trying to block or close my account...
BTW this applies with most centralized companies like PayPal, Skrill, Coinbase, Circle...
The only service that actually encourages bitcoin trading is Neteller and has a partnership with Coinimal. USE THAT and thank me later!
July 10, 2013, 01:51:31 PM
I told you the Government would shutdown LibertyReserve.
They sure hate Bitcoin.
They sure hate Bitcoin.
January 22, 2013, 04:26:12 PM
God this is stupid I hate governments/companies who dont allow bitcoins.
January 22, 2013, 04:19:55 PM
Terms of use, part 17 of the terms:
If you are 100% legit, and you have not done anything legal, you have nothing to fear, and you will get your money back.
Ask them what point in section 17 they are using, and ask for the particular cause of the freezing of your funds.
Quote
17. Termination and suspension
17.1. We may terminate your Skrill (Moneybookers) Account or any payment service associated with it by
giving you two months’ prior notice. You may terminate your Skrill (Moneybookers) Account with us at any
time. Different termination provisions may apply if you use your Skrill (Moneybookers) Account for
commercial purposes as set out in section 4.7 above.
17.2. Together with a termination notice or at any time thereafter we may give you reasonable instructions
on how to withdraw remaining funds.
17.3. If your Skrill (Moneybookers) Account is subject to a reserve, termination of your Skrill
(Moneybookers) Account will not affect our right to hold the reserve and to make deductions therefrom
for the time agreed.
17.4. We may at any time suspend or terminate your Skrill (Moneybookers) Account without notice in
case:
17.4.1. you breach any condition of these Terms of Use or any other condition applicable to specific
services covered by separate terms and conditions;
17.4.2. you violate or we have reason to believe that you are in violation of any law or regulation that is
applicable to your use of our services; or
17.4.3. we have reason to believe that you are in any way involved in any fraudulent activity, money
laundering, terrorism financing or other criminal activity.
17.5. We may suspend your Skrill (Moneybookers) Account at any time if:
17.5.1. we reasonably believe that your Skrill (Moneybookers) Account has been compromised or for other
security reasons; or
17.5.2. we reasonably suspect your Skrill (Moneybookers) Account to have been used or is being used
without your authorisation or fraudulently; and we shall notify you either prior to the suspension or, if
prior notification is not possible under the circumstances, promptly after the suspension unless we are
prohibited by law to notify you.
17.1. We may terminate your Skrill (Moneybookers) Account or any payment service associated with it by
giving you two months’ prior notice. You may terminate your Skrill (Moneybookers) Account with us at any
time. Different termination provisions may apply if you use your Skrill (Moneybookers) Account for
commercial purposes as set out in section 4.7 above.
17.2. Together with a termination notice or at any time thereafter we may give you reasonable instructions
on how to withdraw remaining funds.
17.3. If your Skrill (Moneybookers) Account is subject to a reserve, termination of your Skrill
(Moneybookers) Account will not affect our right to hold the reserve and to make deductions therefrom
for the time agreed.
17.4. We may at any time suspend or terminate your Skrill (Moneybookers) Account without notice in
case:
17.4.1. you breach any condition of these Terms of Use or any other condition applicable to specific
services covered by separate terms and conditions;
17.4.2. you violate or we have reason to believe that you are in violation of any law or regulation that is
applicable to your use of our services; or
17.4.3. we have reason to believe that you are in any way involved in any fraudulent activity, money
laundering, terrorism financing or other criminal activity.
17.5. We may suspend your Skrill (Moneybookers) Account at any time if:
17.5.1. we reasonably believe that your Skrill (Moneybookers) Account has been compromised or for other
security reasons; or
17.5.2. we reasonably suspect your Skrill (Moneybookers) Account to have been used or is being used
without your authorisation or fraudulently; and we shall notify you either prior to the suspension or, if
prior notification is not possible under the circumstances, promptly after the suspension unless we are
prohibited by law to notify you.
If you are 100% legit, and you have not done anything legal, you have nothing to fear, and you will get your money back.
Ask them what point in section 17 they are using, and ask for the particular cause of the freezing of your funds.
January 22, 2013, 03:44:07 PM
Money transfer services, so long as they can confirm your identity, cannot keep your money. They can close your account, but they have to return your money to you. The amount of time they can hold your money varies, but it's usually either three months or six months.
January 22, 2013, 03:37:41 PM
When I got banned from MB back in the day my funds where transfered to my bank account. Perhaps they still do that?
January 22, 2013, 03:00:27 PM
Moneybookers are Criminals they stole 5000 EURO,
I also had the message that i was locked out for any out going transactions and i must contact there security team and sent them some copy's of my resident passport and bank details.
When i did i get a e-mail what said:
Thank you for your prompt response.
In order to lift the temporary restrictions applied on your account, please provide us with the following information in addition:
- What are you mainly using your Skrill (Moneybookers) account for?
- What is your relationship with the intended recipients of the transactions you execute through our service?
- What do you mainly receive money for?.
I answered like this:
Mainly i use my Skrill account for making online payments and receive money
from casino's, sales, family and friends.
My relations whit the intended recipients are merchants, customers, family
and friends.
Mainly i receive money for customer services and Payouts from casino, friend
and family.
For a couple of days a did hear any thing from them and when i ask them for a respose they tell me this:
Thank you for contacting our customer service and submitting the requested
documents.
Following an audit of your account on behalf of our Security Department,
we must advise that your account will now remain closed. Based on your
transaction history, we have reasonable grounds to discontinue our
business relationship.
For more information, please visit section 17 of our Terms and Conditions.
Please note that our decision is final and is not a subject of further
negotiations.
When i checked my account i noticed that all the money 5K Euro was gone! (Or cancelled it says)
What can i do? Year i used my MB account for Bitcoin trading, but they dont know that!
Can some one advice how to get my money back ?
Thanks
I also had the message that i was locked out for any out going transactions and i must contact there security team and sent them some copy's of my resident passport and bank details.
When i did i get a e-mail what said:
Thank you for your prompt response.
In order to lift the temporary restrictions applied on your account, please provide us with the following information in addition:
- What are you mainly using your Skrill (Moneybookers) account for?
- What is your relationship with the intended recipients of the transactions you execute through our service?
- What do you mainly receive money for?.
I answered like this:
Mainly i use my Skrill account for making online payments and receive money
from casino's, sales, family and friends.
My relations whit the intended recipients are merchants, customers, family
and friends.
Mainly i receive money for customer services and Payouts from casino, friend
and family.
For a couple of days a did hear any thing from them and when i ask them for a respose they tell me this:
Thank you for contacting our customer service and submitting the requested
documents.
Following an audit of your account on behalf of our Security Department,
we must advise that your account will now remain closed. Based on your
transaction history, we have reasonable grounds to discontinue our
business relationship.
For more information, please visit section 17 of our Terms and Conditions.
Please note that our decision is final and is not a subject of further
negotiations.
When i checked my account i noticed that all the money 5K Euro was gone! (Or cancelled it says)
What can i do? Year i used my MB account for Bitcoin trading, but they dont know that!
Can some one advice how to get my money back ?
Thanks
Definitly file a police report they can get the guys cable to cough up his location.
January 22, 2013, 02:21:57 PM
All it takes for identity theft to occur, is for one single disgruntled employee at moneybookers or any other business that require all your id, to simply copy all your identification papers. They could then proceed to use it, or sell it on the black market.
Therefore it's always smart to somehow make the papers you send away from you unique, watermarking techniques or otherwise, so you can track it right back to the offender if necessary.
A simple way to do it is shown here:
http://www.all-things-photography.com/add-a-watermark.html
Many companies require that you do not tamper with documents that you send them, which is setting up a perfect case for identity theft. The more companies you give your papers to, the bigger the risk is.
How does the company store your identification papers ? Who has access to it ? Where will it be stored, and for how long ? There are countless questions that are unanswered. You also needs to trust this company, so do your due dilligence, how long have they been in business and so on ?
Therefore it's always smart to somehow make the papers you send away from you unique, watermarking techniques or otherwise, so you can track it right back to the offender if necessary.
A simple way to do it is shown here:
http://www.all-things-photography.com/add-a-watermark.html
Many companies require that you do not tamper with documents that you send them, which is setting up a perfect case for identity theft. The more companies you give your papers to, the bigger the risk is.
How does the company store your identification papers ? Who has access to it ? Where will it be stored, and for how long ? There are countless questions that are unanswered. You also needs to trust this company, so do your due dilligence, how long have they been in business and so on ?
January 22, 2013, 02:11:27 PM
Only being able to trade goods or services that the people at Paypal/MoneyBookers/Etc understands and approves of is too limiting. The world is simply bigger and more complex than these folks could ever grasp.
Not to mention the huge privacy issue of having to explain your financial transactions to a stranger foreigner over the phone or e-mail, how did we put up with this is is beyond me.
Thank god we now have a better alternative, we should avoid the Paypals like the plague.
Not to mention the huge privacy issue of having to explain your financial transactions to a stranger foreigner over the phone or e-mail, how did we put up with this is is beyond me.
Thank god we now have a better alternative, we should avoid the Paypals like the plague.
January 22, 2013, 01:42:58 PM
And secondly, goverments activetly try to destroy anythings that makes it easy for the civilians to go around there system, and we all know that the system only serves those who control it.
The Dutch goverment had a undercover secret agent telling a crime reporter how pedofiles use TOR and Bitcoin, he is partial right but that's not the complete story ofcourse.
And in one of his other shows he did exactly the same as in the "ABC Silk Road Bitcoin newsreport", Bought some Bitcoin with which he bought drugs on hidden marketplace. Boohoohoo, like that is so socking!!!
But you how politician are.... so now every Dutch politician is screaming to make TOR and Bitcoin illegal.
There where even dutch politician that never heard of TOR and have no idea what it is, but still they think I should be made illegal!
The Dutch goverment had a undercover secret agent telling a crime reporter how pedofiles use TOR and Bitcoin, he is partial right but that's not the complete story ofcourse.
And in one of his other shows he did exactly the same as in the "ABC Silk Road Bitcoin newsreport", Bought some Bitcoin with which he bought drugs on hidden marketplace. Boohoohoo, like that is so socking!!!
But you how politician are.... so now every Dutch politician is screaming to make TOR and Bitcoin illegal.
There where even dutch politician that never heard of TOR and have no idea what it is, but still they think I should be made illegal!
I refuse to think that every politician is this stupid. There must be some that's able to see through all this bullshit.
If you think it's wise to make something illegal after having learned about it for 5 minutes, then you're very stupid, and have no role in politics.
Seems like pedophilia, terrorism and so on are keywords use to scare everybody into submission.
http://reason.com/archives/2011/09/06/how-scared-of-terrorism-should
Quote
Taking these figures into account, a rough calculation suggests that in the last five years, your chances of being killed by a terrorist are about one in 20 million. This compares annual risk of dying in a car accident of 1 in 19,000; drowning in a bathtub at 1 in 800,000; dying in a building fire at 1 in 99,000; or being struck by lightning at 1 in 5,500,000. In other words, in the last five years you were four times more likely to be struck by lightning than killed by a terrorist.
Someone should make some hard facts about pedofiles and TOR. How many bitcoin users are there in total, and how many of them are pedofiles that use TOR and bitcoin ? Did pedofiles exist before the invention of bitcoin ? What payment methods did they use ? Was it USD ? Help, should we ban USD then ?
What currencies are used around the world for dealing with narcotics ? USD, EUR, lot's of national currencies ? Why don't we just outlaw them all ?
January 22, 2013, 12:51:40 PM
And secondly, goverments activetly try to destroy anythings that makes it easy for the civilians to go around there system, and we all know that the system only serves those who control it.
The Dutch goverment had a undercover secret agent telling a crime reporter how pedofiles use TOR and Bitcoin, he is partial right but that's not the complete story ofcourse.
And in one of his other shows he did exactly the same as in the "ABC Silk Road Bitcoin newsreport", Bought some Bitcoin with which he bought drugs on hidden marketplace. Boohoohoo, like that is so socking!!!
But you how politician are.... so now every Dutch politician is screaming to make TOR and Bitcoin illegal.
There where even dutch politician that never heard of TOR and have no idea what it is, but still they think I should be made illegal!
The Dutch goverment had a undercover secret agent telling a crime reporter how pedofiles use TOR and Bitcoin, he is partial right but that's not the complete story ofcourse.
And in one of his other shows he did exactly the same as in the "ABC Silk Road Bitcoin newsreport", Bought some Bitcoin with which he bought drugs on hidden marketplace. Boohoohoo, like that is so socking!!!
But you how politician are.... so now every Dutch politician is screaming to make TOR and Bitcoin illegal.
There where even dutch politician that never heard of TOR and have no idea what it is, but still they think I should be made illegal!
January 22, 2013, 11:24:43 AM
I believe there needs to be a Bitcoin only trading service. Could not MtGox open something, I hear their name an awful lot as a major player.
What exactly are you looking for ?
Mtgox is an exchange.
fiat money <> btc
is there another role you think they should take on ?
January 22, 2013, 11:21:30 AM
I believe there needs to be a Bitcoin only trading service. Could not MtGox open something, I hear their name an awful lot as a major player.
January 22, 2013, 10:02:31 AM
File a police report. No TOS in the world would allow to block an account for how long and to what undisclosed reason they deem fit.
they are obviously a scam. Your money have been stolen. Also notify your bank that Moneybrokers are running a fraudelent operation and have them tag the deposit account you transfeered to. They will at least tag their account internally!
You will get your money eventually if they care about their reputation, if they are not a complete scam, that is.
they are obviously a scam. Your money have been stolen. Also notify your bank that Moneybrokers are running a fraudelent operation and have them tag the deposit account you transfeered to. They will at least tag their account internally!
You will get your money eventually if they care about their reputation, if they are not a complete scam, that is.
Perhaps the best thing would be to have the police involved somehow, and let them believe that Moneybookers are involved in drug trafficking. They might actually have all their bank accounts closed while pending investigation. Unless of course they have enough connections to avoid this happening. And of course false allegations would not be good either...
What would be interesting would be to collect hundreds of people, and then march to their head quarters, go to the reception and demand to talk with their cheif of operations. Then clearly tell him what we think of their policy. At least it would create some fuss and perhaps media coverage as well.
"Moneybookers occupied by angry bitcoiners!"
January 21, 2013, 06:28:08 PM
File a police report. No TOS in the world would allow to block an account for how long and to what undisclosed reason they deem fit.
they are obviously a scam. Your money have been stolen. Also notify your bank that Moneybrokers are running a fraudelent operation and have them tag the deposit account you transfeered to. They will at least tag their account internally!
You will get your money eventually if they care about their reputation, if they are not a complete scam, that is.
they are obviously a scam. Your money have been stolen. Also notify your bank that Moneybrokers are running a fraudelent operation and have them tag the deposit account you transfeered to. They will at least tag their account internally!
You will get your money eventually if they care about their reputation, if they are not a complete scam, that is.
December 11, 2012, 12:07:53 PM
Sadly both Moneybookers and Paypal can do as they please. Last year i got my PP frozen
because of exchanging Liberty Reserve. It took me 180 days to resolve but i got my
money back in the end. Moneybookers and Bitcoins don´t mix at all...
because of exchanging Liberty Reserve. It took me 180 days to resolve but i got my
money back in the end. Moneybookers and Bitcoins don´t mix at all...
Holding someone's money for 180 days, should be completely illegal.
December 11, 2012, 06:45:00 AM
Sadly both Moneybookers and Paypal can do as they please. Last year i got my PP frozen
because of exchanging Liberty Reserve. It took me 180 days to resolve but i got my
money back in the end. Moneybookers and Bitcoins don´t mix at all...
because of exchanging Liberty Reserve. It took me 180 days to resolve but i got my
money back in the end. Moneybookers and Bitcoins don´t mix at all...
December 10, 2012, 11:24:56 PM
Do you have any speculation as to why MB would take up such a strong anti-BTC policy stance? It seems that since they charge a fee per transactions they would be OK with doing BTC for MB and vice-versa transactions as it would generate more fees for them. Are they being forced to take such a position from an outside agency or government?
September 06, 2012, 12:04:42 PM
I sell BTC using PayPal (nightmare) any 'profit' that was made is slowly going back due to Credit-card charge-back fraud.
Sorry for stealing the thread for a second but you mentioned that Paypal was a nightmare, is there some alternative out there that actually works good, as in buying/selling BTC.
Thanks
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