Topic: Moneybookers closed my account!!!!!!!! Anti-Bitcoin policy !!!! 2-12-2012 - page 3. (Read 19262 times)

I've been using MB/Skrill since 2006 for online poker and never had any problem with them.

However, I know some others players who got their account temporarily frozen for ID verification. They are enforcing the same KYC rules as Mt-Gox... This is standard procedure especially for a company that process CC deposit.

They have the lowest conversion fee from US/CAN I found on the net and my cashout usually show-up within 24h into my bank account.

This is not anti-Bitcoin policy... It's CC fraud prevention procedure.

Moneybookers sucks. I haven't used them in a couple of years but I remember having to wait a week or two for some code to come in the mail, then I had to add a bank account, give them my SSN, send a utility bill, and then after all of that nonsense they had the audacity to tell me I had to wait six weeks for them to deposit into my bank account! They are almost as bad as PayPal. PayPal was worse in the sense that they asked for my wholesale cell phone supplier's SSN and driver's license to unlock my account. Ridiculous.

Notice how most people without hesitation accepts whatever the government says. Most often the government is handling in their own interest, and not in the interest of the people.

So it is the responsibility of every bitcoin enthusiast to educate his friends and associates about bitcoin and tell them, no it's not a designated tool for phedophiles and criminals no more than a fast sports car, a cell phone or a sledge hammer is.

On an unrelated note, MultiSafepay has also now added a no-bitcoin policy for their merchants, citing among other things negative news coverage.

Is it pronounced as "Screw"?

Yeah I noticed that a while back. Their new site looks like a scam actually IMO
On a side note they disabled my account for not apparent reason, inactivity I guess... I hope they end up deleting my data, the reason I left them in the first place was because there was no way to remove an e-mail address from one's account (and no possibility to add more than 4 or 5 including the outdated ones).
Too bad, they started as a more consumer-friendly alternative to PayPal but end up an even worse dictatorship with a crap-looking homepage...

Seems Moneybookers is changing it's name:

https://www.moneybookers.com/app/

to Skrill.

Sounds like some scamming alien lifeform to me!

Thread necromancy, yay...

Well, doesn't suck that much since you got your money back. Not sure that's something you can even hope for @ PayPal...

Yup, all we need now is some additional easy ways to exchange BTC and fiat.

Only being able to trade goods or services that the people at Paypal/MoneyBookers/Etc understands and approves of is too limiting. The world is simply bigger and more complex than these folks could ever grasp.

Not to mention the huge privacy issue of having to explain your financial transactions to a stranger foreigner over the phone or e-mail, how did we put up with this is is beyond me.

Thank god we now have a better alternative, we should avoid the Paypals like the plague.

all reversible money transfer services do this. paypal, alertpay, moneybookers

I also promised them in one of my first emails not to use moneybookers for Bitcoin trades any more. If they do not want it, it's ok. But they never tell you they do not want it, bogus simply. Nevertheless they locked my account once more. Enough already.

Yea, I probably posted this elsewhere but I didn't have a good experience with Moneybookers either.

Set up my account and all that and had trouble adding my bank account to there to transfer some money to Moneybookers.

Called in for some technical support and was told I'd receive an e-mail in 30 minutes or so with a solution.

Instead?  They went and locked my account for security reasons lol.  I verified all the account information over the phone too with tech. support.  They then wanted high-res color scans of my driver's license and a bank statement or something.

I went ahead and got the scans and put in some watermarks saying that it's valid for Moneybookers' account verification only and they e-mailed me back saying that it can't be altered in any way.

I then sent them an un-watermarked scan but I played with the resolution some so that it's not completely clear but definitely readable and they said that it wasn't high-res enough...

I found that to be kind of fishy but sent them a high-res one unaltered anyway and got the account verified but never used it after reading about all the horror stories of accounts being closed and funds kept.

Better to ditch all those payment processors altogether.
As time goes by I love Bitcoin more and more.

My moneybookers account was locked twice in quick succession. I think, they do not want Bitcoins traded, and consider Bitcoins as an (inofficial) currency. So I do not use moneybookers for Bitcoin trades any more.

At the end of last year I validated my account, just for not running into a locked account.

At January they locked it the first time, wanted me to give them information about the type of deal I have got money from, and the relationship to the sender.

After telling them the money was got from repayed lending (very close to the truth), they released my account.

I withdrawed my money to my personal banking account completely and successfully.

A few days later they locked my account again:
In order to be able to unlock your account, we kindly ask you to give us a detailed explanation for your activities and also more information for the games you are selling virtual currency(where we can find them, any related URLs)

I'm not a gambler, I never sold a game in my live, and I really believe in BTC as an alternative and stable concurrency.

I planned to use moneybookers mastercard for withdrawing money on holiday. But I'm sure now, I will not. There is no confidence any more (same as with PayPal and OkPay).

I always send payments as donations. My new bank has a drop-down list for selecting the purpose of the wire, and I select "unregistered donation" there.

I donate money, people donate me bitcoins. Sometimes it's the opposite.

If the sender of the money issues a chargeback, you lose the money, but that's the purpose of bitcoin.de ratings. Better to lose small amounts than have an account frozen. I can't wait to have ratings at bitmarket.eu.

When they close your account, they do give you the option to withdraw your money. I got my money back in they end but it's still BS that they locked the account in the first place.

My account was frozen too! I've sent them the documents. Hopefully it will be unlocked or it's a good-bye to $300. :?

LibertyReserve is based in San José, Costa Rica, I don't think that the US gov have there political tentacles spreading that far.
Canada, New Zealand, the Netherlands, that I understand they are like little puppies in Obama's arms.
Lets see what happens to LBR, you never know what the US gov is going to do next.
They shutdown MegaUpload and arrested people IN New Zealand, so maybe nobody is safe for the F.B.I (F*cked By Incompetence).

First Paxum stopped accepting BitCoin related transactions and now Moneybookers, hope LibertyReserve dont follow them !

Happened to me too about a month ago, supplied all scans, got my account verified + explanation on how funds were received, they were OK with it and cleared the withdrawal. Had two more go through without problems until this week when I got this:

"Dear Mr. XXXXXXX,

Thank you for choosing Moneybookers as your online payment processor.
Please be kindly advised that part of the funds in your account originated from an account connected to Internet gambling.
Due to restrictions imposed by US legislation, we cannot process withdrawals to the USA from Moneybookers accounts that have been used in connection with Internet gambling.
We kindly ask you to choose another option to spend those funds.

We appreciate your understanding.

Best regards,

Moneybookers Security"


To which I replied:

"Hello,


Sounds good - please provide details of the transaction(s) in question so that I can take appropriate measures on my side.  I can easily blacklist any users not complying with your policies from my end.  I'm OK on you not being send all funds my way, just withhold the amounts not in compliance with your policies and transfer the remainder - I will figure out another way to use them.

Best regards!"


Final response from MB after a followup call to their support line where they agreed with me on the fact that I couldn't possibly know the source of funds I get paid with by other MB users :

"Dear Mr. XXXXXXX,

Thank you for your reply.
Unfortunately we are not able to provide the requested information.
We kindly ask you to choose and alternative option of spending those funds. You may spend your balance for purchasing goods and services from online retail merchants who have integrated Moneybookers as a payment option on their websites. You may also send your funds to other Moneybookers account holders through the [Send Money] section of your Moneybookers account
Please accept our apologies for the caused inconvenience.
Best Regards,

Moneybookers Security"


As far as I'm concerned MB is not BTC-friendly and I'm done w/ them - just my two cents