Topic: Moneybookers closed my account!!!!!!!! Anti-Bitcoin policy !!!! 2-12-2012 - page 2. (Read 19262 times)

Heh, that's nothing, Entropay even sends you advertisements for gambling sites. I've received e-mails from them like: "We're pleased to announce that we've struck a deal with [gambling company], deposit through us now, and get 5% off your deposit! Hurry, as offer is time limited".

Not to mention their monthly 'inactivity' e-mail. Ya, I know I don't use the account, obv...

Paypal has always been a nightmare in my book.  They regularly froze my account when I was selling a lot on e-bay and accused me of selling fake DVDs when I provided receipts etc and all other paperwork they requested.  They kept the cash frozen for over 6 months and refused to close my account afterwards stating that they could not because it was frozen. 

As for Money bookers, they sold my e-mail address to numerous gambling sites etc.  I set up the address purely for Moneybookers and within 2 weeks I was getting loads of spam, some of it very suspicious.  I stopped using them as I dont believe that a financial insitution should sell my personal details.

Bitcoin is definately the way forward.

I have even asked their verification team repeatedly why they do not want to deal with bitcoin, but there has not been a response to these questions. The only thing they say is that it is in breach with their policy, they will not elaborate on it.

I wrote them a lenghty e-mail asking why they still chose to work with banks that have a proven criminal track record, giving them several examples, of course, there was no response to this either.

The only response I receive is: "The e-mail has been forwarded to the relevant division, if you have further questions, do not hesitate to contact us!".

Thanks guys. This has been very educational and enlightening.

wow .. this is a serious issue .. thanks for awareness

Not so.
They closed without giving any reason:




Look https://bitcointalksearch.org/topic/attenzione-ragazzi-a-moneybookersskrill-63751

I had this problem myself.. Few years ago. Just send the info they request and it should be unlocked.. They just want to make sure you are who you say you are. It is annoying I totally agree but it is for thier safety. if someone was spending illegally they don't want to deal with reversing all the transactions and giving thier commissions back. I believe there is an automated lock placed when they deem activity to be suspicious although I don't know what the criteria is. I know PayPal will place an immediate lock if a refund is done.

I've been in contact with MoneyBookers several times. Actually dealing with bitcoins are specifically against their terms and conditions.

Whether they are legally entitled to 'take' you funds from you, I'm not sure of, but my guess is that they rely on their size to crush any an all resistance. They probably speculate in that most users will not push legal actions against them.

I haven't been scammed, and I haven't lost any money, and my requests for information about why they ban bitcoin and at the same time why they work with criminal banks, have not at all been answered. They're totally uninterested in this.

When they learn you have any association to bitcoin in any form or fashion, they whill refrain from doing any business with you, don't expect to get answers either.

Advice:

"Bitcoin and Moneybookers don't mix - stay away!"

Yes, you got scammed. Actually skrill is paypal renamed, so al that applies to paypal is valid for them too. Don't sell bitcoins for Skrill-Moneybookers! Your buyers can charge back the funds.

The police report still stands, Moneybookers need to present proof of whatever documentation they have and based their decisions onto.

Thanks, did you read my follow up post?

I forgot to say that i think that MB transfer the moneyback to my customers (I think) i had some contact whit them bud no  Response from them !!!

The days before MB froze my account i had many new customers all from Australia, and they sent me for 5000 a 6000 Euro in AUD to my MB account in exchange for bitcoins, thats the reason MB find it suspicious and froze my account.

My theory: The Moneybookers Scam

Probebly the new Customers for AUS where one and the same guy and he knows that when you flood MB that MB froze  a account and sent the money back! so People This is a scam


I now checked it and its confirmed it was the same guy

I have seven (7)  Users on my website whit the same IP that exchanged Moneybookers to bitcoins.

-IP: 115.64.39.11 (from AUS)


I have 3 Users on my website whit the same IP that exchanged Moneybookers to bitcoins.

-IP: 115.64.168.90 (from AUS)


i have 2 Users on my website whit the same IP that exchanged Moneybookers to bitcoins.

-IP: 115.64.39.11 (AUS)


Year i know, I got scammed !! Again   Sellers be aware Of this type of scam!!

But Moneybookers is helping them, so now i must fight back and find a way to scam the scammers and MB to get my moneyback!

Does any one know a way to do this?

Maybe i must make some fake orders and tell money bookers that the money they cancelled are from shipped orders! and fake some proof of this!?

Somebody any idee?

Thanks

File a police report, and it will be extremely helpful if you will have to sue them.

Moneybookers are Criminals they stole 5000 EURO,


I also had the message that i was locked out for any out going transactions and i must contact there security team and sent them some copy's of my resident passport and bank details.


When i did i get a e-mail what said:


Thank you for your prompt response.

In order to lift the temporary restrictions applied on your account, please provide us with the following information in addition:

-      What are you mainly using your Skrill (Moneybookers) account for?

-      What is your relationship with the intended recipients of the transactions you execute through our service?

-      What do you mainly receive money for?.


I answered like this:

Mainly i use my Skrill account for making online payments and receive money
from  casino's, sales, family and friends.

My relations whit the intended recipients are merchants, customers, family
and friends.

Mainly i receive money for customer services and Payouts from casino, friend
and family.


For a couple of days a did  hear any thing from them and when i ask them for a respose they tell me this:


Thank you for contacting our customer service and submitting the requested
 documents.

 Following an audit of your account on behalf of our Security Department,
we must advise that your account will now remain closed. Based on your
 transaction history, we have reasonable grounds to discontinue our
 business relationship.

For more information, please visit section 17 of our Terms and Conditions.

Please note that our decision is final and is not a subject of further
negotiations.


When i checked my account i  noticed that all the money 5K Euro was gone! (Or cancelled it says)

What can i do? Year i used my MB account for Bitcoin trading, but they dont know that!

Can some one advice how to get my money back ?

Thanks

It could be interesting if someone with deep pockets challenged someone like Moneybookers in court. That would cost a lot of money, but then we would receive possibly a decision by high court in the end.

Yes your are right. BTC is only a hash value and we should be able to lawfully trade them without fear.

That's the only way to do it. You can also use Paypal that way, but it you tell them you sell bitcoins or receives bitcoins using their service, the account will be frozen, because it's against their TOS.

My personal opinion is that it's a total shame, seeing as how the traditional banking system is full of crooks, I don't think bitcoin is any worse..

I got my first BTC via MB but if asked I would not have mentioned it was for BTC...

I've been in touch with MoneyBookers,

they have an absolute no-go policy for bitcoin.

Maybe users should read the FAQ before complaining.


https://www.moneybookers.com/app/help.pl?s=laundering

pretty standard for MB.  they are effectively an offshore bank account so they have to freeze/verify accounts.