We just received reports from our service provider that our servers are being under DDOS attack again, and because of this, they have disabled our network for the mean time while we resolve this issue.
Moneypot servers are protected via Cloudflare, so I am still confirming to our providers how it bypassed cloudflare and/or how did it got hold of our ip address.
For investors and players, all your balances are safe and in no way affected by this. 90% of Moneypot's liabilities can be found here
https://blockchain.info/address/3PnPzfEajzbVwiwHrwb4sSFU6TWTz8C4oT. The rest are at multiple warm and hot addresses.
Thank you for your patience,
uni
So if I'm understanding this correctly, normally this wouldn't happen when MP is under a DDOS attack because it is protected by CloudFlare. But that doesn't work because of wrong settings or somebody got hold of important MP data.
It is quite radical that a provider disables a whole network. Not user friendly at all. That gamblers can't use the gambling apps is one thing, but a lot of people use MP wallets just to store their BTC. People that can't control their money, even just temporally, is really frustrating.
Happens too often lately in my opinion.
The reason it has been happening lately is because recently we have become the target of DDoS attacks, this is out of our control. We just upgraded to the largest CloudFlare package and have recently upgraded our servers as well, we understand how frustrating it is for the site to be down.
I understand. Give ample status updates though, people like to know what is happening and what they can expect. Even if it takes a long time to solve some issue, or it takes more time then expected. Just be honest and people will understand, ample updates are the key here.
very well said and please let me add
people = players and app owners
As you know me, i try my best to give people notices. i have posted here, on slack and on discord aswell. When the attack happened, i was in bed and i can't be online 24/7.
And in case people missed it, web server, api, chat are back up.
yes we know you and you have always given your best! we never said anything different about you. but as you said you have to sleep sometimes and that would be quite normal.
but an online casino business is a 24/7 business and last time I mentioned it I got the answer from MP owners that they have to sleep also (no question) and they did not like my input. but I will repeat it here again that if you have a 24/7 business you need to watch it 24/7 and to react immediately if there are problems or api or servers are down. each minute is money for online casinos. there are many ways to observe an online business 24/7
thx uni
Yes, we do have to sleep, that is a fact, not an opinion. We have it set up so we get notifications through various different messenger systems whenever the platform is bloated/struggling. I'm curious as to what ways you think we can observe it better, seeing as you have such problems with the way we do business. Constructive criticism is fine and welcome, FUD serves no purpose.
OUCH, my bad I didn't notice that option and only filled amount and address field.
It is still unconfirmed after more than 24 hours
Is there something I could do now to push this transaction trought?
If it is any comfort, i did the same thing withdrawing from MP a couple days ago. Finally received my coins after almost 24 hrs. Just be patient. If you visit the Bitcoin tech forums you will see that lots of people are currently having this issue. I'm not the best technologist so I don't quite understand why this is suddenly a problem, but apparently it is. Hopefully the bitcoin ecosystem can iron this stuff out without having transaction fees spiral upward.
Thanks for your answer, my withdrawal took more than 48 hours to get througt but it finally arrived: so strongly suggest to anyone who need their Btc soon when withdrawing from moneypot to set the fee at 200 bits (priority) rather than the 100 bits default one.
The blockchain is getting extremely bloated, transactions should be slow (unless you are paying very high fees) whether they are on MoneyPot or not. Hopefully more transactions are included in blocks in the future.
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