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Topic: Mt Gox thinks it's the Fed. Freezes acc based on "tainted" coins. (unlocked now) - page 7. (Read 17935 times)

vip
Activity: 308
Merit: 250
Not tainted list, neither an easy way to review the path followed by the coins.

You are making a very good point here, and I will check with my colleagues here what can be done and hopefully we could come with something.
donator
Activity: 980
Merit: 1000
hero member
Activity: 597
Merit: 500
You are opening Pandora's box.

There isn't an easy way of following every coin you have in the wallet and is almost impossible to prove that the tainted coins you are holding weren't stolen by yourself.

So everybody who has bought coins in March can have his account frozen in MtGox and you are not giving us an easy way to prevent this. Not tainted list, neither an easy way to review the path followed by the coins. You are only offering the risk of being persecuted and your coins seized if we use MtGox service.

So I claim here don't use MtGox.
vip
Activity: 308
Merit: 250

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We understand your position and we even have a solution for you, so please do not hesitate to send us your AML document as soon as possible. We are sure that you are an honest person doing honest business and that the "tainted" coins arrived in your hands without you noticing they were stolen. Our goal here is not to bother you, our goal is to track down who stole these coins and make sure to help people to recover their coins and prevent others to have their coins stolen.


I'm not sending any scanned documents because frankly I do not trust you with them. You have demonstrated incompetence in securing customer data in the past. Now I feel as though you are extorting me for information. The reasons given by Tux are highly suspicious as well. With no proof of any investigation or need for IDs. If you do not want to do business with unverified accounts don't let them make accounts or deposit.



It is a legal obligation for us, or anyone else for that matter to report crimes when one has been committed, I am not talking about you here I am just referring to the "Linode" case. Since this crime has been reported here in Japan we are not authorized to publicly talk about the details of the investigation, however we have all the proper paperwork done here and ready to show once we are allowed too.
Like everyone now who's trading on Mt.Gox you have agreed to our TOS and if you do not want to comply with them and our AML policy so be it, it is your choice, but you will have to understand that legally speaking until your account has not been clear we cannot do much.

If you do not want to do business with unverified accounts don't let them make accounts or deposit.

It seems that you do not understand the basic of a verified account and its needs. Here you are the details of AML and its needs https://bitcointalksearch.org/topic/m.716220
In a perfect world, people do not need to be AML verified to use Mt.Gox exchange, however in order to protect you/our customer assets we need to check for "strange" behaviors and prevent people to have their assets stolen.
sr. member
Activity: 252
Merit: 250

--------------------------------------

We understand your position and we even have a solution for you, so please do not hesitate to send us your AML document as soon as possible. We are sure that you are an honest person doing honest business and that the "tainted" coins arrived in your hands without you noticing they were stolen. Our goal here is not to bother you, our goal is to track down who stole these coins and make sure to help people to recover their coins and prevent others to have their coins stolen.


I'm not sending any scanned documents because frankly I do not trust you with them. You have demonstrated incompetence in securing customer data in the past. Now I feel as though you are extorting me for information. The reasons given by Tux are highly suspicious as well. With no proof of any investigation or need for IDs. If you do not want to do business with unverified accounts don't let them make accounts or deposit.

vip
Activity: 308
Merit: 250
Yesterday I got my mt gox acc locked. I thought it was strange since I barely use the service and put a few hundred a month through it. I wasn't passing any limits or moving any amount of money that matters. Well today I got a reply to my support ticket, here it is.

Quote
Hello Name,

Thank you for your inquiry. Due to the incident of stolen coins from Bitcoinica a couple of weeks ago, the accounts that are suspected to have been receiving the tainted coins were flagged for AML. If you believe that this was done in error, please submit your official ID and proof of residence so that the AML team may verify your account. Our apologies for the inconvenience caused and thank you for your kind cooperation in this matter.

Thanks,

MtGox.com Team

This is the first time BTC has entered my acc since the linode hacks. It was less than $150 and it was payments from customers all over the world. So of course there might be some tainted coins in there but I suspect the percent of them would be very low. I also bet any of you that have accepted payments in the last few weeks will have the same small percent of taint. Of course Mt gox sees this is a great opportunity to shit on the community when it's down, and steal from us. It's obvious they are using this as an excuse to lock accounts based on the chance they won't verify, then profit. Nice business practices there.

Are they even allowed to do this? I'm sure their EULA says they can, right after they sacrifice your firstborn and empty your bank account because of a typo, but legally? They think they can say what coins are good or bad? How could merchants accept payments if this is the case? It's the same as a charge back just through different means.



Here you are our official answer (See Reddit) on this matter :

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The word "frozen" is inadequate.

Our automatic system tracked coins we suspect stolen from another point, which means we are likely to get a request from law enforcement to identify you (only within the scope of a current and valid investigation). If we don't have your ID on file, we require one.

We are not to decide if you are allowed or not to sell the coins you deposit on MtGox. This is your own responsibility, taken on your own name. This is another reason we need to have an ID on file that matches your account in this specific case.

As soon as you submit the required documents for verification, you can do whatever you want with the funds on your account. Note that not submitting an ID doesn't mean nothing will happen. If a criminal investigation is indeed in progress, we won't be able to deny access to other identifying records such as IP address and others. This doesn't mean either we will provide private details to just any court either.

--------------------------------------

We understand your position and we even have a solution for you, so please do not hesitate to send us your AML document as soon as possible. We are sure that you are an honest person doing honest business and that the "tainted" coins arrived in your hands without you noticing they were stolen. Our goal here is not to bother you, our goal is to track down who stole these coins and make sure to help people to recover their coins and prevent others to have their coins stolen.
hero member
Activity: 490
Merit: 500
... it only gets better...
No, clue what's going on... But Matthew N. Wright your fucking profile pic is hilarious.
hero member
Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
Of course I would support them finding out who hacked it. I use bitcoinica as well (now even more since I'm never touching gox again) and I want them to stick around.

But you can't lock accs on people trying to spend the coins. Having the coins isn't proof of anything.  Especially only $150 worth. (that would be 100% of my customers paid in stolen coins, highly unlikely)  Ironically the only reason I even bothered to start accepting BTC is chargebacks (which for all intents and purposes, this is) can't happen with btc. *unless you use Mt Gox


I feel your pain, I really do. Since they are not denying you anything and simply asking for verification, there is not much energy I can spend on defending you though.

MtGox is quickly becoming the Paypal that brought most of us to Bitcoin in the first place, but let's wait a bit until they start locking accounts cold instead of just asking for verification. When they hold your money and never let it go, give me a call.
sr. member
Activity: 252
Merit: 250
Of course I would support them finding out who hacked it. I use bitcoinica as well (now even more since I'm never touching gox again) and I want them to stick around.

But you can't lock accs on people trying to spend the coins. Having the coins isn't proof of anything.  Especially only $150 worth. (that would be 100% of my customers paid in stolen coins, highly unlikely)  Ironically the only reason I even bothered to start accepting BTC is chargebacks (which for all intents and purposes, this is) can't happen with btc. *unless you use Mt Gox
rjk
sr. member
Activity: 448
Merit: 250
1ngldh
Not this way.

The people give the authority to investigate crimes to the Police.  They still must abide by due process.  An entity simply making themselves final arbiter without due process is tyranny.  
It isn't illegal. While I do agree that they are going about it in a somewhat heavy handed manner (requiring verification/AML) and generally botching the process, I support the effort to trace back where the coins came from.

It is obvious that the perp is doing a very good job of disposing of his  the stolen coins effectively, but all criminals slip up somewhere, and maybe the gox will be the one to point out who it is.
donator
Activity: 1218
Merit: 1079
Gerald Davis
Not this way.

The people give the authority to investigate crimes to the Police.  They still must abide by due process.  An entity simply making themselves final arbiter without due process is tyranny. 
hero member
Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
It sounds noble sure.

From where I'm sitting I can see how ridiculous the claim is that I have anything to do with linode stuff. Too bad I don't really have a way to prove that to the community here. Though I probably wouldn't be here posting all this from my home IP (same one I use at mt gox, theymos can see it's a Time Warner IP from the states) You can read my posts here and gather I'm probably not smart enough to pull it off. I accepted payment (from many different people) so it's possible I have some percent of stolen coins but I can't control that. The whole point of BTC was this couldn't happen. My customers paying in stolen funds then screwing me over, that is.

Watch out, big baller trying to Launder $150 here... I mean if I was trying to cash out some bigger number with a high percent of taint maybe I could understand, but not this.

Let's not argue the MtGox issues since they are ripe with shadiness. Let's argue the Linode hack. Do you support finding out who hacked it?
sr. member
Activity: 252
Merit: 250
It sounds noble sure.

From where I'm sitting I can see how ridiculous the claim is that I have anything to do with linode stuff. Too bad I don't really have a way to prove that to the community here. Though I probably wouldn't be here posting all this from my home IP (same one I use at mt gox, theymos can see it's a Time Warner IP from the states) You can read my posts here and gather I'm probably not smart enough to pull it off. I accepted payment (from many different people) so it's possible I have some percent of stolen coins but I can't control that. The whole point of BTC was this couldn't happen. My customers paying in stolen funds then screwing me over, that is.

Watch out, big baller trying to Launder $150 here... I mean if I was trying to cash out some bigger number with a high percent of taint maybe I could understand, but not this.
hero member
Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
No matter what I say people with your mentality will think I was the problem. It's ok I thought exactly the same way until it happened to me.

Au contrare. I have been the greatest publicly vocal Mt Gox detractor. In a situation where coins were stolen from Linode and they want to find out who did it though, I support them.
sr. member
Activity: 252
Merit: 250
Mt Gox sells tainted coins then locks your account for having them.
No that I'm protecting MtGox but are you sure it was all about tainted coins and not something else?

+1

They don't block tainted coins. They block suspicious people.

This is the attitude they love and thrive on.

Did you read the quote from them in my first post. I mean even if you were right isn't they reply they gave me pretty shady considering as you say, they don't block tainted coins? (hint: they do)

How suspicious is a US based account moving three digits a month from same ip (Time Warner)

No matter what I say people with your mentality will think I was the problem. It's ok I thought exactly the same way until it happened to me.
donator
Activity: 980
Merit: 1000
I'm only dealing with Intersango now, though I'd like to know of their stance about this to be honest.

MtGox can go fuck themselves.

Lol. You don't even know what their stance on it is but you're so sure to associate yourself with them?




So far no records of this kind of policy.

Wish they came forward and explicitly say that they won't do any MtGoxing.
hero member
Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
Mt Gox sells tainted coins then locks your account for having them.
No that I'm protecting MtGox but are you sure it was all about tainted coins and not something else?

+1

They don't block tainted coins. They block suspicious people.
newbie
Activity: 20
Merit: 0
Mt Gox sells tainted coins then locks your account for having them.
No that I'm protecting MtGox but are you sure it was all about tainted coins and not something else?
hero member
Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
I'm only dealing with Intersango now, though I'd like to know of their stance about this to be honest.

MtGox can go fuck themselves.

Lol. You don't even know what their stance on it is but you're so sure to associate yourself with them?


legendary
Activity: 1834
Merit: 1020
I think people need to leave Gox.  A while ago they shut down my account without any warning and stole the 25 cents I had in there (at least I assume that's what happened as no combination of email/password worked, and attempts to recover my password were hopelessly in vain).  I never even found out this had happened until I tried logging back in one day.  

Now, I don't care about the 25 cents (although, this was USD not BTC).  I've never done heavy trading on Gox and never will -- the 25 cents was a test.  But seriously, Gox easily trumps almost every other exchange in terms of horrible customer service and shadiness based upon the dozens of threads I've seen flaming them.  And, I believe they stole from me -- a quarter.  A fucking quarter.  Seriously?  Are their profit margins so slim that they 1) can't hire extra customer support staff and 2) need to steal quarters from the other side of the globe?

To me, their business appears as ugly as Karpeles's face.  And goddamn is it ugly.
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