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Topic: MtGox withdrawal delays [Gathering] - page 269. (Read 908613 times)

legendary
Activity: 1148
Merit: 1018
September 25, 2013, 06:57:36 AM
Do you believe that Coinlab acted in bad faith since the beginning? Why are they withholding the money that does not belong to them?

Coinlab says that they had an agreement for MtGox to transfer all its US based customers to Coinlab, and that Gox didn't comply - so they are withholding that money and suing Gox for $75M.

I read this as bad faith, taking into consideration that:

a) that money belong to the CUSTOMERS of the biggest and most relevant (at least for now) Bitcoin exchange
b) withholding Gox's CUSTOMERS money could lead to their insolvency, which would be a huge hit for all the BTC ecosystem
c) Peter Vessenes is both the CEO of Coinlab and the Chairman of the Bitcoin Foundation - the latter is supposed to look after the interests of all Bitcoin users... And its Chairman withholds the money of the customers of the most relevant Bitcoin exchange? WTF?
donator
Activity: 1722
Merit: 1036
September 25, 2013, 06:31:41 AM
Do you believe that Coinlab acted in bad faith since the beginning? Why are they withholding the money that does not belong to them?
legendary
Activity: 1148
Merit: 1018
September 25, 2013, 05:04:53 AM
How do you explain the timing?  The withdrawal problems started around the 5th of June.  The first Dwolla seizure happened on June 14th.  You have nine days to explain.
Gox admits in their answer to Coinlab that money sent to Coinlab's bank accounts was credited to the balances of Gox customers, but the money was actually held by Coinlab. It seems pretty obvious to me that Gox has been facing financial challenges for a while, and when the two major holes caused by DHL and Dwolla converged with a declining volume at the beginning of June, the shit hit the fan.
CoinLab doesn't explain it at all.  They had millions on USD in profit, a fat order book and more than 5 million USD on the two bank accounts seized by the DHS.

Quote
Finally, 5th to 14th June seems pretty close to me. Maybe the DHL action started a few days before it actually hits the news. Anyhow, it looks obvious to me there are diverse factors that are putting Gox under financial stress.
Dwolla were processing withdrawals until Friday 14th.  Only bank wires were delayed.  Five weeks for SEPA and more than a week for international wires.  If the DHS action started earlier, it had no effect on Dwolla withdrawals which it was supposed to target, but on SEPA (delayed for as long as I can remember) and wires from their bank in Japan.  Unlikely.  DHS didn't even target MtGox.  Only Mutum Sigillum LLC.

Nope.  Your explanation doens't work.

We will have to agree to disagree then. In my book, a $10M hole for a young and relatively small company as MtGox is a huge hole. Pretending its "peanuts" is being in denial of the facts. You repeat they have "millions on the order book", which obviously doesn't change the fact that a part of that money, credited to customers balances, is very probably not backed up by fiat in their banks, as they are obviously short of $10M. In fact, they pretty much admit it:

Quote
Defendants are informed and believe that in March and April, 2013 MtGox customers, at the
suggestion of CoinLab, deposited $12,788,701.08 into one or more CoinLab bank accounts;
CoinLab then caused the amount of such funds to be credited to such customers' MtGox
accounts but CoinLab did not transfer the actual funds into the MtGox bank account
. As a
result, such customers' MtGox account reflected a higher amount of currency funds available
to such customers than were actually in the MtGox bank account
. In April, 2013, and upon
the demand of MtGox, CoinLab transferred a portion of those amounts, $ 7,473,490.29, to the
MtGox bank account, leaving a balance of approximately $ 5,315,210.79 to be transferred to
the MtGox account and which is being wrongfully held by CoinLab.

So they they are admitting they have a big hole, and they do not say anywhere that they had to cover the hole with their own money (I would have stated that clearly in the official document, to wipe out doubt about insolvency - wouldn't have you?). The only hard cold fact they are stating is "such customers' MtGox account reflected a higher amount of currency funds available to such customers than were actually in the MtGox bank account".

Plus, instead of being transparent and disclosing their balances as any serious company would do after the mainstream media started to write that Gox might be insolvent (Forbes, Wired....), while many customers started to leave them for good, causing a very unhealthy spread of +10% between exchanges, they just make up absurd excuses such as "the current withdraw problems are being caused by the traditional banking system, not because of a lack of liquidity at MtGox. The traditional banking partners that MtGox needs to work with, are not able to keep up with the demands of the growing Bitcoin economy"

Really? The above seems the most plausible answer to you after all the facts Gox have been hiding and that we now know?

Finally, I'm amazed by the fact you keep repeating "they have $12M in their order book", like that is somewhat reassuring:

  • that money is just on Gox balances, it might very well not being backed by fiat in their back accounts (AS THEY STATED IN THE ANSWER TO COINLAB)
  • even if that money is fully backed by existing funds in their bank, what do you want them to do with it? That is supposed to be their customers money, they are not supposed to operate/cover holes with that!!
  • I don't know if you have any experience in running a business, but it doesn't seem so: the fact is they only have $12M in the order book (again: customers money), and they admittedly have a hole of $10M. So, the hole is almost equal to the full amount of fiat they have in their order book, and roughly half of the all time high fiat amount they EVER had on their order book. That's HUGE, try to extrapolate that to Forex and tell me that covering such a hole wouldn't be a problem for them
  • Another fact is they allegedly had only an income of $8M during the 4 months of all time high usd volume EVER, and again the hole is $10M. Let me tell you that's a huge hit for a business, having a hole significantly (20%) bigger that the income you got in your best 4 months ever is a BIG problem for ANY company. When the alleged hole was "just" $5M, I thought it was bearable. Now that we discover the hole is $10M, I can't help being worried.

As I stated many times I hope Gox succeeds, and I do not think that the $10M hole will inevitably kill them. If their finances were managed very well prior to Coinlab's and Dwolla issues, they might be able to cover for everything, but not without a big effort. The truth is a) they are not being transparent about their problems nor with their finances (and being an exchange that manages customers funds, they SHOULD); and b) a lot of customers are leaving for good and their volume, and thus their trading fees and projected income, are shrinking day by day.
sr. member
Activity: 462
Merit: 250
September 25, 2013, 04:06:59 AM
Does anyone know what is the delay for USD withdrawal to Bank in ASIA? (not Europe or US)

So far i only heard about long delays for USD withdrawal by SEPA (Europe) and US customers.

Also has anyone tried JPY withdrawal? any delays with this?
legendary
Activity: 1437
Merit: 1002
https://bitmynt.no
September 25, 2013, 02:27:47 AM
How do you explain the timing?  The withdrawal problems started around the 5th of June.  The first Dwolla seizure happened on June 14th.  You have nine days to explain.
Gox admits in their answer to Coinlab that money sent to Coinlab's bank accounts was credited to the balances of Gox customers, but the money was actually held by Coinlab. It seems pretty obvious to me that Gox has been facing financial challenges for a while, and when the two major holes caused by DHL and Dwolla converged with a declining volume at the beginning of June, the shit hit the fan.
CoinLab doesn't explain it at all.  They had millions on USD in profit, a fat order book and more than 5 million USD on the two bank accounts seized by the DHS.

Quote
Finally, 5th to 14th June seems pretty close to me. Maybe the DHL action started a few days before it actually hits the news. Anyhow, it looks obvious to me there are diverse factors that are putting Gox under financial stress.
Dwolla were processing withdrawals until Friday 14th.  Only bank wires were delayed.  Five weeks for SEPA and more than a week for international wires.  If the DHS action started earlier, it had no effect on Dwolla withdrawals which it was supposed to target, but on SEPA (delayed for as long as I can remember) and wires from their bank in Japan.  Unlikely.  DHS didn't even target MtGox.  Only Mutum Sigillum LLC.

Nope.  Your explanation doens't work.
legendary
Activity: 1437
Merit: 1002
https://bitmynt.no
September 25, 2013, 02:17:08 AM
Note that the 5% is a bank fee.

...

Bank problems is a much more plausible explanation.
Firstly, we don't really know who collects the 5%, just that it is charged.
We only know the information from MtGox, and other theories have no supporting evidence.

Quote
This may well be a combination of both problems. There is no evidence of any USD withdrawals being processed after 12 June, so the "10 withdrawals a day"  is likely false or actually applies to the 5% manual option. I suspect they have no working banking relationship right now for the old style ABA wire transfers, but are hoping one will materialize.
There is plenty of evidence on this forum.
legendary
Activity: 1437
Merit: 1002
https://bitmynt.no
September 25, 2013, 02:12:30 AM

Not true.

Bitstamp publish their total volume only.  MtGox don't publish a total volume, but splits it into individual currencies.  If I deposit EUR on Bitstamp and withdraw EUR from Bitstamp, it is still counted as USD volume.  On MtGox it would be counted as EUR volume.  To compare the two you need to add all currencies on MtGox.  Many people don't know this.
Well this seems to be mostly a discussion about USD and I believe the USD volume on bitstamp is now larger. In any case, the ratio of quoted USD volume has been tilting strongly away from Gox, likely due to a loss of faith in their business practices caused by their opacity, and probable falsehoods.
Bitstamp's USD volume is unknown.  They only pubslish their total volume and label it as USD.

Much of the volume on MtGox has shifted from USD to other currencies.  A shift is not a reduction, and can only be explained by the USD withdrawal problems.  Not loss of faith.  Some days the JPY volume alone on MtGox is 50% of Bitstamp's total volume.  Loss of faith in USD then, perhaps?
legendary
Activity: 896
Merit: 1006
First 100% Liquid Stablecoin Backed by Gold
September 24, 2013, 11:58:04 PM
Alas, the truth is so obvious ...

I am a simple global professional, and I need to move $AUD 10,000 to EUR, or vice versa, without paying the 7% bank exchange rate spread.

It's a no-brainer:

1. Join MtGox and xfer the doh there, $30 fee
2, do a few token bitcoin trades
3. Do a SEPA transfer to my bank in EU - cost maybe 12 eur

So, I have spent $50 maximum getting what I used to pay a bank $700 for - excellent ! Oh - the bank did not get my $650 dollar  "xfer fee" pity.
(  and I am just an old computer nerd, far from a professional money launderer )

Does not the whole world see this ? Why would banks cooperate with the bitcoin trade ? Since bitcoin is their death knell ?

All this talk about MtGox going down the tube is plain fanciful - see what is really happening; all MtGox withdrawal transactions are being stifled because it is business that directly replaces one of the banks's cash-cows/golden-geese ...

*** stealing from customers in the name of Foreign Exchange ***
*** Governments need to castrate these Fu6k&rs like have done with the thieving in the name of mobile phone roaming ! ***

 - They are all united/cartelled against bitcoin because of the forex profits they will lose
 - this is a worldwide clique - no exceptions allowed - not even in Poland or Japan !
 - this bleating about AML compliance is a smokescreen for ignorant journalists and politicians

And open thine eyes; any bitcoin exchange that sticks to one currency is not a threat and so there is no need to emasculate their withdrawal flow; Can anyone show me another bitcoin exchange that deals in more than one currency ?

Unfortunately there is no government on earth with balls enough to step up to this; the banks would crush them too.

I think you are exaggerating a bit.  Most private currency exchanges use hedging and charge a few % and I'm haven't looked at P&L of big banks recently but I'm pretty sure the forex profits if there were even profits and not losses aren't their main money makers.
sr. member
Activity: 332
Merit: 253
September 24, 2013, 10:54:19 PM

Note that the 5% is a bank fee.

...

Bank problems is a much more plausible explanation.


Firstly, we don't really know who collects the 5%, just that it is charged.

This may well be a combination of both problems. There is no evidence of any USD withdrawals being processed after 12 June, so the "10 withdrawals a day"  is likely false or actually applies to the 5% manual option. I suspect they have no working banking relationship right now for the old style ABA wire transfers, but are hoping one will materialize.

sr. member
Activity: 332
Merit: 253
September 24, 2013, 10:37:37 PM

Not true.

Bitstamp publish their total volume only.  MtGox don't publish a total volume, but splits it into individual currencies.  If I deposit EUR on Bitstamp and withdraw EUR from Bitstamp, it is still counted as USD volume.  On MtGox it would be counted as EUR volume.  To compare the two you need to add all currencies on MtGox.  Many people don't know this.

Well this seems to be mostly a discussion about USD and I believe the USD volume on bitstamp is now larger. In any case, the ratio of quoted USD volume has been tilting strongly away from Gox, likely due to a loss of faith in their business practices caused by their opacity, and probable falsehoods.
legendary
Activity: 1666
Merit: 1010
he who has the gold makes the rules
September 24, 2013, 10:12:07 PM
Don't worry in 2 more weeks all problems will be addressed  Tongue
legendary
Activity: 1148
Merit: 1018
September 24, 2013, 06:39:31 PM
2+2 = 4

Gox is short of $10M and they are heavily delaying withdrawals. They make up stupid excuses such as "the old financial system cannot follow the thriving BTC economy" and "our huge volume is overwhelming the biggest bank is Japan". Still, there's no problem with the money coming in, only with the money going out.
How do you explain the timing?  The withdrawal problems started around the 5th of June.  The first Dwolla seizure happened on June 14th.  You have nine days to explain.

Gox admits in their answer to Coinlab that money sent to Coinlab's bank accounts was credited to the balances of Gox customers, but the money was actually held by Coinlab. It seems pretty obvious to me that Gox has been facing financial challenges for a while, and when the two major holes caused by DHL and Dwolla converged with a declining volume at the beginning of June, the shit hit the fan.

Finally, 5th to 14th June seems pretty close to me. Maybe the DHL action started a few days before it actually hits the news. Anyhow, it looks obvious to me there are diverse factors that are putting Gox under financial stress.

Quote
Nothing of this, as far as it makes any sense at all, can explain the problems.  The order book is 12 million USD deep in bids.   Even if they didn't make any profit at all (8 million USD is from April to August 20th), they would have at least 2 million USD left of customer deposits to pay out of.  Only a fraction of their deposits are visible

So you suggest they would go full ponzi if they were having liquidity problems? Wow. That would be really retarded.
legendary
Activity: 1437
Merit: 1002
https://bitmynt.no
September 24, 2013, 06:24:27 PM
2+2 = 4

Gox is short of $10M and they are heavily delaying withdrawals. They make up stupid excuses such as "the old financial system cannot follow the thriving BTC economy" and "our huge volume is overwhelming the biggest bank is Japan". Still, there's no problem with the money coming in, only with the money going out.
How do you explain the timing?  The withdrawal problems started around the 5th of June.  The first Dwolla seizure happened on June 14th.  You have nine days to explain.

Quote
At the same time, Bitstamp is actually handling a higher volume, and processing withdrawals quickly and smoothly.
Smaller volume, actually.  And much fewer customers.

Quote
The most plausible scenario is simply that Gox is having liquidity problems.
What was the cause of their liquidity problems during the second week of June?

Quote
Some of you repeat that Gox made aprox. $8M in trading fees since April this year, like that means $10M is nothing for them. That's absurd. The fact is their income before expenses during the period of higher usd volume EVER is significantly smaller that the hole created by Coinlab and DHS. $10M is not precisely peanuts for Gox, saying the contrary is ludicrous. Note that the two days of all time high volume happened precisely in August. If you have any experience managing a business you know this kind of hole means - at best - a huge headache for Gox.
Nothing of this, as far as it makes any sense at all, can explain the problems.  The order book is 12 million USD deep in bids.   Even if they didn't make any profit at all (8 million USD is from April to August 20th), they would have at least 2 million USD left of customer deposits to pay out of.  Only a fraction of their deposits are visible in the order book.
hero member
Activity: 938
Merit: 1000
www.multipool.us
September 24, 2013, 06:15:42 PM

And open thine eyes; any bitcoin exchange that sticks to one currency is not a threat and so there is no need to emasculate their withdrawal flow; Can anyone show me another bitcoin exchange that deals in more than one currency ?


BTC-e
legendary
Activity: 1437
Merit: 1002
https://bitmynt.no
September 24, 2013, 06:08:09 PM
Since Gox takes fees on both sides, 5 millions USD of fees are in btc, it doesn't really help them in their cash flow issues.
I've read somewhere Gox owns thousands of bitcoins through fees and re-investments, they cant sell their coins on their platform and hold worthless Gox USD. can they?
The default for new accounts is to take all fees from the fiat side, and has been so for a year or so.  Many old cusumers (e.g. me) have switched on this option as well.  Which means most of their profit from this year will be in fiat.  The 2.5% currency conversion fee for mixed currency trades are in fiat as well.  MtGox can not sell BTC on their own platform.  I don't know if they are allowed to trade BTC on other exchanges.  Their strategy so far has been to use BTC as BTC, e.g. when buying other companies (two so far).
legendary
Activity: 1148
Merit: 1018
September 24, 2013, 05:28:24 PM
- Gox handled a very big volume BEFORE the Dwolla and Coinlab issues, and they handled that volume FINE
This is not true.  The intenational wire delays started one or two weeks before the Dwolla problems.  After the discontinuation of all other possible withdrawal methods in just two months.

Quote
- Stating that Gox is "overwhelming" the biggest bank is Japan is laughable at best. That's BS.
At least it is the most plausible explanation so far, and the only I can think of which explains their problems from the beginning of June.  The number of customers and trade volume grew tremendously during this time.  Last number I heard was 600k verified customers.  In the beginning of this year there were much less than 100k.

Quote
- Gox needed to increase their operational costs during the bubble, precisely to be able to handle the customers and volume growth. We do not know how rationally that growth was managed.
We know that.  More staff on AML verification and support.  I think they are 14 now.  

Quote
- Gox invested in new servers, trading engine, etc. shortly before the Dwolla and Coinlab issues
A new server cost thousands at most.  Not millions.  Mark already run a large business renting out servers (Tibanne).

Quote
- Being scrutinized by US regulators is quite a stress, which certainly leads to more expenses: expensive lawyers, licenses, etc. We can safely assume they are spending a lot to pull their shit together.
Still doesn't explain the problems starting in the beginning of June.  The licence they applied for costs 200k USD.  The already spoke to the US regulators (the reason for discontinuation of redeemable codes, one of the popular withdrawal methods), and were preparing for further licensing when DHS struck out of the blue.  We are not talking millions here either.

Quote
- Gox is offering an "emergency" withdrawal option that goes with a 5% fee. Surprise! There is no "overwhelming" if you choose that option.
Note that the 5% is a bank fee.

Quote
Finally, the hard cold fact is Gox is having tremendous issues with withdrawals (delays and more delays), and as per Occam's Razor, the easiest answer is they have liquidity problems.
Yes, and easy conclusions are often wrong.  The math and timing just don't add up.  Bank problems is a much more plausible explanation.

Quote
Saying stupid things like "the old financial system is having problems to follow the thriving BTC economy" and such is an insult to the intelligence of their customers. They probably offer the "5% emergency withdrawal" so they can make as much money as possible with such a leonine fee, to eventually cover the holes left by the US DHS and Coinlab.
So you think MtGox is 5% in minus, and the bank doesn't take any fee at all?  No, this does not sound anything near a plausible explanation to me.  Why is the 5% option very limited then, and not offered by default to everyone?  And why only for international wire?  A nice collection of speculations, but few are plausible and they certainly don't fit your conclusion.  You have to start looking earlier than the Dwolla seizures.  It is very obvious they were limited by their bank since June 5th, at least.

2+2 = 4

Gox is short of $10M and they are heavily delaying withdrawals. They make up stupid excuses such as "the old financial system cannot follow the thriving BTC economy" and "our huge volume is overwhelming the biggest bank is Japan". Still, there's no problem with the money coming in, only with the money going out.

At the same time, Bitstamp is actually handling a higher volume, and processing withdrawals quickly and smoothly.

The most plausible scenario is simply that Gox is having liquidity problems.

Some of you repeat that Gox made aprox. $8M in trading fees since April this year, like that means $10M is nothing for them. That's absurd. The fact is their income before expenses during the period of higher usd volume EVER is significantly smaller that the hole created by Coinlab and DHS. $10M is not precisely peanuts for Gox, saying the contrary is ludicrous. Note that the two days of all time high volume happened precisely in August. If you have any experience managing a business you know this kind of hole means - at best - a huge headache for Gox.

I for one hope their financials were managed very good in the past, and thus the company is extremely liquid and healthy despite the $10M hole, it's just that being so opaque and outright lying doesn't help confidence at all. In their situation (slow but steady "bank run", media writing about possible insolvency), a healthy company would just disclose its balances to show the world (meaning their customers) how healthy and strong they are. But no, their CEO makes up vague excuses on IRC...
legendary
Activity: 1428
Merit: 1000
September 24, 2013, 04:42:18 PM
This is interesting. I agree it is most consistent with Gox not having enough USD. It costs about 3% to convert to USD at retail in Japan.

The fee is 5% plus some, so it appears there is also an international wire transfer involved, with the various fees along the way.

After their USD losses perhaps they are running a fractional reserve in USD. The real solution here would be for them to actually explain what is going on.
I think it is public knowledge that $5 million was confiscated from Mt.Gox customer funds. Considering that it is a Japanese company that does not likely have such a sum of their own, excess funds, in foreign currency, this resulted in a deficit and fractional reserve in customers' accounts. It is almost certainly the root cause of this bank run.
Could you explain where MtGox's 10 million USD profit so far this year has gone, or are you only looking at one side of the equation?  Not to mention there are > 12 million USD worth of bids in the order book.  5 million doesn't explain anything.  You need at least 20 million USD to explain this as a lack of funds.

Since Gox takes fees on both sides, 5 millions USD of fees are in btc, it doesn't really help them in their cash flow issues.
I've read somewhere Gox owns thousands of bitcoins through fees and re-investments, they cant sell their coins on their platform and hold worthless Gox USD. can they?
member
Activity: 73
Merit: 10
There's a new king in the streets
September 24, 2013, 03:49:30 PM
Alas, the truth is so obvious ...

I am a simple global professional, and I need to move $AUD 10,000 to EUR, or vice versa, without paying the 7% bank exchange rate spread.

It's a no-brainer:

1. Join MtGox and xfer the doh there, $30 fee
2, do a few token bitcoin trades
3. Do a SEPA transfer to my bank in EU - cost maybe 12 eur

So, I have spent $50 maximum getting what I used to pay a bank $700 for - excellent ! Oh - the bank did not get my $650 dollar  "xfer fee" pity.
(  and I am just an old computer nerd, far from a professional money launderer )

Does not the whole world see this ? Why would banks cooperate with the bitcoin trade ? Since bitcoin is their death knell ?

All this talk about MtGox going down the tube is plain fanciful - see what is really happening; all MtGox withdrawal transactions are being stifled because it is business that directly replaces one of the banks's cash-cows/golden-geese ...

*** stealing from customers in the name of Foreign Exchange ***
*** Governments need to castrate these Fu6k&rs like have done with the thieving in the name of mobile phone roaming ! ***

 - They are all united/cartelled against bitcoin because of the forex profits they will lose
 - this is a worldwide clique - no exceptions allowed - not even in Poland or Japan !
 - this bleating about AML compliance is a smokescreen for ignorant journalists and politicians

And open thine eyes; any bitcoin exchange that sticks to one currency is not a threat and so there is no need to emasculate their withdrawal flow; Can anyone show me another bitcoin exchange that deals in more than one currency ?

Unfortunately there is no government on earth with balls enough to step up to this; the banks would crush them too.
legendary
Activity: 1437
Merit: 1002
https://bitmynt.no
September 24, 2013, 03:42:36 PM
Meanwhile, bitstamp volume continues to exceed Mt. Gox volume of actual trades by at least 50% each day.
Not true.

Bitstamp publish their total volume only.  MtGox don't publish a total volume, but splits it into individual currencies.  If I deposit EUR on Bitstamp and withdraw EUR from Bitstamp, it is still counted as USD volume.  On MtGox it would be counted as EUR volume.  To compare the two you need to add all currencies on MtGox.  Many people don't know this.
legendary
Activity: 896
Merit: 1006
First 100% Liquid Stablecoin Backed by Gold
September 24, 2013, 03:35:04 PM
This is what greets anyone looking to withdraw:

Quote
International Wire Transfers: 
At the moment we are manually processing wire transfers and have a slight backlog as we create a new withdrawal system with our banking partners. Your withdrawal may take two weeks or more depending on the amount.

"Two weeks" as a minimum is absolutely misleading considering the delay must be at least 3 1/2 months now. There are still people with unprocessed withdrawals since then.

If a withdrawal option like Dwolla doesn't work, you disable it. If SWIFT withdrawals do not work, it would be far more honest to disable them entirely instead of deceiving your customers.
Someone has been reading BFL manual on how to deal with bitcoin customers.
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