Then again: Why did their USD market share crash from 75 to 45 percent within weeks?
I guess, because (as it is reflected bei the opinions in these threads) the smart money is rapidly leaving and the dumb money is still waiting (for godot), or doing 'arbitrage'.
If you have an EUR withdrawal waiting for more than a week, you should check and make sure it is a SEPA withdrawal. It is easy to make the mistake of making it an international transfer instead. Then contact support to make sure everything is in order. No errors in forms or anything else making the transfer fail.
What? I've had SEPA EUR transfers waiting weeks, you are speaking crap.