Personally I am not against using the Reputation board for matters that could also be listed in the Scam Accusations board and if there is merit it should be supported. Having said that, in this particular instance from what I can understand (unless I am missing the obvious), Rollbit have stated their
downtime would have had no impact on the outcome. Is this what your actual complaint is based on?
Also, now that you have received a definitive response from Rollbit stating they will not review the matter again, what is your next step in your complaint? I ask because you have brought your matter to the forum for the members to look and we have therefore the pertinent question has to be about what you intend as your next step.
I have posted this in scam accusations, however after looking; I think this place is a better place to share this hence the Rollbit’s reputation should be questioned after this event that had happened to me.
Hello JollyGood,
Thanks for your interest;
I have as I have described above; believe and have proof that I should be compansated according to rollbit’s policy that they have applied after this sudden maintenance event.
Just because my position wasn’t liquidated doesn’t mean I wasn’t affected from downtime. I was affected with a 40.000 usd loss while being stripped of my ability to control my position. They have answered as you can see stating my previous trading history as proof that the downtime
would have no impact on my trade from an assumption point of view, giving previous
5 trades as evidence.
Even if they have gave 165 of the trades as proof (which they can’t because it will contradict their assumption) this would not change the fact that they have not looked at liquidated users’ past trades while compansating them (or the people who got stop losses)
I would also add that why did rollbit then compansate my 800 usd trade, which had no stop loss and got liquidated.
Because of the amount of money, they are dodging this case with not even their ToS, but my previous trades as evidence. Which is a blantant scam attemt.
I have came here and wrote these, so to show people how Rollbit Razer acts on his users, don’t even care about his reputation, and how easily he can close a topic.
He avoided and is avoiding responsibility on this case, so I opened a flag to him; to not only him to reconsider his actions but to show the site which he holds a signature campaign, how he treats his users.
The latter of the incident is talked between me and my attorney. If you are interested or it is a must for me to describe what I will do about this case in the future, I would rather talk privately about this.
Thanks for your interest in the topic JollyGood.
Regards.