DaveF already explained that Rollbit covered such cases through their TOS, and no matter how cheesy it sounds, in your case, their responsibility does not exist according to their terms of use.
I also cannot oppose, it because I do not support avoiding responsibility in this way, not only from Rollbit.
It is still completely unclear to me, why someone decides to use a gambling platform for trading.
Someone pointed out to me that what I posted comes off looking a little like blaming the victim, that is not what I intended.
I was trying to make the point that the T&C are so bad that even if you are 100% right according to the T&C it does not matter. That's not being a victim that is getting into a really bad deal. But, for the most part, it's the only deal out there.
I don't gamble much online, but when I do it's not with ones who are based out of Curaçao. Others are not much better, it's like getting hit with a wooden bat instead of a lead pipe, still going to ruin your day just hopefully not as much.
Personally, and this is just me, I would like to see us as a group stop helping people who are using places with bad rules. Just point out the rules are bad and that there are other better places to gamble and move on.
But same with the trading. You can use Coinbase or Gemini (who have their own set of issues) and know there are people you can call to complain to when you have a problem or you can go to Bob's Crypto Exchange and Used Cars and hope for the best.
Once again, a bit OT but it makes the point and this is out of my own personal life. No I head about it or I read about it this was me and a couple of friends. Now, the main point is I live in New York. NY has the New York Department Of Financial Services. They regulate banks and other financial services in NY. They have no mercy. If you are a financial institution and screw up they will ruin your day. Now, because of that some banks and other places will not do business here. So.....
Dave and 2 friends were on vacation together. All 3 of us had a credit card compromised at the same location. (Skimmer / chip cloned) all 3 of us got the run around from our banks because it was a somewhat funky way it happened. After 2 weeks of BS I went online, filed a complaint with NYDFS and got a call back from my bank the next day and the case closed in my favor the next day. The other 2 one of which was in New Jersey had to wait and wait and wait and deal with a ton more BS then I did. So, yes I do like my 'heavily regulated, anti-business, state' it makes my life easier.
-Dave
DaveF,
I appreciate all your research and findings about my case.
I also appreciate your opposition view as I mentioned before.
It's not my right to ask you to review your decision since you are free to believe who is right or who is wrong.
However as I stated to exemplens, other people were paid because they were liquidated or stop-lossed.
The situation becomes much more complex with this evidence. Any ToS you are referring to is not valid in this case.
I got a rejection on compansation because my bet was not liquidated but it was still live.
Live meaning I was 200 usd close to liquidation which If i didn't cash out would total me 44000 USD loss instead of 39000.
Mind you I was on profit before the maintenance happened and was at 36000 loss when it ended. You can check the timeline.
My asking is to get compansated and treated just like people who got liquidated because I was already almost liquidated at that point with no turning back.
I am no different than a person who got compansated. They are trying to dodge this because of the amount of money.
When I asked them what compansation or reimbursement policies are according to them, I got muted on chat 44000 days.
Please try to put yourself in my shoes before opposing.
Note to owlcatz; I do not respect your opinion because you didn't give me any explanation on your opposition.