?Could help a lot.
Topic: Off-Topic - page 171. (Read 384417 times)
Hey!!! Do you think in BTC pay??
Could help a lot.
?Could help a lot.
Bitcoinorama how is it coddling? From what little I know they changed their refund policy without telling anyone and won't answer why.
Go to some large companies investor meeting and you'll see some mollycoddling.
As far as what they're set up for they are a business and customers should be asking questions. If they don't answer and people get suspicious it is not out of line. I agree that they are trying and seem to be doing a good job of it, but these last few weeks have seen some changes.
Go to some large companies investor meeting and you'll see some mollycoddling.
As far as what they're set up for they are a business and customers should be asking questions. If they don't answer and people get suspicious it is not out of line. I agree that they are trying and seem to be doing a good job of it, but these last few weeks have seen some changes.
It's a start up.
It's a start-up with a very finite timeframe to succeed.
It's questionable as to whether Terrahash actually fully comprehended the response when opening sales. They appear overwhelmed. We were around page 25 when orders opened, the rest has been impatient frustrated voices. As long as Terrahash are using their time effectively and ensuring the production and logistics are ready in receipt of chip delivery then I'd forgive them, for presumably doing what you are paying them for.
When you purchase a pre-order you have to wait a period of time for receipt of goods. At no point has anyone promised it possible to answer every whim throughout the pre-order period. That may well take significant manpower. Terrahash certainly doesn't not have enough customer service for the amount of orders. Terrahash never promised customer service as a strong point.
The more people complain and spread FUD (not you FCTaiChi) and the more competitors arrive on the scene, the more anxious and likely to jump ship some of you are increasingly becoming. Especially with more power efficient chip manufacture superseding Avalon bulk chips. Terrahash will have already spent significant funds readying for production. Terrahash were already shafted by the nitwit behind cloudhashing who left them in debt and forced the, to take pre-orders. I doubt Terrahash wants to be left in huge amounts of debt due to impatience and unrealistic expectations from more random internet crazies, like Cloudhashing who cannot make decisions based on their own research and be comfortable with their choices. Terrahash certainly doesn't deserve to be blamed for other people's lack of conviction in their own decisions, when they need to acknowledge their own mistakes.
How can so many people not know how Paypal works?
You have 20 days from the date the dispute was opened to escalate a dispute to a PayPal claim.
Once you open the Claim, Paypal will decide the claim usually in 30 Days.
Generally buyers must wait at least seven days from the date of payment to escalate a dispute for an item not received
If you don’t resolve or escalate a dispute within 20 days it will be closed. When this deadline is approaching, we will remind you by email
A closed dispute cannot be reopened or escalated to a PayPal claim
Only one dispute may be opened for each PayPal payment
Where an item has not been received, please ensure you have given the seller enough time before opening a dispute, you have up to 45 days from the day of transaction to do this.
So like others have said, in 50 days you will have your refund and we will all be screwed or we will all have our hardware.
Can I ask that you mention the order numbers you are asking for refunds on?
You have 20 days from the date the dispute was opened to escalate a dispute to a PayPal claim.
Once you open the Claim, Paypal will decide the claim usually in 30 Days.
Generally buyers must wait at least seven days from the date of payment to escalate a dispute for an item not received
If you don’t resolve or escalate a dispute within 20 days it will be closed. When this deadline is approaching, we will remind you by email
A closed dispute cannot be reopened or escalated to a PayPal claim
Only one dispute may be opened for each PayPal payment
Where an item has not been received, please ensure you have given the seller enough time before opening a dispute, you have up to 45 days from the day of transaction to do this.
So like others have said, in 50 days you will have your refund and we will all be screwed or we will all have our hardware.
Can I ask that you mention the order numbers you are asking for refunds on?
I asked for a refund. It was ignored. I asked for a refund again. It was ignored.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
Well, this is not good. If they say, they will refund you, if you cancel before they ship, they will. Their "ignorance" (speaking in your language), as you see, just makes you more freightened, so you panikct and worse thinkgs up. Dispute as you have read allready, lasts longer to solve, but if they refund case by case, I suggest next time, to be extremelly patient.
With them it might not matter how patient you are. During my dispute they would not respond in paypal. Instead just let it sit there. Claim was first time i even got a response about it, even though their response was a threat to close my claim...
Yes, this thread has definitely deteriorated to the point that it's just people complaining about it being a scam (which I'm convinced it is not, but just a very, very, very poorly run venture), those trying to get refunds, and those supporting the company with blind faith, ignoring many of the very legitimate questions and at the same time attacking those that raise a question as to the silence immediately after the pre-order was completed.
Want to know why we're here now? Because there is a lack of information coming forth on some very important questions. In the absence of credible information, people tend to go to extremes. Terrahash is definitely reading so some questions to help squash the unhappy investors and avoid the ever growing request for refunds:
- Who is making the boards?!?!?!?! Terrahash had all indication of working with BKK in messages prior to the pre-order, however now we hear from BKK that Terrahash has not contacted them at all on the development. This is somewhat of an important topic, and one which I am not willing to give blind faith to, which was why I requested a refund.
- Broken promises - Terrahash, this is a very big problem and one the is repeated quite a lot, and has led many to a lack of trust. They may seem like small items, but it all adds up to the people that entrusted a large sum of money with you
- Refunds - You clearly stated refunds would be allowed both on the message boards and on your website. Now you have the panic with people cancelling paypal funds, while you have a good portion of that money slated to go back to Cloudhashing, from your own words. That could have been completely avoided by providing basic information on the technical progress. Not answering every naysayers question, but just providing the facts on development, no matter how good or bad. That is how trust is formed. Denying refunds and changing your policy post-preorder not only damages you, but also is pointless, as you will not win any Paypal dispute since you clearly said refunds were possible.
I don't believe most of the pro-Terrahash are shills, many that paid via BTC are locked in to this transaction, so there is no other way out for them, and therefore to be positive is the only option that they have. They dislike seeing the growing negativity, as it further damages their chances of ever seeing their BTC again.
In closing, attacks from either side make the side attacking look less credible, so it might be a good place to start in clearing this thread of crap... Stop attacking on both sides and talk facts, concerns, and progress.. If you don't agree with something, offer a competing point of view without trying to diminish the credibility of the person posting. Assuming Terrahash can even start meeting some of the promises made.
I'll have my refund by mid to late July one way or another, but I'm fully vested in seeing how this turns out, and will be active with this thread and other related threads until they deliver, or disappear. I truly hope the blind faith is rewarded, it would be very nice to be wrong about this not smelling right at this point and time.
Good luck to all!
Edit: Special thanks to Klee for providing such a great example in his message prior to mine of how to provide benefit to his investment and provide useful information related to the topic at hand.
Want to know why we're here now? Because there is a lack of information coming forth on some very important questions. In the absence of credible information, people tend to go to extremes. Terrahash is definitely reading so some questions to help squash the unhappy investors and avoid the ever growing request for refunds:
- Who is making the boards?!?!?!?! Terrahash had all indication of working with BKK in messages prior to the pre-order, however now we hear from BKK that Terrahash has not contacted them at all on the development. This is somewhat of an important topic, and one which I am not willing to give blind faith to, which was why I requested a refund.
- Broken promises - Terrahash, this is a very big problem and one the is repeated quite a lot, and has led many to a lack of trust. They may seem like small items, but it all adds up to the people that entrusted a large sum of money with you
- Refunds - You clearly stated refunds would be allowed both on the message boards and on your website. Now you have the panic with people cancelling paypal funds, while you have a good portion of that money slated to go back to Cloudhashing, from your own words. That could have been completely avoided by providing basic information on the technical progress. Not answering every naysayers question, but just providing the facts on development, no matter how good or bad. That is how trust is formed. Denying refunds and changing your policy post-preorder not only damages you, but also is pointless, as you will not win any Paypal dispute since you clearly said refunds were possible.
I don't believe most of the pro-Terrahash are shills, many that paid via BTC are locked in to this transaction, so there is no other way out for them, and therefore to be positive is the only option that they have. They dislike seeing the growing negativity, as it further damages their chances of ever seeing their BTC again.
In closing, attacks from either side make the side attacking look less credible, so it might be a good place to start in clearing this thread of crap... Stop attacking on both sides and talk facts, concerns, and progress.. If you don't agree with something, offer a competing point of view without trying to diminish the credibility of the person posting. Assuming Terrahash can even start meeting some of the promises made.
I'll have my refund by mid to late July one way or another, but I'm fully vested in seeing how this turns out, and will be active with this thread and other related threads until they deliver, or disappear. I truly hope the blind faith is rewarded, it would be very nice to be wrong about this not smelling right at this point and time.
Good luck to all!
Edit: Special thanks to Klee for providing such a great example in his message prior to mine of how to provide benefit to his investment and provide useful information related to the topic at hand.
I asked for a refund. It was ignored. I asked for a refund again. It was ignored.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
Well, this is not good. If they say, they will refund you, if you cancel before they ship, they will. Their "ignorance" (speaking in your language), as you see, just makes you more freightened, so you panikct and worse thinkgs up. Dispute as you have read allready, lasts longer to solve, but if they refund case by case, I suggest next time, to be extremelly patient.
http://en.wikipedia.org/wiki/Arimidex
EDIT:
DISCLAIMER:Before you enter Bitcoin/mining world make sure you wear pants - this is not for pussies. I repeat - pussies stay the f@ck out of here!
That said you will be surprised how much I gained/lossed all these 3 years to various projects I got involved, from exchanges to mining to trading various cryptos.
Never triumphed or whined..
I asked for a refund. It was ignored. I asked for a refund again. It was ignored.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
Well, this is not good. If they say, they will refund you, if you cancel before they ship, they will. Their "ignorance" (speaking in your language), as you see, just makes you more freightened, so you panikct and worse thinkgs up. Dispute as you have read allready, lasts longer to solve, but if they refund case by case, I suggest next time, to be extremelly patient.
Bitcoinorama how is it coddling? From what little I know they changed their refund policy without telling anyone and won't answer why.
Go to some large companies investor meeting and you'll see some mollycoddling.
As far as what they're set up for they are a business and customers should be asking questions. If they don't answer and people get suspicious it is not out of line. I agree that they are trying and seem to be doing a good job of it, but these last few weeks have seen some changes.
Go to some large companies investor meeting and you'll see some mollycoddling.
As far as what they're set up for they are a business and customers should be asking questions. If they don't answer and people get suspicious it is not out of line. I agree that they are trying and seem to be doing a good job of it, but these last few weeks have seen some changes.
I asked for a refund. It was ignored. I asked for a refund again. It was ignored.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
Then go to Scam Accusations sub and post a new thread - not interested until end of July for NO ONE who wants a refund whether he takes it or not!I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
UNDERSTAND??? NO ONE!!!!
Shithead
Im perfectly happy with my terrahash purchase, except when someone tells me they are going to do something tomorrow.... Fucking do it, or at the very least let me know you are running behind. Dont just tell me you are going to do something tomorrow, and 2 days later be like, "oh sorry about that." Terrahash keeps missing his own deadlines, and not by a little. All I would have wanted was for him to take a few seconds and let me know whats going on with his own deadlines, that he made for himself.
Full disclosure, I am in the camp of Terrahash is a legit company.
Full disclosure, I am in the camp of Terrahash is a legit company.
I asked for a refund. It was ignored. I asked for a refund again. It was ignored.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
I made a paypal claim asking for a refund. I was *denied*.
I upgraded it to a dispute. The terrahash site says I have it refunded, but I don't see the money in my paypal account, even as pending.
I cannot believe the amount of mollycoddling some of the 'unsophisticated' (almost childlike) investors throughout this forum require. It's insane. Terrahash have been quite open, you can meet them in person and their entire business plan revolves around Avalon shipping their bulk chips and a third party pcb design and driver which is yet to be completed. Everyone here, if they bothered to read and research, should know this, yet you require minute by minute updates. Terrahah's never set themselves up for that, they are an assembly line that happens to manufacture bespoke attractive casing for the DIY Avalon group buys.
If you are upset you didn't perform the due diligence required, and/or have no patience...stop defaming a company that hasn't had it's chance to undertake what it's offered you.
If you are upset you didn't perform the due diligence required, and/or have no patience...stop defaming a company that hasn't had it's chance to undertake what it's offered you.
May I suggest something? Those who are VERY worried start another thread. The ones who feel SUPER confident do so too.
This is ridiculous.
Can we please keep this official thread for more formal, basic discussion?
Only important updates posted here along with serious and confirmed finds (like a video/photos from a third independent party or a special event like the first BTC refund etc.)
I think the current mood here is only negative for all (except possible trolls)...
This is ridiculous.
Can we please keep this official thread for more formal, basic discussion?
Only important updates posted here along with serious and confirmed finds (like a video/photos from a third independent party or a special event like the first BTC refund etc.)
I think the current mood here is only negative for all (except possible trolls)...
Wait a minute...Does anybody know anything about this guy?...cryptoin does he have these orders?....sorry just don't recall seeing him in here before??? he sounds to good to be true. Please correct me if I'm wrong....and I don't see him on the chip list? Sounds like to me he's a plant by terrahash?...and all this crap about spreading his orders around? huh? and a Jr member with a low stat.... I ain't buying it...sorry,,, and we all know about all the other asic miner company's and their status in the world, we don't need a recap! sounds like a bunch of BS to me...ok, hope I'm wrong,,, but I wasn't wrong about NOT getting a follow up video on a hashing board.... that's all we were looking for! Once again, nothing more is expected than what they tell to expect! PS: knightlife,,,anything short of a video of the front of their office with displayed address and a video of you and Amir and all the techs working on the boards and hashing" and a video of the new case we saw on the floor they ordered a hundred of ....then maybe I will be sold on this so called visit. we shouldn't even need anything like this! they just need to be straight up with us....where is the video we were told to EXPECT.. again, ridiculous!
Hey Minerman. My order numbers are 565 and 1304. When I added my orders to the queue, I did not list my username. I have been watching these boards for months and am thoroughly invested in bitcoin mining. Joe Ventura knows I'm legitimate and we are working together on my mining operation.
I'm certainly going to visit Terrahash's office and see how things are going. I've been planning on doing that since I first signed up on their site in May. I am not going to be building any boards with them, but I will take pictures and report on what I see. I used to be a cop, and I have no personal interest other than verifying that we are going to get our products. I'll reiterate that I'm not worried. Other than verification of my place in the TH order queue, you can check me out on eBay where I'm selling radeon scrypt miner settings and 114 BFL chip credits at the moment. My present chip credits alone prove I have at least 456 GH/s on preorder with BFL (I actually have more). I have 157.5 GH/s on order with Terrahash at present. I'm not going to post my Avalon, Bitmine, and KNC orders for your perusal. Just suffice to say, I have ordered over $40k worth of hashing power. I've been ordering asics since last December, and I build Litecoin mining rigs. Just because I have not been posting here does not mean I haven't been reading everyone's posts and using your threads to keep up on what's happening in the community.
Thank you for the offer of gas money Joe and Carpenter. TH office is just south of SF where my office is located. I'll be fine for travel expenses. I'm planning on going in the next two to three weeks. One reason I wanted to wait is I would like to go when their operation is closer to being ready. That way we will get a better idea of how quickly they will be able to fulfill our orders. Side note, I'm home the next week or two trying to pass kidney stones, so I'm not driving into my office in SF. Very painful to say the least...
I'm not telling anyone to do one thing or another thing in regards to their orders. That's your choice. I'm staying with them and I'm planning on receiving my boards in August as they've reported. I like many people's insights here and enjoy reading your posts. When I noticed that people were coming a little unhinged I decided to speak up. What I'm trying to say is, try not to worry, there are boots on the ground here.
Ya, just in time for Paypal to expire,,,how nice...not much help there...... Don't waste your time or gas.
Just file a dispute now and get it refunded. Then you don't have anything to worry about.
Otherwise file a CLAIM on the 45th day and then you'll get 1-2 weeks extra to turn that into a dispute. (Who knows what Terrahash's system will do to this, I think someone said it turns the item into refunded but I'm sure they can reverse this with a quick call)
Either way it really doesn't seem like there is any pleasing you so I'd go with Option 1 which is just filing a dispute now and stop putting yourself through this torment (lol).
I can confirm as soon as soon as you make a dispute it marks your order as refunded on their system (or at least did when i started process). Paypal worked with me since TH did not want to work within paypal and didnt respond to dispute or claim.
I predict this:
TH promise update
Jr. Member (possibly multiple) defend TH
TH breaks promise on update
Process repeats its self.
they are declinng refunds
Sadly paypal will always return in the buyers favor on "Item not received" cases. While it might take 1-2 weeks to get it done, it will be done.
I say sadly because you clowns that want refunds without it going past their estimated delivery date are toxic to small businesses, however keeping you here bitching about every little detail is probably worse.
we are toxic to small businesses? bs, they are doing this to themselves, all we asked for is reasonable feedback and they have broken that trust.
I hope they succeed but its not going to be on my dime.
in my book they have crossed the line to many times.
I'm certainly going to visit Terrahash's office and see how things are going. I've been planning on doing that since I first signed up on their site in May. I am not going to be building any boards with them, but I will take pictures and report on what I see. I used to be a cop, and I have no personal interest other than verifying that we are going to get our products. I'll reiterate that I'm not worried.
You are more than welcome to visit us. Multiple people have visited our office ever since we started operation.
Sorry about the video, it will be uploaded soon.
I'm certainly going to visit Terrahash's office and see how things are going. I've been planning on doing that since I first signed up on their site in May. I am not going to be building any boards with them, but I will take pictures and report on what I see. I used to be a cop, and I have no personal interest other than verifying that we are going to get our products. I'll reiterate that I'm not worried.
You are more than welcome to visit us. Multiple people have visited our office ever since we started operation.
Sorry about the video, it will be uploaded soon.
they are declinng refunds
HA! Maybe just yours... Good for them. You'll get your refund but the speed will most definitely not suit you. WhinermanNC is on the case until then.
they are declinng refunds
Wait a minute...Does anybody know anything about this guy?...cryptoin does he have these orders?....sorry just don't recall seeing him in here before??? he sounds to good to be true. Please correct me if I'm wrong....and I don't see him on the chip list? Sounds like to me he's a plant by terrahash?...and all this crap about spreading his orders around? huh? and a Jr member with a low stat.... I ain't buying it...sorry,,, and we all know about all the other asic miner company's and their status in the world, we don't need a recap! sounds like a bunch of BS to me...ok, hope I'm wrong,,, but I wasn't wrong about NOT getting a follow up video on a hashing board.... that's all we were looking for! Once again, nothing more is expected than what they tell to expect! PS: knightlife,,,anything short of a video of the front of their office with displayed address and a video of you and Amir and all the techs working on the boards and hashing" and a video of the new case we saw on the floor they ordered a hundred of ....then maybe I will be sold on this so called visit. we shouldn't even need anything like this! they just need to be straight up with us....where is the video we were told to EXPECT.. again, ridiculous!
Hey Minerman. My order numbers are 565 and 1304. When I added my orders to the queue, I did not list my username. I have been watching these boards for months and am thoroughly invested in bitcoin mining. Joe Ventura knows I'm legitimate and we are working together on my mining operation.
I'm certainly going to visit Terrahash's office and see how things are going. I've been planning on doing that since I first signed up on their site in May. I am not going to be building any boards with them, but I will take pictures and report on what I see. I used to be a cop, and I have no personal interest other than verifying that we are going to get our products. I'll reiterate that I'm not worried. Other than verification of my place in the TH order queue, you can check me out on eBay where I'm selling radeon scrypt miner settings and 114 BFL chip credits at the moment. My present chip credits alone prove I have at least 456 GH/s on preorder with BFL (I actually have more). I have 157.5 GH/s on order with Terrahash at present. I'm not going to post my Avalon, Bitmine, and KNC orders for your perusal. Just suffice to say, I have ordered over $40k worth of hashing power. I've been ordering asics since last December, and I build Litecoin mining rigs. Just because I have not been posting here does not mean I haven't been reading everyone's posts and using your threads to keep up on what's happening in the community.
Thank you for the offer of gas money Joe and Carpenter. TH office is just south of SF where my office is located. I'll be fine for travel expenses. I'm planning on going in the next two to three weeks. One reason I wanted to wait is I would like to go when their operation is closer to being ready. That way we will get a better idea of how quickly they will be able to fulfill our orders. Side note, I'm home the next week or two trying to pass kidney stones, so I'm not driving into my office in SF. Very painful to say the least...
I'm not telling anyone to do one thing or another thing in regards to their orders. That's your choice. I'm staying with them and I'm planning on receiving my boards in August as they've reported. I like many people's insights here and enjoy reading your posts. When I noticed that people were coming a little unhinged I decided to speak up. What I'm trying to say is, try not to worry, there are boots on the ground here.
Ya, just in time for Paypal to expire,,,how nice...not much help there...... Don't waste your time or gas.
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