Topic: Off-Topic - page 24. (Read 384423 times)

This is your opinion. So far can it be even right or wrong as mine. I am willing to wait for the facts from the company. They showed positive purpose and that's what counts. Someone who has a positive purpose from start, they just don't change into bad guys and leave. There was alot of confirmations from different sources.

Well this is what I would like to know also! Guessing they are trying to return and resell all the stock that has not been in use. After they clean up evertyhing they will know how much can they return ... It's better to wait for some actual news.

I would like to know this information as well.

Any news to share with us?
Have Yifu refunded chip batches?
Are we waiting for something?
Have you reused/planning to reuse our parts in your mining enterprise?
Can you describe what is the purpose of the stash tracked (below) by fire5?
Do you have timeline of how and when refunds will be handled?

Thx.

BTC from customer payments - https://blockchain.info/address/1LMr1hz5Usk8eFNf4XQbbeaYGWNpFBYbVy
Stash - https://blockchain.info/address/18rKLM23mwJWFB9PPyDWQrPLXWRcp2srZh

mine was paid through my checking and I was still able to file claim. Call someone else. My guess is TH bank account is negative. Call PayPal not your bank.

They are telling me that because PayPal deducted the amount directly from my checking account and not through my debit card that there is nothing they can do.

I also opened a dispute with PayPal and I checked just now - PayPal deleted my dispute. They closed my dispute as soon as I opened it.

Maybe you should change the claim to  did not receive merchandise. When you call them take down their name. Send letters in writing and make copies. Sounds like they are lazy. When a Bank screws up it can be like moving mountains to get them to fix it.  

How do you get a paypal refund after you pass the refund threshold (which everyone obviously has)?

Please and thank you.

PayPal through a CC (well-known CC) through my bank.

My bank keeps thinking I am trying to claim I didn't authorize the purchase and so they say "we determined you authorized the purchase - declined." I opened the dispute back in August and had to refile after I explained their error and then they did it again.

fyi i got my money back via paypal claim, terrahash never responded or issued a refund. There is no point debating TH's legitimacy as we are all adults and can make our own financial decisions and assess risk/reward. For me personally, i have been around the block a few times and cannot justify risking $10k on good faith with TH after their behavior in the past few weeks - it's a personal choice.

But there are a couple items anyone looking for a refund should know, as there have been so much confusion & misinformation in this thread:

1) If you paid with bitcoin or wire - you are done: full hope & pray mode.
 
2) If you paid with paypal via credit card - you are fine, can file a chargeback with the credit card company directly and always get your money back, dont bother even go through paypal.

3) If you paid with echeck or funds in paypal, then you will ONLY get your money back if paypal is able to recover the money from TH's account.  It doesnt matter if paypal decide in your favor, if they cannot recover the fund you are not getting your money back.  Paypal actually did us a great service by locking terrahash's fund initially so they cannot transfer out. Also when you file a dispute, paypal will lock the fund to prevent them from been transferred out, but if the money was already not in the account, you are out of luck.

4) Paypal dispute doesnt do anything it's just a back & forth message with the seller, escalate to a claim right away dont waste time with dispute comments, only in claim mode will paypal start looking at the transaction after about 10 days wait.

5) 3) and 4) assumes TH still has a balance in their paypal account and didnt clean out, otherwise refer to 1).

Hope this clarifies for those looking to get a refund. Good luck guys i hope you all get your hardware on time and make a lot of money.

If it was not paypal or credit card most likely you will have to get a lawyer involved at this point.  It's pretty far from original purchase date, even those will only get harder and harder.

Bank keeps denying my refund, saying I authorized the transaction, which has nothing to do with anything.

Has anyone had success with a refund? I've been trying for months.

Was your transaction a wire transfer or a credit card? I haven't heard of a Bank wire transfer being reversed. So far only Credit Card and PayPal have been refunded.   

Bank keeps denying my refund, saying I authorized the transaction, which has nothing to do with anything.

Has anyone had success with a refund? I've been trying for months.