Member of Silent Majority here:
When you get right down to it, you guys just want to complain. I'm sure that when you get your boards, you'll complain about the quality of the packing material used or some such other bs.
Everyone that is on the fence about this: don't listen to these guys who say that we should all get refunds immediately. Not only would it cause great problems for TH, more importantly, it will harm everyone else who is waiting patiently for their boards.
No, most of us just want to point out very valid complaints that still go unresolved and then listen to others state how baseless they are when it is plain as day. Customer service sucks before the product even ships? What the hell happens when they are hosting your boxes, or you have hardware issues? It's a valid concern, and will gladly put it to rest when we hear tickets getting answered on things as simple as account questions.
There are valid complaints out there, and there are some over the top complaints. The facts are that they have broken various promises that they made since day 1, and therefore have not earned blind trust. Yes, we get it, you are protecting your investment, but lets be honest here.. In terms of refunds, they already stated that if the chips didn't show, they would try to refund a portion of the money. Huh? Who gave them that right? They may be in the Cryptoworld, but things don't work that way in the US.
I think that is why people had a sudden interest in getting refunds, at least those that were wise enough to use a mitigated risk strategy.
Let's not make TH a victim here. I think Terrahash has big boy pants, and when they chose to run a business primarily on other people's money, they took a bigger risk. Let them speak for themselves, as neither you nor Bargraphics have any official affiliation with Terrahash, and last I knew, they didn't appoint either one of you as official spokespeople. You mock people that don't want to lose money? Maybe you give up on your money too easily, I myself, tend to make it work for me, and don't turn my back to money that tries to walk away when it can easily be brought back to me. Maybe the true lesson is that you shouldn't use a method you can't easily get back when the risk turns to be too great, and the product you purchased takes longer than expected, regardless of whose fault it is. A wise farmer that has a field full of corn, is still going to do everything he can to keep a crow from eating a single stalk of corn.
You see your task on this mission as protecting the subject at any cost, whether it means ignoring valid concerns and trying to dismiss every negative statement about TH, true or false. You'd gain a lot more credibility if you accepted and acknowledged the legitimate complaints. Myself, I don't like cheerleaders that route for their team no matter what, and my garbage will be here as long as the cheerleaders keep spewing crap like your last message.
If someone got into this to make a quick buck (which is clear that many people did), they are in the wrong state of mind for an investor customer.
I corrected your mistake in the above quote.