This might sound like a rant and maybe it is one... but at least I try to stay at the facts
Are you counting a broken turbo mode as minor bug (or is it one of the reasons for the new firmware?) or do you count the broken power save mode as minor bug? Or is it something else?
I'm just asking because the only mode that seems to work as advertized is the normal mode. Here's my "fail overview" (this list might not be exhaustive)
- Turbo mode: more hash rate, but so much more HW errors that it effectively hashes slower - fail!
- Power save mode: throttles the hash rate by 25% and the power consumption by 25% (resulting in still 1 J/GH instead of ~0.5 J/GH!) - fail!
That is completely different from what was advertized! - Not refunding people within 30 days after refund is requested (according to "terms of sale" 5.4) - fail!
- Not processing a refund but sending hardware instead - fail!
- Still not having learned how to treat paying customers - fail!
@bcmine receiving a miner instead of getting the refund processed is for sure something that one can complain about
I'm only not calling it a SCAM because I can (with a lot effort!) see at least some delivered hardware.
...although that doesn't work like advertized and one might say: take your miner back, because it is broken and deliver what I've ordered - or if you can't give me my money back!