Official FutureBit Apollo BTC Software/Image and Support thread - page 119.

Max1965

jr. member

Activity: 67

Merit: 1

Quote from: AlexDe on July 07, 2021, 11:44:22 AM

My SSD plate for node after restarting the miner is no longer recognized. And Node can no longer be started. It comes all the time message no matter what I do: Node is offline
Double-check your USB node drive is plugged in the USB port in the back of your Apollo, properly formatted with the folder name "Bitcoin" in the root directory, and press the Start button below
How can I reinstall SSD on Miner?
Or how can I bring Miner to factory settings?
Please Help..
Thank you

Hi looks like you are not alone.
I have full package and looks like after restarting my node behave the same.
Hope help on the way!

By the way miner is OK. Only node issue.

Max1965

jr. member

Activity: 67

Merit: 1

Quote from: gt_addict on July 07, 2021, 04:49:25 AM

Quote from: ?? on ??

Is there a way how to check ssd drive on full package.

I don't see its available through web dashboard in system utilization anymore.

I can't start node. It was 100% sync and probably I did not shoot down properly.

What's the best way to troubleshoot? Is this hardware issue or I just need to re-mound drive.

Thank you

The web dashboard dowsnt work well. Hook up a monitor to the apollo direct. That will show all info. If it still doesnt show then report back and im sure someone will be able to suggest something to try.

I did with monitor but could not find ssd drive.

AlexDe

copper member

Activity: 1

Merit: 0

My SSD plate for node after restarting the miner is no longer recognized. And Node can no longer be started. It comes all the time message no matter what I do: Node is offline
Double-check your USB node drive is plugged in the USB port in the back of your Apollo, properly formatted with the folder name "Bitcoin" in the root directory, and press the Start button below
How can I reinstall SSD on Miner?
Or how can I bring Miner to factory settings?
Please Help..
Thank you

gt_addict

hero member

Activity: 2534

Merit: 623

Quote from: ?? on ??

Is there a way how to check ssd drive on full package.

I don't see its available through web dashboard in system utilization anymore.

I can't start node. It was 100% sync and probably I did not shoot down properly.

What's the best way to troubleshoot? Is this hardware issue or I just need to re-mound drive.

Thank you

The web dashboard dowsnt work well. Hook up a monitor to the apollo direct. That will show all info. If it still doesnt show then report back and im sure someone will be able to suggest something to try.

jstefanop

legendary

Activity: 2174

Merit: 1401

Quote from: jeyzeus on July 05, 2021, 10:26:03 AM

Not sure if this is the right thread for this but I i do recall reading that you were working on different apps. Just wanted to try to throw an additional idea out there:

https://diff.cryptothis.com/

Does anyone know how we might be able to use our own node's statistic to make a local version for the above site? I feel like it could be a cool project but I'd have no idea how or where to get started.

Yes we will start releasing some apps after we are finished with the initial bugs. There is nothing stoping you from installing your own. Your node has an RPC connection that most of these projects use.

jstefanop

legendary

Activity: 2174

Merit: 1401

Quote from: devincrypt on July 06, 2021, 01:13:12 PM

Have a standard unit that wants to be stubborn. (ECO mode). I'm wondering if this is related to a problem mentioned earlier:

The USB connected hashboards is a known issue we are trying to figure out if its a firmware or general STM32 USB driver issue. Usually a power cycle on the standard unit will fix it if its taking a really long time to connect. - jstefanop

SIDE QUESTION: Can these units (SHA-256) be used to mine from pools that use SHA-256D?

Does it hash at all, or it is always 0? Could be a firmware issue we had with a small number of units (wrong firmware at factory). Shoot us an email either way.

devincrypt

jr. member

Activity: 62

Merit: 1

Have a standard unit that wants to be stubborn. (ECO mode). I'm wondering if this is related to a problem mentioned earlier:

The USB connected hashboards is a known issue we are trying to figure out if its a firmware or general STM32 USB driver issue. Usually a power cycle on the standard unit will fix it if its taking a really long time to connect. - jstefanop

SIDE QUESTION: Can these units (SHA-256) be used to mine from pools that use SHA-256D?

jbrow8

newbie

Activity: 17

Merit: 0

Quote from: jstefanop on July 03, 2021, 03:22:13 PM

Quote from: jbrow8 on July 02, 2021, 04:20:47 PM

I have a problem, I paid for two apollo-btc units , (batch one), and only one arrived. Since then I have sent all the documentation requested, received an apology, and assurance that the missing items were to mailed out, but after three weeks now nothing, not even a response to my recent inquiries about the status of my unfulfilled order. Its only about $350 in BTC but the reputation of the company is in my mind very bad. Its one thing to make a mistake and fix it, but to ignore my email inquiries into my paid order is not something a reputable establishment can or should survive. At best the over priced bug ridden device billed as an American company achievement is now starting to look like more of a disgrace. Just wondering who else has similar problems before I get banned from posting.

Have no idea who you are, but I do know all outstanding order issues were shipped last week. If your issue was not responded to in the last few days its because the team is out for 4th of July weekend. Simply send another email and youll be taken care of by Tuesday.

And to answer your question, no there is no one else with your issue, because we are not in the business of not shipping what our customers ordered. Mistakes happen and we resolve all of them as quickly as humanly possible.

Thanks for the kind words though Kiss

Eight hours after posting the original post, I received a fedex tracking number, stating the product left the facility. I am glad, if true, that I am the only issue

cryptobradley

newbie

Activity: 11

Merit: 0

Quote from: 100knot2dae on June 27, 2021, 05:34:27 PM

Quote from: crypto_curious on June 27, 2021, 05:15:44 PM

Quote from: cryptobradley on June 26, 2021, 11:41:53 PM

Newbie questions...

I have 3 Apollo BTC miners up and running with no issues. Full node downloaded in 1.5 days. :-)

I have a controller and 2 standard units. I am running in turbo mode. Hash rate is ~3.1 I see all 3 in the dashboard.
Is there any way to increase the power on one of the standard units that is running with a 500W power supply? The other 2 are running the 200W PS. If they all need to be managed by the same rules, I will buy 2 more 500W power supplies if that allows me to increase the hash rate . If I do that, how do push all three to the 3.8TH/s limit? Do I need to adjust the power in "Custom Miner Mode"? If so, how high should I go?

Thank you in advance for your help/advice.

"*Our FutureBit 200W power supply is limited to ~ 3 TH/s, 3.8 TH/s is only achievable with an external > 300 watt power supply"

+1 for this question. What are recommended settings for 3.8 TH/s?

For now, I have been going as far as 85/55, resulting in approx. 3,4TH/s@0,07W/GHs (with a 0,9% error rate). Guess you have to push the freq up to 60 to get the full 3,8TH/s (provided you have a capable PSU ofc!) Each hardware has its own sweet spot, so you have to try out what works best for you.

I now running power 95% Freq 53 My total hash rate is 10.43 Th/s with 3 miners, I'll push the freq to 60 the next time I need to reboot.

HASHBOARD #0 3.78 Th/s 69°c    4043 rpm    277 W   8.93 v   0.7%
Active
HASHBOARD #1 3.71 Th/s 68°c    3905 rpm    268 W   8.71 v   1.1%
Active
HASHBOARD #2 3.62 Th/s 67°c    3756 rpm    271 W   8.75 v   0.9%

Man these generate some heat!

rvnli

newbie

Activity: 1

Merit: 0

Same here on Raspberry 4, Raspbian GNU/Linux 10.

jeyzeus

member

Activity: 82

Merit: 52

Not sure if this is the right thread for this but I i do recall reading that you were working on different apps. Just wanted to try to throw an additional idea out there:

https://diff.cryptothis.com/

Does anyone know how we might be able to use our own node's statistic to make a local version for the above site? I feel like it could be a cool project but I'd have no idea how or where to get started.

philipma1957

legendary

Activity: 4256

Merit: 8551

'The right to privacy matters'

Quote from: r00tdude on July 03, 2021, 08:43:10 PM

Quote from: jbrow8 on July 02, 2021, 04:20:47 PM

I have a problem, I paid for two apollo-btc units , (batch one), and only one arrived. Since then I have sent all the documentation requested, received an apology, and assurance that the missing items were to mailed out, but after three weeks now nothing, not even a response to my recent inquiries about the status of my unfulfilled order. Its only about $350 in BTC but the reputation of the company is in my mind very bad. Its one thing to make a mistake and fix it, but to ignore my email inquiries into my paid order is not something a reputable establishment can or should survive. At best the over priced bug ridden device billed as an American company achievement is now starting to look like more of a disgrace. Just wondering who else has similar problems before I get banned from posting.

As a customer of FutureBit before it was FutureBit, I can tell you that your experience is certainly not indicative of the performance of John's company over these many years from the original Moonlander through this rig: I can also say that you can complain publicly until the cows come home, and I'd still gladly buy every unit John would make available to me.

You make yourself look bad by making truly unfounded complaints like these publicly (bug ridden/overpriced) - disputes like this are always best handled privately between the two parties.

If you don't want your rigs, sell them to me for the full price you paid for them and forget you ever posted in this thread. I'm available by PM here.

r00tdude

He has a right to complain if it is true.

So far I see zero evidence he is lying or telling the truth.

Since he would know his order number. He could post it here and the op could confirm that the order was for 2 units. Or not.

I know the op for over 5 years. While his gear has had issues here and there. He has always stood by it and fixed the issues. One by one.

I would love to see evidence of 2 units purchased or not.

All I see is a newbie complain without saying I had order xxxx or order xxx2

I paid xxxx here is my receipt.

To me if a person complains publicly he should give some evidence publicly.

He can cut the address and name.

my order on feb with enough info to prove I did an order. and what I paid.

r00tdude

full member

Activity: 206

Merit: 100

Quote from: farside847 on July 04, 2021, 09:21:41 AM

Quote from: r00tdude on July 04, 2021, 06:08:50 AM

Quote from: farside847 on July 04, 2021, 12:07:30 AM

Quote from: r00tdude on July 03, 2021, 08:33:55 PM

Quote from: farside847 on July 03, 2021, 07:31:17 PM

Super excited about these units! I did have three questions:

Do these units come with a warranty in case of unlikely failure?
How many of the "standard" units can be connected to a "full" version?
Does this support SHA256asicboost?

thanks!

John - do you ship these to shitcoiners? :/

Sorry, I didn’t mean to offend, I am new to setting up a device like this and the pool gives me two options for sha256. Even after a few google searches I still don’t really understand what asciboost is. I only want to mine Bitcoin (and I thought having a node would be cool), so I am guessing that means I should select sha256 as my algorithm…

Hey - yeah, ASICBoost bug was corrected in Bitcoin with the implementation of Segwit - Only shitcoins BCASH and BSV still suffer from this exploit which was kept in the protocol due to Bitmain's means to exploit it for mining profit (Jihad Wu being one of the supporters of the BCASH fork).

Anyway, it was a tongue-in-cheek comment, but you really shouldn't be supporting those forked shitcoins with these fine pieces of American engineering.

You really shouldn't be supporting pools that throw hash at those coins either. Try SlushPool.

r00tdude

Oh I had no idea. Thank you for this information. It’s good to know!

I will definitely check out SlushPool instead, sounds like a better route.

Thanks!

Rock on!

farside847

newbie

Activity: 5

Merit: 0

Quote from: r00tdude on July 04, 2021, 06:08:50 AM

Quote from: farside847 on July 04, 2021, 12:07:30 AM

Quote from: r00tdude on July 03, 2021, 08:33:55 PM

Quote from: farside847 on July 03, 2021, 07:31:17 PM

Super excited about these units! I did have three questions:

Do these units come with a warranty in case of unlikely failure?
How many of the "standard" units can be connected to a "full" version?
Does this support SHA256asicboost?

thanks!

John - do you ship these to shitcoiners? :/

Sorry, I didn’t mean to offend, I am new to setting up a device like this and the pool gives me two options for sha256. Even after a few google searches I still don’t really understand what asciboost is. I only want to mine Bitcoin (and I thought having a node would be cool), so I am guessing that means I should select sha256 as my algorithm…

Hey - yeah, ASICBoost bug was corrected in Bitcoin with the implementation of Segwit - Only shitcoins BCASH and BSV still suffer from this exploit which was kept in the protocol due to Bitmain's means to exploit it for mining profit (Jihad Wu being one of the supporters of the BCASH fork).

Anyway, it was a tongue-in-cheek comment, but you really shouldn't be supporting those forked shitcoins with these fine pieces of American engineering.

You really shouldn't be supporting pools that throw hash at those coins either. Try SlushPool.

r00tdude

Oh I had no idea. Thank you for this information. It’s good to know!

I will definitely check out SlushPool instead, sounds like a better route.

Thanks!

r00tdude

full member

Activity: 206

Merit: 100

Quote from: farside847 on July 04, 2021, 12:07:30 AM

Quote from: r00tdude on July 03, 2021, 08:33:55 PM

Quote from: farside847 on July 03, 2021, 07:31:17 PM

Super excited about these units! I did have three questions:

Do these units come with a warranty in case of unlikely failure?
How many of the "standard" units can be connected to a "full" version?
Does this support SHA256asicboost?

thanks!

John - do you ship these to shitcoiners? :/

Sorry, I didn’t mean to offend, I am new to setting up a device like this and the pool gives me two options for sha256. Even after a few google searches I still don’t really understand what asciboost is. I only want to mine Bitcoin (and I thought having a node would be cool), so I am guessing that means I should select sha256 as my algorithm…

Hey - yeah, ASICBoost bug was corrected in Bitcoin with the implementation of Segwit - Only shitcoins BCASH and BSV still suffer from this exploit which was kept in the protocol due to Bitmain's means to exploit it for mining profit (Jihad Wu being one of the supporters of the BCASH fork).

Anyway, it was a tongue-in-cheek comment, but you really shouldn't be supporting those forked shitcoins with these fine pieces of American engineering.

You really shouldn't be supporting pools that throw hash at those coins either. Try SlushPool.

r00tdude

farside847

newbie

Activity: 5

Merit: 0

Quote from: r00tdude on July 03, 2021, 08:33:55 PM

Quote from: farside847 on July 03, 2021, 07:31:17 PM

Super excited about these units! I did have three questions:

Do these units come with a warranty in case of unlikely failure?
How many of the "standard" units can be connected to a "full" version?
Does this support SHA256asicboost?

thanks!

John - do you ship these to shitcoiners? :/

Sorry, I didn’t mean to offend, I am new to setting up a device like this and the pool gives me two options for sha256. Even after a few google searches I still don’t really understand what asciboost is. I only want to mine Bitcoin (and I thought having a node would be cool), so I am guessing that means I should select sha256 as my algorithm…

cryptofreshman

newbie

Activity: 13

Merit: 0

Quote from: r00tdude on July 03, 2021, 08:43:10 PM

Quote from: jbrow8 on July 02, 2021, 04:20:47 PM

I have a problem, I paid for two apollo-btc units , (batch one), and only one arrived. Since then I have sent all the documentation requested, received an apology, and assurance that the missing items were to mailed out, but after three weeks now nothing, not even a response to my recent inquiries about the status of my unfulfilled order. Its only about $350 in BTC but the reputation of the company is in my mind very bad. Its one thing to make a mistake and fix it, but to ignore my email inquiries into my paid order is not something a reputable establishment can or should survive. At best the over priced bug ridden device billed as an American company achievement is now starting to look like more of a disgrace. Just wondering who else has similar problems before I get banned from posting.

As a customer of FutureBit before it was FutureBit, I can tell you that your experience is certainly not indicative of the performance of John's company over these many years from the original Moonlander through this rig: I can also say that you can complain publicly until the cows come home, and I'd still gladly buy every unit John would make available to me.

You make yourself look bad by making truly unfounded complaints like these publicly (bug ridden/overpriced) - disputes like this are always best handled privately between the two parties.

If you don't want your rigs, sell them to me for the full price you paid for them and forget you ever posted in this thread. I'm available by PM here.

r00tdude

jbrow8 Forget about r00tdude! Sell them to me first! These Rigs stand for everything the original pioneers stood for! Performance and price wise you wont find anything that can compete. There is a reason why so many are being sold and why a lot of people complaining they keep missing out on purchasing one is because they are great little quiet desktop workhorses chomping at the BTC! (pun intended) and I'm all with r00tdude.. go take this up with John himself in private have some class.

cryptofreshman

newbie

Activity: 13

Merit: 0

SO..... I tried something clever. But I failed in my endeavor. Huh

I tried downloading bfgminer onto my new futurebit apollo btc so that I can plug a USB hub into the port and run my Moonlander 2 but I get an error because I must have downloaded the wrong build. Correct me because I am a complete n00b dealing with Unix systems. Just thought it would be cool. Looks like I'll just sell the USB miner since i cant figure out a way to get it up and running.

As always, Happy Mining! Come on Batch 3 Release!!!!!!! BTC Grin

Max1965

jr. member

Activity: 67

Merit: 1

Is there a way how to check ssd drive on full package.

I don't see its available through web dashboard in system utilization anymore.

I can't start node. It was 100% sync and probably I did not shoot down properly.

What's the best way to troubleshoot? Is this hardware issue or I just need to re-mound drive.

Thank you

r00tdude

full member

Activity: 206

Merit: 100

Quote from: jbrow8 on July 02, 2021, 04:20:47 PM

I have a problem, I paid for two apollo-btc units , (batch one), and only one arrived. Since then I have sent all the documentation requested, received an apology, and assurance that the missing items were to mailed out, but after three weeks now nothing, not even a response to my recent inquiries about the status of my unfulfilled order. Its only about $350 in BTC but the reputation of the company is in my mind very bad. Its one thing to make a mistake and fix it, but to ignore my email inquiries into my paid order is not something a reputable establishment can or should survive. At best the over priced bug ridden device billed as an American company achievement is now starting to look like more of a disgrace. Just wondering who else has similar problems before I get banned from posting.

As a customer of FutureBit before it was FutureBit, I can tell you that your experience is certainly not indicative of the performance of John's company over these many years from the original Moonlander through this rig: I can also say that you can complain publicly until the cows come home, and I'd still gladly buy every unit John would make available to me.

You make yourself look bad by making truly unfounded complaints like these publicly (bug ridden/overpriced) - disputes like this are always best handled privately between the two parties.

If you don't want your rigs, sell them to me for the full price you paid for them and forget you ever posted in this thread. I'm available by PM here.

r00tdude

Topic: Official FutureBit Apollo BTC Software/Image and Support thread - page 119. (Read 48581 times)