Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 156. (Read 496012 times)

URSAY,
Quote ID: 6a3a04d8-9825-4773-af91-91e277b41fe6
Event ID: 2db9ed15-4b80-4515-8b77-d807a9a05be4

The transaction never completed. I have not received any Mt. Gox coupons. At this point, I just want my money returned to my Dwolla account.

Have you looked at the Moneygram locations in Mexico at moneygram.com ?

What is the deal? I haven't received my bitcoins and its been nearly a week. That's ridiculous. Please inform me on what is needed in order to complete my transaction. I can't believe you call yourselves BitInstant... What a joke. Horrible service.

Quote ID   4fc6b5ed-76b3-4040-b55d-a0d486540d8d
Event ID   09021d2d-1049-499c-827b-d5916928f6c4
Fees (inclusive)   3.99%%
Amount you paid   $170.0 USD
Amount you will receive   $163.217 USD
Destination exchange   MtGox
Destination account   376187



Loading
Order receipt

Quote ID   4fc6b5ed-76b3-4040-b55d-a0d486540d8d
Event ID   09021d2d-1049-499c-827b-d5916928f6c4
Fees (inclusive)   3.99%%
Amount you paid   $170.0 USD
Amount you will receive   $163.217 USD
Destination exchange   MtGox
Destination account   376187
Order event log

Timestamp   Event ID   Event type
Sun Apr 7 21:34:02 2013   09021d2d-1049-499c-827b-d5916928f6c4   Quote for new transaction
Sun Apr 7 21:56:12 2013   535d9de2-8894-4df3-812b-57b5e76e58fb   New Order
Sun Apr 7 21:57:22 2013   2811d0ff-3488-46db-a44c-8289122b71f1   MTGox Order Loading


Quote for Cash transaction

Quote ID   4fc6b5ed-76b3-4040-b55d-a0d486540d8d
Event ID   09021d2d-1049-499c-827b-d5916928f6c4
Quote valid until   Sun Apr 7 22:34:02 2013
Fees (Not inclusive of ZipZap)   3.99%%
Amount you need to pay   $170.0 USD
Amount you will receive   $163.217 USD
Expected delivery time(HH:MM:SS)   0:04:00
Guaranteed delivery time (HH:MM:SS)   1:00:00
Destination exchange   MtGox


Usray I noticed something with the destination account number some how maybe during the transmission it dropped the first 2 numbers of my account off. My account number for destination is M22376187X. Could this be the problem ? Could you please give me another manual push ?

Gave your order another push. 

I will try once more. I have the following directly from ZipZap:

Merchant order ID
e1ed6c25-58fe-4095-8ad1-c851ae1b1f8c

Customer account ID
280 611 609

Payment code
QKMSA54GVJ2GV22NA01275X3LX6A92

Status
Paid

Amount
300.00 USD

Now, this order id doesn't exist in Bitinstant. Why ? All I have from Bitinstant is the Quote ID 276c251e-7f80-4147-ad2c-c3242a9a8192, which has no information.

zip zap acct. #?

Paid this afternoon with cash/moneygram to bitcoin address.  ZipZap confirm came through fine right after I paid but I received nothing from bitinstant.com   7 hours later I received the email saying my order complete/ sent to exchange but they are not and have not shown up yet on blockchain or in my wallet.  

Quote ID    ede9f146-a196-4063-acd6-c9c8f75c4f2e
Event ID    83a10f94-02c9-45ef-ad94-326fc360278b

Any chance you have your quote IDs as well?

 Hi Ursay,

Any status updates on my issue?

Thanks

We are not stealing from customers.  Your price is locked in at purchase.  If we send you the wrong amount of coin we will fix it.

Hey everybody I'm back to try and help with your issues as much as possible...

I have liked bitcoin from the first time i heard of it.

The previous 2 times i bought in was fast and i enjoyed the experience.

Now everyone knows about bitcoin and these mainstream operators can't keep up with the pace.

Bad look for bitcoin.

Hi was on the 4/9 list .What stage is my order at.

BitInstant Engine performance report:
Since I've had a bunch of successful transactions in the past, I decided to roll the dice again at this BI craps table and ordered another roll even while my old order is still getting "processed".  It's been 2 1/2 hours and I was just starting to gather my info for a NEW ticket, and walla, funds just arrived at MtGoX.  Course it's $20 more per coin than instant but when it hits $10,000 that won't matter too much.   Felt like BitCasino but we're on!

I will spend a ton of time calling your ass out

http://bitinstantscam.com/index.php

I would like to organize a Class Action Suit...I am not an attorney, but I think if we get a large enough group together, we could do something.. I would be the first to organize and arrange this...I only was stuck like 30$, but I spent a lot of energy going thru the Dwolla process and then, now, tracking my money down... By the way, Dwolla will not do anything about your coins being stuck...In fact, they acknowledged to me that BitInstant is running what looks like a Ponzi scheme, and they will not do anything about it....I have sent numerous PMs,emails,support lists,yada yada yada, and nothing...I also think they are going to give back large sums first, and let the little sums go on, and hope that noone  goes after them.....My logic here, is that we gather an enormous group, and file..I am one state over, and could make it into NYC if I had to... This way, even if you were ripped off for 10$, everyone gets a piece of the action....PM me, if you would be interested in filling a class action suit... The faster we get on this, the quicker it will be....Also, BitInstant should not be in business right now....If you know you can not provide an accurate, and honest service, then why take peoples' money? I like to focus on whats between the lines...The way they have that automated system setup, is to scam people...If you go to their website, it use to say "Bitcoins within one hour", now it does not....There is no reason that they should be short on money...If you are overwhelmed with business, stop being greedy and shut down....Honestly, BitInstant, Ursay, this is going to get very ugly soon....I predict by next week or so, BitInstant will stop responding to the forums...Watch and learn!

BitInstant Lawsuit, BitInstant Class Action Lawsuit, BitInstant.com, Where to buy Bitcoins, Charlie Shrem, Yankee, Ursley, BitInstant Scam, http://www.linkedin.com/in/charlieshrem

Send me my coins, and dont charge me a fee!! I want them at market price to... I will be on Linkedin next!!

Good Question Vette. I've seen another exchange say they had redundant servers. But what about mtGoX? & even if the data is there, the operational folks need a backup physical location too. i.e. "Key people redundancy"

 I am on the 4/10 list

I still have my Quote ID, and already used it at the new contact page at Bitinstant. https://bitinstant.com/order_status/276c251e-7f80-4147-ad2c-c3242a9a8192

Yep.. nothing.