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Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 152. (Read 496012 times)

Gareth Nelson
hero member
Activity: 721
Merit: 503
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 01:01:39 AM
#5162
Quote from: man on April 13, 2013, 12:52:29 AM
Quote from: Gareth Nelson on April 13, 2013, 12:43:30 AM
Quote from: man on April 13, 2013, 12:31:18 AM
Quote from: andrehorta on April 13, 2013, 12:18:45 AM
Please, help me!

I not receive yeat USD 4000.00 i did by bitinstant to fund my account at Mtgox M26120790X by boleto from Brazil. Please help me!
[/quoteR

SORRY TO HEAR ABOUT YOUR PLIGHT BROTHER!

HERE IS WHAT YOU SHOULD DO:

RE-POST THE INFORMATION I HAVE POSTED BELOW & PUT YOUR OWN ID #'S ON THE BOTTOM.

ALSO..CONTACT EACH ONE OF THE LINKS AND LET THEM KNOW WHAT'S GOING ON WITH YOUR SITUATION!

More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9



man - your issue is already being dealt with, posting the same thing over and over again only makes for more clutter in this thread and makes it hard to help other customers.

Aside from that, though it is entirely reasonable to be upset when you have an issue with any service (including BitInstant), I would caution against using ripoffreport (feel free to post negative but accurate reviews elsewhere) - from a brief look over their site we can not respond without paying them fees.

IF MY ISSUE IS BEING DEALT WITH.......WHY AM I ONLY HEARING ABOUT THIS NOW??? AFTER THREE DAYS OF WRITING PM'S & POSTING?  WHY DOES NO ONE CONSIDER THAT?

AND WHY IS IT MY PROBLEM THAT SOMEONE....(YOU DIDN'T SAY WHO) WOULD REQUIRE SOME FEES?
YOU TOOK FEES OUT WHEN YOU DID THE TRANSACTION.....IF I PAID THE FEES SO SHOULD YOU!!!

BESIDES....HOLDING MY MONEY FOR NOW GOING ON 11 DAYS SHOULD ENTITLE ME TO NOT HAVE TO PAY ANY FEES!!!!  I DIDN'T DO ANYTHING WRONG!!!

CLOGGING UP YOUR FORUM SEEMS TO BE THE ONLY THING THAT WILL GET SOME RESULTS!!  BESIDES...AFTER 11 DAYS OF SEEING WHAT ALL THE HUNDREDS OF OTHERS PEOPLE ARE HAVING TO DEAL WITH.....I THINK THEY SHOULD HAVE ACCESS TO THIS INFO!!!!!

To clarify:
I've responded already - you sent a gox coupon to a gox account (or attempted to) via our system, something we do not allow for AML reasons, our policy in such cases is to give a full refund but we do need to first confirm the correct account to send the refund to.

As regards fees - I was referring to the site ripoffreport, which currently has 2 customer complaints on that I can not respond to without paying ripoffreport fees. I encourage people to use other means instead as is their right.
man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:52:29 AM
#5161
Quote from: Gareth Nelson on April 13, 2013, 12:43:30 AM
Quote from: man on April 13, 2013, 12:31:18 AM
Quote from: andrehorta on April 13, 2013, 12:18:45 AM
Please, help me!

I not receive yeat USD 4000.00 i did by bitinstant to fund my account at Mtgox M26120790X by boleto from Brazil. Please help me!
[/quoteR

SORRY TO HEAR ABOUT YOUR PLIGHT BROTHER!

HERE IS WHAT YOU SHOULD DO:

RE-POST THE INFORMATION I HAVE POSTED BELOW & PUT YOUR OWN ID #'S ON THE BOTTOM.

ALSO..CONTACT EACH ONE OF THE LINKS AND LET THEM KNOW WHAT'S GOING ON WITH YOUR SITUATION!

More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9



man - your issue is already being dealt with, posting the same thing over and over again only makes for more clutter in this thread and makes it hard to help other customers.

Aside from that, though it is entirely reasonable to be upset when you have an issue with any service (including BitInstant), I would caution against using ripoffreport (feel free to post negative but accurate reviews elsewhere) - from a brief look over their site we can not respond without paying them fees.

IF MY ISSUE IS BEING DEALT WITH.......WHY AM I ONLY HEARING ABOUT THIS NOW??? AFTER THREE DAYS OF WRITING PM'S & POSTING?  WHY DOES NO ONE CONSIDER THAT?

AND WHY IS IT MY PROBLEM THAT SOMEONE....(YOU DIDN'T SAY WHO) WOULD REQUIRE SOME FEES?
YOU TOOK FEES OUT WHEN YOU DID THE TRANSACTION.....IF I PAID THE FEES SO SHOULD YOU!!!

BESIDES....HOLDING MY MONEY FOR NOW GOING ON 11 DAYS SHOULD ENTITLE ME TO NOT HAVE TO PAY ANY FEES!!!!  I DIDN'T DO ANYTHING WRONG!!!

CLOGGING UP YOUR FORUM SEEMS TO BE THE ONLY THING THAT WILL GET SOME RESULTS!!  BESIDES...AFTER 11 DAYS OF SEEING WHAT ALL THE HUNDREDS OF OTHERS PEOPLE ARE HAVING TO DEAL WITH.....I THINK THEY SHOULD HAVE ACCESS TO THIS INFO!!!!!
Gareth Nelson
hero member
Activity: 721
Merit: 503
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:43:30 AM
#5160
Quote from: man on April 13, 2013, 12:31:18 AM
Quote from: andrehorta on April 13, 2013, 12:18:45 AM
Please, help me!

I not receive yeat USD 4000.00 i did by bitinstant to fund my account at Mtgox M26120790X by boleto from Brazil. Please help me!
[/quoteR

SORRY TO HEAR ABOUT YOUR PLIGHT BROTHER!

HERE IS WHAT YOU SHOULD DO:

RE-POST THE INFORMATION I HAVE POSTED BELOW & PUT YOUR OWN ID #'S ON THE BOTTOM.

ALSO..CONTACT EACH ONE OF THE LINKS AND LET THEM KNOW WHAT'S GOING ON WITH YOUR SITUATION!

More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9



man - your issue is already being dealt with, posting the same thing over and over again only makes for more clutter in this thread and makes it hard to help other customers.

Aside from that, though it is entirely reasonable to be upset when you have an issue with any service (including BitInstant), I would caution against using ripoffreport (feel free to post negative but accurate reviews elsewhere) - from a brief look over their site we can not respond without paying them fees.
man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:41:55 AM
#5159
Quote from: Gareth Nelson on April 13, 2013, 12:32:59 AM
Quote from: man on April 13, 2013, 12:15:22 AM
Quote from: Gareth Nelson on April 13, 2013, 12:10:02 AM
Quote from: man on April 13, 2013, 12:02:18 AM
Quote from: URSAY on April 12, 2013, 11:45:01 PM
Quote from: man on April 12, 2013, 11:34:24 PM
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9


If the goal is to receive your order then I'm not sure why you'd want to get us shut down.

If your goal is to keep your word and solve my problem.....I'm not sure why you won't even respond unless threatened with being "shut down"!!!!!
and I notice you still will not give me a REAL report on my situation!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

I just finished posting on Reddit.com and I am moving on to the next link!!!!!!



Looks like you sent a gox coupon back to a gox account, please confirm your username at gox and a refund can be issued.

So now you want to get access to my Gox account?Huh  I was promised by email from Rachel..(your Rep) on two separate occasions over the last 10 days..that I would receive a new Gox coupon AT MY EMAIL ADDRESS....which, if you are a rep from BitInstant....you already know.....yes???


We can not send to your account without knowing which account to send to, nobody is interested in gaining access to your gox account.

Please either reply here or update your support ticket. If you would like me to personally respond to the ticket then please give the reference here and I will look at it.

YOU CAN JUST FOLLOW UP THE STRING OF THIS POST AND YOU CAN SEE BOTH MY
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

MY EMAIL ADDRESS IS [email protected]



More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9
Gareth Nelson
hero member
Activity: 721
Merit: 503
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:32:59 AM
#5158
Quote from: man on April 13, 2013, 12:15:22 AM
Quote from: Gareth Nelson on April 13, 2013, 12:10:02 AM
Quote from: man on April 13, 2013, 12:02:18 AM
Quote from: URSAY on April 12, 2013, 11:45:01 PM
Quote from: man on April 12, 2013, 11:34:24 PM
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9


If the goal is to receive your order then I'm not sure why you'd want to get us shut down.

If your goal is to keep your word and solve my problem.....I'm not sure why you won't even respond unless threatened with being "shut down"!!!!!
and I notice you still will not give me a REAL report on my situation!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

I just finished posting on Reddit.com and I am moving on to the next link!!!!!!



Looks like you sent a gox coupon back to a gox account, please confirm your username at gox and a refund can be issued.

So now you want to get access to my Gox account?Huh  I was promised by email from Rachel..(your Rep) on two separate occasions over the last 10 days..that I would receive a new Gox coupon AT MY EMAIL ADDRESS....which, if you are a rep from BitInstant....you already know.....yes???


We can not send to your account without knowing which account to send to, nobody is interested in gaining access to your gox account.

Please either reply here or update your support ticket. If you would like me to personally respond to the ticket then please give the reference here and I will look at it.
man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:31:18 AM
#5157
Quote from: andrehorta on April 13, 2013, 12:18:45 AM
Please, help me!

I not receive yeat USD 4000.00 i did by bitinstant to fund my account at Mtgox M26120790X by boleto from Brazil. Please help me!
[/quoteR

SORRY TO HEAR ABOUT YOUR PLIGHT BROTHER!

HERE IS WHAT YOU SHOULD DO:

RE-POST THE INFORMATION I HAVE POSTED BELOW & PUT YOUR OWN ID #'S ON THE BOTTOM.

ALSO..CONTACT EACH ONE OF THE LINKS AND LET THEM KNOW WHAT'S GOING ON WITH YOUR SITUATION!

More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:26:47 AM
#5156
Quote from: heart_mons on April 13, 2013, 12:22:20 AM
Quote from: URSAY on April 12, 2013, 09:15:18 PM
Quote from: heart_mons on April 12, 2013, 09:03:43 PM
Quote from: URSAY on April 12, 2013, 08:51:55 PM
Quote from: heart_mons on April 12, 2013, 08:25:25 PM
Paid this afternoon with cash/moneygram to bitcoin address.  ZipZap confirm came through fine right after I paid but I received nothing from bitinstant.com   7 hours later I received the email saying my order complete/ sent to exchange but they are not and have not shown up yet on blockchain or in my wallet.  

Quote ID    ede9f146-a196-4063-acd6-c9c8f75c4f2e
Event ID    83a10f94-02c9-45ef-ad94-326fc360278b

Looks like it went through ...

https://blockchain.info/address/1E4pkBTEHUneKgMsu5PPEQkXHs9guMnpTS

Yeah, it came through at the current price instead of the price when I paid.  How do I fix that?   Thanks for your help!

PM me some numbers.  What you got.  What you expected.  I will escalate.  We honor price at time of purchase.


Thanks.  I just sent you a PM.  You are doing a great service to bitinstant by being able to help out this way on the forum.  Thanks again.

WOW!!!! THIS GUY GETS IMMEDIATE HELP!!!!!  PERHAPS A PLANT....WHAT DO YOU THINK?Huh  IT'S EASY ENOUGH TO HAVE SOME PLANTS SEND IN POSTS TO MAKE YOU GUYS LOOK GOOD WHILE YOUR ROBBING US OF OUR HARD EARNED CASH!!!  DON'T YA THINK???

More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:23:08 AM
#5155
Quote from: nate187 on April 13, 2013, 12:17:02 AM
I just wish they would respond to my emails. Its been over 2 weeks since I've seen a response.

Sorry to hear that Brother!!!  Here is what you should do...Re-Post the information I have posted below...with your ID Info ##'s below them, and continue to do so, until they give you a response!  Also go to each of the links listed below and tell them about your issue!!!

Encourage others to do the same.....UNTIL THEY STOP BLEEDING US DRY!!!!

MORE PLACES TO COMPLAIN ABOUT THESE SCAMMERS!!
FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9
heart_mons
member
Activity: 87
Merit: 10
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:22:20 AM
#5154
Quote from: URSAY on April 12, 2013, 09:15:18 PM
Quote from: heart_mons on April 12, 2013, 09:03:43 PM
Quote from: URSAY on April 12, 2013, 08:51:55 PM
Quote from: heart_mons on April 12, 2013, 08:25:25 PM
Paid this afternoon with cash/moneygram to bitcoin address.  ZipZap confirm came through fine right after I paid but I received nothing from bitinstant.com   7 hours later I received the email saying my order complete/ sent to exchange but they are not and have not shown up yet on blockchain or in my wallet.  

Quote ID    ede9f146-a196-4063-acd6-c9c8f75c4f2e
Event ID    83a10f94-02c9-45ef-ad94-326fc360278b

Looks like it went through ...

https://blockchain.info/address/1E4pkBTEHUneKgMsu5PPEQkXHs9guMnpTS

Yeah, it came through at the current price instead of the price when I paid.  How do I fix that?   Thanks for your help!

PM me some numbers.  What you got.  What you expected.  I will escalate.  We honor price at time of purchase.


Thanks.  I just sent you a PM.  You are doing a great service to bitinstant by being able to help out this way on the forum.  Thanks again.
andrehorta
legendary
Activity: 1261
Merit: 1000
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:18:45 AM
#5153
Please, help me!

I not receive yeat USD 4000.00 i did by bitinstant to fund my account at Mtgox M26120790X by boleto from Brazil. Please help me!
nate187
newbie
Activity: 7
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:17:02 AM
#5152
I just wish they would respond to my emails. Its been over 2 weeks since I've seen a response.
man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:15:22 AM
#5151
Quote from: Gareth Nelson on April 13, 2013, 12:10:02 AM
Quote from: man on April 13, 2013, 12:02:18 AM
Quote from: URSAY on April 12, 2013, 11:45:01 PM
Quote from: man on April 12, 2013, 11:34:24 PM
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9


If the goal is to receive your order then I'm not sure why you'd want to get us shut down.

If your goal is to keep your word and solve my problem.....I'm not sure why you won't even respond unless threatened with being "shut down"!!!!!
and I notice you still will not give me a REAL report on my situation!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

I just finished posting on Reddit.com and I am moving on to the next link!!!!!!



Looks like you sent a gox coupon back to a gox account, please confirm your username at gox and a refund can be issued.

So now you want to get access to my Gox account?Huh  I was promised by email from Rachel..(your Rep) on two separate occasions over the last 10 days..that I would receive a new Gox coupon AT MY EMAIL ADDRESS....which, if you are a rep from BitInstant....you already know.....yes???
Gareth Nelson
hero member
Activity: 721
Merit: 503
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:10:02 AM
#5150
Quote from: man on April 13, 2013, 12:02:18 AM
Quote from: URSAY on April 12, 2013, 11:45:01 PM
Quote from: man on April 12, 2013, 11:34:24 PM
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9


If the goal is to receive your order then I'm not sure why you'd want to get us shut down.

If your goal is to keep your word and solve my problem.....I'm not sure why you won't even respond unless threatened with being "shut down"!!!!!
and I notice you still will not give me a REAL report on my situation!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

I just finished posting on Reddit.com and I am moving on to the next link!!!!!!



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BitcoinApprentice
newbie
Activity: 56
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:09:26 AM
#5149
Quote from: cassiolandim on April 12, 2013, 11:58:52 PM
Quote from: ?? on ??
Quote from: cassiolandim on April 12, 2013, 11:21:00 PM
Quote from: ?? on ??
Quote from: cassiolandim on April 12, 2013, 11:12:11 PM
MtGox under several attack right now... =(

And?

What does that have to do with the thread topic?

What good would my problem be solved with bitinstant to receive my money on a site that was attacked / robbed?

I understand now what you mean.

When I try to access mtgox.com, my browser (chrome) warns me that "The site's security certificate is not trusted!"
They said a few hours ago that they were doing a "Market Cooldown: Orders will not be accepted for the moment as we need to upgrade our database to accommodate the trading volume. However, you may still cancel your pending and open orders. Trading will resume at 11:00 am JST."
I suspect that means something akin to formating and re-allocating larger memory blocks/partitions -- which may require new certificates.
FireFox is happy Re:certificates though.
man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 13, 2013, 12:02:18 AM
#5148
Quote from: URSAY on April 12, 2013, 11:45:01 PM
Quote from: man on April 12, 2013, 11:34:24 PM
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9


If the goal is to receive your order then I'm not sure why you'd want to get us shut down.

If your goal is to keep your word and solve my problem.....I'm not sure why you won't even respond unless threatened with being "shut down"!!!!!
and I notice you still will not give me a REAL report on my situation!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

I just finished posting on Reddit.com and I am moving on to the next link!!!!!!

cassiolandim
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 12, 2013, 11:58:52 PM
#5147
Quote from: ?? on ??
Quote from: cassiolandim on April 12, 2013, 11:21:00 PM
Quote from: ?? on ??
Quote from: cassiolandim on April 12, 2013, 11:12:11 PM
MtGox under several attack right now... =(

And?

What does that have to do with the thread topic?

What good would my problem be solved with bitinstant to receive my money on a site that was attacked / robbed?

I understand now what you mean.

When I try to access mtgox.com, my browser (chrome) warns me that "The site's security certificate is not trusted!"
man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 12, 2013, 11:49:21 PM
#5146
Quote from: URSAY on April 12, 2013, 11:45:01 PM
Quote from: man on April 12, 2013, 11:34:24 PM
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit

If your goal is to keep your word and solve my problem.....I'm not sure why you won't even respond unless threatened with being "shut down"!!!!!
and I notice you still will not give me a REAL report on my situation!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9

I just finished posting on Reddit.com and I am moving on to the next link!!!!!!



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9


If the goal is to receive your order then I'm not sure why you'd want to get us shut down.
URSAY
legendary
Activity: 1974
Merit: 1010
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 12, 2013, 11:45:01 PM
#5145
Quote from: man on April 12, 2013, 11:34:24 PM
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9


If the goal is to receive your order then I'm not sure why you'd want to get us shut down.
man
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 12, 2013, 11:34:24 PM
#5144
More Places to complain about these scammers:

FTC

https://econsumer.ftccomplaintassistant.gov/

Google+ community where people who would like to join together to get a lawsuit going can organize.

https://plus.google.com/communities/112177264311909940483

BBB

http://www.bbb.org/new-york-city/business-reviews/payment-processing-service/bitinstant-llc-in-brooklyn-ny-139331

Reddit



http://www.reddit.com/r/Bitcoin/comments/1bzo49/do_not_use_bitinstant/

RipOffReport.com

http://www.ripoffreport.com/Search/bitinstant.aspx

NY Small Claims

http://www.nyc.gov/html/dca/html/publications/publications_small_claims.shtml

I will continue to post these links until I get a response!!!
Order ID    2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID    cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9
cassiolandim
newbie
Activity: 28
Merit: 0
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
April 12, 2013, 11:21:00 PM
#5143
Quote from: ?? on ??
Quote from: cassiolandim on April 12, 2013, 11:12:11 PM
MtGox under several attack right now... =(

And?

What does that have to do with the thread topic?

What good would my problem be solved with bitinstant to receive my money on a site that was attacked / robbed?
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