Official Newbie BitInstant Support Thread (Active Customer Support) - page 249.

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: chase1420 on April 07, 2013, 08:18:31 PM

Quote from: URSAY on April 07, 2013, 08:13:42 PM

Quote from: chase1420 on April 07, 2013, 08:12:05 PM

I used BitInstant. CVS MoneyGram --> Blockchain.
It's my first time getting into bitcoins and its been kind of a headache already. Sad

I would really appreciate any help I can get.
I have my reference # and receipt. I tried tracking the order on bitinstant, but it was not found.
I'm guessing it's like that for most people though.
thank you in advance for the support.

Order ID # or quote ID #?

I'm not sure where to find that, no where on my receipt did I find an Order ID or Quote ID #
and my ZipZap email contains an account number.
However none of these numbers look like a Order ID or Quote ID#

My ZipZap Account number is 824900153

Give me the zipzap acct # Cheesy

chase1420

newbie

Activity: 21

Merit: 0

Quote from: URSAY on April 07, 2013, 08:13:42 PM

Quote from: chase1420 on April 07, 2013, 08:12:05 PM

I used BitInstant. CVS MoneyGram --> Blockchain.
It's my first time getting into bitcoins and its been kind of a headache already. Sad

I would really appreciate any help I can get.
I have my reference # and receipt. I tried tracking the order on bitinstant, but it was not found.
I'm guessing it's like that for most people though.
thank you in advance for the support.

Order ID # or quote ID #?

I'm not sure where to find that, no where on my receipt did I find an Order ID or Quote ID #
and my ZipZap email contains an account number.
However none of these numbers look like a Order ID or Quote ID#

My ZipZap Account number is 824900153

Panzerknacker

newbie

Activity: 11

Merit: 0

Quote from: URSAY on April 07, 2013, 08:14:05 PM

Quote from: Panzerknacker on April 07, 2013, 08:13:04 PM

Thanks for your vigilance... I unfortunately do not know where I could find an Order ID. The BitInstant > ZipZap transition from Blockchain doesn't really work in the same fashion as I think going directly from BitInstant.com

Hoping you're familiar with the process to see if you know what I'm referring to...

zipzap acct. #?

675 854 194

Panzerknacker

newbie

Activity: 11

Merit: 0

Chase1420 and I did the same process. I just used a Walmart instead of CVS.

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: Panzerknacker on April 07, 2013, 08:13:04 PM

Thanks for your vigilance... I unfortunately do not know where I could find an Order ID. The BitInstant > ZipZap transition from Blockchain doesn't really work in the same fashion as I think going directly from BitInstant.com

Hoping you're familiar with the process to see if you know what I'm referring to...

zipzap acct. #?

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: chase1420 on April 07, 2013, 08:12:05 PM

I used BitInstant. CVS MoneyGram --> Blockchain.
It's my first time getting into bitcoins and its been kind of a headache already. Sad

I would really appreciate any help I can get.
I have my reference # and receipt. I tried tracking the order on bitinstant, but it was not found.
I'm guessing it's like that for most people though.
thank you in advance for the support.

Order ID # or quote ID #?

iNormalize

newbie

Activity: 6

Merit: 0

Quote from: URSAY on April 07, 2013, 07:55:38 PM

Quote from: iNormalize on April 07, 2013, 07:48:27 PM

You can add me to the list.
Never had an issue before... didn't save my quote ID. I can provide any information you need to retrieve it.

Transaction was Moneygram > Mtgox

Do you have any info that you think might be useful to me in looking up your order? Give me SOMETHING.

Just don't paste a GOX coupon code! Grin

I pm'd you all my info.

Thanks for looking into it bet your hella busy right now!

Panzerknacker

newbie

Activity: 11

Merit: 0

Thanks for your vigilance... I unfortunately do not know where I could find an Order ID. The BitInstant > ZipZap transition from Blockchain doesn't really work in the same fashion as I think going directly from BitInstant.com

Hoping you're familiar with the process to see if you know what I'm referring to...

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: Panzerknacker on April 07, 2013, 08:03:58 PM

Hey everyone,

Hate to even have to post this. I've been "Bitcoining" for awhile now, but this is the first time I've had any issues.

I used my Blockchain.info wallet > Cash Deposit > BitInstant > ZipZap Moneygram

I've used this method many times in the past and it is always instantaneous and convenient. It's now been over an hour since my payment at Walmart and there is no sign of the coins in my wallet at all.

What information do you need from me? I have a copy of my MoneyGram, Walmart Receipt with Reference #, Printed Payment slip, etc. All information double and triple checked to be accurate to the Payment slip. Paid with debit so it was "exact change".

Help! This is scaring me. :\

Thanks!

- P

Order ID # or quote ID #?

chase1420

newbie

Activity: 21

Merit: 0

I used BitInstant. CVS MoneyGram --> Blockchain.
It's my first time getting into bitcoins and its been kind of a headache already. Sad

I would really appreciate any help I can get.
I have my reference # and receipt. I tried tracking the order on bitinstant, but it was not found.
I'm guessing it's like that for most people though.
thank you in advance for the support.

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: webosftw on April 07, 2013, 08:01:12 PM

Guys I need some info on why i didnt receive my PP $.

Order: 800dc646-22f4-4408-8d8f-d6d6a5f0b0c2
Quote: 641492aa-fab6-435e-9025-6cd2871faa47

Please read my posts. I posted this on the last page...

I am seeing everyone's issues and you are all being added to today's support escalations. I will post that final list for 4/7 later tonight.

synergy7

newbie

Activity: 4

Merit: 0

I've still only received the money for one of my orders. I sent a PM a few hours ago.

Panzerknacker

newbie

Activity: 11

Merit: 0

Hey everyone,

Hate to even have to post this. I've been "Bitcoining" for awhile now, but this is the first time I've had any issues.

I used my Blockchain.info wallet > Cash Deposit > BitInstant > ZipZap Moneygram

I've used this method many times in the past and it is always instantaneous and convenient. It's now been over an hour since my payment at Walmart and there is no sign of the coins in my wallet at all.

What information do you need from me? I have a copy of my MoneyGram, Walmart Receipt with Reference #, Printed Payment slip, etc. All information double and triple checked to be accurate to the Payment slip. Paid with debit so it was "exact change".

Help! This is scaring me. :\

Thanks!

- P

webosftw

full member

Activity: 205

Merit: 100

Guys I need some info on why i didnt receive my PP $.

Order: 800dc646-22f4-4408-8d8f-d6d6a5f0b0c2
Quote: 641492aa-fab6-435e-9025-6cd2871faa47

Statesman

newbie

Activity: 35

Merit: 0

Quote from: URSAY on April 07, 2013, 07:55:38 PM

Quote from: iNormalize on April 07, 2013, 07:48:27 PM

You can add me to the list.
Never had an issue before... didn't save my quote ID. I can provide any information you need to retrieve it.

Transaction was Moneygram > Mtgox

Do you have any info that you think might be useful to me in looking up your order? Give me SOMETHING.

Just don't paste a GOX coupon code! Grin

Have you added me to the support list for:
Quote ID c1324b76-442e-45fe-b0f1-d444e99345e4
Event ID 7141f172-8250-41f2-97de-3d58d59f4712

Huh

?

I've also PM'd your account, within the past hour.

baggage

newbie

Activity: 46

Merit: 0

Quote from: URSAY on April 07, 2013, 07:47:13 PM

Quote from: mellie on April 07, 2013, 07:40:25 PM

hi! i was wondering if and when you would start allowing pay to BTC-e again? thanks!

Features can come and go occasionally for a number of reasons but in most cases they will return. Check back! Cheesy

I cannot retrieve my quote ID#. What is the prognosis for those of us who only have the Zipzap account #?

Thanks for your hard work.

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: iNormalize on April 07, 2013, 07:48:27 PM

You can add me to the list.
Never had an issue before... didn't save my quote ID. I can provide any information you need to retrieve it.

Transaction was Moneygram > Mtgox

Do you have any info that you think might be useful to me in looking up your order? Give me SOMETHING.

Just don't paste a GOX coupon code! Grin

ScrapOfCat

full member

Activity: 197

Merit: 100

Quote from: CBRF4I on April 07, 2013, 07:43:29 PM

Hey ursay, nothing yet but thanks to gordon154's cleverness, I managed to fish the Quote ID for my missing order out of my browser history. Woohoo! So I can provide this additional information:

Quote ID: 4403fffe-8496-4b57-adbf-d5ddbdfa2d88
Event ID: 8a177a76-d3f8-4694-bac0-f426da79ba7c
Amount you need to pay: $495.05

HTH! Thanks.

Quote from: ScrapOfCat on April 07, 2013, 07:22:07 PM

I went back in my browser history to the quote page, and if that worked correctly this is the information:

Ahem...

iNormalize

newbie

Activity: 6

Merit: 0

You can add me to the list.
Never had an issue before... didn't save my quote ID. I can provide any information you need to retrieve it.

Transaction was Moneygram > Mtgox

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: mellie on April 07, 2013, 07:40:25 PM

hi! i was wondering if and when you would start allowing pay to BTC-e again? thanks!

Features can come and go occasionally for a number of reasons but in most cases they will return. Check back! Cheesy

Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 249. (Read 496012 times)