This is in regards to an order that I processed with BitInstant last night:
Quote for MTGox Coupon transaction
Quote ID c0f06ed9-4bdb-4310-be80-10788beaff47
Event ID b32d4f04-26fb-4035-99ad-65c7ba08b038
Quote valid until Fri Apr 5 00:26:18 2013
Fees 9.0% + $1.00 incl. paypal fees
Amount you need to pay $498.0 USD
Amount you w ill receive $453.462848 USD
Expected delivery time(HH:MM:SS) 0:04:00
Guaranteed delivery time (HH:MM:SS) 1:00:00
Destination exchange PayPal
I went ahead with the order, and received the following confirmation:
OrderID: 46a2c72f-3f31-4580-88a3-6c78f3e52fa7
EventID: fc79962c-24eb-4202-ac9e-815500d5d631
DestAccount:
QuoteID: c0f06ed9-4bdb-4310-be80-10788beaff47
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1365118334.31
APIResponse: {u'errorCode': u'INSUFFICIENT_FUNDS', u'paymentID': 0}
FundsSent: $453.462848 USD
I wrote to Yankee late last night and asked him to look into this, because I did not receive the funds. And I was especially concerned with the API response of "Insufficient Funds". To his credit, he did write me back last night, and said he would be working on it "now". But that is the last I heard from him or from BitInstant, and I still have not received the funds. I also tried the live chat, and they were not available at that time of night, and I also wrote to
[email protected], but received no reply from them. I have been trying live chat since 9AM this morning, but the send button does not seem to be sending anything.
I did not want to complain on this thread, but this is very bad business on their part, and it is obviously very worrisome to me as a customer.
Would someone please look into this and get back to me? Thank you.
I had the same issue.
May as well post my info up for the world to see(minus my email)
Order ID b9de9787-fb8d-406c-8b34-3de1544b3d27
Quote ID 614a0835-ad1b-4f6a-9042-592bfd62966d
Event ID 0e585293-bece-4a8f-8413-7cc866259184
Fees (inclusive) 9.0% + $1.00 incl. paypal fees
Amount you paid $499.97 USD
Amount you will receive $455.26062272 USD
Delivery Deadline Thu Apr 4 23:40:45 2013
Destination exchange PayPal
Destination account jebova2301@iwillatleastblockthispartsospiderscantgrabmyemailwhilespideringaround
Thu Apr 4 22:40:30 2013 6daa405c-8351-44a1-8391-3618dd29bc55 Quote for new transaction
Thu Apr 4 22:40:45 2013 0e585293-bece-4a8f-8413-7cc866259184 New Order
Thu Apr 4 22:41:57 2013 ff16e45b-c254-41bf-a1c1-863182106d70 Gox coupon deposited at BitInstant account
Thu Apr 4 22:41:58 2013 0ab33e29-0445-456c-bac2-a86612c851e8 Order executed - funds deposited at remote exchange
email says:
OrderID: b9de9787-fb8d-406c-8b34-3de1544b3d27
EventID: 0ab33e29-0445-456c-bac2-a86612c851e8
DestAccount: jebova2301@notgonnaputitouthereinanopenforumforspidersandbotstousetospamme
QuoteID: 614a0835-ad1b-4f6a-9042-592bfd62966d
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1365115318.61
APIResponse: {u'errorCode': u'INSUFFICIENT_FUNDS', u'paymentID': 0}
FundsSent: $455.26062272 USD
Sent a message to ursay last night about it. still no word back. Please lemme know what's going on, guys. Thanks.
i really DONT think these guys are scam, since they have helped me with over $3000 in transfers in the last 3 weeks and helped out two of my other friends. I will vouch for them
Forgot to post up last night. My issue was fixed yesterday. Thank you very much, guys. Also, thank you to the admins who unlocked my account to post in this thread before I was supposed to be able to. I greatly appreciate it.
